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Town & Country Roofing Inc

Roofing

About us

Town & Country Roofing is a family owned & operated business that has been roofing Olympia area homes and commercial buildings for more than a decade. Since we are a family business, you know you can deal directly with the business owner, and that we will treat you like family. We live and work right here in the community, proudly driving by the roofs we install every day! Because of this, we take an extra measure of pride in our work, installing each Olympia roofing system as if we were working on our own home.

Business highlights

24 years of trusted experience

Services we offer

Gutter, roof cleaning, roof ice, snow removal, roofing, skylights, structural engineering, gutter repair & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%



Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 54 reviews

Carl S.
10/2020
5.0
gutter cleaning, roofing, skylights
  + 1 more
100% perfect - quality work, finished sooner than predicted, cleaned up perfectly when they were finished, and the invoice was less than predicted.
Description of Work: Replaced 30-year-old asphalt shingles and installed a solar tube.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,600

Jack H.
05/2020
5.0
gutter cleaning, roofing
  + 0 more
I am completely satisfied with Town & Country. They offered superior products coupled with superior services. They were very clear and honest at every stage of the roofing. The cleanup was impeccable. If you are in the market for a roof, look no further.
Description of Work: Replace a roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Town & Country Roofing Inc
[Member Name Removed]- Thank you for choosing Town & Country Roofing to handle your roofing project and for taking the time to give us this review. we do put a focus on workmanship and customer service. We want all of our customers to have a great experience and a great roof! There is no Town & Country Roofing without happy customers! We are glad that you are one of the newest members to the happy T&C Roofing family of customers!

Chris G.
06/2018
5.0
gutter repair, roofing, skylights
  + 1 more
After putting off a much needed replacement of the roof, Town and Country Roofing was recommended to us.They came out quickly and assessed our needs including gutter replacement and skylights, offering great professional advice about our concerns. Tony kept us apprised of the schedule and communication was par excellence - I cannot say enough about how great this company was to work with! If quality matters to you, this is the company to go with!
Description of Work: Replace roof, replace gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,100

John G.
07/2017
5.0
roofing
  + -1 more
I was impressed with Town & Country from beginning to the end. Doug game a very impressive presentation and estimate. The work was done quickly and efficiently. And while they weren't inexpensive, the warranty was excellent and I'm happy with the result. I'd definitely work with them again, though if the roof performs as expected, the new roof will probably outlast me.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark M.
11/2016
5.0
roofing
  + -1 more
Great. Pretty much done in 2 days. Scheduled in July for late September, weather held it off till 1st week of November. Nice work. Tempted to use them as my source for weather forecasts also. Only thing that had me really concerned was long gaps in communication leading up to the job. However, they did come and do great work for the contract price in the right weather. I'm happy.
Description of Work: Re-roof, including some insulation work and some sheathing needed replacing.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$16.5

Liz W.
06/2015
5.0
roofing
  + -1 more
These folks have a very good and well deserved reputation. They gave a thorough and honest assessment of the roof, pointing out details and explaining options. The do quality and higher end roofs, though they do repair and cleaning for all. We didn't use these folks because I had to get another job done first and my house is worn out.
Description of Work: Provider came out to check roof for repair or replacement as part of getting our house ready to sell.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Celia W.
06/2015
5.0
roofing
  + -1 more
The crew were very nice and did a good job of clean up. The loaders unfortunately put a ladder against my gutter and dented it, but since it's hard to see I didn't make an issue of it. To my surprise, T & C installed two roof anchors and one plywood sheeting at no extra cost. I thought this gesture more than made up for the dented gutter. I really liked the salesman, he was very patient with me, and responsive to my changes pertaining to color selection and installation date. I felt good about this company and really like the warranty. The roof looks awesome.
Description of Work: Two layer tear-off and new roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry S.
05/2015
5.0
roofing, skylights
  + 0 more
The boss showed up towards the end of the project to inspect the work and joined the crew to "button it up" before the rain set in. I was very happy with the way it turned out.
Description of Work: They pulled of the old roof down to the plywood and replaced it with better material. They replaced ridge vents and pulled the skylights to reflash and reset them. NO LEAKS! They cleaned up the mess and hauled it away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Daniel S.
04/2015
5.0
roofing
  + -1 more
Town and Country were great to work with. Most of the roofers who came to bid on our job just stopped by, threw up a ladder, ran around on the roof for awhile, and gave me a price to replace the shingles. Doug at Town and Country took the time to not only walk the roof but also the exterior of the house examining the eaves and went up in the attic and prowled around for awhile. He spent quite awhile explaining to me the problems that he observed and how he proposed to fix them. The result was our most expensive bid but also the most thorough in positioning our house for the long term. In the end, Doug won us over with his thoroughness and honest communication. We hired them, they gave us a time frame when they would be here to do the job, they showed up when they said they would and had the job done when they said they would. After the crew and had packed up and left, I noticed one thing on the bid that had been missed. I called up Doug and told him about it and he and several assistants were out the next day to rectify the situation. We now have a beautiful appearing roof which should be relatively easy to maintain, a better ventilated attic which should keep the house cooler in the summer, and hopefully no more major roofing expenses as long as we continue to own this house. Bottom line: Town and Country will not compete on price but they will deliver a first class product and stand behind their work. I would definitely hire them again.
Description of Work: They replaced the asphalt shingle roof on our one story rambler style house and while at it improved the ventilation in our attic.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Anita A.
04/2015
5.0
roofing
  + -1 more
Fine. I believe their roofing materials and installation are higher quality than most of the bids I received. That may explain why their bid was higher than some others. I have a friend who used this company and she was very pleased with the process and her new roof.
Description of Work: I only received a bid from this company. Ended not replacing my roof last year. I plan to do it this summer and will call this company for an updated estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
08/2014
5.0
roofing
  + -1 more
Ron was very responsive and professional in the generation of the bid and following-up on the project. Work team did an excellent job and cleaned up the site each day (3-day project). Roof looks great! Ron also recommended a quality gutter company as well at my request. Would definitely use again!
Description of Work: Re-roofed home with GAF Timberline HD shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Cynthia P.
06/2014
5.0
roofing
  + -1 more
They were awesome. They did a lot of extra work. I went with them because when they went through and looked at what needed to be done. They were the ones that pointed out that the support beam I had on my patio wasn't strong enough. They just pointed out different structural flaws that they could repair. I would absolutely recommend them. They were very punctual. There was a lot of communication between the project manager and myself. He was actually out here during the whole 2 day job. He got in contact with me several times before and after to make sure that everything was okay. He took his time to explain everything to me. He gave me his cell phone number so I could call him at any time with questions. It was just really, really good customer service.
Description of Work: They did a complete re-roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19,000

CHERYL M.
06/2014
5.0
roofing
  + -1 more
Did not use this service.
Description of Work: Did not contact this service before expiration date.
Rating CategoryRating out of 5

Response from Town & Country Roofing Inc
[member name removed]- Sorry to hear about that. I contacted Angie's List to see about getting you a refund. They suggested you call 1-888-888-LIST to inquire about a refund. If you need anything from us in order to get a refund, please contact us and we will be more than happy to help!

Steven O.
04/2014
5.0
roofing
  + -1 more
They did a very good job. They worked timely and recommended a chimney company that we were pleased with as well.
Description of Work: I hired Town & Country to take off our old roof and install a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Carla P.
03/2014
1.0
roofing
  + -1 more
Doug came out with a subcontractor (insulation) to look at our roof. The first problem happened when mud was tracked across my beige living room carpet, and up the stairs. (To look in the attic). Upon discovering this, I took a towel to them and asked that they wipe their shoes, explaining about the muddy footprints. (Turned out to be the subcontractor.) NEITHER ONE APOLOGIZED. After finishing the inspection, Doug went on and on about my roof not being up to code and they only do top of the line work. (It's a cedar shake roof-probably 40 years old on a 1924 Craftsman) Then he told me industry standards for roofing are low, but they are the highest out there. Their bid would probably be the highest we received. He recommended I "shop around". Doug said my husband would need to be home to review the estimate. I told him my husband had no time or interest; this was my project. I was told that usually didn't work out. Clearly THIS company was not going to work out for ME.
Description of Work: You only have one chance to make a first impression. Doug called, he was running 10 min late. Arrived 20 minutes late. It went DOWNHILL from there. If they offered to replace my roof for free, I would pass.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$30,000

Response from Town & Country Roofing Inc
We apologize that our free estimate service was less than ideal and if our salesman gave you the impression that we didn't want your business. Our main goal at Town & Country Roofing is to provide excellent customer service. It is our standard practice to suggest to potential customers to get multiple estimates for any roofing project. In your case, we knew that you would most likely save money by getting estimates from local roofing contractors. Being based in Tumwater, our costs to do business in Tacoma is larger than a roofing contractor that is based in the area. Generally, Tacoma is outside our typical residential service area, however we were in the area on a commercial project. I am discouraged to hear that one of our subcontractors would not only track dirt into the home but also was unapologetic. Their actions were completely unacceptable and I personally would like to apologize for the incident. As a result of this unfortunate situation, we are going to require all subcontractors wear shoe covers if they enter a home. Again we apologize for not providing you with the customer service you expected and deserved.

Ron K.
01/2014
5.0
roofing
  + -1 more
Inspected old roof, explained roofing options and provided a prompt estimate. Estimate was less than expected. Materials were delivered the day before work was to start. Workers arrived promptly on the scheduled start date and completed the job in about a day and a half. Workers were busy, quiet, courteous and cleaned up all materials and debris before leaving. Roof was inspected later by GAF representative to assure that the manufacturer's specified materials and procedures had been followed (to qualify for the additional warranty coverage). We were very pleased with the work done, from initial visit to final inspection.
Description of Work: Removed existing roofing, replaced sheathing as needed, removed/replaced roof vents, removed/replaced all flashings, removed/replaced 3 skylights, installed GAF laminated shingles according to manufacturer's specs and cleaned up, removed and disposed of all debris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,100

Gift D.
12/2013
5.0
roofing
  + -1 more
Town and country roofing. Kept to their promise. Though there was some delays due to much work on their hands, but as was promised, once there are few sunny days, they will call and schedule the work on my house. They did.
Description of Work: Install new shingles on my residential home. They took the old one out and install new ones with added vents and bought my home to come. All new! Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,211.8

Maxine M.
10/2013
5.0
roofing
  + -1 more
The original builder of my home used fewer shingles than he should have. This caused 'soft' spots in my roof. They had to replace all of the decking, flashing, fixed the seals on my two skylights and installed new shingles. All of this was included in the original, detailed estimate. They also reflashed all of the areas that needed it. The new roof came with a 50 year warranty. The man who came to give the estimate was wonderfully professional, and it was a pleasure to deal with them throughout the whole project. I would definitely recommend them to anyone!
Description of Work: They repaired my entire roof, decking and paper, and installed all new shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie F.
07/2013
5.0
roofing
  + -1 more
Doug worked with me, giving notice so I could kennel the dog to coming back to complete some minor interior repairs related to skylight replacement. Town and Country was quick, thorough and cleaned up everything.
Description of Work: Removed old cedar shake roof, replaced from sheathing up with architectural grade roofing system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Marcia S.
06/2013
5.0
roofing
  + -1 more
It was amazing. The process was explained with us beforehand. The day of the work, about 9 guys appeared. The entire roof was removed and the new one installed in one day. There was not a scrap of debris left behind, and the roof is beautiful. Would definitely recommend them to anyone.
Description of Work: Removed old roof and replaced with new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,600

Everett L.
06/2013
5.0
roofing
  + -1 more
High recommended by former client. Scheduled inspection date, reviewed several roof types & colors, presented an estimate that was acceptable. Kept his word & did his job. Cleanup was outstanding!
Description of Work: Removed old roof wood shingles; installed sheathing on upper level; removed 2 layers on lower level;installed new roof on both levels. Cleaned, vacuumed, artificial turf and did an excellent job. Worked very hard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Chris V.
06/2013
5.0
roofing
  + -1 more
The work was great! They are probably the best contracting company that I have had the opportunity to work with. They did more than they said they were going to do. They didn’t charge extra and there were no surprises. They kept everything clean and cleaned up at the end of every day. The fellows were very polite and respectful. Doug, the project manager, came out and was onsite every day. He was an absolute delightful person to work with. He was involved in the tear off and the careful disposal. I had asked him if would be possible to preserve some of the tiles that were intact as I have neighbors who have the same type of roof. They were very accommodating in helping us to palletize approximately two pallets of tiles. They were very cooperative in everything that we wanted them to do. They are the only ones who were able to offer us a complete roofing system instead of just tearing off singles. They were also the only ones who were able to give me a complete evaluation at the estimate. They stuck exactly to their estimate and there were no additional costs. They were also able to explain everything to me very thoroughly. They exceeded my expectations. I am extremely pleased with their services.
Description of Work: They replaced a tile roof and repaired damage as a result of a leak. They stripped everything and hauled it away. They also installed vents that were never installed properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Jay C M.
06/2013
4.0
roofing, skylights
  + 0 more
They undid the problem that the previous roofing company had done wrong. The work was fine. However, they didn’t leave us any extra shingles.
Description of Work: They have done roofing work. They may have also removed our skylights.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ron K.
06/2013
5.0
roofing
  + -1 more
They did an excellent job. I thought that the price was very reasonable. They did the work on time, quickly, and cleaned up.
Description of Work: We had some roof leaks. I asked them to come and check out the roof to see if there was a leak or not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth M.
06/2013
5.0
roofing
  + -1 more
The work was good! I think they performed the work as outlined and it was very good!
Description of Work: They did a roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

6301 Capitol Blvd SW, Tumwater, WA 98501

www.townandcountryroofingwa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Town & Country Roofing Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Town & Country Roofing Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Town & Country Roofing Inc offers free project estimates.
Yes, Town & Country Roofing Inc offers eco-friendly accreditations.
No, Town & Country Roofing Inc does not offer a senior discount.
No, Town & Country Roofing Inc does not offer emergency services.
Yes, Town & Country Roofing Inc offers warranties.
Town & Country Roofing Inc offers the following services: Gutter, roof cleaning, roof ice, snow removal, roofing, skylights, structural engineering, gutter repair & replacement.

Contact information

6301 Capitol Blvd SW, Tumwater, WA 98501

www.townandcountryroofingwa.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed