I'd give them an "A" overall and across the board. I would use them again. I called told them what the problem was, they came out and fixed it. I would recommend them to family and friends.
Description of Work: New furnace installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Michael G.
06/2015
4.0
pool cleaners
+ -1 more
unknown
Description of Work: They serviced and cleaned the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$200
Cliff B.
03/2015
4.0
pool cleaners
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Scott S.
02/2012
5.0
pool cleaners
+ -1 more
I called Dwayne on xmas eve day to say that the hot tub heater was not working. He said he would be out within an hour to take a look, and he showed up on time, diagnosed the problem, and came up with a workaround that enabled the heater to work.
Description of Work: Hot tub heater was not working, so called Dwayne to take a look.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Scott S.
12/2011
4.0
pool cleaners
+ -1 more
Originally this was supposed to take 4 days, it ended up taking 2 weeks. I'm not sure why and although every time I called he was responsive, the pool kept needing to try. It could just be that it was an unusual job.
Description of Work: We had a pool/hot tub resurfaced to change the color to black. This was a cheaper option that recoated the pool with dyed cement rather than replastering it.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$800
jerry H.
12/2010
3.0
pool cleaners
+ -1 more
They had basic operations with lot of frills. The company that they were dealing with in Vancouver that supplied the spa was their problem. There was a wait time getting parts across the border. I don't think that it was necessarily their fault. Their customer service was fine. I don't have a choice and hence would use their services in the future. They were probably the only ones that serviced as I have always ended up buying here with right things and right people to deal with. Sometimes, there is only one place that we could use.
Description of Work: I have used the services of Warner Brother Pool two years ago. They gave me a control panel for the spa.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
joseph P.
12/2010
1.0
pool cleaners
+ -1 more
They are terrible and their workmanship is terrible. As part of the selling of the house he actually charged to replace some things and he never replaced them. Finally my husband drove there and he said here was a filter that had just been sitting on his desk. The guy is a liar and a crook. Some of the things he did, such as the compressor for the heat pump, were reviewed by an HVAC inspector and the inspector said it was terrible workmanship and he actually buried some stuff under the ground to try to hide the poor workmanship. There were leaks gushing out when we turned it on. He doesn't build good pools and he is nasty. He is a fraud in my opinion. The fees were charged in an escrow account and most of it was paid by the seller. We ended up having to hire another pool company and paid over a couple of thousand dollars for the repairs. He didn't return our calls and he was a no show several times.
Description of Work: Warner Brother Pool did the work on a pool on a property we just bought and there are all kinds of leaks. He was supposed to perform some repairs on the pool as part of the sale of the house but he didn't do the repairs and he billed for them.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Virginia L K.
03/2009
5.0
pool cleaners
+ -1 more
They are very good. They come and service my pool every month. They are responsive. I trust them. They helped me learn about the chemical evaluation on the pool. They also come out when I call and help me with any problems such as leaks.
Description of Work: I have been using Warner Brother for my indoor swimming pool and hot tub for many years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Chuck S.
07/2008
5.0
pool cleaners
+ -1 more
They are a good company. They know what they are doing and they are very up front and honest with me. I never feel pressured. All in all I am very pleased.
Description of Work: They take care of any and all pool issues that we cannot take care of.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARGARET W.
03/2006
5.0
pool cleaners
+ -1 more
Easy to make an appointment, not as quickly as I had hoped but not too long of a scheduling wait. The guy you came out did a great job cleaning my large pool. It was VERY dirty. He was very nice and also tried to fix the heater but said it couldn't be fixed without buying a new one.
Description of Work: We needed the pool cleaned and we needed the heater that stopped working fixed as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$225
07/2005
5.0
pool cleaners
+ -1 more
THEY WERE ABLE TO SCHEDULE A QUICK APPT. AND THE SERVICEMAN ARRIVED ON TIME. HE WAS VERY POLITE AND DID A GREAT JOB VACUUMING AND CHLORINATING THE POOL. HE LEFT IT SPARKLING CLEAN!
Description of Work: NEEDED TO HAVE OUR POOL OPENED PRIOR TO OUR 4TH OF JULY PARTY. THE POOL NEEDED TO BE VACUUMED AND BALANCED.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service,
Heating and Air Conditioning
FAQ
WARNER BROTHER POOL is currently rated 4.2 overall out of 5.
Sunday: 10:00 AM - 5:00 AM
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
WARNER BROTHER POOL accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, WARNER BROTHER POOL does not offer free project estimates.
No, WARNER BROTHER POOL does not offer eco-friendly accreditations.
No, WARNER BROTHER POOL does not offer a senior discount.
No, WARNER BROTHER POOL does not offer emergency services.
No, WARNER BROTHER POOL does not offer warranties.
WARNER BROTHER POOL offers the following services: Swimming pool construction, residential and commercial pool and spa cleaning and maintenance, repairs, and chemicals.