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SUPERIOR CUSTOM CABINETS

Cabinet Making, Kitchen and Bath Remodeling, Cabinet Refacing and Refinishing,

About us

Licensed and bonded. Local custom cabinet manufacturer & solid surface dealer. Member of the BBB & Master Builders Association. Service primarily the greater Pacific Northwest.

Business highlights

43 years of trusted experience

Services we offer

CUSTOM MADE CABINETS, COUNTERTOPS/SOLID SURFACE DEALER.

Services we don't offer

CABINET REFACING/INSTALLATION/HOME REMODELING.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.347 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
13%
3
4%
2
9%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 26-47 of 47 reviews

Lenora B.
07/2017
5.0
custom cabinets, home remodeling
  + 0 more
Wonderful job
Description of Work: Bathroom vanity

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SUSAN M.
09/2015
3.0
custom cabinets, home remodeling
  + 0 more
.
Description of Work: Design layout of kitchen remodel

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from SUPERIOR CUSTOM CABINETS
Hi [Member Name Removed], please let me know who the sales person was that you worked with so we can address the issue and improve in future relationships. I'm sorry the design layout did not work for you and would like the opportunity for another sales person to work with you on a design. Thank you, Debbie Dando Office Manager

yaron B.
07/2015
4.0
custom cabinets, home remodeling
  + 0 more
unknown
Description of Work: I used Superior Cabinet to update my kitchen with custom cabinets. My experience with this company is very biased by working with Jeremy, a salesman there, and I think the source of the problems. | |I went to superior cabinets with some initial design ideas. Jeremy at start was very good at helping me with updating the design and answering my questions. The cabinets where delivered when expected and according the the specifications. And then the problems started... | |first: it turns out Jeremy had made a measurement mistake and order a cabinet that was deeper. Our contractor couldn't cut a complete cabinet so I was caught up in a fight between the contractor and Superior. My contractor tried to reach Jeremy on multiple times with no luck which delayed the project. After the cabinets where finally re-done, I realized that the toe kick and crown molding where never sent. This lead to another round of back-and-forth and fights with Jeremy to give me a date to send the missing pieces. After the pieces finally arrived, the toe kick was not in the delivery, so had to again fight to get hold of jeremy to receive the toe kick, where he was trying to explain to me why I didn't want a toe kick and instead could use a crown molding trim. Another big delay and back-and-forth came about when trying to schedule the 'final check' pass. Jermey was not giving me a date. Finally I called and talked to someone else there, and got an appointment. After that appointment I mentioned that the toe kick has not arrived and he mentioned that Jeremy has had issues with customers in the past and promised me a quick delivery (which he did). | |Overall, I'm very happy with the quality and price of the cabinets, but Jeremy was so disorganized, made mistakes and lacked follow up that made my (and my contractor) experience very miserable. | |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$8,000

Judy L.
01/2015
5.0
custom cabinets
  + -1 more
unknown
Description of Work: Made custom cabinet doors and installed them. They were timely and did quality work. Their customer service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemari O.
07/2014
5.0
custom cabinets, custom furniture, woodworking
  + 1 more
unknown
Description of Work: superior made custom cabinets for my kitchen. I am absolutely delighted with the quality of the cabinets and they were great to work with. I also use them to obtain my countertops and am delighted with those also. There were some space challenges and with the help of their designer everything is just wonderful, my new kitchen looks fabulous and I found the price of custom cabinets to actually be better than the prefab ones to say nothing of getting exactly what I needed and wanted. I would recommend is superior to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Darin G.
06/2014
4.0
countertops, home remodeling
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,500

Kiti C.
11/2010
5.0
custom cabinets, home remodeling
  + 0 more
I had a great experience with this company. I am planning to use them again to for the cabinet in my master bath. The price and quality of their product was very good and I feel comfortable that they will address any concerns that may arise during and after the process.
Description of Work: I ordered a bathroom cabinet from Superior. I went to the showroom and spoke with Chris. He took my measurements and based on those gave me a preliminary bid. He was very professional and knowledgeable about the whole process. He gave me an overview of the different types of wood and finishes as well as types of hinges and hardware. We made an appointment for him to measure in detail at my home. The bid was almost exact to the one he had given me based on my measurements. I picked up the cabinet ( they have the option of delivery available as well) in three weeks from the date of ordering. It was beautiful and the overall look is just what I had envisioned. There were a few things that needed to be tweaked after installation so I called them and they sent a technician within two days of my call. He did a great job and I am very satisfied with the end result.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Jennifer T.
10/2010
4.0
custom cabinets
  + -1 more
They gave us a really good price and the cabinets are really well built. They were very responsive in the various issues that came up.
Description of Work: Superior Custom Cabinets built our cabinets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Brian H.
08/2010
5.0
custom cabinets
  + -1 more
Everything went smoothly. The consultant was highly knowledgeable, helpful, and responsive. After we installed the cabinets, we found some glides that didn't work perfectly. They promptly sent a technician. The technician stayed as long as it took to resolve all issues. They can recommend installers, but you can work with the installer you choose, or install them yourself. The warranty is good regardless. We highly recommend Superior Cabinets.
Description of Work: This vendor consulted, measured the kitchen, then built and delivered custom cabinets to fit our kitchen remodel plan. They do not install. Our kitchen is about 11' x 8'. Upper units are ceiling height (47"). Pull-out spice rack and recycling center. Corner lazy susan. All base units have drawers except the sink unit. They also supplied finished trim stock, and extra stain. The doors, drawers, and faces are solid hardwood. Sides and shelves are finished plywood. Not a single piece of particle board or melamine. Full extension glides, and soft-close cabinet hinges. No pulls or knobs (we installed them ourselves). They asked for half of the total quote for a down payment, and the second half due at delivery. They offer a standard lifetime warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Joy H.
07/2010
5.0
custom cabinets, home remodeling
  + 0 more
They were very friendly people and everything went well.
Description of Work: They supplied the cabinets but we did most of the installation. They helped out a bit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim W.
04/2010
4.0
woodworking, cabinet refacing
  + 0 more
They were very knowledgeable, but the big issue was their price. They had really good products, but they were above our means. They had really high end products. We were looking for a contractor to do everything and they just did cabinets.
Description of Work: We got a bid from Superior Custom Cabinets because our kitchen was destroyed by a big water disaster. We had to redo the whole kitchen and needed cabinets, floors and everything. We wanted a new design because our kitchen was very small.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
4.0


Steve H.
04/2010
4.0
custom cabinets
  + -1 more
They did a good job. They listened to our needs and requirements. They followed through on the same. Their prices were average. However, I had some trouble getting hold of them. The guy that I ordered from went on vacation for a while. I will hire this company again in the future.
Description of Work: I used Superior Custom Cabinets for cabinets. They did the work, three years ago. They installed a custom-sized bathroom cabinet and closet cabinet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Paul L.
10/2009
5.0
custom cabinets
  + -1 more
The cabinets are beautiful. They are exactly as how I wanted it to be. The price was fair. The workers were wonderful and excellent.
Description of Work: I used them to build complete custom cabinets for my kitchen and two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Verna W.
05/2009
5.0
countertops
  + -1 more
Their workmanship was great. They had a little too high of a price and then they called later and said they could give us a lower price and they did the work. Their work was excellent. They were punctual and on time.
Description of Work: They put in new cabinets and new countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

ROBERT R.
09/2007
5.0
custom cabinets, home remodeling
  + 0 more
The company itself did a very good job. We just had a little issue with one of their contractors because he ruined the sink and refused to do anything about it. He put a dent on it. Other than that, it was a good company to work with. They did exactly what they said they were going to. They kept their promise.
Description of Work: They redid my kitchen. They put in new cabinets, installed new appliances, did the electrical work for my refrigerator and installed new flooring. My kitchen is an 11 by 15 area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

Response from SUPERIOR CUSTOM CABINETS
THOUGH THE OTHER CONTRACTORS THAT DID WORK IN YOUR HOME ARE NOT ASSOCIATED WITH SUPERIOR CABINETS, WE ARE SORRY TO HEAR THAT IT DID NOT GO AS WELL AS YOU HAD EXPECTED. WE ARE GLAD TO HEAR THAT YOU ARE PLEASED WITH THE CABINETS WE DELIVERED AND APPRECIATE YOUR BUSINESS!!!

GREGG A.
09/2007
1.0
custom cabinets
  + -1 more
They didn't return my calls and they walked away from the job and left everything in a real mess. They really overcharged me and set up appointments that they didn't show up for. I would strongly recommend that no one hires them.
Description of Work: Superior Custom Cabinets was hired to build 2 cherry wood bathroom vanity cabinets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,500

Response from SUPERIOR CUSTOM CABINETS
UNFORTUNATELY THIS JOB DID NOT TURN OUT AS ANYONE HAD EXPECTED. CONTRARY TO THIS RECOLLECTION WE WENT ABOVE & BEYOND AND IN THE END THE CUSTOMER STOPPED PAYMENT ON HIS PAYMENT AND PAID NOTHING - $0.00 FOR HIS CABINETRY OR HIS SOLID SURFACE COUNTERTOPS.

JOHN B.
10/2006
2.0
custom cabinets
  + -1 more
The workmanship was good. The finishing was fair to poor. Some pieces were cut incorrectly and had to be remade. This took far too long (2 weeks). The sales rep., Richard Birdsong, to his credit, tried to make it right, but he was somewhat caught in the middle. He could've followed up on the job better. The biggest problems were with the installer's quality of workmanship, which was poor. Although he was recommended by Superior, he is not an employee.
Description of Work: Fabrication of custom cabinets to be used as an entertainment center and shelving units for our family room.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$4,000

Response from SUPERIOR CUSTOM CABINETS
WE ARE SORRY THAT YOUR EXPERIENCE DID NOT GO AS EXPECTED AND THE OTHER COMPANIES INSTALLER WAS NOT UP TO YOUR EXPECTATIONS. WE APPRECIATE YOUR INPUT AND YOUR BUSINESS.

PHILLIS C.
09/2005
5.0
custom cabinets
  + -1 more
WE ARE SO PLEASED WITH OUR HICKORY CABINETS AND WONDERFUL COUNTERTOPS AND SINK. THE QUALITY OF THE WORK IS FABULOUS. WE HAVE HAD THEM OUT TWICE FOR MINOR SERVICE CALLS AND THEY TAKE CARE OF EVERYTHING WITHIN A FEW DAYS. THEIR PRICES WERE CHEAPER THAN THE COMPETITION FOR READY MADE CABINETS.
Description of Work: WE PURCHASED KITCHEN CABINETS AND CORIAN COUNTERTOPS. THEY CAME AND MEASURED AND HELPED US DETERMINE EXACTLY HOW WE WANTED TO LAYOUT THE CABINETS. THEY ALSO HAD A CONTRATOR INSTALL THEM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,356

Response from SUPERIOR CUSTOM CABINETS
WE APPRECIATE YOUR INPUT AND ARE PLEASED THAT YOU ENJOY YOUR CABINETRY. THANK YOU AND WE LOOK FORWARD TO WORKING WITH YOU AGAIN!

KIM W.
06/2005
4.0
cabinet refacing
  + -1 more
COMPANY CAME OUT AND MEASURED CABINETS AND BROUGHT SEVERAL SUGGESTIONS OF COLOR AND STYLE. APPOINTMENTS WHERE KEPT ON TIME. BID WAS COMPLETED ON TIME AND INSTALLATIONS WAS COMPLETED ON TIME AND ALL MESS WAS CLEANED UP.
Description of Work: REFACING OF ALL KITCHEN CABINETS AND REPAIRING OF CABINETS. REPLACE DRAWERS WITH NEW DRAWERS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Response from SUPERIOR CUSTOM CABINETS
WE APPRECIATE YOUR BUSINESS AND ARE HAPPY YOU ARE ENJOYING YOUR ORDER!!!

Stephen M.
05/2005
5.0
custom cabinets
  + -1 more
THEY WERE FRIENDLY AND HELPFUL. RYAN CAME TO OUR HOME TWICE TO MEASURE OUR KITCHEN, ONCE TO START ON BLUEPRINTS AND THE SECOND TIME WAS AFTER WE WENT TO THEIR SHOWROOM AND PICKED OUT CABINETS. KEN THE DELIVERY DRIVER WAS ON TIME, AND HELPED US UNLOAD AND STORE OUR CABINETS.
Description of Work: WE HAD CUSTOM CABINETS MADE FOR OUR KITCHEN. THEY CAME TWICE TO MEASURE OUR KITCHEN.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,854.9

Response from SUPERIOR CUSTOM CABINETS
THANK YOU!!! WE APPRECIATE YOUR BUSINESS!

LORA B.
05/2005
5.0
custom cabinets
  + -1 more
GREAT! CABINETS WELL MADE AND MATERIAL OF HIGH QUALITY. SALESPERSON VERY HELPFUL AND PROFESSIONAL. HAVE ALREADY HIGHLY RECOMMENDED TO OTHERS AND WOULD USE AGAIN.
Description of Work: DESIGNED AND BUILT KITCHEN CABINETRY AND ALSO PANTRY. DELIVERED FINAL PRODUCT AS WELL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from SUPERIOR CUSTOM CABINETS
WHAT A GREAT CUSTOMER! THANK YOU AND LOOK FORWARD TO DOING BUSINESS AGAIN!!

NORMAN L.
05/2005
5.0
custom cabinets
  + -1 more
BEAUTIFUL CUSTOM CABINETS WERE CUSTOM MADE TO FIT KITCHEN REMODEL. THE SALES PEOPLE ARE VERY FRIENDLY AND HELPFUL. CABINETS ARE REASONABLY PRICED FOR CUSTOM CABINETS. SERVICE IS VERY PUNCTUAL AND EFFICIENT.
Description of Work: SUPERIOR CABINETS BUILT AND INSTALLED NEW MAPLE CABINETS FOR OUR KITCHEN REMODEL.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from SUPERIOR CUSTOM CABINETS
WE ARE GLAD YOU ARE ENJOYING YOUR CABINETRY. THANK YOU FOR YOUR BUSINESS!
    • 1
    • 2(current)

Contact information

7120 S 180TH ST, Tukwila, WA 98188

www.superiorcabinets.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Cabinet Making,
Kitchen and Bath Remodeling,
Cabinet Refacing and Refinishing,
Finished Carpentry and Woodworking,
Countertops and Backsplashes,
Marble and Granite,
Furniture - Custom Made,
General Remodeling,
Furniture - Sales

FAQ

SUPERIOR CUSTOM CABINETS is currently rated 4.3 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

SUPERIOR CUSTOM CABINETS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, SUPERIOR CUSTOM CABINETS offers free project estimates.
No, SUPERIOR CUSTOM CABINETS does not offer eco-friendly accreditations.
No, SUPERIOR CUSTOM CABINETS does not offer a senior discount.
No, SUPERIOR CUSTOM CABINETS does not offer emergency services.
No, SUPERIOR CUSTOM CABINETS does not offer warranties.
SUPERIOR CUSTOM CABINETS offers the following services: CUSTOM MADE CABINETS, COUNTERTOPS/SOLID SURFACE DEALER.
CABINET REFACING/INSTALLATION/HOME REMODELING.

Contact information

7120 S 180TH ST, Tukwila, WA 98188

www.superiorcabinets.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
9:00 AM - 4:00 PM