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5 CORNERS APPLIANCE CO

Appliance Sales and Installation, Appliance Repair

About us

3 EMPLOYEES. NO SUBS. CHARGES BY THE HOUR ($65 PER HR). LICENSE NUMBER 601-498-060.

Business highlights

50 years of trusted experience

Services we offer

LARGE APPLIANCE REPAIR.

Services we don't offer

REPLACEMENT PARTS FOR ALL MAJOR APPLIANCES, ASSIST "DO IT YOURSELF" CUSTOMERS.

Amenities

Senior Discount

10%



Accepted payment methods

Discover
MasterCard
Visa

Reviews

4.38 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.1
value
4.2
professionalism
4.1
responsiveness
4.1
punctuality
4.1
Showing 1-8 of 8 reviews

Danielle M.
12/2016
1.0
appliance repair
  + -1 more
If I could give them zero stars I would!!! We dropped our dishwasher off on a Monday. We were told they were "a couple days out" I called that Friday and was told I'd have a quote that day. The next Tuesday we again had to call and were told it was in the stall. Then on Thursday I called and was told they were going to work on it that day. I tried to express my frustration as they now had my dishwasher 11 days and had yet to work on it but he continually cut me off, wouldn't let me finish a sentence and told me I could just come pick it up, he was refusing to even work on it. If they had told me they were 2 weeks behind from the beginning we would have chosen another repair service. They wasted our time, were completely unprofessional, and absolutely HORRIBLE customer service. I would not recommend this company to my worst enemy!
Description of Work: We attempted to have our dishwasher repaired but after 11 days they hadn't even touched it!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Joseph B.
07/2015
5.0
appliance sales
  + -1 more
Great
Description of Work: I needed a powere cord for na electric oven and the owner, Paul, asked which style I needed. Being unsure he gave me one and said if it works great let him know if not bring it back and he would replace it for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthur S.
07/2015
5.0
appliance sales
  + -1 more
unknown
Description of Work: Researched and replaced malfunctioning water valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Ruth R.
09/2014
5.0
appliance sales
  + -1 more
unknown
Description of Work: My washing machine had a crack in the drum. It was recommended by West Appliance to get a washing machine of the same year (1998-1999) because it doesn't have all the expensive computer parts. I called 5 Corners Appliances and they had a rebuilt machine. They put it on hold, I went and paid for it and arranged for dellivery. I am very happy with their company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Crystal I.
10/2010
1.0
appliance sales
  + -1 more
We have a home we listed for rent with TMG. When we purchased our home 3 years prior, we bought a refurbished white refrigerator from another company. However it had always had a loose kick plate, and the other appliances in our home were black. We decided to replace the refrigerator with a black one to enhance the marketability of our place. Since we had a good experience before with purchasing a refurbished appliance and tenants can be notoriously rough on these items we decided on another refurbished unit. I did some research, asked different appliance repair people I respected, and 5 Corners universally came back with the best reputation. They had an excellent online reputation, so I stopped by. They had one black refrigerator available, for about $100 more than others I had seen.. It looked okay, and it was cold, so based on their reputation, I bought it. It was delivered that day. We were packed and in the final stretch, with a moving van coming 3 days later. Again, it seemed cold, so I thought we had a good fridge at a good price. We did notice about a half inch of frost around the ice maker the day we emptied out the freezer to take to my daughter, but thought nothing of it. We did not use it since our dishes were packed, so we did not have any way to determine if there was any problems with our food quality. Not 4 weeks later, our new tenants were in our home just a few days and the freezer was completely frosted over. Worse, the property manager at TMG said one tenant prospect declined the home based on the frost build up in the freezer, so the property manager unplugged the unit to let it defrost. Since the item came with a 90 day warranty, I called to request that it be fixed. I spoke with Dan Jourdan. He insisted that the technician who repaired the unit went to go look at it, and the *inside* of the freezer is damaged as if someone very heavy jumped on it. He asserted it was delivered in pristine condition, and our tenants must have damaged it. I pointed out that it had a small amount of frost when we were there and that the issues relayed to me by the property manager when the property was vacant. Dan proceeded to spend 20 minutes yelling, arguing, finally offering up the lame "can't we just agree it's not my fault, and it's not your fault"? That wasn't an answer I was satisfied with. At my request he called the property manager to confirm what I had told him, but argued with and harassed him as well, never offering a solution, never agreeing when asked to honor the warranty granted when he sold the refrigerator. Ultimately the property manager called and said we'd need to buy a new refrigerator. Ironically, I could have purchased the same fridge new, with free delivery for $350 more, a bargain in retrospect. I called to let Dan know we will be collecting the appropriate affidavits and pursuing small claims, and meanwhile we would be carefully and completely documenting our experiences online, and with any relevant agencies. His only responses were to yell over me "be that way" and "oh, yeah, spell my name right, the word Five is spelled" (which if you note here, it is not how it is spelled, nor is it on the sales receipt I have here in my possession). Had he been respectful, offered anything in the way of customer service rather than abuse, or even a token, I probably would have just let it go, but the abuse, the subterfuge and childish antics with the spelling of his company name, an obvious ploy to avoid the repercussions of his actions while ironically making it look as if he's guilty and knows it... That kind of behavior needs to be documented for the protection of future customers.
Description of Work: I purchased a refurbished refrigerator.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$632.92

Response from 5 CORNERS APPLIANCE CO
Dan is no longer part of 5 corners appliance co, very sorry for your bad experience . I can't blame you for feeling the way you do .

ANGELA S.
11/2006
5.0
appliance repair
  + -1 more
I called this company to see if they could come check out our broken dryer. The gentleman stated they didn't do house calls, they only fixed in house. I asked him if he knew of any suggestions for the problems we were having. He was very friendly and helpful and gave me a few things to try before calling someone else. I was impressed by his willingness to help, even though I wouldn't be needing his services.
Description of Work: No work was performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

MARK S.
10/2006
5.0
appliance repair
  + -1 more
Our cloths dryer seemed to be working fine, but was making a real odd noise. I called a couple of places to consult on what the noise might be, but no one really wanted to help unless I was willing to have them out to take a look or bring the dryer to them. I got a hold of the guys at 5 Corners and they were very willing to help me try to trouble the cause of the noise and even had a couple of suggestions. I was able to determine the cause of the noise and 5 Corners had the part I needed in stock. I actually called around and looked on the Internet to compare prices for the part and 5 Corners beat them all.
Description of Work: Provided parts for repairing an electric cloths dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

CAROL M.
06/2005
5.0
appliance repair
  + -1 more
FAST AND GOOD SERVICE; DIAGNOSED PROBLEM IMMEDIATELY AND ORDERED PART; PART ARRIVED 3 DAYS LATER AND THEY INSTALLED IT PROMPTLY; STAFF WAS HELPFUL AND KNOWLEDGEABLE.
Description of Work: REPAIRED CLOTHES WASHER BY REPLACING BROKEN PART; WE TOOK THE WASHER TO THEIR STORE; IN-HOME SERVICE IS ALSO PROVIDED AT AN EXTRA COST.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

    Contact information

    9314 NE 76TH ST, Vancouver, WA 98662

    5cornersapliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    5 CORNERS APPLIANCE CO is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    5 CORNERS APPLIANCE CO accepts the following forms of payment: Discover,MasterCard,Visa
    No, 5 CORNERS APPLIANCE CO does not offer free project estimates.
    No, 5 CORNERS APPLIANCE CO does not offer eco-friendly accreditations.
    No, 5 CORNERS APPLIANCE CO does not offer a senior discount.
    No, 5 CORNERS APPLIANCE CO does not offer emergency services.
    No, 5 CORNERS APPLIANCE CO does not offer warranties.
    5 CORNERS APPLIANCE CO offers the following services: LARGE APPLIANCE REPAIR.
    REPLACEMENT PARTS FOR ALL MAJOR APPLIANCES, ASSIST "DO IT YOURSELF" CUSTOMERS.

    Contact information

    9314 NE 76TH ST, Vancouver, WA 98662

    5cornersapliance.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM