Guardian Security Group Inc

unknown

My safe was damaged during a recent move. The dial for entering the combination was completely broken off. I called Guardian and asked if they had someone who could open it for me--they were shorthanded that day but made an appointment for me the following morning. I could have had them come to my house, but they encouraged me to bring the safe in to them if I could because it would be much less expensive. The safe and its contents weighed 85 pounds, but I was able to find a neighbor to help get it into my car. The next day they took it out of the car and told me they'd call when it was open. About 2 hrs later, they called and said I could come get the contents. They brought the safe out to the front counter so I could make sure everything was there. They had drilled it in three different places and then taped it back shut with security tape. I inventoried the contents and confirmed it was complete. The safe was obviously destroyed, so I asked if they would just get rid of it for me. The man I had been dealing with said sure, then disappeared into the back for a few minutes and came back and told me I'd have to take it because they don't dispose of safes. That was the only surprising part of the process, but at least they carried out to my car again. I went directly to the landfill and got rid of it (for $10 more). Unfortunately, I did have to get it out of my car by myself.

We recently bought a 2005 Chevy Aveo and it only had one car key. We tried to have our car key copied at Lowes but they weren't able to do it because they didn't have the right machine. We went to Guardian Security Group and they hand cut each key for our car. They were friendly, fast, and best of all, skilled - the keys work perfectly.

The dealer had quoted me about $300 to do the same job but I had to have it towed to them. The guy from Guardian was very professional. When he was here I told him that I only had one key for my 2010 Mazda RX8. They have them at their store. This Locksmith ACTUALLY has a physical location. So I went there for an extra key for my Mazda. The dealer had quoted me over $300 for the key. Guadian made it for $205.00. All togehter they saved me about $200.00

We called Mr. Buckner to come out and give us an estimate for a new electric driveway gate. He did arrive a little late on the appointed day. He promised to get back to us with a quote in about a week. I called him 2 weeks later and he informed me he was still waiting for a 3rd party quote for a lazer design and he would follow up and call me back. It now has been over 6 weeks and he has not followed through by giving us a quote. It was a waste of our time of more than an hour explaining what we wanted. I am not interested in his service if he cannot provide good customer service on a timely manner. A project like this runs in the range of $10,000 to $13,000 dollars.