Reviews
2.01 Reviews
Showing 1-1 of 1 reviews
Angela D.
05/2014
doors
 + -1 moreWould not do business with again. Seemed knowledgable, but extremely poor workmanship. We removed casements for staining and installer Bill (BC Windows LLC) was IRATE & accused us of costing him an extra 45 minutes of work. Left glass in yard, gobs of caulking visible, & wrong size flashing (that looks like crap). Charged $150 to set up scaffolding (on top of original quote) and then used OUR scaffolding that we had against another wall for painting. Removed window nailing fins before arriving on site (because they wanted to get in and out), so we couldn't even ask that they be installed with them on - no concern for craftsmanship. Bob just shrugged off concerns, saying "he's been doing this for almost 20 years". Do NOT recommend.
Description of Work: 10 Large Custom WINDOWS
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$8,000
Contact information
4824 S WASHINGTON ST, Tacoma, WA 98409
Licensing
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Service Categories
Doors
FAQ
FACTORY DIRECT WINDOWS is currently rated 2 overall out of 5.
No, FACTORY DIRECT WINDOWS does not offer free project estimates.
No, FACTORY DIRECT WINDOWS does not offer eco-friendly accreditations.
No, FACTORY DIRECT WINDOWS does not offer a senior discount.
No, FACTORY DIRECT WINDOWS does not offer emergency services.
No, FACTORY DIRECT WINDOWS does not offer warranties.
Contact information
4824 S WASHINGTON ST, Tacoma, WA 98409