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Achten's Quality Roofing

Roofing

About us

Achten’s Quality Roofing is a family-owned, licensed, bonded and insured roofing contractor that services all of Western Washington, including Seattle, Tacoma, Bremerton and surrounding Puget Sound areas. Achten’s Quality Roofing is the #1 GAF Master Elite® Certified contractor in Washington. We want you to trust in our services and know that you are getting the best roofing contractor in the area. We’re dedicated to finding solutions that fit your budget and lifestyle. We have unbeatable warranties backed by GAF, the industry’s largest manufacturer. You’re protected – no matter what!

Business highlights

18 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Achten's Quality Roofing services all of your residential/commercial roofing needs. We handle emergency repairs, cleans, gutters, skylights, complete re-roofing on TPO, Torch Down, composition, and metal roofs.

Services we don't offer

Roof inspections or roof certifications.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$250.00

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.590 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
8%
3
2%
2
3%
1
12%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 76-90 of 90 reviews

Brad M.
06/2017
5.0
roofing
  + -1 more
Went very well,excellent job
Description of Work: Needed a new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie S.
02/2017
5.0
roofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian N.
05/2016
1.0
roofing
  + -1 more
unknown
Description of Work: Never provided an estimate.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Achten's Quality Roofing
Hi [Member Name Removed], We apologize for the delay in responding to your feedback, our company recently had a few staffing changes and things are just now getting back in order. Regarding your quote, the estimator who was in charge of putting together a quote for you is no longer employed and was negligent in providing proper documentation for us to work through. Of course, that is no excuse and we're deeply apologetic for the situation. Customer satisfaction is our number one priority and we would love the opportunity to change your mind about us. Would it be acceptable if I have one of my senior estimators reach out to you? As part of the customer retention team, I want to make sure that you are satisfied and happy with the service you received from Achten's Quality Roofing. Thank you, Achten's Quality Roofing Team

Mary B.
02/2016
5.0
roofing
  + -1 more
unknown
Description of Work: Excellent work cleaning our roof. It looked like new.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dean O.
01/2016
1.0
roofing
  + -1 more
disapointing
Description of Work: I used web site contact form about 3 weeks ago, no response at all. Then I called 1-800-roof-top and left a detailed message, no response at all. Are they still in business???

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Achten's Quality Roofing
Hi [Member Name Removed], As part of the customer retention team, I'm reaching out to apologize for the inconvenience this has caused and for the delay in responding to your feedback. We recently made some staffing changes and things are just getting back in order. This is why I'm going through the feedback from the last few months. After looking into this, I do see a record of your inquiry and that an estimator was assigned to contact you. Unfortunately, that estimator left not long afterwards and was negligent in leaving proper documentation for us to follow up on. Of course, this is not an excuse and we're deeply apologetic that this situation happened. I want to do everything possible to make it right, but I understand that it's been a while and you might have had this taken care of already. Please let me know if it will be acceptable for me to have my operations manager contact you to see if there's anything we can do for you. Thank you, Achten's Customer Retention Team

Robert L M.
08/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Date of service was approx 2012 and the cost was around $6,500.
Rating CategoryRating out of 5
Yes, I recommend this pro

Feranando R.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: They stripped the roof clean and prepared it for the new roofing materials. At that time,I asked them replace a roof window with a new one that I had purchased from Home Depot and move 2 vent pipes which they did without any hesitation. |We opted for the GAF "Golden Pledge" package which includes a 50 year warranty on the entire roof system. |During a heavy rainfall a few months later,a leak was discovered around the chimney in our living room. A call to Achtens resulted in a quick response.The Lead Installer of my roofing system came by and checked on the leak and determined the water was penetrating the chimney cap and not the flashing around the chimney. The chimney cap mortar had cracks and was crumbling in some spots. The Lead Installer covered the crown with a tarp as a temporary fix until better weather would accommodate a permanent fix. | |The people at Achtens from the Project Manager/Estimator,office personnel and Lead Installer were wonderful to work with. |I would highly recommend Achtens Quality Roofing to all who need roofing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Janet M.
06/2014
5.0
roofing
  + -1 more
unknown
Description of Work: They removed all the shingles and paper, then laid down plywood over existing shiplap. In addition to standard paper, they put down waterproofing material around the chimney area and other areas prone to possible leakage, then finished with 3 tab shingles. They also set in new flashing around the chimney. The project took two days. They were efficient, worked steadily, and cleaned the area each day. We were pleased with the work and appreciated working with Darin, who provided our estimate and supervised the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Paul C.
07/2011
4.0
roofing
  + -1 more
I disliked that they kept calling trying to get the work.
Description of Work: I got a quote from Achten's Quality Roofing & Construction for a new roof with a complete tear off and replacement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

john G.
07/2011
5.0
roofing
  + -1 more
went exactly as specified. started on time finished on time. Cost what was estimated
Description of Work: estimated cost of roof. Provided samples. advised on options in terms of cost and quality. removed old roofing , installed new with applicable accessories. Had special offer which included a free natural roof light. estimator was very thorough and explained all options in detail.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$13,000

Michael S.
06/2011
5.0
roofing
  + -1 more
I called for an estimate to repair my roof because of an issue with the prior roof vent. They promptly came out and started the job and only asked me for the final payment after I was fully satisfied. They even coordinated the inspection with Land I. I would recommend them strongly.
Description of Work: Replaced damaged roof decking. Replaced ridge vent system. Installed new roof Installed new covers over existing PVC plumbing vents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Joy G.
05/2011
5.0
roofing
  + -1 more
It was great.
Description of Work: Achten's did a very complete bid with plenty of information and detail. They were very good at explaining what contingencies might exist such as rot or repair and the cost if that did occur. We got a new steel roof on a very large garage and there was repair needed. They really took it in stride and stayed on budget. Jaime and his workers were timely and professional. The cleanup was excellent. We are saving to have our house and office project done next. Very pleased and would recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

chris H.
01/2008
3.0
roofing
  + -1 more
Came out immediately following initial call. However, after we found they didn't fix the roof leak it was difficult to get them to return. We had to call multiple times and tried twice to get it fixed. Some days they promised to come out then never did with no apologies. They left a piece out of the gutter installation and have still not returned to fix it.
Description of Work: Called about a leaky roof, installed some flashing and shingles as well as a gutter section.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$640

JACKYE D.
09/2007
5.0
roofing
  + -1 more
I was satisfied with them. I thought they did a very good job. They were reasonably priced compared to others. They were well within the pricing range other companies had and very quick to respond. I thought everything went fine and I am happy with the end result.
Description of Work: They did the complete roof replacement for me. It was a shingles roof replacement which was roughly 1700 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Contact information

410 112th St S, Tacoma, WA 98444

https://www.achtensroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
ACHTEQR923CM
Trade License Locale
WA
Trade License Authority
Washington State Department of Labor & Industries
Trade License Expiration
02/16/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing

FAQ

Achten's Quality Roofing is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Achten's Quality Roofing accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Achten's Quality Roofing offers free project estimates.
Yes, Achten's Quality Roofing offers eco-friendly accreditations.
No, Achten's Quality Roofing does not offer a senior discount.
Yes, Achten's Quality Roofing offers emergency services.
Yes, Achten's Quality Roofing offers warranties.
Achten's Quality Roofing offers the following services: Achten's Quality Roofing services all of your residential/commercial roofing needs. We handle emergency repairs, cleans, gutters, skylights, complete re-roofing on TPO, Torch Down, composition, and metal roofs.
Roof inspections or roof certifications.

Contact information

410 112th St S, Tacoma, WA 98444

https://www.achtensroofing.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed