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Orkin Pest Control

Pest Control

About us

Additional phones - (866) 516-5696, (877) 250-1652. Branch number - 752 & 762. Additional DBAs - Orkin LLC, Orkin Inc.

Business highlights

123 years of trusted experience

Services we offer

Termite & pest control.

Reviews

4.427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
19%
3
11%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.4
value
3.9
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 1-25 of 27 reviews

Carlton G.
07/2021
5.0
pest control
  + -1 more
I didn't have any problem or issue with. It was very good. They came out. They were efficient and thorough.
Description of Work: They got rid of rodents. They installed insulation. They put traps.
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron S.
06/2016
5.0
pest control
  + -1 more
I have used them for about three years. I know we have had some issues. During the season you can call them and have them come out to help with immediate problems.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Aaron S.
06/2016
5.0
pest control
  + -1 more
I think we do an 8 months out of a year thing. Now they go out once a month. I think it is a lump sum arrangement. They seem good.
Description of Work: For pest control we have Orkin go to our rental house.
Rating CategoryRating out of 5
Yes, I recommend this pro

carol G.
08/2015
3.0
pest control
  + -1 more
unknown
Description of Work: The technician did not take initiative. I had mice problems and he couldn't figure out where they were gaining entry from. My niece's husband happened to be present and he is the one who pointed out a possible entry point. I was not too pleased. The technician then called their customer service for a survey right there and then. Didn't want to embarrass him so I said he did okay.
Rating CategoryRating out of 5

Matthew S.
08/2015
3.0
pest control
  + -1 more
It turned out okay, but the pest inspection varies with each attendant that comes out. The ant treatment was okay. If I'm there they do a good job but if not there then its kind of the luck of the draw.
Description of Work: They did a regular pest inspection and ant treatment.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Marjie C.
07/2015
2.0
pest control
  + -1 more
When I tried calling the number they had listed at the time, I couldn't get through. I tried several numbers for Orkin in Tacoma and never made contact so I gave up.
Description of Work: Nothing
Rating CategoryRating out of 5

Michael H.
07/2015
1.0
pest control
  + -1 more
First, the report issued on 6/16/2015 was not accurate. When I walked around and inspected, a wasp nest was plainly visible in the roof air vent above the main living room. An additional nest was in the eaves at the peak of the East side of the house had another nest. Both were very active. I responded to an ORKIN survey and a representative called me on Monday, 6/29/2015 and left a message. I called back and left a voice message describing the active wasp nests. There was no additional follow-up calls made by Orkin and no tech came out to address this issue. On 7/3/2015, I killed off the nest on the East side of my house and ordered a device to reach the one over my living room. I started with Orkin's service on May 31, 2014. The reason I hired Orkin was to treat Wasp Nests at my residence. The initial visit in 2014 seemed impressive and the technician treated the active nests. I signed up for periodic visits for wasp nests and general pest treatments around the foundation. Shortly after this initial treatment, I noticed that the nests were becoming more active, not less. I called Orkin and they repeated the treatment and finally succeeded in this task. I emphasize that the whole reason for this work order with Orkin was to treat active wasp nests at my residence. In fact, I have been treating the nests as they appear since the Orkin tech assigned does not. The one thing that Orkin does well is billing and charging my credit card. The company comes to the residence on their own schedule and never calls ahead to see if someone will be home or try to coordinate. I (the customer) have no way of confirming that any work was actually performed. Calls to the company end up in voice mail tag. I'm sorry to say that this experience has been painful and I will be ending my relationship with this company.
Description of Work: Inspection report stated that technician inspected and treated the exterior of home, walkways, etc. Report also stated that there was "no" visible pest activity found. Unclear what was really accomplished on this last visit.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$76.09

Ruth C.
08/2014
1.0
pest control
  + -1 more
t 52nd StrOn August 4 I killed a termite that was flying around my living room. I left a message with Orkin, because it was a Sunday evening. On Monday August 5 I received a call from a lady at Orkin who asked my what I needed, put me on hold and lost the call. She never called back. The next day, August 6, I called Orkin and was assured that someone would call me later in the day to schedule my termite inspection. Nobody ever called me. Evidently they don't need my business.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathleen P.
05/2013
5.0
pest control
  + -1 more
They are good folks. They service well. We have had them for six or seven years. They are responsive when we have an issue in between that we have issues with spiders. We use Orkin at another place we live at another house on the other side of the country that we had years ago. We have previous experience with them and they did an excellent job. We had termites there and they came in and controlled that. That is why I did not have any problems calling them this time. I think you get what you pay for and I think their service is excellent.
Description of Work: We use Orkin Pest Control for pest control. They come out about three times a year and control the pests that we have around here quite well.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Zada S.
05/2012
5.0
pest control
  + -1 more
I don't have any major problems, but they are keeping the carpenter ants away. They use their eyes and look around to see what the problems are. They are basically keeping the carpenter ants away. They look under the eaves to see if any nests are being built, and, if so, they will take care of it. If I have an emergency or some pests that hadn't been there when they came out, they will come back for free. I will continue to use this provider.
Description of Work: They provide quarterly pest control services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Cav C.
05/2012
4.0
pest control
  + -1 more
.I like their customer service and their scheduling is very flexible.
Description of Work: .I use Orkin for my pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine M.
05/2012
5.0
pest control
  + -1 more
Orkin did a wonderful job at using agents that weren't so toxic. The chemicals that they used didn't cause me to have any reactions.
Description of Work: I had Spiders and Ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benjamin M.
05/2012
3.0
pest control
  + -1 more
They did what they were supposed to do, but they weren't the best; I would not go back to them for pest control. There were some billing issues I had with them.
Description of Work: I have used Orkin – FIFE for pest control and exterminating; they came out and got rid of rats from my house.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,000

DAVID T.
05/2012
5.0
pest control
  + -1 more
I have had great success and they did a good job getting rid of the ants; I have not had any more around here. I think they are charging too much money so I am going to look for another vendor; but I am going to keep using them for a while since they said they will match a lower price if I get one.
Description of Work: I use Orkin to come every other month for general pest control. They did my inside once but now they only do the outside of my house. I had an ant problem that they got under control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Claire G.
04/2012
4.0
pest control
  + -1 more
If we have a problem between visits they are here usually within 24 hours. Their prices are the same as everyone else. We have been very pleased with them.
Description of Work: I use them for my pest control needs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Glenn A.
04/2012
5.0
pest control
  + -1 more
The workers at Orkin are very detailed and always on time. What I really like about them is that they will come back any time at no charge if I see something after they have completed the job. I remember one time I came home and there was a big ant problem. They came right back out and took care of it at no extra cost.
Description of Work: I have used Orkin to come out any time I have a pest or rodent problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

NANCY R.
04/2012
4.0
pest control
  + -1 more
They are okay. They did a good job. They are really the only ones I have ever used. I ended my contract ended last August. I think I spent too much. One has to sign a yearly contract and I didn't like that, even though I just needed them for one day. So it is not that they didn't do a good job, it is just that I don't like having to pay every single month. They will come and spray every three months but I don't like just paying for it if I don't need them. I want to find somebody that would just come and treat the problem that I call about and not have to do it for a whole year then I would probably go someplace else. I used them for an emergency, when I had about twenty million ants came into my room and they were my first line of defense. They are not open on weekends so that really isn't a good thing. I will only use them if I am not able to find anyone else.
Description of Work: I have a yearly contract for pest control with Orkin Pest Control.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Sandy F.
03/2012
5.0
pest control
  + -1 more
They got rid of the bugs, and the bugs have never come back. When he comes he checks for anything that encourages bugs to come into my home. He is very thorough.
Description of Work: They come every two months to do pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Pauline J.
07/2011
5.0
pest control
  + -1 more
I was very happy with there work, they all seem knowlegeable and very nice answering all my questions.
Description of Work: Called to have an estimate to check on rodents under and around my house. Gary Biando called to set up an appointment for June 14 to inspect the area. He checked around and under the house to find signs of rodents that had been there but didn't see any. Suggested that I have the vapor barrier under my house replaced since there were so many turds and signs of rodents also the protective barrier would be stronger and give better insulation. He quoted the price and asked if I wanted continued service which I agreed. He stated that because this is a HASMAT material it would have to be disposed of correctly. He called to set up an appointment as to when this could be done. It was set for mon June 20th. He called that morning to say something had come up and that they would be there the next day at the same time between. 9 and 11. They crew showed up the next day arund 10;30 and started working under the house. It was quite an efficent system that the two men did with thier insulation suits and masks that they wore to go under the house. It took them three hours to do the job and to my knowlege seem well informed. They talked with me and asked it I had any questions afterward. During the time they were working Gary Biando came by to check on them and asked if they had a traps with them so they would not have to come out again. They set four rodent traps under the house and 2 in the garage. Orkin had called while they were here to set an appointment to set the traps. i called back to say it was not necessary since the traps had already be set. Orkin said they would come out in July to check the traps and set new ones if needed and come back every other month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Sally S.
04/2011
5.0
pest control
  + -1 more
All went very well. They were a little later than the scheduled time but nothing to complain about. They worked quietly, quickly and efficiently. The estimated time was to take about 5 hours but they were done in just over 3 hours. We are very satisfied!
Description of Work: We hired Orkin to take care of a rat problem. Upon inspection it was found that the rats had eaten insulation off of the flex ducts and into the duct itself. Also they had gotten into the floor insulation and urinated. All had to be replaced. Also there was debris that had been placed under the house by the previous owner. The Orkin team came and got right to work. They removed all the debris, leveled out the ground (which had mounds here and there), removed the ducts and old insulation then sprayed an odor treatment , replaced the old ducts and insultion and placed a vapor barrier down. My husband went down to see how it turned out and is delighted with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,400

Judy M.
09/2009
5.0
pest control
  + -1 more
The work they did was very good. They were responsive and punctual. I had a problem with the call center in Atlanta. They messed up with my credit card information.
Description of Work: I hired them for pest control.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Scott M.
04/2009
5.0
pest control
  + -1 more
Orkin Pest Control is a very pleasant company to deal with. The gentlemen that comes out is very nice and pleasant to deal with. We live in an area where we tend to have rat problems and they have been able to help us with that.
Description of Work: Orkin Pest Control sprays my property once a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kirk H.
12/2008
5.0
pest control
  + -1 more
They were cheaper then others had quoted us. We went with a year treatment plan because it was cheaper. They showed up on time. They were very courteous.
Description of Work: They did a general spraying of the house and the exterior perimeter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Tracie J.
10/2008
4.0
pest control
  + -1 more
We just recently switched to Orkin after a bad experience with another pest control company. We live in an area with an infestation of ants, as well as the occasional rat and mouse. Our Orkin representative came in and was really knowledgeable. He's set us up on a good plan to get the ants under control again. He spent a lot of time with us on the first visit, and followed up again in 2 weeks to ensure all was well. While we're still seeing the ants in our house, they are fewer and dead on the ground, not alive and in our cupboards. They also include all types of pests in their ongoing maintenance fee, versus ants only-which makes it easier for us to keep our home pest free and not juggling different pest plans and fees for different pests and rodents.
Description of Work: Ant Control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

KELLY M.
10/2008
5.0
pest control
  + -1 more
Chris is very knowledgeable. He doesn't just spray, but he informs you of the personality of each type of pest so you know what to do to avoid certain types of pests. If we ever have an emergency problem, Chris always comes out and takes care of it right away at no extra charge.
Description of Work: Last time Orkin Pest did work for us was for a routine pest spray around both the interior and exterior of our home. They also did a target spray for an ant problem we have. The $80 we pay is for a monthly contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2

Contact information

5113 Pacific Hwy E Ste 12, Tacoma, WA 98424

www.orkin.com/pest-control/washington-wa

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Orkin Pest Control is currently rated 4.4 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Termite & pest control.

Contact information

5113 Pacific Hwy E Ste 12, Tacoma, WA 98424

www.orkin.com/pest-control/washington-wa