Toby's Body And Fender Inc

Auto Body Work, Auto Painting, Buffing and Polishing,

About us

We are a collision repair facility that can either do what is needed or can send vehicle out during the repair process to one of our many expert sublet vendors. We also do classic car restoration and repair. We have 8 employees throught the shop and office.

Business highlights

80 years of trusted experience

Services we offer

*2014 Super Service Award in Auto Body Work* Auto glass, painting, repairs, bodywork, buffing & polishing, coatings, painting, headlights, hubcaps, radiators, restorations, sheet metal, suspension & welding.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Jeffrey S.
04/2017
5.0
auto body repair, auto painting, buffing & polishing
  + 1 more
Toby's did an excellent repair job and were easy and professional to deal with
Description of Work: body work after an accident

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kari K.
02/2017
5.0
auto body repair
  + -1 more
They listened to what we wanted and then did it, even down to finding used parts for the taillight and the headlights (not part of the accident, but both had holes in the covers, so we figured this was as good a time as any to replace them). The only reason I rated quality as a B was that there was an open space behind the replaced taillight and now my hubby is worried about moisture getting into the light fixture. However, if we'd been willing to pay more, I'm sure it would have been taken care of.
Description of Work: Daughter's vehicle was in an accident, rear drivers side quarter panel and bumper were messed up. Since it is a 17 yr old vehicle we didn't want to put a lot of money into making it look nice, just wanted the tailight fixed and the bumper straightened enough to open the hatch.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nanette S.
03/2016
5.0
auto body repair, auto painting
  + 0 more
They did the repair promptly, high quality work, they dealt with the insurance company. I have no desire to have another collision, but would use them again immediately.
Description of Work: Had damage to the front door/fender of our subaru after hit and run in a parking lot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Steve W.
08/2015
4.0
auto body repair
  + -1 more
unknown
Description of Work: Services pretty much performed as expected/desired.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Toby's Body And Fender Inc
Thank you for taking the time to write a review on us. We are always striving to make our customers happy, and get the highest remarks we can. I hope you are happy with the repairs we have done. If there is a problem please let us know so we can get it taken care of for you. Our work is guaranteed 100% so again please let us know if there is something we need to take care of for you. I did notice you said you would use again so hopefully, if you do, we make everything just the way you want it so we can receive the highest remarks from you. Again thank you for you business and hopefully you will use us again.

Katherine W.
07/2015
5.0
auto body repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Toby's Body And Fender Inc
Thank you very much for the positive review. We are always striving to better ourselves and make our customers happy. I hope you are still happy with the repairs we did. Again thank you for you business and positive review.

Norbert L.
10/2014
5.0
auto body repair
  + -1 more
I have always used them and they are exceptional. They give me a good price and are honest people. They have always gone out of their way to help me. This is the one I always recommend to people.
Description of Work: I used Toby's Body And Fender to repair storm damage on my car including dents. They sanded the car and painted it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

Response from Toby's Body And Fender Inc
Thank you for the review and any referrals you send our way. Word of mouth is the best kind of advertisement there is. You can't have good word of mouth without making your customers happy, and having good customers to work with such as yourself. Again thank you for taking the time to write this review, and spread the word about our local family owned business.

Michael D.
07/2014
5.0
auto body repair
  + -1 more
unknown
Description of Work: I have used Toby's several times and would not use any other Body Shop! They have a way of making a person feel like they were part of the family. You won't be disappointed.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Toby's Body And Fender Inc
Thank you very much for your business and the great review. We like to make our customers feel as comfortable as possible in what can be a very stressful time. Hopefully that comes across to others as it appears to have come across to you. Again thank you for you continued support of our local family owned business.

Lori F.
06/2014
5.0
auto body repair
  + -1 more
Great! Toby's was very responsive, prompt, and did quality work at the price quoted (lower than others) - and the work was done when they promised.
Description of Work: Repaired front fender on Toyota Corolla.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Toby's Body And Fender Inc
Thank you for taking the time to write this review. Our company strives to make sure we are keeping our customers happy, to do our job honestly, and get the vehicles back to the owners as fast as we can in the condition it was in before the accident. Thanks again for you business.

Lori F.
05/2014
5.0
auto body repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Toby's Body And Fender Inc
Thank you very much for the great review. Our #1 goal is great customer service. Hopefully if you need our services again, you will come and visit us. Thanks again.

Javana E.
09/2013
5.0
auto body repair
  + -1 more
This was a great place. Really nice people and at a great price. They charged exactly what their estimate was with no hidden and added costs, which was nice because that is the exact amount insurance cut the check for. MUCH cheaper than the two others that get great reviews in the area and all work is guaranteed. Was done exactly when scheduled with no issues. Very happy.
Description of Work: Great work and service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,271

Response from Toby's Body And Fender Inc
Thank you for the great review and your business. We are a local family owned and operated business who is very concerned about making our customers happy. Hopefully we will see you again if the need ever arises.

Mary W.
09/2013
5.0
auto body repair
  + -1 more
They were awesome. They used part of my existing mirror to save money and match the paint. They also ordered used parts to save me money. The mirror looks like new. They treated me with respect and did the job quickly for what they quoted.
Description of Work: repaired the passenger side mirror

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Response from Toby's Body And Fender Inc
Thank you for your business and the great review. We are always trying to keep costs down for our customers and get the job done right.

Sheryl R.
08/2013
5.0
auto body repair
  + -1 more
I needed to replace the front bumper on my Chevy Tahoe. I took it to a couple of places to get estimates, which all turned out to be about the same. I went with Toby Body because they took the time to call around and get me a factory part at an after factory price and ended up saving me about 100 bucks. When I dropped my car off to get the work done, they had added an additional discount to the estimate that I didn't even know I qualified for. They were very friendly and got my car fixed within the time frame they said they would and most important of all, my car looks great. I would definitely go back to them if I needed more work done on my car.
Description of Work: Replace the front bumper.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Response from Toby's Body And Fender Inc
Thank you very much for the great review. We are always striving to make our customers happy. Thanks again, and hopefully we will see you again when you need our services.

Honey H.
05/2013
5.0
auto body repair, auto painting, buffing & polishing
  + 1 more
I have to say thank you for their hard work. My car looks like a new car. I was worried about my brake since I had a car accident. They were very nice to drive my car to another place for checking and adjusting. Also, they cleaned inside of my car. How sweet they are. I would like to introduce Toby's Body and Fender to my friends.
Description of Work: They replaced a door, taped lower and upper sedan, painted and polished my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,287

Response from Toby's Body And Fender Inc
Thank you very much for the great review. Customer satisfaction is our number one goal and it seems we have done that with you and your vehicle. Again thank you for supporting our locally owned/ family owned business.

Paul S.
05/2013
5.0
auto painting
  + -1 more
Very polite staff. Good work. Took the amount of time and cost the amount of money they said it would.
Description of Work: Stripped and resprayed painted front bumper on 2004 Toyota Tacoma.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Toby's Body And Fender Inc
Thank you very much for you business and the good review. Hopefully if you ever need our services again you will remember us. Thank you again!!

Joseph S.
03/2013
4.0
auto body repair, auto painting
  + 0 more
Went by for an estimate. There was no waiting. The person inspecting the damage was very knowledgeable and professional. The estimated cost was reasonable. They had the pickup for five days during which they replaced the fender and door, straightened the door column, and painted all. When I picked it up on Friday I could not tell it had ever been in a wreck. The paint job (red) was a perfect match. My wife's car has some fender dings and we plan on have it repaired by them in the future.
Description of Work: Repaired auto damage from wreck where a car hit my pickup on driver's side at door/fender area.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Toby's Body And Fender Inc
Thank you for your business and the good review. Hopefully all is still well with the repairs and hopefully next time we can get an "A" from you. We are always striving to better ourselves.

Mary H.
01/2013
5.0
auto body repair, auto painting, buffing & polishing
  + 1 more
See above.
Description of Work: Toby's repaired paint scratches and marks on the side of my Toyota Prius as well as a dent on the opposite side of the car from a different incident. They were very, very polite, professional, accurate in their price quote (especially for the price quote for the additional work that I had done that was not reimbursed by insurance.) They were a happy, organized group and you could tell they truly enjoy their business which they are excellent at and their customers. I would highly, highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Toby's Body And Fender Inc
Thank you very much for your business! We hope we have made you happy and you will use us again if you ever need your car repaired.

James B.
11/2012
5.0
auto body repair
  + -1 more
Toby's wrote the quotes and I had the go ahead based on good feedback from Angie's List. I also liked the fact that it was a 3rd-generation shop and that they were straightforward with me. When the insurance company wanted to go cheap on paint matching, they recommended doing the matching and I backed them up as the insured party - in the end it all worked out. The quality of the work performed was excellent, and the shop did exactly what they said they would do when they said they'd do it. I hope I don't have need of a body shop again, but if I do I will go back to Toby's with no hesitation.
Description of Work: My 2011 Ford F350 truck was damaged in two separate accidents that occurred within a couple of days of each other. The left rear corner was basically demolished from being hit by another vehicle, and the right bed rail was crushed down from the nose of our 5th wheel trailer coming down on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Toby's Body And Fender Inc
Thank you very much for your business. Customer satisfaction is our #1 goal.

Larry S.
09/2012
5.0
auto body repair
  + -1 more
I took my car in on a Friday without an appointment. A service rep immediately helped me. He checked to see if he could get an after-market part to save me some money, but none was available. He quoted a price of $280 for a new side-mirror installed. I said to please order the part and was told it would probably be in early the next week. The part came in on the following Wednesday and I could have had the work done that day, but it was more convenient for me to go in the next day, Thursday. I made an appointment for one p.m. and arrived about 15 minutes early. The work was completed in about 30 minutes from when I arrived. The work looks great and the final price was exactly what I was quoted.
Description of Work: They replaced the passenger side-view mirror that I broke while backing out of a parking place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Toby's Body And Fender Inc
Thank you for supporting our family owned business. We are always striving to make our customers happy.

Willow A.
05/2012
5.0
auto body repair
  + -1 more
I determined with the information given me, that the age and value of the car did not warrant having the repairs done. HOWEVER, I was so impressed with Jamie and her staff that I would take future business there and recommend them to anyone else needing this type of service.
Description of Work: Jamie was extremely thoughtful and professional while preparing an estimate for me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Toby's Body And Fender Inc
Glad we could help you with your decision. Hopefully we can help you in the future.

Mary E. G.
03/2012
5.0
auto body repair
  + -1 more
Outstanding, Jami game me a very through and detailed estimate when I dropped in without an appointment. She really went through every item so as to make the estimate as precise as possible. They really did a great job, others can not even tell there was ever any work done. Toby's even saved me $662.00 off the estimate by using a headlight and fog lights that we initially thought were damaged. I really respect them as a business that does outstanding honest work for anyone entering there doors. I will sure use them again if the need occurs--sure hope I don't have to though.
Description of Work: Replaced the front bumper to include headlights and fog lights, and repair a few dings on the front drivers door of a 2008 Subaru Outback.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,343

Response from Toby's Body And Fender Inc
Thank you so much for your business and the great review! Customer satisfaction is our #1 goal.

Rachael T.
02/2011
5.0
auto body repair
  + -1 more
Love Toby's! I will be back for the repair in a few weeks.
Description of Work: This winter has been a tough one for my low-clearance Toyota Prius as I ran over a median on one of those horribly icy days. This ripped part of my front bumper off just enough so that it would drag on the ground as I approached any speed close to 40 mph. I went onto Angie's List to find a body shop and found Toby's. I called to see when I could take my car in and they told me that anytime would work. So I went ahead and drove myself down there and had them run an estimate, they were very welcoming the instant I walked through the door and in no time they were taking pictures of the damage and writing up an estimate for me. As this was happening the owner went out to look at it and surmised that he could put a screw in to hold it in place for the time being until I could get the repair done - no charge, and no dragging bumper. He could have just let me drive around with a dragging bumper and wait until I came in for the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Toby's Body And Fender Inc
Thank you for the great report!!! It is our goal to give our customers the best service possible and it appears we have done that.

Norbert L.
03/2010
5.0
auto body repair
  + -1 more
This wasn't the first time I used this company. A lady pulled my bumper off the car and they did their usual quality work. The second time my bottom front was damaged and other companies wanted $900-1200 dollars to fix. The owner did it for $50 and didn't charge me for some parts. He didn't have to, but it is the character of the owner and is reflected in the bussines as a whole. This last time the owner actually gave me a left home with all my stuff from my car. They personal the bussiness by sending out a nice Christmas card. You always leave feeling you were in the right hands and it is reflected in their workmanship.
Description of Work: I was in an accident and had my car taken to Toby's. They repaired the damaged from the accident, coordinated all the paper with my insurance company, and even gave me a ride home. Toby's went out of their way to find quality recycle parts for my car. If not, my car would of been sent to scrap heap by the insurance company putting me in a bad position. They were able to repair it within a week saving me money on a rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Toby's Body And Fender Inc
Glad to see we did our job. Customer satisfaction is our #1 goal. Thank you for your business.

    Contact information

    1022 N Normandie St, Spokane, WA 99201

    tobysbodyandfender.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 2:00 PM
    Saturday:
    Closed

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Body Work,
    Auto Painting,
    Buffing and Polishing,
    Auto Glass,
    Welding,
    Auto Service

    FAQ

    Toby's Body And Fender Inc is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 2:00 PM

    Saturday: Closed

    Toby's Body And Fender Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Toby's Body And Fender Inc offers free project estimates.
    Yes, Toby's Body And Fender Inc offers eco-friendly accreditations.
    No, Toby's Body And Fender Inc does not offer a senior discount.
    No, Toby's Body And Fender Inc does not offer emergency services.
    No, Toby's Body And Fender Inc does not offer warranties.
    Toby's Body And Fender Inc offers the following services: *2014 Super Service Award in Auto Body Work* Auto glass, painting, repairs, bodywork, buffing & polishing, coatings, painting, headlights, hubcaps, radiators, restorations, sheet metal, suspension & welding.

    Contact information

    1022 N Normandie St, Spokane, WA 99201

    tobysbodyandfender.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 2:00 PM
    Saturday:
    Closed