Greenwood Heating and Home Services

Heating and Air Conditioning, Water Heaters, Electrical,

About us

Greenwood Heating and Home Services is your one stop shop for all your mechanical needs, Heating, Air Conditioning, Electrical and Plumbing. We do it all! Repair, replace or maintain, all with our 100% Customer Satisfaction Guarantee. We have operated for over 100 years in the Greater Seattle area, and we locally owned and operated. Our team follows our Core Values of, Pride, Professionalism, Communication, Safety and Integrity. We focus on training our technicians to do things right the first time in our state of the art Training Center in Tukwila. When we complete the work in your home “You’ll Never Want to Leave the Comfort of Home!”

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

New installations - heating & air conditioning systems, geothermal heat pumps, boilers, gas & electric forced air systems & boilers, indoor air quality products & services, duct vacuum & anti-microbial, water heater installation & tankless water heaters & generators.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.7410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
3%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 201-225 of 410 reviews

Beth H.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
Excellent experience. Estimator was professional and prompt. Provided all available options for furnaces along with the final price (including rebates). Installers were professional and prompt. Installation time was as promised. Invoice issued matched to the penny the estimate provided by the estimator.
Description of Work: Installation of new gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jeffrey K.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Salesperson Mike Johnson very knowledgeable and helpful with our many questions and concerns. Office people very helpful with scheduling, and coordinating rebate and discount programs. Workers arrived as scheduled, except once when truck could not be started. Two man crew very efficient, and found optimal way to arrange and install plumbing and ducting to not interfere with existing structures and ducting. Explanations of system operation and thermostat very comprehensive. Cleanup outstanding. Greenwood also offered a company discount, and later sent coupons which we used when a thermocouple gave out on our existing hot water heater later in the year. We also opted for their service plan because of the priority we receive, which came in handy when the hot water heater thermocouple gave out, and because they are also available 24/7. Greenwood is obviously a top notch company, and I would recommend them to anyone with heating or air conditioning needs.
Description of Work: Installed new Lennox heat pump, including all applicable ducting and plumbing. Also replaced existing gas furnace with a 95% efficient new gas furnace as a supplement to the heat pump, as well as upgraded the filter system and thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

WALT H.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
Elliott was friendly and professional, gave us his honest opinion on suppliers for filters and went out of his way to make sure we understood all details of thermostat operation, including making some much appreciated changes to settings.
Description of Work: Arranged for Heating and AC system checks in our new house. Elliott showed up and did a great job checking all portions of heating system, showing us some tips and tricks and giving us maintenance advice. Also sold us on annual maintenance plan. Could not check AC because ambient temp was too cool...will come back in Spring for that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$280

Dorothy C.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
The new furnace exhaust roof vent leaked water from the rain storm. A technician came out and set it correctly. The city inspector said the pump had to be 18" off the ground. A technician came out and moved it and corrected two other problems, including repiping the pump drain, you cannot tie it into the hot water relief valve drain pipe. 3 trips later everything is fine. I would not hesitate recommending this company to anyone. Their follow up calls were prompt and ensuring that everything was done to our satisfaction.
Description of Work: Remove old furnace and installation of a high efficiency gas furnace. The sales rep (Jim) was extremely professional and patient with all of our questions. He is the reason we went with Greenwood.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,933.8

Fitzhugh Y.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
When our furnace stopped working on a cold November morning, we called Greenwood among several companies. We were in a bind - no heat with young child - Greenwood came out, inspected the heater, changes the filter (which apparently was the problem), cleaned the furnace, and then charged us a very reasonable routine maintenance fee for the cleaning. The furnace was up and running again and has had no problems since. We appreciated Greenwood's promptness and honesty and plan to use them again.
Description of Work: Came out to repair furnace when it had stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paul L.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
Kevin arrived within the cable-company-esqe four hour time frame (which would be my only complaint.) The main reason was a routine inspection for an old furnace. He showed me the video and explained what he was looking for while he used a scope with a camera on the end to inspect the innards of the furnace. Knowing a new furnace is likely, we discussed different options and price points. I also asked about the possibility of hiding some duct work in the basement ceiling and he was helpful in talking me through that. Lastly, we walked through the attic to see what options for insulation are available. He stated the specific kind of (old) insulation we have might contain asbestos and gave me two verbal ballpark figures--one if it was asbestos and one if it wasn't. (They'd analyze it first if I decide to go ahead with the project.) Overall, a great experience. Kevin was very friendly and didn't pressure me into any purchases despite the fact we'll likely need a new furnace.
Description of Work: I had my furnace inspected and asked questions about duct work and insulation in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Amy C.
09/2010
1.0
heating & air conditioning/hvac
  + -1 more
I contacted this company to get my furnace cleaned, and was given a date and a time window when they would arrive. They day came and went and I heard nothing. No phone call, no visit, nothing. I can't afford to wait at home for half a day to have a company not show up.
Description of Work: None

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


SUSAN S.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
This job was smooth from the thorough estimate provided by a pleasant (not pushy) rep right through to the second come-back visit to make sure all was working properly. (The price was $1600 less than another company which is highly rated on Angie's list.) Any concerns raised by us or our tenants were addressed right away. When we wanted to wait for the gas turn-on while we had the ducts cleaned by a company we used previously, Greenwood was polite and accomodating. Also, we needed our oil tank removed and they recommended a company we were happy with. This job was done in our rental house and we wish we had used Greenwood in our own home for a previous gas furnace upgrade.
Description of Work: OLD oil furnace removed and replaced with high efficiency Coleman gas furnace. Also pipe run for adding gas cooking range and gas drier in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,179.77

Pete G.
07/2010
4.0
heating & air conditioning/hvac
  + -1 more
Our original furnace had failed and we were without heat. I obtained four quotes, Greenwood was not the least expensive however they did reduce the price to match a competitor. The sales rep was professional and prompt. I went with them based on what I percieved as overall professionalism and ratings. The installation was scheduled and initially occurred within two days of accepting the contract. The crew arrived on time and proceeded to begin the installation. I had to call their supervisor because the very first connection on the installation clearly did not fit correctly. That part was corrected. The crew had completed the rest of the installation and when they did the initial run of the furnace, more problems were discovered with multiple joints leaking heated air into our garage. Not wanting a heated garage the installer began to caulk joints, apply tape with abandon and at that point I just told them to stop, go home. I later discovered when the condensation drain was installed the installer drilled through my cable connection on the outside of my house causing me to lose cable service, nothing was mentioned and I have to believe that he knew what he did. While disappointed but at least we had heat as did my cars in the garage. I contacted the sales person who did respond quickly and within a three days the "A" team came out. I could tell that they were embarrassed by the poor quality of this installation. They essentially reinstalled the entire furnace and took care of the situation. It's too bad that I had to have this experience. I rated the quality a F because this installation should have been done right the first time.
Description of Work: Installation of a high efficiency gas furnace

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Linnea H.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
All went well. (The $5200 is before Lennox, Puget Sound Energy and IRS rebates. Net will be around $3500) The salesman (Kevin) was knowledgeable (as were the salesmen from the other companies we interviewed), the installers were professional. They put an insulative rubber cover over the outside exhaust pipe that we didn't want, so they cheerfully removed it, and later came and replaced the brackets with smaller ones.
Description of Work: Replaced our old gas furnace with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Rebecca C.
05/2010
5.0
heating & air conditioning/hvac
  + -1 more
Very professional from start to end.
Description of Work: Remove old oil furnace, install natural gas connections to three locations, install Lennox high efficiency gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Tamara W.
05/2010
5.0
electrician, heating & air conditioning/hvac
  + 0 more
They were amazing. I had a difficult installation scenario that involved adding some extra ducts. They walked through what needed to be done before they pulled out the old unit so I did not have to go without heat. They found solutions to the older problems I had. You would not have known they were there after the job was completed.
Description of Work: They installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Lori I.
05/2010
4.0
heating & air conditioning/hvac
  + -1 more
I spent around $8000. I got a good estimate from them. I got a good description of how they would install the heat up and cooling system. On the installation date, they had a large group of people come out to do the interior installation and exterior duct work and wiring work. They were able to complete it in one day. They cleaned up well. A couple of issues did occur afterwards due to installation problems. However, they corrected those quickly. I will hire them again in the future.
Description of Work: I used Greenwood Heating and Air Conditioning, last year. They installed a new heat pump and cooling system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

LARRY G.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
Of all the gas furnace brands, Lennox is the best. This is a $6,000 furnace, but with all the rebates available in 2009 (total of 4, including a fat one from Obama), the net cost was around $3,500. My 5-year-old furnace failed -- a crack in the heat exchanger -- with a repair cost of $2,000+. The old furnace -- installed by the previous owner/landlord -- was a poorly designed piece of crap. Within a few days I had conferred with the Greenwood Heating sales rep, selected the new Lennox furnace model (high efficiency so no flue required), and scheduled the installation. The installation took all of 2 hours. Greenwood Heating is the premier supplier of gas furnaces in Seattle, and thus has secured the Lennox franchise. I'm very pleased with the result.
Description of Work: Greenwood Heating replaced my old natural-gas, forced-air furnace with a new Lennox high-efficiency furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Rebecca F.
03/2010
3.0
heating & air conditioning/hvac
  + -1 more
YOU MUST GET COMPARISON ESTIMATES before contracting for a new furnace. Greenwood reduced their initial quote by almost $1000 after I obtained an estimate from another top-quality heating/A/C company. I view this as a highly questionable practice. The person they send out to diagnose the problem and estimate the repair/replacement knows it's winter and a new furnace is needed immediately; the customer is not likely to shop around. He also has the dual role of salesperson for the new furnace and may possibly be compensated partially by commission on the sale (I don't know if that's the case, but logically it may be). The work was done quickly and well, so no complaints there, but it's appalling to think that I almost paid $4000 for a $3000 install. Also, I now view the $500 coupon offered by this company to Angie's Members as a "red flag" about their pricing policies. A base level replacement furnace for a small home is about $2000. If a company is willing to knock $500 off of any furnace installation for Angie's members, you must assume that their first-quoted prices have a very substantial excess margin built in.
Description of Work: Installed a new furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$3,000

Lynette M.
02/2010
3.0
water heater repair
  + -1 more
We didn't like the first person's recommendation. He recommended gerrymandering a part. It is a propane tank and I don't like doing things like that around explosive material. We went back to the company and requested that someone else come out and look at it. It was fixed with satisfaction, but it took a return call. I don't remember how much they charged us. I was concerned that the first guy made a suggestion that just didn't seem right.
Description of Work: Greenwood Heating and Air Conditioning fixed our water heater a year ago.

Rating CategoryRating out of 5
quality
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Greenwood Heating and Home Services
There was a lot of confusion on this water tank. The model number was for a natural gas tank but it was actually propane. We kept getting the wrong parts from the supplier because of the bad model number. I am sorry for the confusion. I spoke with the technician and he was only making suggestions to get hot water until the correct part was available. It would have been perfectly safe. We would never do anything that would create a danger.

Steven L.
02/2010
3.0
water heater repair
  + -1 more
They came out and looked at my old tank. They seemed pretty knowledgeable about what they were doing, but they didn't seem as professional as the company we chose in the end.
Description of Work: Greenwood Heating and Air Conditioning gave us an estimate on installing a hot water tank.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$1,400

Response from Greenwood Heating and Home Services
I am sorry we were not able to earn your business. I hope you were able to get the hot water heater installed and it all is working good now. Michael Porter Owner

Bonny B.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our old gas furnace suddenly died. After checking out some companies on Angie's, I got prices from 3 reputable companies. It was easy to set up an appointment. The sales rep, Mike, arrived right on time, went through our old system, explained my options. He was very professional, eager and knowledgable enough to answer all my questions without being pushy in any way. I felt very confortable talking with him. The price was excellent compared to others. It was very easy to schedule the installation. The two techs who came out were excellent. They explained exactly what they were going to do and were respectful of my property, keeping my carpets, etc. clean while removing my old crummy, falling apart furnace and installing the one new. They were easy to communicate with and I felt very comfortable with having them in my home. As soon as the install was complete, Mike returned to make sure it was looking good. Greenwood has a tech come out a few days after an install to make sure everything is working well and that tech was also very good and respectful of my property. My husband and I are very happy with our great new furnace and very very happy that we found Greenwood on Angie's - we are recommending them to our friends!
Description of Work: Replaced old furnace with new energy efficient one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Lou A.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
We are super impressed with Greenwood Heating, As you wish Electric and Earth Heat and would recommend them without hesitation.
Description of Work: Looking to replace an aging inefficient gas furnace with a more eco friendly option, we contacted Greenwood heating about installing a Geothermal Heat Pump. The salesman, Kevin, was prompt, nice and very knowledgeable. He was able to explain the ins and outs of the system, how it functioned, how it is maintained the promises and the realities. After working with Kevin through several on-site discussions, we opted for a gas-hybrid geothermal system. We also had Greenwood install a Heat Recovery ventilation system, high efficiency whole house filter, installing a new return, replace our soft ducts and joist ducts with hard ducts, for a total of $47,000. From the initial install through completion took 8 weeks - with 3 different phases. Phase 1 included installing the gas furnace which we would use during power outages (using a generator, it would not drive the geothermal unit). This phase included installing the heat exchanger, filter, and HRV. They also did the majority of the duct work. I was amazed at greenwood’s creative solutions to some of the challenges they faced in our house, from routing around poorly placed joists, routing through ceiling, and connecting through the floor - a floor which spanned an addition. Phase 2 included installing the ground loop. Earth heat is a commercial company which specializes in the ground loop installation. 2 trenches are dug 6 feet deep, and two sets of coils of plastic pipe laid in those trenches, hooked up to a manifold which ultimately is hooked into a flow center inside the house. It was then filled with an anti-freeze solution. Phase 3 included the geothermal unit hookup to the flow center and the heat exchanger using a refrigerant line. A system this complicated should not be expected to run flawlessly initially, and mine was no different. How a company handles problems with the system is where companies really shine. Our system had the following problems, and solutions: The geothermal compressor had a strange sound, which was causing light dropouts and eventually faulted the system. It turns out that there was an interesting interaction between the transformers in the hybrid. Greenwood was able to work with the electrical contractor - As you wish electric to solve the problem. The geothermal unit was not shipped with a refrigerant charge, which caused some construction debris to enter the system. Greenwood was able to isolate the problem and implemented a solution quickly. The compressor was causing severe electrical dropouts, which resulted in dimmed lights. Greenwood and As you wish diagnosed the whole house current and tracked it down to a power company issue. We contacted the power company, who instrumented our house and the transformer for the community. Turns out that the transformer is undersized, but within specs so they said ‘deal’. Greenwood was able to find a solution using a soft start transformer which eliminated motor power spikes and improved the runtime electrical requirements, correcting the dimmed lights and improving our electrical efficiency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47,000

Joy B.
02/2010
5.0
heating & air conditioning/hvac
  + -1 more
They did a really good job installing. The only issue I had was how long it took to get the rebate. The paper work got lost, etc. We will get the rebate from the city and the federal rebate as well.
Description of Work: They installed a new air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tom S.
01/2010
5.0
electrician, heating & air conditioning/hvac
  + 0 more
It was great. They were prompt and quick. They called us to make sure everything was okay, which we appreciated. The price was a little high, but they did a wonderful job.
Description of Work: They installed a heat pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

DAVID S.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They do the annual maintenance of our heating and air conditioning. They replaced a fan motor during their last visit. We have been using them for many years and they have done great work for us.
Description of Work: We use Greenwood Heating and Air Conditioning for our air conditioning and furnace and their last visit was in February.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

MIMI G.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional and quick. They did their best because we had no heat. I was pretty sure that they were reasonable because we did a lot of comparison. I would rate them highly and would use them in the future, if necessary.
Description of Work: We used Greenwood Heating and Air Conditioning to put in a furnace for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Steven W.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
They are a very good company and they did a very good job. They were very expedient and clean.
Description of Work: I used Greenwood Heating and Air Conditioning to install the heating system in my addition.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Doug H.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Greenwood was my second call. The first...from the Yellow pages tried to take me to the cleaners. I recognized it and kicked them out of my house. I then joined Angie's List to get a better search for contractors. I choose Greenwood because of their rating and name recognition. Greenwood set the appointment up at the first call, arrived as promised and serviced both furnaces. The Technician was very professional, nice, informative and thorough. He completed the work on time. I did not incur any additional charges above the service fees as quoted (Unlike the first contractor). I highly recommend Greenwood.
Description of Work: Greenwood provided Furnace service to two homes, one after the other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Contact information

14027 Interurban Ave S, Tukwila, WA 98168

http://www.greenwoodheating.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Electrical,
Air Duct Cleaning,
Plumbing,
Generator,
Drain Cleaning,
Sewer Cleaning,
Ceiling Fans,
Lighting

FAQ

Greenwood Heating and Home Services is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Greenwood Heating and Home Services accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, Greenwood Heating and Home Services offers free project estimates.
Yes, Greenwood Heating and Home Services offers eco-friendly accreditations.
Yes, Greenwood Heating and Home Services offers a 5% senior discount.
Yes, Greenwood Heating and Home Services offers emergency services.
Yes, Greenwood Heating and Home Services offers warranties.
Greenwood Heating and Home Services offers the following services: New installations - heating & air conditioning systems, geothermal heat pumps, boilers, gas & electric forced air systems & boilers, indoor air quality products & services, duct vacuum & anti-microbial, water heater installation & tankless water heaters & generators.

Contact information

14027 Interurban Ave S, Tukwila, WA 98168

http://www.greenwoodheating.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed