Harts Plumbers, Electricians, & HVAC Technicians

Good communication and professional work.

I originally was just hiring them to install a new gas line for a gas range during a kitchen remodel. After talking with their sales rep, I decided to have them replace all the old iron plumbing in the kitchen and a bathroom and plumb the kitchen for the remodel. The crew showed up on time and did fantastic work. There was too much work for the crew to get done in one day so they returned the following day to complete the job. They made sure I had working plumbing in the bathroom before leaving on the first day. They were at all times, courteous, professional, knowledgeable, and friendly. The crew was careful about laying down drop-clothes during work and cleaned up after their work was complete. All the work done was fantastic and they worked with me to ensure the kitchen plumbing install was as I wanted it to be done. The crew that serviced this contract just simply went above and beyond! This company may be a little more expensive than might be quoted by others but it was worth every cent! You get what you pay for, and if you want the best, then this company is who you want to go with!

I would have given a 5 star but the cost was a little bit more than I expected.

had to come back & re do job still had clean up around sink super expensive

If there was a 5+, I'd give it. Everyone was so courteous and helpful. The tech that came out took care to explain the major work that needed to be done. He carefully took care of what he could until this major work could start. Then the workers that did the work were very helpful to make sure I knew exactly what they were going to do before they started. They went above and beyond what they could have stopped at, even fixing a small problem they caused, but of which they could have simply walked away from. I would go with Harts Services again any time I needed plumbing help.

They were on time, curious and completed the job in about 25 minutes. Everything is still working great. They very reasonable with their rates too.

Professional, helpful, gave me good maintenance advice to keep hot water in good working condition. Didn't realize we are supposed to release pressure valve on a regular basis: did you?

Steve-O was so helpful and informative. He fixed my water heater that day!

These gentlemen were friendly and professional. We thought they went above and beyond. Thank you to Dakota and Chevy for making a difficult time less stressful with your work ethics and charming dispositions!

Could have work completed as new parts were needed electrical would be needed first.

Excellent service and incredible customer service but definitely be prepared to pay for it. They are definitely not cheap but you will get great service.

I payed $4k for them to start connecting my sewer on about Aug. 22. When I called them on Sept 1 to see if they had ordered a needed part to get started, they said they had not got my check yet. The next day they said, *oh we just got it in the mail*. Really? Now it is Sept 8 and they still have not contacted me to say they are ready to start. Their sewer guy is very knowledgeable, but I think their office is confused.

Quick and easy

I canâ t say enough good things about Hartâ s. A previous plumber really messed up my job. It was way over his head. The professional Hartâ s team came in and fixed my main line leak on a very old house and straightened out my sewer line. They are my GoTo Plumbers from now on. They fix it, fix it right and stand by their work. They have the latest and greatest technology..John, Chris and Brock were wonderful. Thank you for your great work!!

On time followed all rules for mask and booties in the house and cleaned up after themselves

Wonderful made every thin work After 3 weeks with out a sink in our kitchen

They were great. Did a good job, were on time and cleaned up.

Excellent work! Thank You - Gene

Quick work very happy

Stevie was friendly, explained required work to get done well and willing to listen to customers concerns/questions.

Very profesional workers.

I called on 6/3 at around 7 am to inquire about and schedule service for my bathroom tub, it was having an issue draining. I spoke with a very nice woman and explained the issue, asked her ** are you still running the $93 clear on any drain?**and she said yes. She asked me several questions including if we had used drain-o and I said yes. Our tub was still draining, but it was slow and I felt it needed to be snaked. During the whole conversation, she never mentioned an additional fee for the drain-o, a trip fee or any other extra fees. She stated **yes, the $93 plus tax is still current**. I truly expected to pay $102.30, so I scheduled the appointment for Friday 6-5 after 3 pm. Ryan showed up and used a camera to see down the drain. He did not see anything but I still requested him to snake the line, which he did, but he said that, because we used drain-o, there would be an additional $125 charge. I said that I did not agree with this because it was not disclosed when I requested the service call and the fact is that we have 11 people living in our home showering every day, so the drain-o would be gone from Wednesday, but Ryan stated that it was policy and showed my husband a form from their office. Ryan snaked the drain and found the clog of hair and then charged us $239.80, which I paid with my visa. About an hour later, we received a follow-up call from your office and I expressed that the service was good, but I was not happy with the additional charges, considering I specifically asked about the charges several times. We are a large family on a budget and due to COVID-19, we have reduced work hours and incoming funds. The person said she completely understood and would have a manager call me back. I am just wondering when that manager will call back? It has been 5 days, I thought I should ask. I am not unhappy with the service, but the fact that the fees were not disclosed to me when I repeatedly asked about them? I really do not like the feeling of **here is the cheap price to get into your home but once we are there you get hit with the larger fee**. This really leaves a bad taste in my mouth and will make me think twice before calling you again if I require further services. I do not want to give a poor review online but if I do not get a callback and some type of resolution, then I will have no choice. I gave them 7 business days to address my concerns and they never did, so I am sharing this with you because I really believe what they did was wrong. I asked about the pricing several times and they did not disclose the correct amount.

They were excellent. Hard workers. Cleaned up great. I would tell friends about them. They all deserve a raise.. Great Job guys.

Rework was required. Customer service was slow to respond to the needed rework. Quote price seemed reasonable based on the described work. Once the work was complete, it was apparent that the completed work was less than expected from the quote and the job had been over-quoted. Questions about pricing became lost in the discussion of trying to get rework accomplished. Ultimately, I settled for with overpaying and I considered it a win that I got them to come back and correct the original work.