TerraFirma Foundation Systems

Went above and beyond to make project success and when problem came up dealt with it and did extra work to fix problem that was not originally known.

Terra Firma showed up at the stated time both days and did a great job even though the location they had to work in was not ideal for the equipment needed. Professional and hard-working crew!

nothing to add

They did all the work quickly and cleaned up well.

Very professional and polite!

Hard sells, for someone who is not knowledgeable as a client, make sure you sign the contract when you have all of your answer. The water leak was resolved with someone else since this company would not do what is for my best interest. The other company found the source of the problem, and this company didn't. They just tried to sell me a sump pump.

No comments.

The individual who visited and prepared the proposal, as well as the installation team, arrived on time, provided helpful and accurate detail on what work would be performed, how, and when, and executed their work in an organized fashion. The installation crew did a thorough cleanup and completed their work on time. Although the bid was competitive compared to others, the work was still more expensive than I felt it should be considering that work took less than a day and used few materials (aside from a sump pump which accounted for 1/3 of the cost). The only negative was that the financial office was unprepared with the necessary paperwork at the time of the work, causing some slight confusion. However, they did get this sorted out quickly and the minor issue did not at all delay or interrupt the work.

Always on time. They said they would be here at 8am and you could hear their truck outside at 7:58. Very professional - very polite.

Fast, personable, and professional service. Everyone was top notch--- office personnel, salesman who came and did the estimate, as well as the crew that did the repair work.

They came and checked out our basement and was not pushy sales men they were helping in resolving our issue! Would recommend them and use them again.