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Aqua Care Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Aqua Care offers environmentally safe carpet and upholstery cleaning to the residents of the greater Portland, OR metropolitan area. We provide our services to both residential and commercial customers and leave no soap or chemicals behind. We guarantee your satisfaction! No subs. Charges by the room size 12'x12'. No travel charges except for Yamhill, Marion, and Columbia Counties

Business highlights

22 years of trusted experience

Services we offer

Carpet, upholstery & tile cleaning, leather cleaning and reconditioning. Pet odor removal.

Services we don't offer

Carpet stretching, repair & dying.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.959 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
3%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 59 reviews

Keith L.
03/2015
5.0
carpet cleaners
  + -1 more
They were better than anybody that I ever used. They were really good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Julie L.
12/2014
5.0
carpet cleaners
  + -1 more
Incredible service. Was able to get things cleaned that I thought were impossible after several attempts and several companies. They were able to make the carpet smell fresh and literally come alive again with color vibrancy and "plushness" Btw I have 3 boys (and all that means with sports and mud!) 2 dogs and an elderly cat so to say they rocked it means something!
Description of Work: Shampooed the entire house and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael H.
05/2013
5.0
carpet cleaners
  + -1 more
I appreciated his honesty regarding the pet stains and limitations of a wool carpet. He did not try to upsell anything, thankfully. Aqua Care was very prompt and professional, and he shared with us ways to deal with pet stains/odors in the future.
Description of Work: Aqua Care cleaned our wool carpets--2 rooms, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Nanci E.
12/2011
5.0
carpet cleaners
  + -1 more
They did a great job. We will be calling them again.
Description of Work: About a year ago they provided a bid that was expected. They cleaned all the wall to wall carpet in our living room and dining room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHLEEN E R.
12/2011
5.0
carpet cleaners
  + -1 more
They are always very professional. They get out spots that normally I wouldn’t think could be gotten out. They use an all organic based steam clean. It is very good and safe for pets and children. He is always very nice and great to work with. If I ask for a couple of stairs, he is very accommodating with extra request. I find his cost very reasonable.
Description of Work: They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jada N.
12/2011
3.0
carpet cleaners
  + -1 more
Their service turned out just fine. They are a good company.
Description of Work: They cleaned 3 rooms.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

CAROLYN M.
12/2011
5.0
carpet cleaners
  + -1 more
They were good. We didn’t have any complaints. We bought our own carpet cleaner so they haven’t been back in a while.
Description of Work: They cleaned all the carpets in our home several years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara B.
12/2011
5.0
carpet cleaners
  + -1 more
They cleaned the carpet at my business for years. Today, they are coming to do a Christmas cleaning at my house. They always do a fabulous job!
Description of Work: They cleaned the carpets at my business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL P.
10/2011
5.0
carpet cleaners
  + -1 more
I did not utilize their services but I did send them an email requesting information. They promptly responded with prices and everything but I didn't get the carpet cleaned. I have used them in the past and so they gave me an idea of how much everything would be but they said they would give a final cost after they got out here. They are very good. I used them many years ago and their service was very good too. I just decided not to spend the money and buy a carpet cleaner instead. They were prompt in responding to my email and when they had done the service years ago they were very good. The price was good too at that time.
Description of Work: Aqua Care Carpet Cleaning gave me a quote in September for carpet cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

MARY ANN K.
10/2011
5.0
carpet cleaners
  + -1 more
It went really well. One guy handled the whole project. He gave me a good warning about where it might be slippery, what to avoid and when I could walk on it. He let me know where there were stains he was able to do and where it was more of an issue of wear and it wouldn't come up. I knew what I was getting, he performed as promised and it didn't take very long. he gave me an indication of when i could bring the furniture back and as expected the carpet was quite dry. The equipment did a good job of sucking out the water because it was close to dry even at the point when he left. We were given instructions of what furniture to move - tables, lamps, etc. stuff that was manageable. He said the big stuff he could move himself, I was doubtful but he did move it. I was very pleased. Whenever you let someone in your home it's important that it's someone who was trustworthy, had a good attitude and nice to be around and he certainly was that.
Description of Work: Aqua Care Carpet Cleaning did work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ron W.
10/2011
5.0
carpet cleaners
  + -1 more
I have a Great Dane, so I needed to get some cleaning done. Overall, my experience with them was good. I thought they were great. They were very knowledgeable and did a good job. They took care of getting out the stains that I wanted. They were early and very thorough, and the quality of their work was very good. I think their prices were comparable; it would be nice to pay less, but I am not sure if that is fair. I would use them again in the future if necessary.
Description of Work: I used Aqua Care Carpet Cleaning to clean carpets in pretty much the whole house. They cleaned carpets in the living room, dining room, stairway and upstairs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Margaret D.
09/2011
5.0
carpet cleaners
  + -1 more
It was natural. It was dry almost right away. It wasn't really wet, when they left. They were nice people. The gentleman who came out was very nice and accommodating.
Description of Work: Aqua Care Carpet Cleaning did carpet cleaning in three rooms and stairs around three years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Steve D.
08/2011
5.0
carpet cleaners
  + -1 more
The service went great! Matt showed up on time and after explaining our situation, he said he would concentrate on the trouble spots and thought it would come out all right. And it did. The carpet looks new again. Matt is a very personable sort and fun to talk to, but he is also very diligent about his cleaning duties. I have used his services in the past and will positively be using them in the future. He also through in one of the bedrooms for no charge because of its small size!
Description of Work: Matt pretreated and cleaned our living room, family room and two bedrooms. We have two dogs, plus a small dog that my father in law brought into our home, along with himself and the walker he came in on. A walker that goes outside through all sorts of conditions and wheels those conditions back into the house! Also, his little dog decided to attack a honeybee that attacted back and strarted a series of upchucking in every room with carpet. We have only had this carpet a year, and I didn't want to have to replace it. It looked very bad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159.9

Charles N.
05/2011
5.0
carpet cleaners
  + -1 more
Matt Horrocks work was excellent! He came at the time that he said he would. His work was excellent. Nice guys.
Description of Work: carpet cleaning, furniture moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249.8

Rustam K.
05/2011
5.0
carpet cleaners
  + -1 more
I chose AquaCare because they advertise on a local progressive radio station, and they had a good rating on AngiesList. The cleaning was originally scheduled for Monday morning at 7:30am, but we had a slight emergency at home, and we called them at 7am to ask that we re-schedule to Thursday. They did so without batting an eye. The technician showed up at the crack of 7:30am, quickly assessed the job, write up a quote that was identical with what I had estimated, and got right to work as I left the house for work. Despite two inquisitive cats wanting to go outside and following him around the house, he did a great job. The carpets still look freshly cleaned, and I am delighted with how the stairs and hallway look, especially. He left no mess behind, locked up the house on his way out, and left us with clean carpets. Perfect!
Description of Work: AquaCare cleaned all of the carpets in the house, save the guest bedroom which does not get used/dirty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

JOHN K.
11/2010
5.0
carpet cleaners
  + -1 more
As always, Mac was great, he did an excellent job and is always competitively priced.
Description of Work: Carpet cleaning in 5 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert F.
11/2010
5.0
carpet cleaners
  + -1 more
I called Aqua Care to make an appointment and was given a time for the following week. I was able to give square footage information over the phone so was given the cost at that time. When Aqua Care arrived promptly at 8am., on the appointed day, we had decided to have another room added to the job and there was no problem with adjusting his schedule to accomodate the request. We were not home while the work was being done but came home a couple of hours later to find everything looking very nice and clean and the house locked up as requested.
Description of Work: Carpet in three rooms, a hallway and on 15 stairs was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KATHLEEN E R.
11/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Matt arrived at the scheduled time (which is no easy task as we live in Sherwood & he is based in Vancouver), he looked and assessed what I wanted cleaned and proceeded. He was very professional, let his cell phone ring and did not answer it until he completed the job. (Which doesn't happen with other workers I have.) I definitely will have him again.
Description of Work: The bedroom carpet was cleaned and a couch, loveseat and over-sized chair. All are very light colors and came out looking great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

STEVE G.
11/2010
5.0
carpet cleaners
  + -1 more
They were very thorough. It turned out very well. They were on time. He seemed sympathetic to my situation, and helped with spot cleaning very well.
Description of Work: They came to do some carpet cleaning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

WILLIAM E.
08/2010
5.0
carpet cleaners
  + -1 more
We had an excellent experience with them. We have used him several times before as well. The person who came did a great job and he was a good person. I am his very satisfied customer.
Description of Work: We used Aqua Care Carpet Cleaning a week ago for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alban W.
08/2010
5.0
carpet cleaners
  + -1 more
I called to schedule carpet cleaning as soon as possible and was given an appointment for the next afternoon. Matt arrived on time, was very professional and courteous. He inspected the two rooms to be cleaned and cautioned that one dark stain might not come out completely. He quickly, but carefully, set up his equipment and got to work. An hour and a half later the work was completed and all the stains were gone, including the one that Matt had warned might be a bit stubborn. He said he had to work a bit at that one. The entire job cost $119.95 which I considered to be a very fair price for two large rooms plus a bathroom and large walk-in closet. The carpet looks nearly brand-new. I could not be happier with the entire carpet cleaning experience. I will definitely use Aqua Care again in the future!
Description of Work: Clenaed carpets in family room and master bedroom/bath suite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael E.
05/2010
5.0
carpet cleaners
  + -1 more
Wow! I really thought I was going to have to get new carpet. The previous owners had a dog and didn't do a really thorough job of carpet cleaning before they left. The carpets were vacuumed but had a general "dirty" look to them. Aqua Care made everything look brand new and actually saved me a lot of money because I don't have to buy new carpet now. Well worth the cost. I will be calling them again.
Description of Work: Cleaned the carpets of my just purchased 3 bedroom home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marty S.
02/2009
5.0
carpet cleaners
  + -1 more
He showed up on time, very nice and he cleaned our carpets very well. He also gave a personal touch to his services. I also got some of his business cards to give to our friends.
Description of Work: He cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

KATHLEEN E R.
12/2008
5.0
carpet cleaners
  + -1 more
I have used him now for probably three years. He is just very professional. He comes in and does the job. If I have anything extra that I want him to clean, he does it. He never complains about it. It is just overall great service.
Description of Work: He cleaned the carpeting in our bedroom, and cleaned an overstuffed chair, patio cushions, and the cushions for the automan. The bedroom is a very large room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

JAMES M.
10/2008
5.0
carpet cleaners
  + -1 more
The owner Mr. Horrocks was very prompt in responding to our request to have him give us an estimate for the work to be done. He was very professional in his dealings with us and the work was performed by him at what we thought was a very reasonable cost. The quality of his work was outstanding and we will definitely call on him again.
Description of Work: We had the carpets cleaned in four rooms of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160
    • 1(current)
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Contact information

P.O. Box 65052, Vancouver, WA 98665

http://www.aquacarepdx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Aqua Care Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

Aqua Care Carpet Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Aqua Care Carpet Cleaning offers free project estimates.
Yes, Aqua Care Carpet Cleaning offers eco-friendly accreditations.
No, Aqua Care Carpet Cleaning does not offer a senior discount.
No, Aqua Care Carpet Cleaning does not offer emergency services.
No, Aqua Care Carpet Cleaning does not offer warranties.
Aqua Care Carpet Cleaning offers the following services: Carpet, upholstery & tile cleaning, leather cleaning and reconditioning. Pet odor removal.
Carpet stretching, repair & dying.

Contact information

P.O. Box 65052, Vancouver, WA 98665

http://www.aquacarepdx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM