USA Construction Solutions

The estimate portion of the experience went well. Bryan was professional and courteous. He took photos of the area and returned with a bid that was the 3rd lowest of the 4 bids I received. Based on our experience with Bryan in the estimate phase of this project, we chose him. Bryan and his crew showed up promptly, I paid a deposit, they got to work. Within a day they had demo'd everything and were at the halfway point so he asked for another payment. The worked another day. Then they dissapeared. He was sick, they were at another job, the excuses were endless. After about a week, his assistant came back and did some work. They left a pile of debris from the demo in the backyard for over a week in the fall rain including old tile and plaster. They also allowed all of the plaster and dust from the demo to go down the drain in the bathroom sink resulting in a huge blockage in the wall. It wasnt until early November when I sent a registered letter to the address on file with the state that Bryan reappeared. In fact he showed up at my house unannounced and barged into the house to look at the bathroom. He said that I should not expect a brand new pretty bathroom for $4000. He was intimidating and agressive. I was home with a new baby and fortunately, my neighbor was with me, otherwise, I would have been concerned. His helper arrived the next day and finished caulking the tub. Last month, I paid $2700 to re-do my bathroom.Bryan had claimed to have replaced the valves in my tub/shower plumbing. They were still the original valves. The surround had been so poorly installed it bowed from the wall with huge air pockets behind it. Overall, my experience with USA Construction was not a good one.