Hubert knows his stuff. This is the fourth time we've had an issue with the ice maker. It is a known issue with this Frigidaire model, bad enough that for the first time I keep renewing an extended service agreement. Basically Hubert had to redo the incomplete work of two other repair companies that were sent out previously. Time will tell if Hubert's repair will work, but if not I fault the poor design of Frigidaire then Hubert. I would definitely have no hesitation in calling Hubert back and intend to use him for all our other appliances also.
Description of Work: On going issue with ice maker in Frigidaire refrigerator.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hope B.
03/2018
5.0
appliance repair
+ -1 more
Hubert is exceptional! His repair work is top notch & his prices are more than fair. Not only does he know appliances but he repaired a part rather than replace when he could which saved us money & the time it would have taken to get a new part. He also freely gave tips on maintaining appliances, even ones he was not working on. I just recommended him to a friend yesterday and would highly recommend him to anyone needing appliance service (on or off warranty).
Description of Work: Washer & Dryer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAN H.
05/2017
5.0
appliance repair
+ -1 more
Repairman quickly identified and resolved the problem, total cost less than $100. Was very friendly and knowledgeable. I highly recommend this company.
Description of Work: Front load Bosch Washing Machine stopped working suddenly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pattie M.
04/2017
5.0
appliance repair
+ -1 more
Great. It was over the holidays and they worked me in to have the hood working before Christmas dinner.
Description of Work: Range hood repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
wallace C.
10/2014
5.0
appliance repair
+ -1 more
It was a Bosch dishwasher that could have cost a lot of money to be repaired or probably had to be replaced but they told us there was a recall on it and they knew about it, so they got it fixed for free. The workman was very good. Everything was really top drawer.
Description of Work: It was under warranty dishwasher repair.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Simon H.
06/2014
4.0
appliance repair
+ -1 more
unknown
Description of Work: My electrolux induction cooktop doesn't work after 4 years. The control panel just dead when I was cooking. I check the internet for the contract agent. I choose Appliance care since they are the nearest. The owner come right away. Then he made a call to the electrolux to verify the issue and get the induction controller needs to be replaced. (The diagnosed fee is $85+tax ). He recommended me to contact the company for the better parts price. That saved me almost $300 (50% discount). That's really nice. After my parts arrived, he come promptly. He took parts apart very fast. However, I noticed he didn't follow the procedure very well. The nails are not put in order, so as the controllers. So after he put them back, the controller got fuzzy. It's not what I knew before. So he took them apart to exchange the connections, and then it works. However, there are some nails left. Since it worked, I didn't argue too much. However, when I started to cook dinner that night, the back vent just lifted my cooktop. That scared me. I called them right away, but they are off-duty. The cooktop seems to be distorted. I wait for my husband home. Then we nailed down the cooktop and tried to nail them correctly by our self to fit our cooktop opening correctly. There might be only half cm tolerance between the back vent and cooktop. But if you didn't nail it right, it won't fit. They did call back next morning. But we already fix it by ourselves. The re-installed fee is $95+tax. They have passions, but not working professionally.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$200
Karen O.
02/2014
5.0
appliance repair
+ -1 more
Hubert friendly, professional, fast. Unfortunately the cost to repair approximates the cost to replace the washer. Would use this business again.
Description of Work: Washer leaking. Located leak, identified part needed, provided estimate to repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Frani L.
04/2013
5.0
appliance repair
+ -1 more
Hubert came back with the parts and realized the braided stainless line would not clear in the back. He had researched no brass fitting existed which could accomidate the clearance so Hubert fabricated a custom brass fitting, on site,(dremmel tool and soldering) which worked. He stuck with the job using all sorts of creative work-arounds. I mentioned the time he was taking might be cost prohibative but he said it was about doing the job correctly and the satisfaction of resolving the issue. Huber was here for almost 3 hours. This guy takes great pride in his work and is fair and honest. He takes no short cuts (i.e., at the end of the job he did not like the construction of the installed shut off valve so he disconnected it a silver soldered before leaving, just to make sure). So now after 11 years with this refrigeration I how have lots of ice thanks to Appliance Care and Hubert.
Description of Work: This is the 3rd time I have used Appliance Care. The first time it was to replace a compressor and coil on a Sub-Zero (a major job). Hubert, the owner, was perfect on his execution. Following the job I mentioned my ice maker had never worked properly (inconsistent). After researching he noticed there was a flexiable plastic water line that should have been used in a Sub-Zero. Braided stainless steel is standard. When he pulled the refrigerator out the line was so tight up agaist the back it was crimping off the water supply. This is becuase my builder had not left enough room for the refrigerator. Hubert then ordered the correct parts and returned. We noted I was also fortunate I had not had a water leak in 11 years (plus, there was no shut off valve for the water line in the front of the unit, whcih should have been std. proceedure).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$181
RICHARD B.
03/2011
5.0
appliance repair
+ -1 more
The guys from this company were great. It was under warranty, so we did not pay anything. They were absolutely great and the responsiveness was also great. The young guy that came out and did the work appeared to very knowledgeable, very communicative about what the problem was and explained everything to us. We liked him well. They quality of the work was fine.
Description of Work: Appliance Care came out and did some warranty work on our fridge about 6 months ago.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JULIE B.
03/2010
5.0
appliance repair
+ -1 more
From beginning to end, my experience with everyone at Appliance care was fantastic. They offered to schedule my appointment within a day of my call and at a time that was convenient for me (a two-hour window between 4 and 6pm). The day of the appointment I called to ask if they could give me a closer estimated arrival time than the two-hour window. The lady in the office checked with the repairman and called me right back to say he'd be there about 5pm. True to their word, Hubert arrived right on time. He found the problem immediately - the circuit board was not properly soldered. He removed the board, resoldered all connections, tested the machine and had it up and running in less than a half and hour. According to Hubert, a new circuit board would have cost over $200, so I'm very happy that he was able to save us some money. Overall, they provided excellent service all around and I am saving their number for future reference!
Description of Work: My six year old Whirlpool frontload washer would not start at all or would stop mid-cycle. The manufacturer referred me to Appliance Care for local service on the machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$108.14
JOANNE H.
09/2008
5.0
appliance repair
+ -1 more
Hubert was very professional, personable and efficient. I will use them again if the need arises. He was prepared when he arrived which was 20 minutes into the agreed upon 2 hour window of time.
Description of Work: The springs on the door of my KitchenAid dishwasher broke. I contacted the store where we purchased it and they referred me to Appliance Care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$136
ANNDEE H.
01/2007
5.0
appliance repair
+ -1 more
It took two trips to get it right, but they didn't charge us more for the extra trip. The technician was very personable and was a pleasure to hire them. I always felt that they really wanted to help us solve the problem and try to charge us an arm and a leg. I will call them for other repairs in the future.
Description of Work: Our bottom Fisher-Paykel dish drawer filled with water when the top drawer was run. Essentially, the top drawer was draining into the bottom one. The technician was able to fix the problem by lengthening the drain lines and running them so that it was no longer possible for the top drawer to drain into the bottom one.
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Service Categories
Appliance Repair
FAQ
Appliance Care is currently rated 4.9 overall out of 5.
No, Appliance Care does not offer free project estimates.
No, Appliance Care does not offer eco-friendly accreditations.
No, Appliance Care does not offer a senior discount.
No, Appliance Care does not offer emergency services.