Dick's Heating & Air Conditioning, Inc.

water heater installer, heating & cooling contractor

About us

100% customer satisfaction is our goal. We truly strive to ensure that every customer is happy. We want every customer to use us for life, and give us a few referrals along the way.

Business highlights

51 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.6
Showing 251-275 of 331 reviews

Scott J.
06/2010
4.0
Responded well to any and all issues as they arose.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

PJ S.
05/2010
5.0
This company is really top notch. Joe came out and gave us an estimate - very knowledgable, polite and professional. He answered all questions and gave us a written estimate. Andrew.arrived next day in clean truck. He was professional, maticulous, nice to be around, thorough - cleaned all our ducts and dryer vent very well. He showed us how much dirt, lint, dust we had in the filter when he finished. Andrew made sure everything was done just right before he left. He took pride in his work. Price is right, work is guaranteed. HIGHLY RECOMMEND THIS CO! They are trustworthy and honest! Their furnace maintenance is 1/2 what we pay!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex L.
04/2010
1.0
The furnace is still not fully functional. Same issues as before. $458 for a small plastic part and they still had to come out three times after the part was replaced. I need to go out to the furnace and adjust the pressure switch in order to get heat. The furnace is only three years old. Will need to call again because that's not right. For that amount of money and I need to go adjust the furnace to get heat is wrong. Service guy was a nice guy.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
3.0


Carolyn J.
02/2010
5.0
Price was lower than the other pro who called me. They were willing to come on a Saturday, with short notice. Tech explained a lot about the gas furnace he was examining - first gas furnace for me. Tech answered all of my questions. Am considering their annual contract (to save money) for maintaining the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

RONron L.
02/2010
5.0
REP WAS PROMPT AND COURTEOUS. HELPED TO FIND OUT THAT I ONLY NEEDED NEW BULBS IN A LIGHT SENSITIVE AREA. DID NOT CHARGE.
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry H.
01/2010
5.0
Excellent! Very thorough, prompt and knowledgable. Cost very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ivy m.
01/2010
5.0
very professional experience throughout; from phone service, to sales representative visit to installers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
12/2009
5.0
Because I have had such good luck with Servicemagic, I thought I would go with their choices again. Dicks Heating and Air customer service was very nice to deal with right from the beginning. They were able to schedule accordingly for my busy schedule (not theirs). This is a real plus in my book. The names of the two individuals that came out from the company were Greg, and Vince. Both did an excellent job, and are well trained; very professional, and experienced as well. I would like to further single out Greg as a very adept and well seasoned technician. Dick's Heating and AC was absolutely the right choice. Thank you Servicemagic!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Edward H.
11/2009
5.0
Very professional and fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1516 45 Street East Suite 200, Sumner, WA 98390

dicksheating.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 1:00 PM

Licensing

Licensed*

Trade License Number
DICKSI*214DH
Trade License Locale
WA
Trade License Expiration
07/05/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 1:00 PM

Dick's Heating & Air Conditioning, Inc. accepts the following forms of payment: CreditCard
Yes, Dick's Heating & Air Conditioning, Inc. offers free project estimates.
No, Dick's Heating & Air Conditioning, Inc. does not offer eco-friendly accreditations.
No, Dick's Heating & Air Conditioning, Inc. does not offer a senior discount.
Yes, Dick's Heating & Air Conditioning, Inc. offers emergency services.
Yes, Dick's Heating & Air Conditioning, Inc. offers warranties.

Contact information

1516 45 Street East Suite 200, Sumner, WA 98390

dicksheating.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 1:00 PM