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Havenkraft

General Remodeling, Kitchen and Bath Remodeling

About us

Helping You Make Your Home Your Haven Since 2010 Havenkraft remodel contractor offers creative “outside the box” in-house design consultation and solutions, skilled artisan craftsmanship, honest, courteous customer service and a Two Year Warranty against defects in craftsmanship. The award winning team at Havenkraft is the remodel contractor people tell their family and friends about and come back to again and again. Whether it’s a kitchen remodel, a bathroom remodel or a general home remodel - our approach is to create an inspiring oasis that: *is a personal, individualized expression of you and your family *caters to you and your family’s individual needs *brings your family together *makes sense for your home *makes sense for your future aspirations. A house is a building. A home is a haven. Let the skilled craftsmen of Havenkraft transform your home into the haven you desire. For peace of mind before, during and after your home, kitchen or bath remodel is complete, call or email Havenkraft Remodel Contractor today!

Business highlights

13 years of trusted experience

Services we offer

Kitchen Remodeling and Bathroom Remodeling Serving the Tacoma, WA area

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 116 reviews

Debora L.
02/2016
5.0
handyman service
  + -1 more
They did exactly what needed to be done. They got out there quickly. The siding looks really good. We have no regrets and are very happy with both the worker and the office staff.
Description of Work: Installed 3 new panels of siding

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Sabrina R.
01/2016
5.0
handyman service, plumbing, replacement windows
  + 1 more
The quote process was informative and straightforward. The work was done very well, after several people telling me they don't know how to fix the problem they came in and did it right. The process was easy and they were very good especially considering I have tents in the home being repaired
Description of Work: Repaired a leaky window and replaced siding

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin M.
01/2016
5.0
flooring contractor, handyman service, plumbing, contractors, replacement windows, woodworking
  + 4 more
It took multiple visits to narrow down the source of the leak. In doing so the technician Gabe found another leak around the window. He fixed the roof and repaired the wood around the window with new wood. He matched the trim paint perfectly. You can't tell that there was ever damage!
Description of Work: Repaired a roof leak that had moved down a wall into the subfloor. Replaced a wax seal in the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

David M.
12/2015
5.0
handyman service, interior painters
  + 0 more
once the contractor got us a repair date, everything went well. we felt contractor had pushed us back to do other jobs, we cannot verify but other than getting him to begin the job we were very satisfied with the repairman sent to do the job. very professional, answered any questions we had, cleaned up nicely after job completed. We were not furnished a job order after the repairs so we waited for contractor to contact us with an invoice, which we paid within 24 hrs of receiving their electronic invoice.
Description of Work: assessed drywall for painting; sealed and painted water damage area in master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$820

Nikos P.
12/2015
5.0
remodeling, handyman service, home remodeling, plumbing
  + 2 more
Technician knew what he was doing. It was one of the new motion activated faucets. What impressed me the most was that he took his time and end of job and made sure it worked properly. Very clean.
Description of Work: Replaced a kitchen faucet that I provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Lynda J.
10/2015
5.0
deck cleaning, decks, fencing, garage builders, handyman service, woodworking
  + 4 more
Ed removed all the old roofing and brackets. Tried to save me money by using old brackets to hold corrugated roofing material but they were not the same size. So Ed made the extra trip to get right ones from store. Replaced six 10 ft pieces of wood in decking. Cleaned up area after he was done. Ed did a beautiful job. Very skilled, professional, and timely. Needed it done quickly and was prompt at getting it done to meet deadline. Short delay in trying to get in contact with them. This is the fifth time I have used Anderson Handyman and have two more projects I plan to schedule with them in the near future.
Description of Work: Replace c orrugated roofing and brackets on carport. Also, replaced boards on deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Karen R.
07/2015
5.0
handyman service
  + -1 more
First of all it was hard to find any one to even do this. Anderson's came, measured.came back a few days later installed the brace i and it was done. Great job.
Description of Work: Replaced a brace...forget what they are called, near roof that had rotted and fallen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Havenkraft
Thank you, I appreciate your feedback very much. Regards, Kris

John S.
05/2015
1.0
remodeling
  + -1 more
Failed to provide bid as promised. He knew that we wanted our rental remodel to pencil out. He was the only contractor to advise that the house be demolished and build a new home. Clearly very bad advice, suggesting the most expensive option given our stated limited budget. Either incompetent or is just cherry picking projects.
Description of Work: Requested bid on total home remodel.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Havenkraft
I would have responded before now, but I have not received notices of new reviews in five or six months from Angie's List. I do apologize profusely for not being able to provide you with a quote. Your quote was in a handful of other quotes I was running seriously behind on at the time. That being said, I take serious issue with the rest of your statements. First and foremost, as I stood there with both of you, you told me that the bids and contractors you had talked to already had you believing that demolition was likely the more feasible option and that that was the direction you were leaning in at the moment. Your words then contradict your review. Secondly, having serious qualms regarding remodeling a structure that by your own admission was rat infested with multiple instances of water damage and structural damage, is not cherry picking. Your list of desired upgrades along with issues to be addressed within your stated budget made everyone including yourselves question the practicality of such an undertaking. I absolutely understand you being upset over not receiving a quote, and I apologize again, but distortion of the facts, libel and slander are uncalled for. I hope that you have been able to find a contractor to your liking that has been able to meet your needs and that you have received sound, quality work within your budget. Regards, Kris

David M.
04/2015
5.0
gutter repair, handyman service, plumbing
  + 1 more
went quite well, technician demonstrated excellent skills and needed no further instructions after we went over the job.
Description of Work: installed drainage for downspouts and re-installed cover for crawlspace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

Judy H.
04/2015
5.0
gutter cleaning, handyman service, plumbing
  + 1 more
Our gutters were totally clogged so we called Kris on the recommendation of our neighbor. Our gutters were meticulously cleaned. However, in the process a small amount of the paint trim was removed. Kris apologized and immediately repainted the trim when the weather cleared up. He did an excellent follow up job and we would hire him again for any service.
Description of Work: Clean all gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ABEL Y.
04/2015
5.0
handyman service, replacement windows
  + 0 more
They were pretty good. They did pretty good with the windows. I compared their price to somebody else’s and they were cheaper.
Description of Work: For handyman, I used Kris Anderson of Anderson Handyman Services. He did windows the last time he came out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Steve S.
04/2015
5.0
doors, handyman service, woodworking
  + 1 more
Kris made this very easy. He came to my house and then took some measurements. A few days later, he gave me a price estimate. He gave me the choice of finding my own screen door that I liked. I figured that since I had a Home Depot gift card, I might as well save some money on the material. So I went to Home Depot website, picked the one that I liked, and confirmed with Kris that the size will work. I picked the door myself and then set up an appointment to have Kris' employee come and install it. His employee did a good job with all the work. It has been almost a year since the work was done and everything still looks good. Thank you for the awesome work.
Description of Work: Install a screen door and repair wall trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Paul P.
03/2015
5.0
remodeling, handyman service, home remodeling
  + 1 more
We had worked with Kris Anderson before on a fence and some issues with our eaves, and decided to work with him again on a kitchen refresh/remodel. We had a tight budget for this project, and Kris was happy to do as much or as little as we asked. We opted to manage to project ourselves, but we needed some help constructing approximately 6' of stud wall, sheet-rocking the same, and getting some additional sheet-rock added and repaired in our kitchen/den. We were very happy with the job Kris's framer did on the wall - he accurately followed the line of the existing wall, and hit the required dimensions dead-on. This was completed in less than a day. Kris's sheet-rocker, Gabe, appeared the next day and over the course of about 4 days (allowing for mud and texture dry time), completed all of the sheet-rock work we had. He did a phenomenal job with the texture, both the light texture we asked for on the ceiling, and the heavier knock-down on the walls to match the existing texture. Both of Kris's people were professional, efficient, and courteous. They did a great job of protecting non-construction areas, and with clean-up afterwards. We are extremely appreciative of Kris's willingness to work with us to accomplish our project.
Description of Work: Construct non-bearing wall and some drywall addition/repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Joan B.
03/2015
5.0
fencing, handyman service
  + 0 more
Ed showed up before 9AM and went right to work. He was able to complete the job in about 6 hours. That included going for materials. He consulted with me to clarify instructions and explained what he was doing. He cleaned the area so there was no sign that work had been done. This is the most recent of several jobs Anderson Handyman Services has done at my home. I continue to be very happy with the quality of the work performed and the level of professionalism.
Description of Work: The provider replaced a wobbly gate post and installed a second new post. The gate was removed and re-hung when the job was completed. A 10 foot fence panel was separated into two 5 foot panels and the panels were re-constructed. Ed re-used all fence materials. Only the posts had to be purchased. Ed was able to work around an existing problem with the gate and it has been adjusted so that it will work better than it has for years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Andrew G.
12/2014
5.0
doors, gutter cleaning, handyman service, roof cleaning
  + 2 more
They responded quickly to the Angie's List message and we were able to get an appointment for service the same week. They showed up promptly, were very professional and did a thorough job. Also - they cleaned up after themselves. We will do business with these folks in the future as needs arise.
Description of Work: Repaired pocket door that had come off its track inside the pocket. Cleaned roof and gutters and put down zinc for moss control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$672

Debbie H.
11/2014
5.0
handyman service
  + -1 more
This is the second time I have used this provider, and, once again, I was very pleased with the service I received. Ed arrived promptly and was courteous and professional. He finished ahead of the estimated completion time, which was nice because it made my bill lower. He said that he had been doing this type of work for a long time, and I really got the feeling that he knew what he was doing, and that he cared about doing a good job. He even took a photo of the work done on my toilet so he could show it to his supervisor for a quality check. I would not hesitate to have Ed, from Anderson Handyman, Inc., back again to take care of projects at my home.
Description of Work: Replaced a light switch, and rebuilt a toilet tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Havenkraft
We appreciate your feedback and working for you. Kris

Tony E.
10/2014
4.0
handyman service
  + -1 more
The job was completed with great quality. But when I received the original quote it was based on photos I provided in email, so the provider didn't actually come to my home. He quoted a contingency amount for extra labor. So when the technician actually arrived on site to perform the task he indicated yes there would be additional labor. I approved the extra work, with an understanding it was part of the contingency included in the original quote. To my surprise when it was time to pay I was shocked to discover that the extra labor was above and beyond the contingency, so the original quote was around $400 was now costing me almost $800. I expressed my shock to the nice office staff and she indicated she would have the owner call me to discuss it before charging my credit card. He never called me and they charged the full amount, which was delivered via email after processing the charge. The quality of work is great, but don't let them do any work until they can give you a quote they will stand by.
Description of Work: Removed existing sink and installed a vanity with sink in bathroom

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0

$800

Response from Havenkraft
Dear [member name removed] First and foremost I would like to thank you for your input. We count on feedback from our customers to let us know if we are meeting our commitment to a high degree of customer satisfaction and quality service. While the majority of the feedback we get is positive, I am sorry to hear that your experience was not up to your standards or ours. I would like to begin by apologizing for the poor experience you had, share with you what our records and recollections bare out, and finally offer you a refund for the disputed amount. According to our records and what we remember, (and I remember the situation well since Ashley told me there had been a significant misunderstanding and that you weren't happy) Gabriel, our tech who was performing the work at your home, called you before proceeding the moment he realized he was going to exceed the estimate -- this is our standard policy, especially when the amount will be considerably higher as yours was. Apparently, Gabriel did not do a good enough job explaining that the amount he was giving you was the additional amount, and not the total amount as you understood. Gabriel did have to move connections and remove and replace drywall to avoid cutting your vanity which involved considerably more work than the average vanity install you were quoted for. While we do feel the total price we charged is fair market value for the work and materials involved, we again apologize for and regret that we did not do a good job explaining that the charges were additional and not the total. Since that day in July we have put extra emphasis on making sure that we are abundantly clear when we are quoting an additional amount beyond the quoted amount. It is our recollection that Ashley called and explained the situation to you after you expressed your unhappiness with the final total, and then she sent you the email asking you to reach out to me if you were still unhappy with the price. If Ashley did not call you back before sending the email, that was definitely not okay and we apologize for that as well. When we did not hear back from you we thought you were satisfied with Ashley’s explanation, otherwise we would have made additional efforts to address your concerns. It is our sincere hope that you would welcome a discussion on ways to possibly earn your consideration in the future including but not limited to a refund for the additional work performed. We hope to talk with you soon. Best regards, Kris Anderson

Debbie H.
10/2014
5.0
doors, handyman service
  + 0 more
I was very pleased with how everything went.:) The provider was prompt, professional, and efficient. He disposed of my old wall heater, and cleaned up after himself. I didn't even have to ask him to remove his shoes, which was really nice, because I don't wear shoes past my front door.:) He also wore a shirt with the name of his company on it, made sure he was at the right address when I answered the door, and gave me his card then. His price was fair and reasonable. I didn't ask about a travel charge (which was a fair one, and is also reasonable to charge for), and wasn't provided one until the end, but this is something I feel that I should have known about. I remember using a different provider in another state many years ago for another project, and I was charged a travel fee then. So, this is something I should have remembered and asked about when asking for a price. All I asked for was a price to complete the work. I saved some money by purchasing my new wall heater myself at a local home improvement store. I learned a lot about wall heaters in the process, which I consider to be valuable information for the future. I also purchased a matching thermostat which we didn't have to use because the old one was still good, and worked just fine with the new wall heater even though it was a different brand. I found this provider on a flyer that local businesses distribute periodically to my door. I was delighted to find that it was also highly rated on Angie's List!:) It also has a great website. I will definitely use this provider again!:) I have several more projects to take care of, and I know that they will do a great job at a fair and reasonable price!:) I love my new electric wall heater!:)
Description of Work: I had an electric wall heater replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Paul P.
04/2014
4.0
fencing
  + -1 more
It went okay. I wouldn't say we were a hundred percent satisfied but I think we would be willing to work with them again if we just kind of had things ironed out a little better. I think that the person that they used was not tremendously experienced at fencing. It looks nice but I think the tradesman had all the more challenged doing it than they expected to. UPDATE - I wanted to add that in retrospect, the fence looks great with an amazing impact and we get many compliments from neighbors and visitors on it. The issues we had/have with it are pretty niggling, and no one really besides us has ever noticed them.
Description of Work: We did get work done by Anderson Handyman Services. We had them build an outdoor fence and gate. It was basically replacing chain link with a wood fence.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bobbie N.
04/2014
5.0
handyman service
  + -1 more
We were familiar with Chris because of prior work done for us. We e-mailed for a quote to have two sinks replaced. We were given a reasonable quote and a date was set up for the work to be done. Since we had already purchased the sinks and wanted to make sure the would fit we asked Chris to come by and check them, which he did. On the date and time agreed Andrew was here and installed the sinks. The faucet on one of the old sinks didn't fit the new one. Andrew left for another job and came back and finished with the new faucet we purchased, It could not have gone better.
Description of Work: Replaced two bathroom sinks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joan B.
01/2014
5.0
handyman service
  + -1 more
The work was done quickly and professionally. Most of the job was done by one man. He came with the tools he needed and worked without interruption. I had suggested that all pieces be pre-painted since the weather was unpredictable and that was done. Cleanup was thorough. I didn't have to do any of the finishing work or cleanup.
Description of Work: They replaced two rotting support posts under my deck and some gable trim on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles W.
01/2014
4.0
handyman service
  + -1 more
Everything went well except the price. I got charged $112 and hour for drywall repair by one technician. I think that price is ridiculous for a 4hour job with less than 5mile travel distance for one vehicle. I am pretty sure that is a good bit above drywall tech scale.
Description of Work: Repaired damaged drywall left by another contractor.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$492

susanne O.
12/2013
5.0
remodeling, handyman service, hardwood floor, home remodeling
  + 2 more
Been using Kris Anderson for the past 2 years there service is excellent we will not us no one else to have work done on our Home , he is getting ready to fix bath room water problem for use There craftsmanship is outstanding, $$$ are very fair in this market.
Description of Work: Carpet removal, polished hard wood floor, wall paper removal and retexture wall, installed old corian counter top, vinyl floor installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sydney H.
08/2013
5.0
handyman service
  + -1 more
Great crew . Nice to deal with down to earth honest people. Would use again. Skilled in all aspects of home repair.
Description of Work: Sealed up existing weather related problems. Did an great job on sealing grout. In bathroom. Secured the house against weather.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Donna W.
04/2013
5.0
handyman service
  + -1 more
On time, on estimate. Could not be better.
Description of Work: Used Anderson for the 2nd time yesterday. Tony came and fixed several household items, put together all my patio furniture, assembled a treadmill and took care of a number of other items - all perfectly done, totally professional. And then made sure everything was tidy and organized before he left. This service is a reasonable cost and worth every penny spent. I highly recommend this company, and Tony especially!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

PO BOX 88740, Steilacoom, WA 98388

http://havenkraft.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
HAVENI*812L5
Trade License Locale
Washington
Trade License Expiration
06/25/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

General Remodeling,
Kitchen and Bath Remodeling

FAQ

Havenkraft is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Havenkraft accepts the following forms of payment: Check
Yes, Havenkraft offers free project estimates.
No, Havenkraft does not offer eco-friendly accreditations.
No, Havenkraft does not offer a senior discount.
No, Havenkraft does not offer emergency services.
Yes, Havenkraft offers warranties.
Havenkraft offers the following services: Kitchen Remodeling and Bathroom Remodeling Serving the Tacoma, WA area

Contact information

PO BOX 88740, Steilacoom, WA 98388

http://havenkraft.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed