NORTHWEST HOME SERVICES

Outstanding! Contacted them by phone and described the problem. Brett called back promptly after I left the message. Due to the heavy rains at the time we called, he made the effort to come out and fix our roof later the same day. Thanks Brett!

The painter that worked on my house was named Brett and he was awesome. He made sure to point out anything we didn't notice during the estimate and was great at working with us as things changed or upgraded during the project. His attention to detail was awesome and he was very reliable. The work performed was all done to a high standard. I would recommend Brett to anyone wanting painting or light remodeling done. I told him he could always use us for a reference if needed.

I know that these are young and hard working people. It is important that future customers know that there is a lack of follow through. The day exterior walk around was completed, I called Bob Scalise to tell him (as they were driving out of the drive way) that there was a splash of paint and a crack on the den window. This was the beginning of the lack of follow through that the company had after they received the check for the balance of the exterior painting. Complete denial that they could have cracked the window. When the partner, Brett came back to finish the deck weeks later, he said that he didn't think they broke the window but would try to take it out himself. We agreed to split the difference of the price and he would send a referral over to repair the window. He never came. Brett was abandoned by his partner Bob and was left to do a less than professional completion of the deck. This crew did a good job on the house and a very poor job everywhere else.

It took 1 1/2 weeks for work to be completed. There were periods of rain that slowed the process. Mr. Scalise (owner) has a young, experienced team that works well together. It was mainly Mr. Scalise, one other man and woman. Toward the end he brought in another person to scrap the window panes. During this time Mr. Scalise experienced a non-work related injury to his hand that required he wear a cast. It didn't slow him much. He was still able to work with others to accomplish the job. There was considerable care given to the detail and thoroughness of the job. The house has a high pitch in the rear that had to be managed. One wall of my garage faced into neighbors and they worked well with her to accomplish that part of the job. Most important element of working with Mr. Scalise was his responsiveness to calls. Whenever I call he never failed to return the call, if not immediately, shortly thereafter. I'm extremely pleased with how my house looks.

Robb Potts, the owner came to the house and gave an estimate for the job. He walked the area with the homeowner and they discussed the work to be done. On the agreed day, Robb and his crew arrived and began the work. The work was completed on time and within the agreed price. At the end of each day Robb inspected the work that had been done and walked the area with the owner seeking his comments. He then gave additional instructions to his crew. When the job was completed, he made a thorough check on the quality of the work and ordered some additional finishing touches. The completed job was excellent.

BOB AND HIS CREW PRESSURE WASHED, CAULKED, PRIMED AND PAINTED THIS HOUSE CAREFULLY WITH ATTENTION TO THE DETAILS. HE SUGGESTED COLORS THAT WERE COMPATIBLE WITH EACH OTHER AND WITH THE LOCATION. IT TOOK MORE TIME THAN ANTICIPATED, BUT THE CREW NEVER SKIMPED OR TOOK SHORTCUTS.

THIS COMPANY REPLACED AN AGING CEDAR SHAKE ROOF WITH EXCELLENT WORKMANSHIP. THEY CLEANED UP BEAUTIFULLY AND MADE SURE NO MATERIAL WAS LEFT TO DAMAGE THE YARD OR CREATE A MESS.