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Springer Plumbing, LLC

Plumbing, Water Heaters, Kitchen and Bath Remodeling,

About us

Springer Plumbing is a fourth-generation, family-owned & operated top rated plumber for Olympia, WA and the surrounding area including Tumwater, Lacey and Dupont. We have been Thurston County's expert in quality plumbing service for over 30 years specializing in residential service and repair. With our name on our business we treat our customers like family. We have been providing professional solutions for all major residential plumbing concerns since 1989. Our entire team of plumbers participate in continuing education programs for the plumbing industry and are knowledgeable in the latest technology and techniques. They will provide you with prompt, courteous service and unsurpassed workmanship backed with a 1-year leak-free guarantee.

Business highlights

36 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We specialize in residential service and repair including: fixture installation, leak repairs, water heater repair, water heater replacement, hybrid heat pump water heaters, gas & tankless water heaters, toilet repair/replacement, faucet repair/replacement, outdoor faucets, leak search, Bio-clean dealer.

Services we don't offer

Drain cleaning, main line clearing & septic work. Gas lines & drywall. Remodels, re piping.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8130 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
5%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 130 reviews

donna I.
08/2014
5.0
plumbing
  + -1 more
they were early but called first to be sure it was ok. there were two men to do the work. it took almost 3 hours to do all. t they polite, knowledgable and efficient. they removed all old parts and hey cleaned up all debris. we were very impressed especially since the first company came and did estimate and never called back. i called them and they said they would check to see how long it would take to get my sink and never called again. so i had Springer come and so glad i did. will use them again
Description of Work: removed old sink, faucet, disposal. install new granite composite sink, new faucet and disposal. changed out the shut off valves under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Springer Plumbing, LLC
We are happy you found us [member name removed] and hope to hear from you again. Enjoy your new kitchen faucet!

Paul M.
08/2014
3.0
remodeling, home remodeling, plumbing
  + 1 more
The quality of work looks great on the roman tub and shower. They were 15 minutes late to the bid but on time for doing the work. We asked during the bidding process about a leak in crawl space in the shower area. They didn't go into the crawl space and look at it but speculated it may just be water getting behind the trim handle. We asked them to look at it again when they came out to do work. This time the tech went down into the crawl space and said it was the shower drain. He quoted to do the fix for $220 while they were out there and it would be more for them to come back out. The work took less than 30 minutes. Unfortunately, this fee felt really high for such a small job and we didn't have the time to get someone else out as we were putting the house on the market. We have since found another plumber on Angies List that charges much more reasonable rates for small projects like this (replacing toilets and sink fixtures). Shop around.
Description of Work: Removed existing and installed new roman tub and shower fixtures. Fixed shower drain.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$900

Response from Springer Plumbing, LLC
We apologize the charge for replacing your shower drain seemed high, this is why we insist on offering upfront prices before we complete any work. We strive to charge what is fair and hope customers find value in our honesty and expertise. We wish you the best and thank you for giving us the opportunity to work on your plumbing!

Marian B.
08/2014
5.0
plumbing
  + -1 more
We had a bad leak that damaged our entire bathroom and they had to replace our toilet. They and provided us with a new one, repair the pipe behind the vanity then complete the plumbing job once the new vanity and cabinet were installed. This is a great company. Not only were they professional, but courteous and explained everything that they were doing. They not only completed the job, but left the work area spotless. They were punctual for the job. The costs for everything $600.00 which I feel was reasonable. If we needed another plumber again they would be the first I would call. I already have them on speed dial!
Description of Work: I purchased a Big Deal from this company for $119 for $200 Worth of Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Felimon H.
08/2014
5.0
plumbing
  + -1 more
The guys were VERY nice and I would use them again in the future.
Description of Work: Installed water/ice line in fridge and repaired 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mary L.
07/2014
5.0
plumbing
  + -1 more
The least painful plumbing experience I have ever had. Amazing contact before the service. Darrin and Tim arrived early, I received a call and okayed. Both men were professional and personable. They addressed the issues and completed all requests. The were efficient and neat. They did not pressure me to do other work but made an evaluation and suggestions if anything came up. I am pleased with the process through Angie's list and truly impressed by Springer plumbing and will recommend to anyone in need of the service. A very positive experience all around. Thank you Angie :)
Description of Work: Repaired toilet flap and toilet seats. Replaced plugged and leaky faucet in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125.48

Response from Springer Plumbing, LLC
Thank you, we really appreciate your wonderful review and we loved working with you! We're so happy that you are happy!

Jim D.
07/2014
5.0
plumbing
  + -1 more
It went great they were on time, able to get out to my rental house in a couple of days, and my renters found them to be courteous and professional. When some of the caulking didn't set up right, they were happy to come back and replace it. Excellent customer service and could of easily decided to replace all the plumbing under the sink but opted to use what was there and fix the leaks in the joints saving me money.
Description of Work: Properly installed kitchen sink and plumbing, replaced a faucet in the bathroom, and assessed a dishwasher that was leaking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Response from Springer Plumbing, LLC
Thank you for giving us the opportunity to take care of the plumbing at your rental home (member name removed)! We are here if you need anything in the future.

Connie C.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Wonderful! The technician was very prompt and although he wasn't familiar with my system he listened carefully to the description of the problems, researched the system, cleaned it, found and fixed the problem. I am very happy with Springer Plumbing and will definitely call them the next time I need a plumber. I have quite a few rental properties so it is with a lot of relief that I found a local plumber that I can trust to do good work and is honest and doesn't overcharge. I will definitely recommend them to anyone who is looking for a good plumber.
Description of Work: I have a tankless hot water system. The shower would only provide hot water for 2 minutes then turn ice cold unless the water in the sink was running, then it wasn't an issue. It was a mystery. Springer plumbling diagnosed the problem and fixed the problem and cleaned the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Response from Springer Plumbing, LLC
Our technicians are handy like that! We always do everything in our power to get your problem solved even if it takes a little research. Thank you so much for the opportunity and we are here if you ever need help at one of your properties again.

Travis B.
06/2014
5.0
plumbing
  + -1 more
Plumbers were friendly, professional and efficient. They also answered additional questions that I had and gave us information on how to prevent the leak in the future which I really appreciate. I would recommend them to anyone in need of plumbing services.
Description of Work: Fixed leaking siphon on outdoor spigot

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Sultana J.
06/2014
5.0
plumbing
  + -1 more
They were easy to talk with, schedule and work with. He showed up on time and everything was completed in a timely manner. Would recommend
Description of Work: He moved the hot water heater safety relief line down to bring it up to code

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Debrea A.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Diane was courteous and helpful when making my appointment, and Ron was prompt and efficient fixing my water heater. I would recommend them to others and use them again.
Description of Work: Repaired propane water heater. Pilot light would not light

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Stephen T.
05/2014
5.0
plumbing
  + -1 more
Late Sunday evening the spout on our kitchen faucet broke off while using it. I chose Springer Plumbing based on the reviews and purchased a package from them. In my message I indicated that the loss of use to the kitchen sink was quite an impact and requested the earliest appointment possible. I got a message back quickly from Kara on Monday morning arranging an appointment for Tuesday morning. On Tuesday morning, Darin and Tim showed up on time, I explained the situation to them and they got right to work and had the new valves and faucet installed in about an hour and a half. They cleaned up the work area and left it in great condition. I will definitely use Springer Plumbing again for my next updates.
Description of Work: Replaced 2 shutoff valves to kitchen sink and installed new faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Esther B.
04/2014
5.0
remodeling, plumbing
  + 0 more
They were reasonable although i had already bought the toilet so it wasn't that expensive. They did a really good job and i am very happy. They return phone calls, the boss comes out and you get an estimate and they stay within the estimate price. I had got other bids but other providers were not doing what he was doing.
Description of Work: Springer Plumbing fixed sitting toilets for me.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Carlton F.
03/2014
5.0
plumbing, water heater repair
  + 0 more
He came out the same day and worked for an hour, then explained how the two thermostats and elements work, and the need to flush minerals out of the tank for efficient heating. Since the water heater was only 8 years old he recommended changing the parts and not replacing the whole unit.
Description of Work: Replaced thermostats and elements on electric water heater and flushed out the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Response from Springer Plumbing, LLC
Thank you so much for the great review, we appreciate it!

OTTO B.
03/2014
5.0
drain cleaning, plumbing
  + 0 more
Darin arrived a little early which was okay. He initially used an air pressure tool but augmented that with a snake which seemed to take care of the problem just fine. Darren is friendly, informative and upfront kind of guy. I would not hesitate to recommend him and his company in the future.
Description of Work: Increased kitchen sink water drainage flow using pressurized air and a snake. Initial water drainage was very slow and the rate was unacceptable. After he performed his magic, water drainage was back to normal flow.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Jessica R.
02/2014
4.0
drain cleaning, plumbing
  + 0 more
A bit of a snafu getting a call back but they were apologetic and very nice when we did connect. A family company, and he really knows his stuff. Very impressed with the actual work and his friendly professionalism. I was extremely impressed and will defiinitely use them again if needed.
Description of Work: Cleared a particularly difficult clogged drain. Sink is draining beautifully now!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$189

Robert M.
01/2014
5.0
plumbing
  + -1 more
The water heater more or less failed in the morning and by the late morning he had arrived and diagnosed the problem and we agreed to replace the water heater. The work was done on that same day - efficiently and quickly.
Description of Work: He installed a new water heater and has done some previous work for me at this rental house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Lu H.
11/2013
5.0
home remodeling, plumbing
  + 0 more
They came out to inspect the project and provided an estimate and recommendations for products based on our needs, answering all our questions. They worked with us to keep the price reasonable compared to our other bids. They were extremely professional and answered several phone and e-mail questions prior to our accepting their bid. Darin, the installer, arrived on time, worked efficiently and completed all the tasks in a reasonable amount of time. The owner, Ron, arrived shortly after and helped with removing the old sink, cleaning the countertop, and inserting the new sink. The end product is awesome! I would recommend them without hesitation.
Description of Work: Replaced the terminally stained kitchen sink and dripping faucet and replaced plumbing that was leaking under the sink. Replaced broken bathroom sink pop-up drain assembly and replaced rubber washer hoses with metal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,174

Susan A.
10/2013
5.0
plumbing
  + -1 more
From the estimate through to the clean up, Springer Plumbing was great. We were veery satisfied with their service and work from start to finish.
Description of Work: Installed a deep sink in our garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Jeff Z.
09/2013
3.0
plumbing
  + -1 more
They Charged me $207.56 !!! for 20 minutes work to install a basic kitchen faucet that I had purchased myself. I guess I should have been more concerned when they would NOT give me a quote over the phone but rather wanted to send a plumber out for a Free? Estimate. And then when I inquired about having Springer Plumbing install a plastic leak guard under my water heater (again I had already bought the plastic Leak guard) they said that would cost me $1000 !!!. So long story short, I was new to Olympia and found Springer Plumbing on Angie's List. I thought since they were on Angie's that I would be getting a fair deal. I was shocked when the repair man quoted me $200, but since I was new here and needed a new faucet installed since my old faucet had started leaking, I went ahead and had the work done (thinking "well, that must just be the going rate for this kind of job".) But I couldn't shake the feeling that I had been taken advantage of and decided to ask 2 other Businesses for quotes to have the faucet installed. 1st was a certified Handyman on Angie' s List who quoted me $45. The second quote I got from a Plumbing Contractor (Bryan , Owner and Plumbing Contractor at TUMYA) and he quoted me $110. I emailed Springer Plumbing a very nice email with my concerns and asked for a refund of the difference of what TUMYA would have charged me. They rejected my request. In that email reply they also stated that their going rate for installing a kitchen faucet since 2008 has been $ 225.94 !!!. That is a difference of over $115 from Tumya Plumbing. Bottom line is I should NOT have agreed on the price without getting some other bids. and should NOT have ok'd the work to be done. That was a HUGE Mistake on MY part and I will NOT make that mistake again. I can't begin to imagine why they feel the need to charge $100 + more than another Plumbing Contractor to install a kitchen faucet. And I will do my Homework from now on and get multiple quotes instead of going with the first one I call.
Description of Work: Installed a kitchen faucet that we purchased at Home Depot-

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$207.56

Jane N.
07/2013
5.0
drain cleaning, plumbing
  + 0 more
Turned up on time; provided the service for the price quoted; the drain now works!
Description of Work: We had a blocked drain pipe in the basement running from our kitchen sink to the collector line; he cleared it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

sharon B.
07/2013
5.0
plumbing
  + -1 more
They were very responsive and the estimate was free.
Description of Work: I had them give me an estimate.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela R.
07/2013
3.0
plumbing
  + -1 more
Something went wrong with the faucet and they came back and fixed it for another week until it started leaking again. When I called a different plumber they were able to fix it within 5 minutes. Everything else they had done had been good. He was professional.
Description of Work: I used Springer Plumbing LLC for a follow up visit to fix something that was not done right the first time.

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Drucilla R.
06/2013
5.0
plumbing
  + -1 more
They were very prompt. They came out immediately and fixed the problem that I had. It was about a $135 and quite frankly it was $100 for the call and $35 for the work. It would have been $100 in any of them because they have that minimum charge. They were very quick to respond and the person that they sent out was very helpful. He did the work very quickly and was in and out. They did what they needed to have done and they were very nice to deal with.
Description of Work: I used the services of Springer Plumbing LLC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bret A.
06/2013
5.0
plumbing
  + -1 more
They came on time and did the job quickly. When a bigger problem surfaced, the plumber recommended a good septic tank service that solved the problem.
Description of Work: Located blockage in septic line and replaced bathroom fixture that had been causing a bad leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Louella A.
05/2013
5.0
plumbing
  + -1 more
We purchased 2 Koler toilets at a sale and needed some one to install them and check the drain lines under them. Contacted Springer as per your good reviews, They responded and gave me a quote in 2 days he went right to work and about an hour and a half later he was down the road with the old parts and a happy customer, would'nt hesitate to call them again. KWA Olympia wa.
Description of Work: replace 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

8024 River Dr SE Ste 306, Tumwater, WA 98501

https://www.springerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
SPRINPL032C5
Trade License Locale
Washington
Trade License Authority
Washington Department of Labor and Industries
Trade License Expiration
07/16/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Drain Cleaning,
General Remodeling

FAQ

Springer Plumbing, LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Springer Plumbing, LLC accepts the following forms of payment: Check,CreditCard,Financing Available
No, Springer Plumbing, LLC does not offer free project estimates.
Yes, Springer Plumbing, LLC offers eco-friendly accreditations.
Yes, Springer Plumbing, LLC offers a 10% senior discount.
No, Springer Plumbing, LLC does not offer emergency services.
Yes, Springer Plumbing, LLC offers warranties.
Springer Plumbing, LLC offers the following services: We specialize in residential service and repair including: fixture installation, leak repairs, water heater repair, water heater replacement, hybrid heat pump water heaters, gas & tankless water heaters, toilet repair/replacement, faucet repair/replacement, outdoor faucets, leak search, Bio-clean dealer.
Drain cleaning, main line clearing & septic work. Gas lines & drywall. Remodels, re piping.

Contact information

8024 River Dr SE Ste 306, Tumwater, WA 98501

https://www.springerplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed