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Aparicio cleaning services

House Cleaning

About us

We are a small family own business. Is a mother, daughter and (sons) crew. We will cleaning your home as if it was are own. Your have not time to cleaning give us a call. You schedule your time and date we will work with your schedule. Monday- Sunday with appointment. No sub-contract

Business highlights

9 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning. Bathroom, kitchen, bedroom, living area. One time cleaning, weekly, bi-weekly, monthly, and tri-weekly. Oven, refrigerator and windows cleaning

Services we don't offer

Captain cleaning

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.041 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
27%
3
5%
2
5%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.2
responsiveness
4.2
punctuality
4.2
Showing 1-25 of 41 reviews

Sarah S.
03/2018
1.0
house cleaning
  + -1 more
I have purchased a deal on the website, and when I contact them, she always promise a date but she is always putting me off, & doesn't inform me, and I have to call her up for an update. I still want the service to be done though, no later than the end of May, as she told me that she is not be available until middle of April. This is not a good business practice, and if she is having some health issues, she should tell me and not wait for me to call her & be given another schedule.
Description of Work: 6 Hours of Housecleaning Service, Includes Refrigerator Cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$159

Response from Aparicio cleaning services
Ok first of all when you purchased the deal we schedule it. 4 time you canceled all 4 cleaning. Every time we talk it get more and more complicated. It been a year. We did schedule you for the middle of April. Second of all I’m not going to tell everyone my personal life. Thank you for your review.

Lee W.
10/2017
3.0
house cleaning
  + -1 more
Work required touch up cleaning after they finished
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Aparicio cleaning services
Sorry you like the cleaning. Purchased a 4 mans hour cleaning is surface cleaning move out is not included it. We did make exceptional to you it was a late minute call. bathroom kitchen are the main cleaning an a big size house. We try our better. Bathroom tup, sink, toilet and floor. Kitchen countertops, sinks floor we did extra like the cabinets inside and out. Dusting for a move out cleaning in 4 hours is not included. For more is extra but we can not going more than 4 hours if the client did not want to pay extra an a move out cleaning. A move out cleaning is more work more time. To do a good job it take 8-15 mans hour cleaning. It all depend on the size of the house.

james L.
07/2017
3.0
house cleaning
  + -1 more
She informed me that they did not do glass, fridges, or ovens. Towards the end, she mentioned she knew it would not take 2 hrs and 45 min.
Description of Work: Mostly vaccuuming, wiping, and dusting. There were three of them. She also did the rear deck glass windows and doors because I asked them to.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$199

Response from Aparicio cleaning services
Windows are 2.50 each plane refrigerator is $25, oven is $25. Windows are 3 minutes more for each. Refrigerator is 1 hour more. Oven is 30-45 more to the time. Not every client need the same cleaning. When we going to the house I ask what is more important to you that need to be done. And we star by that. I know how mach time we need and if we're are done early I do something for free. We did try to make him happy but when someone think is 8 hour for each cleanser is head too. And do not let us do the work. Is impossible . We are a cleaning company we cleaning we don't pack or move furniture around. When we have to pickup thing so we and walk or cleaning is more time. It take way from cleaning. For example: closes newspaper and bags of trash that has been sat this for week or day . Sorry that you are not happy with the cleaning service. If this change I try to alway let the client know as soon as possible.

N O.
06/2017
4.0
house cleaning
  + -1 more
They offered so many hours with so many staff and changed it at the last minute to different hours if service with more people, which I found confusing. My kitchen floor still had some of the same things stuck on it as when they arrived. Bathrooms were clean.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Aparicio cleaning services
I'm sorry. Yes right we did have 3 in a crew the hours never change. 4 hour cleaning is 2 man hour with 3 is 1.20. 6 mans hour cleaning is 3 hour cleaning with 2. With 3 is 2.00. 8 mans hours cleaning is4 hour with 2. 2.45 with 3 people. The only time the hour changes is with people want. The refrigerator oven or windows cleaning and they did not want to pay extra. And move out move in cleaning or not included in our deal. I can said what happened in this house because I did not what client is this with no name. Hours don't change on less client ask.

SueAnn G.
06/2017
5.0
house cleaning
  + -1 more
Despite some confusion over the date that service was to be performed, I was very pleased with the results. The house sparkled!
Description of Work: I needed the kitchen, living room, two bathrooms cleaned and hallways vacuumed. In addition, I asked for a sliding door leading to a deck to be cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Eddie R.
05/2017
5.0
house cleaning
  + -1 more
They were a great team, very professional and went above and beyond
Description of Work: Cleaning after remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sel K.
05/2017
1.0
house cleaning
  + -1 more
Clean my medium size home. They could not find the address and I spend almost forty minutes on the phone trying to get them to take the right exit. This is a populat new sub division right by hundreds of businesses. I had asked them to call me week ahead to make sure that they know how to get there. They broke the appointment twice and tried to show up on the day of the service without calling or making sure that they knew how to get there
Description of Work: Clean my medium size home. They could not find the address and I spend almost forty minutes on the phone trying to get them to take the right exit. This is a populat new sub division right by hundreds of businesses. I had asked them to call me week ahead to make sure that they know how to get there. They broke the appointment twice and tried to show up on the day of the service without calling or making sure that they knew how to get there
Rating CategoryRating out of 5

Response from Aparicio cleaning services
I'm sorry . We try to get the right address from you. You refused to to send to me. Second of all we did spent some time on the phone try to get to your home but you still refuse to giver us the right address. Third we only went to your home ones not twice. For l the cleaning we do have the right to refuse service any one. On the phone I ask you to reschedule or call Angie's list for a refund. I try to service you and many way. In 3 day you call number of time and I answer all you call and email. Is was not weeks that you made the appointment, it was day. One thing about me is that if anyone star yell or call us names we will refuse to do service. We are there to do a job. Not to be miss treat it by anyone. For this customer we did try for day for try to get the right address. The end of the late call ask to reschedule because we have been driving around for 3 hour. I'm sorry one about it is that we do not have time to play games. One thing for shard we only went to your home ones. After that we did not going back. We did not call or show up with a call.

SueAnn G.
05/2017
5.0
house cleaning
  + -1 more
Very well except for a glitch with scheduling. (SO glad I emailed to confirm! )
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Robin W.
04/2017
1.0
house cleaning
  + -1 more
As a "gold" member of Angie's List. I hire services frequently. DO NOT HIRE THIS COMPANY. After reviewing their work, I could not tell that many surfaces were even dusted: cobwebs still in the windows, bathroom floor wasn't even vacuumed (still loose dirt/debris laying on the floor); dust on the doors and windows. When I called to ask them why the bathroom floor wasn't cleaned, or even dusted, they tried to tell me that it was because it was an old mosaic floor. This is just one week after I had the new tile installed! When I confronted them with the reality that it was a new floor, & asked them to come back to finish the job, they got an big attitude about it. Their attitude was contentious, but said they would meet me. I went back to the house that weekend, they were late, and so cleaned the floor myself. I called them and told them not to bother coming, as I finished it myself. At which, they said, "oh, we were going to offer you a discount", and then immediately hung up on me. RUDE. I had to apologize to the tenants for all the remaining dust throughout the house that was never wiped down. DO NOT HIRE this company. If the services you require entail cleaning, I really didn't seem them up for the job.
Description of Work: housecleaning.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Aparicio cleaning services
When run a deal all my deal said not included move out move in cleaning. When arrives to the house it was a move in cleaning. The client I want this and that to be cleaning. The garage inside cabinets, I take pictures before and after. I send them to her after the job was done. "Thank you thank you." Then I get a call we try to going back to the house a recleaning wish did not going a recleaning. We were that the house want she cancel on us. We try to made her happy but not work. When the deals we not do move in move out cleaning no matter what the side of the house. We have been lie too. About the cleaning of this house. We do not do move in or move out with the deals. Is more work more time.

gayle I.
04/2017
4.0
house cleaning
  + -1 more
When I talked to them about coming back, I thought it was a little over priced for what they did.
Description of Work: I purchased a Big Deal for four hours of housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$140

Response from Aparicio cleaning services
I'm sorry you need that why. Thank you for your review.

Tara H.
03/2017
5.0
house cleaning
  + -1 more
Good job - cleaned the house very nicely.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Christi M.
03/2017
1.0
house cleaning
  + -1 more
They didn't show up for the appointment. I had arranged to have someone at my home to let them in. A total waste of time. Very unprofessional not to call and cancel if something has come up making it impossible for them to keep this appointment. I'm very unhappy.
Description of Work: House cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Julie K.
02/2017
4.0
house cleaning
  + -1 more
That went well / fine. It was easy to schedule. It was okay. They were able to finish the job. They could've been a little bit faster and a little more attentive to detail.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Alexus P.
02/2017
5.0
house cleaning
  + -1 more
It went well, both women were friendly and I was very pleased with their work.
Description of Work: Cleaned the downstairs of a two story home. Kitchen, bathroom, living room and dining area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Anita C.
01/2017
4.0
house cleaning
  + -1 more
Two people two hours. It went fine. She kept explaining that they might not get to other things. Windows didn't get done. But it still went well. For me it was acceptable. But was not an A service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from Aparicio cleaning services
Thank you for the review but with the 4 hours deal windows are not included. Windows are extra thank you for your review.

Margaret C.
01/2017
5.0
house cleaning
  + -1 more
It went very well. The lady called the day before to re-confirm. They came on time and they finished on time. Besides the kitchen and bathrooms, I told her if she still have some time before the four hours is up, maybe she can vacuum the stairs for me. They had actually finished the job right within the four hour's mark. They could have just either refused to do it or asked for extra money. But the owner was very cheerfully vacuumed the stairs for us without charging extra. I have encouraged my daughter-in-law to get her house done!
Description of Work: General house cleaning for the kitchen and bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ken P.
01/2017
5.0
house cleaning
  + -1 more
They did an excellent job. The house was very thoroughly cleaned. Will use this company again.
Description of Work: Housecleaning special for $99.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Doug Y.
01/2017
2.0
house cleaning
  + -1 more
They were not very detailed. We were very specific that we needed a deep clean of the master bathroom shower, but they didn't even clean all the soap scum or scrub the chrome hardware. If I hadn't mentioned that I worked cleaning houses, I think they would have done less than they did as they were hesitant to clean windows because of "time". They could have done a much better job and not worth the money spent. We had to hire another cleaner to come and only charged a fraction of the price.
Description of Work: deep clean bathrooms and clean a few larger windows/sliders.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$99

Response from Aparicio cleaning services
I'm sorry that the service was not what you expected but we did all windows and cabinets inside and out and refrigerator cleaning. Wish is not on the 4 hours cleaning. Thank you for your review

Allen G.
01/2017
5.0
house cleaning
  + -1 more
Aparicio Cleaning Services came to my home and did an excellent job. I plan on using them in the future.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alexandra D.
12/2016
2.0
house cleaning
  + -1 more
The cleaning itself was mostly good except for the mantle (they wiped it but didn't move the stuff on top). They told me at 7:59am that they'd be late for the set 8am arrival time. Three people showed up just after 9:45am. Of the two women, one started working immediately and did well. The second women worked as if she were in slow motion. The man stood around for the majority of the time doing nothing. They worked for just over an hour despite me paying for 4 hours worth of cleaning. They also said Angies List get 95% of the profit, limits the amount of cleaning services that are offered, and to just book through them next time. They advised me not to leave a bad review.
Description of Work: I needed my floors, appliances, kitchen, and bathroom cleaned.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
1.0

$99

Response from Aparicio cleaning services
Thank for your review. And yes if you book though us you get a little more time. No like not advised not to leave a bad review seeing you said you happy with the cleaning i ask for a review. And yes we were late. I did email to let you know and you were out of a cleaning area. No they don't keep 95%. Thank for the review.

Christen B.
12/2016
1.0
house cleaning
  + -1 more
I bought an Angies List Deal for cleaning because we are having a holiday party and I wanted cleaning help due to the busy season. They scheduled services promptly, confirmed the day before, the night before and at 7:45a.m. the morning of, so I was feeling really pleased. Then two hours before they were supposed to show up (they were supposed to be here at noon) they call to cancel because "it snowed" and "its a safety issue". A very small amount of snow was reported in her area (none in mine or on the freeways) and there were no abnormal road hazard warnings issued, so this doesn't ring true. She got an attitude when I called her on it. Basically, it seems like she decided she didn't want to drive to my area today, leaving me with no cleaning service the day before my Christmas party (too late to schedule someone else) and not one iota of remorse for blowing off the job. We looked at her reviews this morning and it turns out that she has done this to others so buyer beware. We contacted Angies List and were refunded promptly.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$225

Response from Aparicio cleaning services
Sorry about that yes we have cancelled service for safe reasons. I'm sorry but you don't confirm the cleaning and till the next day at 3:00am. But issaque is out off service area. I'm yes I did a attitude just like you did too. Sorry you feel that your party was more important than people life. All my customers know that if it snow we will reschedule. No I have done that before. One have the wrong address we drive around for 3 hours looking for that address. Second call me f word. Thank you for your review. All and by the way something you don't know why I don't drive in the snow is because late time I did I drive off a hill in was here for hours no way out and no help. When I call to let you know that it was snow. The first time thing you said I'm have a party and I wanna a refund. Sorry that you feel that way.

Dorothy P.
11/2016
5.0
house cleaning
  + -1 more
Very good job, on time and friendly
Description of Work: Cleaned my house for 4 hours - based on deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Denise R.
11/2016
5.0
house cleaning
  + -1 more
The women did a great job and worked very hard. I was pleased with their attention to detail. I am hiring them again for pre-holiday cleaning services.
Description of Work: We just needed a general cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Constance L.
11/2016
5.0
house cleaning
  + -1 more
They were great and showed up on time
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Dorothy P.
11/2016
5.0
house cleaning
  + -1 more
They did a very good job - came on time, polite - everyone thing you could want
Description of Work: Cleaned house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99
    • 1(current)
    • 2

Contact information

unknown, Tacoma, WA 98404

www.apariciocleaningservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 12:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
603591298
Trade License Locale
Tacoma
Trade License Authority
1
Trade License Expiration
04/11/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Aparicio cleaning services is currently rated 4 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 12:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 12:00 PM

Saturday: Closed

Aparicio cleaning services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Aparicio cleaning services offers free project estimates.
Yes, Aparicio cleaning services offers eco-friendly accreditations.
Yes, Aparicio cleaning services offers a 10% senior discount.
Yes, Aparicio cleaning services offers emergency services.
No, Aparicio cleaning services does not offer warranties.
Aparicio cleaning services offers the following services: House cleaning. Bathroom, kitchen, bedroom, living area. One time cleaning, weekly, bi-weekly, monthly, and tri-weekly. Oven, refrigerator and windows cleaning
Captain cleaning

Contact information

unknown, Tacoma, WA 98404

www.apariciocleaningservice.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 12:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 12:00 PM
Saturday:
Closed