Dick's Heating & Air Conditioning, Inc.

water heater installer, heating & cooling contractor

About us

100% customer satisfaction is our goal. We truly strive to ensure that every customer is happy. We want every customer to use us for life, and give us a few referrals along the way.

Business highlights

51 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5331 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
19%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.3
responsiveness
4.6
Showing 151-175 of 331 reviews

Todd L.
04/2012
N/A
Very helpful and knowledgable. They came back a couple of times to help fix the furance. Very quick to come out. Only issue was I was a little taken back at the price for the first visit, when it took about 20 minutes to adjust the gas valve. But they did come back two other times and the labor was free.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Jason B.
03/2012
N/A
Dick's H&E Did a great Job cleaning our duct's. I am in a new construction house that has never been serviced before and even though I expected a lot to come out of the duct's I was amazed by the volume of stuff they pulled out. Dick's was a little pricier than the by mail coupon guys, but I knew what I was getting and how much I was going to pay up front. They did not surprise me with last minute add-on charges. I was so impressed with them that I put my self on contract with them for regular maintenance on my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Douglas B.
03/2012
N/A
Absolutely awesome compared to other contractors I have hired. They will be doing my work from here on out. I am a project manager/engineer. The job was fast, within budget and the staff was professional and courteous.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

George P.
03/2012
N/A
Vince was the customer service representative and he did a great job. He was neat, clean, and spent a great deal of time making sure we understood our options and made every effort to think out our situation.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Margaret L.
03/2012
N/A
They were the first to contact me regarding my service request. They diagnosted the problem and fixed it within a reasonable time frame. The service agents were polite and courteous and I am very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

gerg j.
03/2012
N/A
Thanks Dave. They need to give you a raise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alan W.
03/2012
N/A
The replacement of the electric furnace sequencer (turns on the fan and then each heating element in sequence) was done the same day I called. Quick and prompt service on the rental home. I was amazed when I found out that the sequencer that I was charged $470 for was just $31 through amazon. I understand a markup, but $439? This was on top of the service charge and tax, which brought the total up to $596. a markup to $200 seems more reasonable...

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

yvonne a.
02/2012
N/A
They gave me an estimate without being too pushy.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
4.0

Yes, I recommend this pro

Jesse T.
02/2012
N/A
He showed up on time and got everything taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alvin B.
02/2012
N/A
I was charged 600 dollars to fix the furnace, he replaced a circuit board and one week later have the same problem, not happy!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


mike L.
02/2012
N/A
Diagnosis and repair was done in a very timely and professional manner. Also did a good job on clean-up afterwards.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jamie H.
01/2012
N/A
They responded very quickly, very please with the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Joy B.
01/2012
N/A
The electricians were able to complete the job within the original bid. Great job. I like to use a company that has been in business for a few years. Thanks/

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wallace S.
01/2012
N/A
They were very straight forward and did a great job.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

peter w.
01/2012
N/A
This mobile user did not provide any additional comments.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Carrie R.
01/2012
N/A
The electrician who came to our house quickly resolved the problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly A.
12/2011
N/A
Very friendly and efficient. My heater isn't like most heating units in homes. The technician had not seen anything like it before but was excited for a new challenge and dove right in after a little assessment. He managed to fix the noise problem and gave me some good advice on how to maintain it. I would definitely reccommend Dicks.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Catherine L.
12/2011
N/A
He was very infomative, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

christa c.
11/2011
N/A
tech was very courteous and found the problem right away. he explained everything

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

CHRISTINA L.
11/2011
N/A
Dick's heating was very fast to respond with the request and came out did the repair the next day. I am very happy with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Con W.
11/2011
N/A
Although they did not hasve the part on hand they went the extra mile to get it in a couple days. With the cold weather at hand it was pretty cold in the house (we lived in front og the gas fireplace or in bed for three nights), It could have been a lot longer with having to order the part, I presume from the OEM. Thankfully, it is nice and warm at home again, and we have signed up for regular annual maintenance, and duct cleaning to complete the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

1516 45 Street East Suite 200, Sumner, WA 98390

dicksheating.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 1:00 PM

Licensing

Licensed*

Trade License Number
DICKSI*214DH
Trade License Locale
WA
Trade License Expiration
07/05/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

water heater installer,
heating & cooling contractor

FAQ

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: 9:00 AM - 1:00 PM

Dick's Heating & Air Conditioning, Inc. accepts the following forms of payment: CreditCard
Yes, Dick's Heating & Air Conditioning, Inc. offers free project estimates.
No, Dick's Heating & Air Conditioning, Inc. does not offer eco-friendly accreditations.
No, Dick's Heating & Air Conditioning, Inc. does not offer a senior discount.
Yes, Dick's Heating & Air Conditioning, Inc. offers emergency services.
Yes, Dick's Heating & Air Conditioning, Inc. offers warranties.

Contact information

1516 45 Street East Suite 200, Sumner, WA 98390

dicksheating.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM
Sunday:
9:00 AM - 1:00 PM