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Avatar Painting Inc

Exterior Painting, Interior Painting, Pressure Washing,

About us

Avatar Painting, Inc. is a company specializing in interior and exterior commercial and residential painting with an emphasis on quality products and excellence in applied painting science.

Business highlights

17 years of trusted experience

Services we offer

Residential, commercial new construction, remodeling, interior, exterior painting, staining, varnishing, plaster, drywall repair, sanding, prep work, faux finishes, coatings, water, smoke damage repair, cabinet, door painting, deck staining, sealing, apartment complexes, health care facilities & restaurants painting.

Services we don't offer

Construction, concrete work, advanced carpentry, roofing, gutter installation.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Financing Available
PayPal

Reviews

4.542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
12%
3
14%
2
5%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 42 reviews

Michelle E.
10/2014
3.0
house painters
  + -1 more
They got here late and they left the launch and the cabin down. They were difficult to work with and I did not get the full use of it. I did not pay extra. They did not give me the refund. I did not get the full big deal. They were not at a professional level that I am used to with other providers.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$449

Response from Avatar Painting Inc
My crew report on this job didn't indicate any initial dissatisfaction with the work, and I did not receive any phone calls or emails to my knowledge voicing any complaints. I would be interested to hear what was difficult about the experience for general interest in customer satisfaction. We are not going to run these BigDeal coupons again, because of the wide difference between the nature of the work, which is unseen beforehand- this creates some expectations for customers sometimes that are unfair for not only the customer, but also the contractor, for a variety of reasons. We have discontinue completely these coupons and will not offer them again. However, we want to make sure that the coupons we sold get wrapped up to the purchasers satisfaction to honor our obligations. One main thing we noticed was a long time between the purchase of the coupons and the work being required. We appreciate Michelle choosing us, and hope to clarify what went wrong more explicitly. I am not sure what "left the launch and cabin down" means. Best wishes, and good luck in all your endeavors!

Kelly W.
10/2014
5.0
house painters
  + -1 more
Jason is friendly, professional, punctual, and just a really nice guy. We have a 1923 home and planned on doing all the prep work ourselves. Jason went out of his way to help us pick which priming products to use and even let us borrow some of his own tools to do the work. His crew did a phenomenal job painting our house. They were meticulous and cleaned everything up at the end of the job. It was obvious they took pride in their work, and even worked through the weekend to finish. We couldn't be happier and highly recommend them!
Description of Work: Painted the exterior house and garage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Avatar Painting Inc
We enjoyed working for [member name removed] and [member name removed] family. We used the best products and tried our utmost to pay attention to detail. Thank you very much for choosing us to complete your painting project! Best wishes and luck in all your endeavors!

Heather S.
04/2014
5.0
house painters, interior painters
  + 0 more
They arrived on time and was able to finish the entire project which was a lot of painting. They did a great job.
Description of Work: Painted 4 rooms and a hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$503

Response from Avatar Painting Inc
Thank you very much for choosing us for your painting project! We enjoyed working for you, and wish you the best in all your future endeavors!

David T.
02/2014
3.0
house painters
  + -1 more
They didn't do any sanding and painted over some bubbling paint.
Description of Work: Exterior painting

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$449

Response from Avatar Painting Inc
We appreciate the feedback from [removed member name]. I have noticed over the course of the past year that with these coupons, there is a greater degree of dissatisfaction when the age of the home indicates that there is likely lead paint present. With a house built 100 years ago, there is basically a guarantee that lead paint is present. So, when a customer asks for painting, there are certain things that the Environmental Protection Agency sets forth as guidelines for the behavior of contractors. Since we are a certified EPA renovation firm, we abide by these guidelines. For example, it is illegal to power wash a house built before 1978 unless extensive lead testing and documentation occurs. This process also has to occur before sanding and chipping occurs, and there is a cost involved with it. Sometimes it's cheaper, like 100 dollars, but it can go up to 500 or more. Also, in order to sand, the vacuum has to be connected to a special vacuum with a 108 dollar filter that has to be thrown out when the job is done. Also, the crew has to wear forced air respiration, and thick 6mil plastic has to be laid out in wide sheets beneath the sanding. Warning signs have to be posted on the perimeter, and a special form has to be filled out 7 days in advance by the homeowner. Also, the visible paint chips on the entire perimeter of the house become our responsibility, etc, etc, etc. That is why when someone buys a coupon, we don't chip and sand a 100 year old house unless specifically asked to, and then there is definitely a substantial added cost. In this case, 449 dollars bought a band-aid, and the crew did as they were directed within the bounds of EPA regulations and I don't remember even being asked to estimate the work at a more invasive and extensive level. Also, sometime the old paint will bubble out after a coating is applied, and could have not been visibly present before. All in all, we did what we could at the price with the time we had. We are thankful to [removed member name] for the work, and wish him all health and happiness in the future.

Ursula M.
01/2014
5.0
house painters
  + -1 more
We were not able to get our schedules lined up for the exterior painting so we agreed that we would do interior painting instead. Jason came by and took a look at what we needed to have painted (2 bedrooms and 1 bathroom). He estimated that he could do most of the work covered by the coupon and maybe one extra day. Jason himself did all the prep work and painting and he did an excellent job. We are very pleased with the result. In addition he completed all the work in two days and didn't charge any extra. Despite that he took a lot of time finishing everything perfectly and cleaned and vacuumed leaving everything spotless. If we need any other painting done we will call Jason. He gave us a ballpark for painting the entire exterior of the house and if we decide to do that we will definitely hire him.
Description of Work: Painted 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$445

Response from Avatar Painting Inc
I really enjoyed [member name removed] and [member name removed], and working for them. They were both very polite and nice, and at the end of the job we even got to know each other a bit over a 20-minute conversation, and I enjoyed it. I wish them both the best in health and happiness, and would work for them again anytime!

Elizabeth V L.
01/2014
2.0
house painters
  + -1 more
I called Avatar to get a bid on painting the exterior of our home. It is a 110+ year old house with peeling paint. They had great ratings on Angie's List so I figured they'd be a good place to start. Avatar was able to come out the very next day, which was great! But, that's about where the positives ended. The owner (I forget his name), shows up acting VERY put out to be doing an estimate. I barely got a "hello, how are you" out of him when he arrived. I invite him in the back yard to get a better look at the house. He literally takes no measurements, doesn't hand me a business card, and just takes a couple cell phone photos of one side of the house. He was physically looking at the home for less than 10 minutes (this is from the moment he pulled up to the moment he left). After asking him about what he thought, his response was "Well, this is a huge job. Just don't be surprised when the estimate is high." I explained to him that I was well prepared for a high estimate, but that I wanted to do the job right. He then proceeds to ask me to TEXT HIM my email address so that he could send me the estimate. I thought it was strange that he didn't have any sort of paper/pen with him to write it down, but I texted him my email address anyway. He told me that he'd have an estimate to me the week or so after Thanksgiving (this was the week before Thanksgiving so I told him not a problem). Here we are January 6th and I haven't heard a word from him. Not even to say "we're not going to bid." I will never call Avatar for a bid again and I would absolutely NOT recommend them.
Description of Work: Came out to the house to give an estimate on painting the exterior

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Avatar Painting Inc
We appreciate [member name removed] interest in having her home painted by Avatar. I would say in response that I already had her information in my customer information folder, but not the email address. I understand the frustration at not having received a bid yet, but it is the middle of winter and the holidays were coming right up at the time of the bid. Most people don't even begin the painting process until at least March if not April of 2014 at the soonest, especially since the house has lead paint on it, and is in fairly poor shape on the exterior. So there was no urgency communicated on the bidding process. The actual way that I bid the house is my responsibility. I do not need a team of engineers and consultants to tell me what I need to know to understand what is necessary to complete a job. I can look and use experience and knowledge to determine what I will need. We live in an age where technology allows us a phone call at will. I think that asking for her to call me and communicate that she wanted a bid very far from when the job actually would start is not too much to ask. We wish [member name removed] the very best in health and success in the future.

KATHRYN E.
12/2013
3.0
house painters
  + -1 more
We would not rehire Avatar. We have purchased other Angie's List and Groupon offers occasionally in the past and had a pretty good experience. It can be a good way to get some work done and know who should be re-hired for other projects.
Description of Work: Scott made it clear pretty after they arrived that they would probably only have time to do the fence and not the other three panels. At the end of the day, Scott said they'd like to come back and spray on the latex. There was no discussion about them coming back "to finish the job" with regard to the priming. They arrived at 9:00am, I went out at 10:15 to see how they were progressing and they were taking a break, no painting had started. They informed me then that they would have to brush the primer on and wouldn't spray. They started in the shade in the morning and were unfortunately in the sun, on a fairly warm day, for the afternoon. They were cleaning up at 5:00pm when I walked outside to see if they had finished the fence. I didn't "walk the job" with them. I saw areas that they had missed but figured there was no point in even discussing it since time was up. There were sail boats out on the water that day and none of them had their sails up due to lack of wind.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$450

Response from Avatar Painting Inc
Scott and his son, Andrew quit shortly after I heard the complaint from this customer and one other Angie's List customer about their performance on the job. While I am certain they put in 8 hours on the job, they were not performing at the standards that I set forth while unsupervised and they are no longer a problem. I reviewed the pictures that were sent to me and I would have done things differently onsite. I wish this customer the best in health and happiness in the future.

Shilpa S.
11/2013
5.0
interior painters
  + -1 more
Jason Mosbey and Team did a great job in painting the interiors of our house, we bought a Angies list deal and are very happy with the outcome. Jason Mosbey was very dedicated and through in his job. He was very sincere and because we needed more than the 1 day of man hours, he came in the weekend to complete the project as we had a tight deadline. We had some old paint in the garage and they managed to reuse all of it and saved us some money. We also bought Sherwin Williams paint through him and we got a very good discount on it. We really appreciate all the great work he and his crew have done, Thank you!
Description of Work: Paint inside the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Avatar Painting Inc
We enjoyed working for [member name removed]! Thank you eversomuch for your hospitality during our work, and for coordinating so well with us! We wish you all happiness and health, and the best of wishes for your future endeavors of all types!

Jim S.
11/2013
5.0
house painters
  + -1 more
Jason was a pleasure to work with. He has an in-depth knowledge of chemicals that are applicable to providing the highest quality paint job for your home. This was invaluable to me. I wanted a quality paint that would last for many years to come. Unlike other companies that I spoke with that quoted inferior preparation, caulk and paints ( half the cost per gallon of the Sherwin-Williams Duration exterior satin paint that Jason quoted) in order to keep their overall Quote low , Jason put together a very competitive quote using only the best products available on the market. As an example, He recommended a product called Peel-Bond which protects your wood siding and provides the paint a superior bonding surface when applied. Being the 'trust but verify' personality that I am, I researched the best paints and primer coatings at professional painters forums. Sure enough, every exterior product that Jason recommended was the highest rated at the sites. In fact, some painters wont paint a home unless the Peel-Bond is applied. Not one of the other companies I spoke with even mentioned Peel-Bond as an option! Even with only the highest rated products used, including Peel-Bond applied, Jason's quote was lower than most pf the competition. So, if your looking for the highest quality exterior paint job for your home at an excellent price, you need to give Jason a call. I highly recommend Jason and his Company.
Description of Work: Painted the exterior of my home shed and deck.J

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Avatar Painting Inc
[member name removed] is, first of all, an amazing person and possesses that mysterious je ne sais quois that makes it fun just to be around him and his family. That being said, the most important thing that we could provide [member name removed] and his family was a quality paint job. We took a lot of pride in making sure the house was properly washed, chipped, sanded, primed with an alkyd, primed and bankrolled with a self-leveling peel bond, and painted and bankrolled with Sherwin-Williams Duration Satin, which is an amazing latex-elastomeric hybrid that carries Sherwin-Williams Limited Lifetime Warranty. We also sealed the corners of his leaking gutter pans with a spray-on rubber product, and were able to replace some boards and patch others with a two-part epoxy that sanded smooth. His work shed also got some quality attention, and the overall quality of the job is very high. We are very thankful for [member name removed] allowing us the privilege as workmen to be trusted with his home! Thank you [member name removed] et al for your trust, and your company during the work! We wish you the best in all your future endeavors, and all happiness and health as well!

Kyle H.
10/2013
5.0
house painters
  + -1 more
Jason and his crew sprayed the exterior of a single family home I'm building. The only issue we had was the timing of the project, as my house was ready to paint right before the unseasonably wet September began, and Jason was unable to squeeze my job in prior. This was beyond his control, and he did keep me updated on my status of his "wait list". When we finally hit a good break of weather, they jumped right on the job, and they performed their painting skills with professionalism. I am satisfied with the services provided by Avatar and would recommend them to others.
Description of Work: Provided exterior paint for a single family home (new construction)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Avatar Painting Inc
We enjoyed working for a new contractor, and we did indeed have to reschedule due to the intense September rain our region got this year, but we showed up and adapted by bringing 3 people and masking and spraying off the exterior in adequate time to allow for afternoon drying to occur. Overall, we delivered an efficient and fast product with few/no defects and even put in masking materials for free and an extra manhour or two. Thank you, [member name removed], for the work, and we wish you all happiness, success, and health in the future!

Carol T.
10/2013
5.0
house painters
  + -1 more
Jason emailed me and called to schedule a time to look at the proposed job. He came to my home to preview the work site and the extent of the job. (I had painted all the areas of my home I could reach on an 8 foot ladder. Their job was to paint the higher parts of the house and garage.) By email Jason later scheduled a date and time to do the work. I was not going to be home when they began work, so I set out the paint to be used. When I arrived home, the work was nearly complete. They had tarped my landscaping to prevent splatters on it. They did a careful, clean job of the siding and soffits in one color and the trim in my contrasting chosen color. They cleaned up after the painting was complete. They were punctual, polite, and professional.
Description of Work: As directed by me, Jason and his co-worker scraped, caulked, and painted the siding, soffits, and trim on the ends of my house and detached garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Avatar Painting Inc
[member name removed] was a really cool person, and she got a chance to tell us about how long she had lived at her home. It was nice to hear a bit about the history of the area, and to know that she had lived there since I was only 4 years old!! We worked hard to get the paint on while the temperatures were good, and didn't take lunch so that we could get the right dry time in the afternoon, which is important in the fall. We were very happy we were able to get to her job, since, as we all have experienced here, Washington had the RAINIEST September in history, and so many foggy wet days in October!! Thank you, [member name removed], for the work, and we wish you fine health and the best of luck in your future endeavors!

David L.
10/2013
1.0
house painters
  + -1 more
Avatar Painting has not performed the service purchased. After purchase Jason made several contacts. When an appointment was set he cancelled early in the day and has not made contact since. I have not made an attempt to contact him I will update this review if contact is re-established and the services purchased are provided.
Description of Work: Avatar Painting canceled the appointment early the day of the appointment. There has been no further attempt to provide the service purchased\.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$449

Response from Avatar Painting Inc
Sorry we had to cancel the day-of, but we have had some weather delays. We still have time to finish the project, but it won't be for a few weeks. Sorry about the delay.

John M.
09/2013
5.0
house painters
  + -1 more
Did a very good job of painting. It looks great.
Description of Work: Painted exterior of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Avatar Painting Inc
We enjoyed working for [member name removed]. We have had a busy summer and fall, and we appreciate a customer like [member name removed] who understands that we want to do our best on his home and on any customers home when we perform the work we are doing. Avatar Painting, Inc. knows what to do, and we do it well. Thank you [member name removed] for the work, and we wish you all health and happiness in the future!

Beate O.
09/2013
3.0
interior painters
  + -1 more
We took advantage of the "2 painters for 8 hrs at half price" offer. We got what we paid for, no more. I would not hire them for full price. The scope of the work was: Paint a 2-story stairway (2 tall walls only), remove the wallpaper from 1 regular wall (same stairway), and get that wall ready for us to paint ourselves. They showed up a little late. The 2 painters were very likable on a personal basis. On a professional level, average minus. One painter tackled the 2 tall walls and it went pretty well, even though it took her 8 hours to do so. If I had a tall ladder (I don't, that why we hired "professionals"), I could have done it myself in less time. The other painter took all day to remove wallpaper from one wall. The deal was that this wall would be prepped for us to repaint it ourselves. Since it took all day to remove the wallpaper, they did not have time to prep it (texture it). When we questioned Jason (Avatar Painting owner) about that, he told us that he did not even have the equipment to texture the wall and that he would have to find somebody to do it for us (at extra cost). Question: why did he tell us that he would get the wall ready for us to paint when he didn't have the equipment to texture ???? He should have told us that before even starting the job, because that meant he wasn't able to complete it anyway and we wouldn't even have commissioned him to remove the wallpaper in the first place. We ended up having to hire someone else to texture. We wrote an email to Jason, outlining what was't done at all or not very well, and he started arguing with us back and forth per email, until we finally gave up. We feel that a true professional shouldn't argue about his below-average work, but should do everything in his power to satisfy the customer.
Description of Work: Painted 2-story stairway wall, removed wallpaper from one wall

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$449

Response from Avatar Painting Inc
The essential elements of this interaction are thus: the coupon is for a set amount of work, not a scope. It is for a timeframe, not a specific square footage or number of boards etc. We put in the hours and I even spent time there working alongside two additional painters so there was actually more work hourwise done than the coupon. We painted the high walls in the entryway and my crew removed wallpaper in addition in the lower hall. For which I had to make a seperate trip to Lowe's to pick up a perforation tool and the appropriate solvent for sponging on to the wallpaper, for which my recollection is I did not charge the customer. My analysis of the texture situation is thus: we budgeted a day for the project for two people. We were booked solid and didn't have time to do texture, and I was able to give her a referral for a company that COULD do the texture. So any success experienced with that endeavor I contributed to. Essentially, I believe that she received more than her moneys worth. In addition, she asked me for a bid on her home's exterior during this whole process. I just believe that not being able to texture for this customer in addition to doing the entryway stairwall and hallway AND removing all that wallpaper was incompatible with their schedule. But the value for the coupon was there, and we delivered, once again, over what we said we would in the end. We wish this customer the best in health, happiness, and future endeavors.

Benjamin P.
09/2013
3.0
house painters, interior painters
  + 0 more
I was unable to use the big deal due to the company no being responsive with my scheduling requests.
Description of Work: I purchased a big deal for $503 for 2 Painters for a Day.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Response from Avatar Painting Inc
Sorry we missed you [member name removed]. It has been a very busy summer. Best of luck in all your pursuits!

harriett J.
09/2013
5.0
house painters
  + -1 more
They did an excellent job and explained to me about a better paint to use next time.
Description of Work: Painted my balcony and the south side of my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from Avatar Painting Inc
We enjoyed working for [member name removed]. I especially liked her, and she was nice to converse with and a good communicator. She effectively communicated her expectations, and we did our best to meet her painting goals. I am very pleased that she is satisfied and happy with our work. We would gladly work for her again!! Thank you, Harriet! We wish you blessings, health, and happiness in all things! Keep that wonderful personality!!!

LINDA W.
09/2013
4.0
house painters
  + -1 more
Painters were on time, friendly and professional as was Jason (owner). Some glitches in scheduling the work, though things turned out well in the end. A good company.
Description of Work: Painters prepped and painted window trim on main floor and basement wood windows.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Avatar Painting Inc
We enjoyed working for [member name removed]. We were initially concerned about lead issues, but these turned out not to be a worry. I was not onsite, but [member name removed] communicated effectively about concerns she had and we did our utmost to provide solutions. We are thankful for [member name removed]'s business, and for her time in reviewing the services we provided. Thank you [member name removed], and we wish you all health, happiness, and blessings in the future!

leslie K.
09/2013
1.0
deck cleaning, house painters, interior painters
  + 1 more
I was unable to use the big deal due to the company not offering any prep work prior to the painting for our deck. We spoke to and dealt with Jason for the company. He was very pleasant to deal with and talk to, he is professional and polite. The company's crew that was sent out was unable to do any scrapping of old paint due to the fear of it might be lead-based. They didn't offer to test it. We tested it, and it was not lead-based. Also they would not power wash or prim the deck. We just decided to not get the service at this time.
Description of Work: I purchased a big deal for $449 for 2 Painters for a Day.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0


Response from Avatar Painting Inc
[member name removed] was nice by phone, unfortunately, the house was built before 1978 and there are strict laws concerning pressure washing houses built before that date. Lead testing is absolutely necessary before pressure washing occurs. The crew was sent out and explained this, and they also spent about an hour and a half going through job details and helping [member name removed] move the heavy pressure washer out to the deck. Lead testing was discussed, but it was not desired by the customer. It is obvious that we cannot both pressure wash on one day, and paint the next, both within the parameters of the coupon. So, it is my analysis that the coupon did not meet the expectations of the customer, and fit the design of the project which was not previously seen. And, furthermore, problems like this are not insurmountable, they just need to be done according to EPA guidelines, which carry a very hefty fine (37,500 dollars or more) when they are disregarded. There used to be a waiver that could be signed by the owner of the home which let the regulations be disregarded, but that is not the case anymore. Quite a few people try to skirt these guidelines, but I cannot accept lead tests done by proxy without scientific documentation. We do lead testing, but it is not free. I would recommend that you call me first and have me look at your home if it contains lead paint or was built before 1978.

ERIN O.
09/2013
3.0
house painters, interior painters
  + 0 more
Initially tried to schedule, and heard he was too busy, then finally set a date, and he did not appear. He explained some extenuating circumstances, but it was clear to me he was too busy to get to my job, so we agreed that I would find someone else to do it and he would focus on the jobs already scheduled. This occurred around mid July 2013.
Description of Work: I purchased a Big Deal from Avatar Painting Inc.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Avatar Painting Inc
[member name removed] was very nice on the phone, but we were unable to handle a potentially lead-based job within the timeframe desired. The extenuating circumstances she indicates were related to the fact that I was the target of a felony assault and was almost killed on July 7, 2013. The resulting head injury was dehabilitating and created challenges for the coupon customers. After my concussion, I had to call people on my calendar for the following week just to remember what I had done from the 8th to the 15th or so. We regret not being able to perform work on her home.

Jann H.
08/2013
2.0
house painters
  + -1 more
I purchased an Angie's List coupon and called Avatar. Jason set up an appointment to do a lead test and confirmed by email. He came out, did the test (no lead) and scoped the job, telling me that the boards would need a lot of prep and his crew would bring spackle, primer etc. He asked about color and I wanted the same color so he asked if I had any leftover to match. I told him I would check. He then emailed with a proposed job date which was fine with me and I confirmed. So far so good. I was unable to find any leftover paint so he asked me to get a sample off the house and take it to Sherwin Williams, which I did. About a week before the job Jason called and told me that he had been the victim of an assault and that he was having memory problems and asked if he had set a date for my job. I told him yes, the 23rd. On the 23rd, he called and said his crew was loading up and would be stopping by the paint store and then be out. He would not be there as it was his five-year-old daughter's birthday. The crew arrived and began work. After a little while, Scott, the senior crew member, knocked on the door and said that the fascia boards were badly rotted in some places and would need spackle. He had called Jason and Jason had told him that he should go get some and I would be billed for the spackle and Scott's time. I immediately called Jason and reminded him that he was supposed to have had his crew bring all necessary primer and spackle and he said that it was in his truck and didn't get transferred. Now he remembered. Things went downhill from there. I don't know if dropcloths were used all the time or if they were and they were carelessly taken up, but the result was the same. When the job was finished Scott asked me to come outside to check, which I did. The job looked fine except that there were a lot of large paint chips on the ground. I pointed that out to Scott and he said he would take care of it and I went inside after giving him a check for the paint and spackle. The next time I went outside after they left I realized that the only paint chips that were picked up were the ones right in front of the front door. I contacted Jason by email and he replied that Scott said "I did not clean up all of the chips. Upon reflection, that was a mistake on my part." and that "Based on this conversation, I am willing to send Scott back out to clean up the chips." That was July 29th. On August 18th I emailed Jason that it was coming up on 4 weeks since the job was done and the paint chips are still there. He replied "perhaps you would consider doing us a favor and picking up the chips yourself?" ARE YOU KIDDING ME? I am a sixty-six year old widow with a bad back and knees. I have to pay to have yard work done. I obviously will not be using this company again.
Description of Work: Painted house trim (fascia boards only)

Rating CategoryRating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$650

Response from Avatar Painting Inc
I respect [member name removed] opinion and business here, but there are a few pertinent items to offer here: first, I provided [member name removed] with a seperate trip out to her property to perform a lead test and to look at the job before starting it. This is not included in the coupon. The other item is that I provided the 3M patching compound to her for free as well, and these things together are worth nearly 100 dollars. The coupon is designed to provide labor, not a finished product. We provided the labor as stated in the coupon, and some chips got left behind. The reason that I asked [member name removed] if she would mind picking up the chips to save us a trip out there, is not only were we not contracted to pick up the chips, but I was going to be unable to get out there for some time to provide that service, despite being willing to do it. These chips do not contain lead paint, and they are not dangerous to anyone's health or well-being. I was unaware that [member name removed]had physical limitations, and I understand that could make cleaning up a few paint chips troublesome. If she had provided me with this information in response to the inquiry, I would have understood. I think we went above and beyond on this job, but that is, of course, my opinion. We had only one color of paint, and there was some brown color applied by other painters that she also asked had we been the ones to do it. We were not, as we had only the forest green color for the trim, and were supplied with no brown. We wish [member name removed] the best, and hope for her blessings and health in the future.

Dorothy P.
08/2013
4.0
house painters
  + -1 more
Paint most of the trim on my house - what they did was a very good job - but did not take all day.
Description of Work: Two painters for a day

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$450

Lisa B.
08/2013
5.0
house painters
  + -1 more
Project went well . Jason is extremely hard working and pays attention to details.
Description of Work: Exterior painting of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Christian C.
08/2013
4.0
house painters
  + -1 more
I feel like they were a little overwhelmed. They were very honest about some personal issues going on at the time and that he would not be able to follow through with the work in the time I allotted.
Description of Work: They were supposed to do some painting for us.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$449

Response from Avatar Painting Inc
We liked (removed member name) and regret that we were unable to work out scheduling. It has been a very epic summer with challenges that sometimes cause us to have to push out scheduling. We wish (removed member name) the very best, and thank you for giving Avatar Painting, Inc. a shot at the work!

Laurie M.
08/2013
5.0
house painters, pressure washing
  + 0 more
I'm only giving A's because there is no A+ box. There are no words to describe how hard Jason and his team worked for me. They initially power washed the house. We then had a spate of bad weather which delayed the exterior painting. Far from disappearing like I have experienced with other contractors, Jason was in daily contact with me to be sure he could finish the job as soon as the weather dried up. When he painted the trim, instead of just slapping on a coat of paint and calling it good enough, he let me know I needed a primer to make the new job last. He made the time to do the job right. On the interior, I was coming up against a deadline to get new carpeting in. His team worked deep into the night to get the job done before the flooring people came in. He even helped me with another home repair problem he saw me struggling with. It took him 5 minutes; I would have called in another expert. I don't want to imply he is a handyman or that he will take care of all your home repairs. I just wanted to illustrate what a positive and helpful attitude Jason kept through the job. If you are looking for someone to do a good job, someone who works hard for you and someone with integrity, Avatar is for you.
Description of Work: power wash exterior of home repaint trim paint interior of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Avatar Painting Inc
We enjoyed (Member name removed) very much. I could tell that her schedule is very demanding at times, and I personally feel that if a job is started a customer is counting on the job being complete. I could tell that (Member name removed) trusted me to take care of this job for her, and the other jobs we have done for her in the past. I was under an incredible amount of pressure to meet that deadline, and stopped at nothing to do it. Thank you (Member name removed), for understanding the delay, and the reason for it (weather). I would work for (Member name removed) any time. It was a privilege, and we wish you the very best!!!

Andrea J.
07/2013
5.0
house painters
  + -1 more
Both Jason and his employee paid a lot of attention to detail and the finished job shows that. I took advantage of the two painters for 8 hour coupon on Angie's list and feel as though I received very high quality work for the money spent.
Description of Work: Repainted two exterior door trims and prepared metal doors for spray painting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Avatar Painting Inc
We consider it a privilege to have worked on [removed member name] beautiful home! What a view! The issues we were facing when we arrived required a bit of innovation and attention to detail, but in the end, we had given our best! Also, [removed member name]was very generous with organic lemonade- a detail that has earned her our permanent affections. Thank you [removed member name]! Best wishes, and thank you again for the project!
    • 1(current)
    • 2

Contact information

301 McMillan Ave, Sumner, WA 98390

www.avatarpaintinginc.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Exterior Painting,
Interior Painting,
Pressure Washing,
Deck Maintenance,
Siding,
Plaster,
Drywall,
Cabinet Refacing and Refinishing,
Water & Smoke Damage

FAQ

Avatar Painting Inc is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 6:00 AM - 9:00 PM

Tuesday: 6:00 AM - 9:00 PM

Wednesday: 6:00 AM - 9:00 PM

Thursday: 6:00 AM - 9:00 PM

Friday: 6:00 AM - 9:00 PM

Saturday: 7:00 AM - 8:00 PM

Avatar Painting Inc accepts the following forms of payment: Check,Financing Available,PayPal
Yes, Avatar Painting Inc offers free project estimates.
Yes, Avatar Painting Inc offers eco-friendly accreditations.
No, Avatar Painting Inc does not offer a senior discount.
No, Avatar Painting Inc does not offer emergency services.
No, Avatar Painting Inc does not offer warranties.
Avatar Painting Inc offers the following services: Residential, commercial new construction, remodeling, interior, exterior painting, staining, varnishing, plaster, drywall repair, sanding, prep work, faux finishes, coatings, water, smoke damage repair, cabinet, door painting, deck staining, sealing, apartment complexes, health care facilities & restaurants painting.
Construction, concrete work, advanced carpentry, roofing, gutter installation.

Contact information

301 McMillan Ave, Sumner, WA 98390

www.avatarpaintinginc.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 9:00 PM
Wednesday:
6:00 AM - 9:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
7:00 AM - 8:00 PM