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Tacoma Hardwood Floors

Hardwood Flooring Sales and Installation, Flooring Sales and Installation

About us

If you are in need of hardwood flooring then you need to contact the experts at Tacoma Hardwood Floors. We have a firm reputation in the hardwood flooring trade and are considered one of the most trustworthy resources in the business. Whether you are installing a brand new hardwood floor or refinishing the one that you already have, Tacoma Hardwood Floors is the right service for you.

Business highlights

30 years of trusted experience

Services we offer

New hardwood floor installation ,Floor refinishing ,Stain, Stairs and rails ,New stairs and Industry partners that Make custom stairs and rails , If I can't ,they can build any stairs you want .Floor maintenance coating , Buffing cleaning ,Installation of Laminate flooring

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.911 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
9%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-11 of 11 reviews

Jill C.
12/2017
4.0
hardwood floor
  + -1 more
Good. Mark is very pleasant and will give you a quote very fast.
Description of Work: Refinish hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Monirath H.
08/2016
3.0
hardwood floor
  + -1 more
No reply, message sent July 29. But in their defense, 4 other flooring contractors also failed to reply even once. That's why the rating is a C b/c it's on par with others. It's seems when business is good, many contractors cease to care about customer service. I contacted one at a time and waited, not trying to get bulk bids.
Description of Work: Refinish hardwood flooring
Rating CategoryRating out of 5

Cheryl M.
01/2016
5.0
hardwood floor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toni W.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Mark did a great job. He laid laminate throughout the entire house. I get lots of compliments.
Description of Work: Installed laminate and floor molding. I paid $2500.00 for supplies which I purchased separately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from Tacoma Hardwood Floors
Thanks for your business

Nancy R.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Mark bid the job competitively and installed on mostly on schedule. Any installation problems were with the materials, not Mark's work. He did an excellent job of clean-up and supervision of his employees. It was a pleasure to work with Mark. He made certain at every level of the job that we were satisfied and rectified the few problems promptly.
Description of Work: Installed hardwood floors and provided some supplies.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Tacoma Hardwood Floors
Thank you for your business !

Kathy A.
10/2013
5.0
hardwood floor
  + -1 more
Mark came out the next day to give me a bid. Started working the next week. He and his crew were prompt, professional (Covered all my personal things with plastic). Kept us in the loop daily as to what he did, what he would do the next day, and when he would be done. The floors and the stairs look outstanding! A job well done!
Description of Work: Refinished hardwood floors, and stairs. Originally had another company refinish, they did a horrible job....hired Mark from Tacoma Hardwoods, he fixed the mess. Outstanding job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Angela K.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Mark was very professional from first contact. He was able to come give estimate at convenient time. This needed to be a fast turn around as this was a move into a new home. He worked over the weekend and into the evening to get the job done. The boards were a unique size and needed to be ripped to the appropriate size.
Description of Work: Refinished oak flooring (three bedrooms, long hall, entry, large living and dining rooms), replaced damaged boards prior to refinishing, replaced base trim, refinished window sill, refreshed all woodwork with natural stain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

jon S.
07/2013
5.0
flooring contractor, hardwood floor
  + 0 more
Everything was good. They were on time. They were here when they said they'd be here. They're very fast. After getting an estimate and realizing how much it was going to cost, we decided to wait. The price seemed fair.
Description of Work: Tacoma Hardwood Floors did an estimate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

James S.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
Overall, the project went very well. There are just a few details to wrap up with the wood hand rail and decorative stair trim, but I am confident that Mark will complete it all in a professional manner.
Description of Work: Mark from T acoma Hardwood Floors was a pleasure to work with! He is knowledgable, responsive and cares about the quality of his craftsmanship. Mark even came up with a creative solution to reinforce and stabilize our 1926 curved staircase that had a plaster ceiling below it, making a traditional "fix" impossible. His innovative solution made our staircase safe and sturdy again. The refinished and stained hard wood oak floors and mahogany wood hand rail also turned out gorgeous!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carol M.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
I was extremely happy with the finished oak floor! It was worth the 2 weeks of being "under construction".
Description of Work: Tacoma Hardwood Floors: I appreciated how Mark Williams, the owner of Tacoma Hardwood Floors actually answered the phone without my call going to voicemail. He came out the same day I called and gave me a written estimate and answered all of my questions. Because I wanted my job done yesterday, he scheduled my job for the following week. He and his employee, had to tear out an existing oak floor (and left areas that I wanted to save) and old kitchen vinyl that had multiple layers. When they got to the sub floor, they discovered a lot of dry rot, which was not unexpected considering my house was built in 1900 and remodeled a few times. The floor was also uneven in spots and needed to be leveled. The crew of Tacoma Hardwood Floors leveled my floors, which I did not think was possible. My hardwood floor was laid and sanded in 2 days! And then, I had the opportunity to choose a stain. Mark custom blended many stains and applied them to an area near my kitchen cabinets and made choosing a stain very easy. Once the stain was applied, next came the water based finish. I loved the water based finish because it did not smell and it provided great protection to my new investment. All of this work was started and finished in less than 2 weeks! I was extremely pleased with the helpfulness of Mark and the fact that he answered all of my questions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Gina S.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
PERFECT ON ALL ACCOUNTS....
Description of Work: oN TIME,,,, oN SCHEDULE FOR COMPLETION....aMAZING pRODUCT.... pRICE WAS WELL WORTH THE $$$....I will most definitely use him again.... I would also feel confident in referring him to my friends and family.... He Had the old carpet removed and brought my 1941 house in to the year 2012... Looks brand new. I am shocked that the old hardwood floors look like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

    Contact information

    6249 Lakewood drive West, University Place, WA 98467

    tacomahardwoodfloors.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Flooring Sales and Installation

    FAQ

    Tacoma Hardwood Floors is currently rated 4.9 overall out of 5.

    Sunday: 10:00 AM - 8:00 PM

    Monday: 8:00 AM - 8:00 PM

    Tuesday: 8:00 AM - 8:00 PM

    Wednesday: 8:00 AM - 8:00 PM

    Thursday: 8:00 AM - 8:00 PM

    Friday: 8:00 AM - 8:00 PM

    Saturday: 10:00 AM - 8:00 PM

    Tacoma Hardwood Floors accepts the following forms of payment: Check
    Yes, Tacoma Hardwood Floors offers free project estimates.
    Yes, Tacoma Hardwood Floors offers eco-friendly accreditations.
    No, Tacoma Hardwood Floors does not offer a senior discount.
    No, Tacoma Hardwood Floors does not offer emergency services.
    Yes, Tacoma Hardwood Floors offers warranties.
    Tacoma Hardwood Floors offers the following services: New hardwood floor installation ,Floor refinishing ,Stain, Stairs and rails ,New stairs and Industry partners that Make custom stairs and rails , If I can't ,they can build any stairs you want .Floor maintenance coating , Buffing cleaning ,Installation of Laminate flooring
    Ask for details

    Contact information

    6249 Lakewood drive West, University Place, WA 98467

    tacomahardwoodfloors.com

    Service hours

    Sunday:
    10:00 AM - 8:00 PM
    Monday:
    8:00 AM - 8:00 PM
    Tuesday:
    8:00 AM - 8:00 PM
    Wednesday:
    8:00 AM - 8:00 PM
    Thursday:
    8:00 AM - 8:00 PM
    Friday:
    8:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 8:00 PM