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Crawl Pros

Insulation, Energy Efficiency Auditing, Pest Control,

About us

Crawl Pros is a whole home insulation contractor that specializes in residential retrofit and offers the most environmentally friendly materials for all applications and budgets.

Business highlights

16 years of trusted experience

Services we offer

Crawl Pros offers crawl space and attic insulation, clean out, and installation in existing homes (no new construction). We are also experts in duct sealing, insulation, water remediation, encapsulated crawl spaces, rodent exclusion, and real estate transactions.

Services we don't offer

Please message us or give us a call to ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8284 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-284 of 284 reviews

Mark E.
03/2013
5.0
energy audit
  + -1 more
The work turned out good.
Description of Work: I purchased a Big Deal for a whole home energy audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

DON O.
03/2013
5.0
insulation
  + -1 more
unknown
Description of Work: The representative was prompt, polite and professional. As soon as he arrived he apologized but said because of the state of the house due to remodeling accurate testing would be impossible, and apparently would create a mess because of the fan disturbing the dust & debris. He said he would talk to his boss about it and someone would contact me but I never heard back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crawl Pros
Customer was suppose to call us back and let us know when their remodel was completed so we could accomplish the energy audit evaluation for them. Customer never called back with update and called Angie's list for a full refund.

Robert K.
01/2013
4.0
insulation
  + -1 more
see above
Description of Work: SBI did an inspection and bid on the work but we chose not to go forward with insulatin at this time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

sam K.
08/2012
5.0
energy audit
  + -1 more
They did a good job.
Description of Work: I purchased a big deal for a $99 for a Whole Home Energy Audit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Leslie S.
07/2012
5.0
insulation
  + -1 more
great.
Description of Work: Paid for an inspection of roof insulation, ended up adding tons of insulation to entire small roof (920 sq ft) but also fixed sloppy work done prior and added foam/wall board stuff...much warmer and cooler, respectively. Very pleased. Fast, prompt, professional, very clean, didn't break anything, wore clean booties, a dream job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Patricia D.
07/2011
1.0
insulation
  + -1 more
unknown
Description of Work: He came out to check the insulation in my house. He was high pressured. He told me I had a rodent infestation and needed all kinds of work done, as well as insulation work. I ended up checking with two other companies who disagreed and said the only thing I needed was some more insulation to be in line with code. I didn’t end up using him and I wouldn’t recommend him.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Crawl Pros
I was disappointed to hear about your perception of our company. I was also confused by your comments. You purchased an inspection for your attic and crawlspace which we performed. We provided you with a detailed report which included 33 photos. The report had findings and recommendations for repairs. We also provided an estimate of what the repairs would cost if you chose our company to do the work. The findings and photos clearly showed that you had rodent damage and large amounts of rat excrement in the attic above your master bedroom. We never indicated whether the rodents were active or inactive. If you go to www.cdc.gov/rodents you will see that the center for disease control highly recommends that you remove all insulation soiled by rodents. Rodents carry 35 different diseases and new rodents are attracted to the urine left behind by old rodents. If you have not had this done I sincerely hope you will for the safety of your health. I was concerned about your comments about me being high pressure. All of our correspondence was via email. Please see below all communications between you and I. If this correspondence felt high pressure for you I do apologize. We pride ourselves on giving customers thorough reports and resources to help them with there decision on insulating or repairing insulation damage to there homes. Inspection Date – June 2, 2011 Attic Findings: There are three attics in the home. The attics are insulated with blown in fiberglass insulation. Two of the addicts are in relatively good shape. There is some roofing debris in the insulation from when the roof was replaced. Found an old wasps nest in the first addict. Insulation death is 6 to 7 inches approximately R 15 to R 20. Attic should be at our 49. There is severe rodent damage in the attic above the master bedroom. I found several signs of rodent activity, which appears to be both current and past. Found several rat tunnels (see photo). Found areas where I could see the areas where rats were getting in. Attic Recommendation: Vacuum out and dispose of all old insulation in attic above master bedroom. Fog attic with a deodorizer to kill urine smell to keep from attracting future rats. Screen access points where rats are getting in. Blow in a rodent resistant insulation like 100% Boron Cellulose. Seal all penetration points. In the other two addicts and flow in new cellulose insulation to R-49. Crawlspace Findings: Crawlspace is insulated with a R-19 fiberglass batt and should have been insulated with an R-30 batt. Joist bay should be completely filled to eliminate possible condensation and mold. However I do not recommend doing this because the cost would not outweigh the savings. I did find a few areas with missing insulation, needs to be replaced. Insulation is also held in place with metal tension rods. This is a poor practice and often these fall down in insulation faults with it. Ductwork appears to be leaking. I would recommend sealing your ducts. Vapor barrier is present but ripped in several areas. Water pipes are not wrapped with insulation, and could potentially freeze in winter. Crawlspace Recommendation: Cross-string insulation with nylon string toehold in place. Fix vapor barrier where needed. Wrap water pipes with insulation. Sustainable Building Insulation, Inc. Estimate Project Total Subtotal Sales Tax (9.5%) Description Qty Rate Total Attic Recommendation: Vacuum out and dispose of all old insulation in attic above master bedroom. Fog attic with a deodorizer to kill urine smell to keep from attracting future rats. Screen access points where rats are getting in. Blow in a rodent resistant insulation like 100% Boron Cellulose. Seal all penetration points. In the other two addicts and flow in new cellulose insulation to R-49. Crawlspace Recommendation: Cross-String insulation with nylon string toehold in place. Fix vapor barrier where needed. Wrap water pipes with insulation. 0.00 Total 2,234.00 2,234.00T 10% Angie's List Discount -223.40 -223.40T $2,201.61 Hi Richard, I actually got two more bids some am comparing the proposals and will then make a decision. I will let you know as soon as I make a decision. From: Richard Herrom [mailto:buildingtoday@me.com] Sent: Saturday, June 18, 2011 8:56 AM To: Subject: Re: Angie's List Report Hi, Just checking in to see if you have made a decision to whether or not you would like to move forward with the work? Richard Herron Sustainable Building & Insulation 10721 'A' Street South, Unit D Tacoma, WA 98444 253.988.5268 On Jun 7, 2011, at 8:11 PM, member wrote: Richard, I had no idea it was this bad. Can you explain what IMG_1535.jpg and IMG_1523.jpg are? One looks like a vent is completely detached. Does your estimate include removing all the debris (not the sawdust) from when the roof was replaced in all attics? You had also mentioned working with Puget Sound Energy to see if they would pay something towards resealing the duct work, is that correct? Thank you for the thoroughness of your inspection and the follow-up report. I look forward to hearing from you. Sincerely, member From: Richard Herrom [mailto:buildingtoday@me.com] Sent: Friday, June 03, 2011 11:44 AM To: Subject: Angie's List Report member, I have attached the findings and recommendations report, photos, and an estimate. Please feel free to contact us if you have any questions. Thank You, Heather Weilert Office Administrator Sustainable Building & Insulation 10721 S. 'A' Street Unit D Tacoma, WA 98444 (253) 507-7682 Office (253) 507-7689 Fax

Diana M.
03/2011
1.0
insulation
  + -1 more
See above
Description of Work: We contracted with this company to do an attic and crawl space inspection from a special offer on Angie's List. The person came, spent some time looking around and showed some pictures of his findings. The next day we got an offer to do extensive work with a price of $10,909.49. We were shocked! We moved into this fairly new house just a year and a half ago. The inspection at that time was completely clear for both areas. We have since brought in another company chosen from Angie's List who spent alot of time outside, under the house and in the attic. He noted some of the same things but also offered his assessment that there were minimal problems with a proposal of ~$3000. This person said much of the 1st proposal were simply not necessary. Don't know if we were being taken on a ride because of our age of if these tactics are used for all but we were taken for the $75 and lucky to be smart enough to walk away. BTW, the second company did have a higher rate for the inspection but it included placing any necessary traps or fixing minor problems. THAT was worth the money! PS SBI, after one week not one trap was tripped...so much for being rat infested. Seems you're the only one to think that. I wouldn't trust this company near my attic or my wallet.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$75

Response from Crawl Pros
I was disappointed to hear about your perception of our company. I was also confused by your comments. You purchased an inspection for your attic and crawlspace which we performed. We provided you with a detailed report which included 31 photos. The report had findings and recommendations for repairs. We also provided an estimate of what the repairs would cost if you chose our company to do the work. The findings and photos clearly showed that you had rodent damage in your attic and crawlspace. The rodents had chewed off the insulation around your water pipes which caused your pipes to leak water. There were large pools of water in your crawlspace. Our estimate included completely removing insulation and cleaning out both your attic and crawlspace. It also included re-insulating, sealing all penetration points where rodents were getting in, removing all water, installing new vapor barrier, building a new hatch door and cover for the well, and also fogging with a deodorizer and mold inhibitor. The cost was not $10,909.49 it was $9,963.00 before tax + the 10% angies list discount of $996.30 which brought the total to $9,818.54. The total cost per square foot was $1.80. The most alarming thing to me is that we never communicated. Your husband was present at the time of the inspection and said that I needed to pass the report onto you which is what I did. Whoever you hired to do the work I sincerely hope they removed all the insulation and re-installed new insulation. If you go to www.cdc.gov/rodents you will see that the center for disease control highly recommends that you remove all insulation soiled by rodents. Rodents carry 35 different diseases and new rodents are attracted to the urine left behind by old rodents. If you have not had this done I sincerely hope you will for the safety of your health.

Contact information

109 S. 25th Street, Tacoma, WA 98402

http://www.crawlpros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Insulation,
Energy Efficiency Auditing,
Pest Control,
Basement Waterproofing,
Water & Smoke Damage

FAQ

Crawl Pros is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Crawl Pros accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Crawl Pros offers free project estimates.
Yes, Crawl Pros offers eco-friendly accreditations.
Yes, Crawl Pros offers a 5% senior discount.
No, Crawl Pros does not offer emergency services.
Yes, Crawl Pros offers warranties.
Crawl Pros offers the following services: Crawl Pros offers crawl space and attic insulation, clean out, and installation in existing homes (no new construction). We are also experts in duct sealing, insulation, water remediation, encapsulated crawl spaces, rodent exclusion, and real estate transactions.
Please message us or give us a call to ask for details.

Contact information

109 S. 25th Street, Tacoma, WA 98402

http://www.crawlpros.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM