All The Walls/ Jean Santee

I originally called All the Walls on Saturday Nov. 1st to schedule a quote. Angie's List and the website showed Sat, Hours available. Jean answered my call and asked if I would like her to come the next day. My mind naturally went to Monday, since this would be her next "business day" but no Jean said she could come ON SUNDAY. I was delighted because I was really anxious to get a 3rd bid on my job, meet another professional so I could make a decision and move forward with my project. On Sunday my Husband would also be home in case he had questions too. I like not only to have a price, but to hear the professionals opinion as well as get an over all feel of the contractor's personality and work possible work ethic. We set the appointment for 4. Sunday came, I was not feeling great, and with the exception of this appointment, I could have taken the day off from the world, but excited to get a decision made, I readied myself for company. Right before 4, I went through the house and turned on all the lights in anticipation if the walk through. My dog barked as though someone had arrived. I looked out front and saw it was company at the neighbors across the street, I went back to my business. A few minutes later, I returned to the front part of the house to see that same person driving off. I wondered if it could have been Jean at the wrong address. But surely, if she drove all the way out, she would call me to verify the address. We discussed my location down to the neighborhood name on Saturday's call. If it were her, she surely had to know she was close. After a couple of minutes went by, I decided to try her, that way if it was her, she wouldn't get too far away. No answer/Voicemail. I left a message. Surely she was driving and would pull over and call me back. Nothing. I gave it a little while and tried her again. No answer/voicemail. I explained my confusion, and waited for a return call. Nothing. Monday and Tuesday came and went. No call. Normally I would have said forget it by now, but I decided I would try late Tuesday afternoon. For some reason I thought this time I would get an answer and a reasonable explanation as to what happened Sunday, and to let me know why she hadn't called back after the missed appointment. But alas, Voicemail again. I really wanted to like this contractor. I was impressed with what I read. I hoped she would be competitive and professional. The only thing I can gleen from my experience was that she was NOT professional. What a big disappointment, and waste of my time.

Jean was very responsive from request for proposal through getting the work done. Definitely not the cheapest quote we got, but done very well. The work was well done and all completed in one day. The work included prep, primer and final coat for a master bedroom, two walk-in closets and a master bathroom. Jean also made color recommendations that were perfect for the room.

Jean came out quickly to give me an estimate. Her quote to do the job was competitive. She and her crew were on time, completely and quickly taped all areas to avoid paint spray, sanded the necessary areas and applied the primer and final coat of the paint on all affected metal railings. Other painters had told me I had to remove the rails outside to do the job :((. The final work looks like it did when the house was new. Very good work

Best service, professional, know what they are doing.

I found the price for the work they did on the interior of my house to be pretty reasonable. She has good and hardworking people working for her. What was nice is every time I have had her and her workers over here if any of them smokes she makes them go out in the street to take a smoke. These guys take hardly any breaks. She runs a tight crew. She knows paint; she really knows what will work on my painting surface and she knows how paints will interact. She has been in the industry for many years and so she knows her stuff. She is a very hardworking person herself. I would recommend her to anyone.

Jean and an employee came to my house on very short notice and did a perfect job. They can cut a line better than any painter I have ever seen. Quick and efficient workers performing at high skill levels. Very nice people that know their business. I am looking forward to having Jean paint my whole house, inside and out next year. I would not hire anybody else! Prices are fair and top quality work. Also, very helpful with color selections--as good as any designer! Great industry knowledge.