I AM USING THIS SPACE TO CONTINUE MY STORY. A-BOY SAID THAT ANY ISSUES FROM THE INSTALLATION WERE NOT THEIR PROBLEM BUT THAT OF COLUMBIA CONTRACTORS. I DISAGREE. I DID NOT PICK COLUMBIA CONTRACTORS TO DO THE WORK. I ORDERED THE PRODUCT, AND SERVICE FROM A-BOY, AND THEY SENT THIS COMPANY. THAT MAKES THEM A DIRECT AGENT OF A-BOY MAKING THEM RESPONSIBLE. I AM STILL DEALING WITH THIS COMPANY. EVEN AFTER BEING ORDERED TO CORRECT THEIR POOR INSTALLATION THEY FAILED TO ARRANGE A FINAL INSPECTION. THIS HAS NOW COST ME A TOTAL OF 3 DAYS FROM MY ANNUAL LEAVE. VERY DISAPPOINTED WITH A-BOY, AND COLUMBIA CONTRACTORS. I WOULD NOT RECOMMEND THEIR SERVICE, AS FAR AS WATER HEATERS ARE CONCERNED.
Description of Work: I PURCHASED A DIRECT VENT GAS WATER HEATER THROUGH A-BOY. THEY USE A COMPANY NAMED COLUMBIA CONTRACTORS WHO INSTALL MOST, IF NOT ALL OF THEIR WATER HEATERS. THE INSTALLATION WAS DONE INCORRECTLY. THERE WERE 3 DEFICIENCIES. A FLEX LINE WAS USED FOR THE TEMP., AND PRESSURE VALVE, THIS LINE IS SUPPOSED TO BE HARD PIPE. THERE WAS NO WEEP HOLE DRILLED ON THE T&P VALVE WHICH IS MANDATORY. NO DRIP-LINE WAS INSTALLED ON THE GAS LINE, THIS TOO IS MANDATORY. IT IS DESIGNED TO TRAP ANY DEBRIS BEFORE IT ENTERS THE HEATER. I KNOW THIS BECAUSE I HAD PORTLAND'S SENIOR PLUMBING INSPECTOR, WESS, LOOK AT IT. WHEN COLUMBIA CONTRACTORS WAS CALLED THEY TRIED TO SAY I WAS WRONG. THEY CHANGED THEIR TUNE WHEN WESS GOT ON THE PHONE, AND ORDERED CORRECTIONS BE DONE WITH DOUBLE FEE AS PUNISHMENT. WHY PUNISH THEM? THEY FAILED TO PERMIT THE JOB! THEY LIED TO ME, AND SAID THEY DID. I PAID FOR IT AS PART OF THE JOB! A-BOY IS TO BLAME TOO. WHEN CONTACTED THEY REFUSED TO TAKE ANY RESPONSIBILITY.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$1,200
CAROL M.
06/2005
5.0
ceiling fans
+ -1 more
CUSTOMER SERVICE WAS EXTREMELY HELPFUL, PROVIDED TAKE-HOME SAMPLES SO THAT WE COULD MATCH WOOD AND METAL TONES. THEY REPLACED A CHIPPED GLASS COVERING ON THE UNIT WITH NO HESITATION.
Description of Work: WE PURCHASED OUR CEILING LIGHT/FAN FROM THIS COMPANY AND FOUND THEM TO HAVE AN EXCELLENT SELECTION AT THE BEST PRICES.
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Service Categories
Ceiling Fans,
Plumbing,
Electrical
FAQ
A-BOY ELECTRIC & PLUMBING SUPPLY CO is currently rated 3 overall out of 5.
Sunday: 10:00 AM - 5:00 AM
Monday: 8:00 AM - 6:00 AM
Tuesday: 8:00 AM - 6:00 AM
Wednesday: 8:00 AM - 6:00 AM
Thursday: 8:00 AM - 6:00 AM
Friday: 8:00 AM - 6:00 AM
Saturday: 9:00 AM - 5:00 AM
No, A-BOY ELECTRIC & PLUMBING SUPPLY CO does not offer free project estimates.
No, A-BOY ELECTRIC & PLUMBING SUPPLY CO does not offer eco-friendly accreditations.
No, A-BOY ELECTRIC & PLUMBING SUPPLY CO does not offer a senior discount.
No, A-BOY ELECTRIC & PLUMBING SUPPLY CO does not offer emergency services.
No, A-BOY ELECTRIC & PLUMBING SUPPLY CO does not offer warranties.
A-BOY ELECTRIC & PLUMBING SUPPLY CO offers the following services: SELECTION OF PLUMBING FIXTURES, FAUCETS & WATER HEATERS. ELECTRICAL SUPPLIES INCLUDING LIGHT FIXTURES, SERVICE PANELS & BREAKERS, PORTABLE & BUILT-IN HEATERS, CEILING FANS.