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Emerald City Energy

Windows, Doors

About us

Honesty, real value, no pressure sales. Since 1997 we have been one of the most highly recommended window and door replacement companies for a reason. Super Service award winner every year since 2006, today we are still a small locally owned and operated company with integrity as our number one priority. The best installers, the most attentive and caring operations team combined with lifetime installation warranties are why our customers come back to us time and again.

Business highlights

27 years of trusted experience
Family Owned & Operated

Services we offer

Window replacement, patio door replacement, entry door replacement, interior doors. Bay and garden windows and all carpentry associated with window/door installs such as new interior or exterior trim, creating openings, converting windows to doors, etc.

Services we don't offer

Door Repair/Parts, Window Repair/Parts, Auto glass, , Shower Doors, Mirror Glass. Glass Replacement (seal failures, broken glass repair).

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9259 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-259 of 259 reviews

Kat T.
10/2017
5.0
replacement windows
  + -1 more
Womderful work! Strong comminciation from start to finish. The installed windows look amazing.
Description of Work: 3 Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,913

Joan A.
10/2017
5.0
replacement windows
  + -1 more
From start to finish ( the first window to the final ones), Treavor was fast, efficient and very good with communication about windows. A plus +.
Description of Work: My last five windows-plus checking all other windows to make sure-they do/don't need extra caulknig (thank you!).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,102.76

Tim T.
10/2017
5.0
replacement windows
  + -1 more
Sale person was knowledgeable and trustworthy. The project coordinator was thorough and professional. The installers were very skilled and friendly.
Description of Work: Instal (5) five windows, 3 simgle hung & 2 horizontal siders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Nicole N.
10/2017
5.0
replacement windows
  + -1 more
Install went great. Should have been informed prior to day of install that blinds and curtains needed to be removed.
Description of Work: 7 windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,275

Danielle H.
09/2017
5.0
replacement windows
  + -1 more
Excellent! Very happy with job & customer service.
Description of Work: 5 Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,912

Larry P.
09/2017
5.0
replacement windows
  + -1 more
ECE outbid the other four estimates we received, but the fact that their installation warranty matched the lifetime warranty on the windows we purchased made our decision for us. The sales rep who came out to the house was refreshingly straightforward and easy to work with. No high pressure tactics were used -- a plus rarely encountered. Installation went smoothly, and finished ahead of schedule. I'm only a month in, but am very pleased with our new windows.
Description of Work: We replaced 14 of the windows in our 1947 house with new vinyl windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Larry P.
09/2017
5.0
replacement windows
  + -1 more
After extensive shopping and research, we selected Emerald City Energy for our new windows. Their price was excellent and the warranty that they offered on installation was superior to their competition. Not only that , but the sales agent that came to the house did NOT employ a hard sell and gave me a solid competitive price right away. (Unlike several nationally known competitors) He also worked hard to get my business, working with me on beating competitors' price. Emerald City's installer (who was a subcontractor, but works exclusively I think for Emerald City) arrived on time, both for the final measurement and for the install. The two man install crew was efficient. I especially appreciated that they were willing to work with me to make sure the windows were all working and sliding properly. The install was finished on or before the time stated in the contract and the crew cleaned up properly and disposed of the 14 old windows and all of the construction debris. I would call them again.
Description of Work: We replaced 14 windows in our 1947 home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Darren S.
09/2017
5.0
replacement windows
  + -1 more
It all went quite well. They weew neat and efficient. This is our second use of this compamy. We were pleased enough to seek them out again.
Description of Work: Installed a sliding three pane window > both double paned. Installed three trmpered picture windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,130

Kate W.
09/2017
5.0
remodeling, replacement windows, doors
  + 1 more
I had a great experience from first contact to installation. Communication was timely, everything was right on schedule. There were a few items I failed to mention and the installers were able to accommodate every change with grace. I'd recommend them to anyone!
Description of Work: Emerald City installed 3 windows and 1 door for us. One window was a replacement where a door had been and they replaced siding on the outside of the house as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Thomas H.
09/2017
5.0
replacement windows
  + -1 more
Amazing. They came on time and did a fantastic job. They kept work areas nice and clean. Windows and trim came out beautiful.
Description of Work: 5 Window installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Jeff D.
08/2017
5.0
garage doors
  + -1 more
Good because I asked for them back.
Description of Work: Garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,568

Cindy S.
08/2017
5.0
doors
  + -1 more
Jerry was on time and extremely friendly. His work looks amazing & I am extremely happy w/ his job!!!
Description of Work: Front & back doors replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Breanne M.
08/2017
5.0
replacement windows
  + -1 more
Great workers, nice, fast at their job, but precise and through. Affordable pricing.
Description of Work: 10 Windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,229.2

Linda H.
08/2017
5.0
replacement windows
  + -1 more
Womderful, very professional. Explained everything & worked well together. Cleaned up very well.
Description of Work: New windows installed. They removed old storm windows and regular window total of 10.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Chris M.
08/2017
5.0
replacement windows
  + -1 more
They were fabulous! Responsive, on time, professional and personable. The installs went quickly and they cleaned up after. Office staff is cheerful and friendly. They gave us reminder calls a couple of days ahead of time. The pricing was great. I'm very happy and will use them for additional window replacements. Highly recommend this company!
Description of Work: We've used Emerald City Energy twice, once for a new patio slider door and again for the replacement of five windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly G.
08/2017
5.0
replacement windows
  + -1 more
We've hired this company twice and they've been great. Quick to respond to my initial inquiry, the lowest of the 3 bids I got, good quality installation, easy to work with them.
Description of Work: Replace 3 windows with vinyl product

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Cindy S.
07/2017
5.0
replacement windows, doors
  + 0 more
I thought everything from the intial quote process to the installs were fantastic! Terry, who installed the doors, was punctual and professional and his workmanship was superb! Rhett, who installed the windows and outside trim, was also punctual and professional and his workmanship was also superb! Erin, who works in the office, was very friendly and easy to talk to. There was a little paint glob on one of the entry doors, which was not Emerald City's doing, and they contacted the door manufacturer right away and the door will be replaced. I would definitely hire them again!
Description of Work: Two entry doors and storm doors were replaced. 9 windows replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Joshua R.
07/2017
4.0
replacement windows
  + -1 more
They put them all in backwards. We pointed it out to them and they fixed it. They were competitive with price. They were pretty responsive. Even though they put them in backwards, they did fix it.
Description of Work: We got seven new windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,500

Brooks W.
07/2017
5.0
replacement windows, doors
  + 0 more
Both installers were great. One window was wrong from the factory no fault of the installers. Both were friendly and cleaned up as they worked.
Description of Work: Install 11 windows & 2 sliding doors (replacements)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Tilly G.
07/2017
5.0
replacement windows
  + -1 more
Rhett and Brett were on time and very professional - during install I noticed an issue with the trim and they fixed it right away. They were very kind to my cousin's toddler.
Description of Work: > New windows. > Remove old aluminum. > Replace rotted window sill.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

William P.
07/2017
5.0
replacement windows
  + -1 more
Was friendly on arrival. Was upfront that they were not able to do the job once they reviewed the work needed. Provided consultation on some considerations, problem points, and potential costs. Appreciate upfront assistance without pandering or agreeing to work they are not comfortable with. Professionals.
Description of Work: Repair of sky wall framing/ flashing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth V.
07/2017
4.0
replacement windows
  + -1 more
Although they arrived 2 ½ hours late, I was notified of the delay. Work was done competently with beautiful results. Friendly & helpful installers. All work completed by the end of the work day. My questions were address and answered satisfactorily.
Description of Work: 3 Large living room & 2 smaller bedroom windows taken out & replaced. Kitchen window removed & replaced w/garden window – inside trim added to fit old window. Outside awning arms removed & replaced. Clean up done after job completed. Outside trim done to windows. Removed all old materials & windows, frames, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$2,039.45

Response from Emerald City Energy
We apologize for the late arrival. On time is a priority for us and though we called first thing to address the issue that day, we still appreciate the inconvenience of not arriving when scheduled. We are always striving to improve processes to make sure we minimize unforeseen events. Thank you for feedback about our installers, the quality of work, and the fact you are very happy with the end result.

Allen P.
07/2017
5.0
replacement windows, doors
  + 0 more
The guys were nice and professional. I'm happy with the service.
Description of Work: Installation of 5 windows and 1 sliding door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,682.83

Hanna K.
07/2017
5.0
replacement windows
  + -1 more
Rhett & Brett were awesome! Very polite, professional and clean! They took great care of our home and laid drop clothes everywhere they went. Very pleased with Emerald City!
Description of Work: Replace/install 19 Milgard windows in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,460.7

Laura B.
07/2017
5.0
replacement windows
  + -1 more
Good job - very helpful and had patience w / all my questions & concerns.
Description of Work: 5 windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Contact information

1055 Andover Park E, Tukwila, WA 98188

https://www.emeraldcityenergy.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
EMERAI*034KG
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
07/23/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors

FAQ

Emerald City Energy is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Emerald City Energy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Emerald City Energy offers free project estimates.
Yes, Emerald City Energy offers eco-friendly accreditations.
Yes, Emerald City Energy offers a 5% senior discount.
No, Emerald City Energy does not offer emergency services.
Yes, Emerald City Energy offers warranties.
Emerald City Energy offers the following services: Window replacement, patio door replacement, entry door replacement, interior doors. Bay and garden windows and all carpentry associated with window/door installs such as new interior or exterior trim, creating openings, converting windows to doors, etc.
Door Repair/Parts, Window Repair/Parts, Auto glass, , Shower Doors, Mirror Glass. Glass Replacement (seal failures, broken glass repair).

Contact information

1055 Andover Park E, Tukwila, WA 98188

https://www.emeraldcityenergy.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed