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CRYSTAL CARPET CARE

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Crystal Carpet Care is a premier carpet, upholstery, and tile & grout cleaning company, as well as carpet repair and flood extraction. We proudly serve the entire Puget Sound area and have built our reputation on performing quality work at an affordable price. We are proud that all of our employees have spent many years servicing both commercial and residential customers, while building a reputation of being an industry leader. Since opening our doors in 1991, Crystal Carpet Care has been satisfying customers with a certainty that no one else can clean carpet and upholstery quite as thoroughly as we do. Customer satisfaction is paramount, and we are reputed as having excellent customer service. As always, our policy is customer satisfaction guaranteed. Crystal Carpet Care has been the Angie's List Super Service Award Winner in 2020, 2019, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2008, and 2007!

Business highlights

33 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Truck-Mounted Carpet & Upholstery Cleaning, Hardwood & Laminate Floor Cleaning, Tile & Grout Cleaning and Sealing, Stain Removal, Carpet Repair & Restretching, Water Damage Assessment & Water Removal, Drying & Dehumidification, Pet Odor Treatment, 3M Scotchgard Protectant.

Services we don't offer

Hardwood Floor Refinishing, Hardwood Floor Installation, Air Duct Cleaning, Drapery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0355 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 351-355 of 355 reviews

Sondra N.
11/2012
5.0
carpet cleaners
  + -1 more
See above.
Description of Work: Cleaned carpet and runners. Came when expected, charged what was estimated, very clean and efficient. Have used this company three times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MADAY S.
10/2010
5.0
carpet cleaners
  + -1 more
Excellent better than expected.
Description of Work: I had never used this company before. I always have used DA Burns, but I call them and they couldn't fit me in soon enough. I decided to search the list since I don't only advertise my business Angela' Cleaning and Concierge service, Am also a member of Angie's List which by the way I love this site. When I called Crystal Carpet a nice lady answered the phone I describe to her what I need it done and she quoted me a price. I needed done a mother and law unit downstairs that had a fairly amount of spots including urine from a small puppy, candle wax and more. They set up an appointment with in two day, and the gentleman that came was even earlier by a few minutes. He ask me to show him my concerns so I did and he went to work. He also told me the extra charge on the deodorizer that he was going to use. About an hour and a half after he called to settle the bill. For my surprise not only had he cleaned the carpet but got rid of the candle spots that no carpet cleaning company was able to do before since it had been a while since it happen. My carpet looked brand new again I was amaze. A few days later I received a call for the lady that took care of my phone call, wanting to know if everything had gone well and if I had any complain. That is what I call costumer service. they were great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Dennis R.
09/2010
5.0
carpet cleaners
  + -1 more
everything went according to plan
Description of Work: Carpet steam cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Judy M.
04/2009
5.0
carpet cleaners
  + -1 more
It went fine
Description of Work: The company cleaned a living room, dining room, great room, and 2 bedrooms and Scotch Gaurded the carpets afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

DENIS L.
01/2007
5.0
carpet cleaners
  + -1 more
Excellent work and service.
Description of Work: Cleaned 3 rooms of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

13701 24th St E, Sumner, WA 98390

http://www.crystalcarpetcare.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
CRYSTCC856P1
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
10/21/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

CRYSTAL CARPET CARE is currently rated 5 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

CRYSTAL CARPET CARE accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CRYSTAL CARPET CARE offers free project estimates.
Yes, CRYSTAL CARPET CARE offers eco-friendly accreditations.
No, CRYSTAL CARPET CARE does not offer a senior discount.
Yes, CRYSTAL CARPET CARE offers emergency services.
Yes, CRYSTAL CARPET CARE offers warranties.
CRYSTAL CARPET CARE offers the following services: Residential & Commercial Truck-Mounted Carpet & Upholstery Cleaning, Hardwood & Laminate Floor Cleaning, Tile & Grout Cleaning and Sealing, Stain Removal, Carpet Repair & Restretching, Water Damage Assessment & Water Removal, Drying & Dehumidification, Pet Odor Treatment, 3M Scotchgard Protectant.
Hardwood Floor Refinishing, Hardwood Floor Installation, Air Duct Cleaning, Drapery Cleaning

Contact information

13701 24th St E, Sumner, WA 98390

http://www.crystalcarpetcare.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM