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TIN ROOF

3.0(
1
)

Interior Design and Decorating, Furniture - Sales

About us

The Tin Roof is a third generation, locally owned Furnishings & Home decor store located at 1727 E. Sprague Ave. We specialize in custom furnishings from the nation's top lines including LEE, Stressless, Flexsteel, Vanguard, Comfort Design, Lexington, Bernhardt & more. Our showroom is inspirational and entertaining - like no other in the area. All our sales associates are Interior Designers with years of experience assisting consumers with their furnishings and decor.

Business highlights

80 years of trusted experience

Services we offer

We offer furnishings and decor as well as Interior Design Services including home-plan, space planning, decorating as well as home staging and more. We also have delivery, consignment and trade in services.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.01 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
100%
2
0%
1
0%
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Write a review
Showing 1-1 of 1 reviews
linda M.
02/2014
3.0
interior designers
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Response from TIN ROOF
(Member name removed) - As discussed during our conversation regarding this matter last year when you brought it to my attention, you are satisfied with the products you purchased through The Tin Roof (your furniture). Our Interior Designer Molly came to work with you through The Tin Roof because you had severed your relationship with the previous Interior Designer you were working with who had purchased products at The Tin Roof. Molly assisted you with furnishing your kitchen nook space and your living room. As it happens, Molly also owns a tile showroom in Idaho and assisted you with the selection of tile for the guest bathroom. She also suggested several contractors for your consideration. The work you are "reviewing" is that of a tile installer who performed work in your guest bathroom - Brandon Bowman, who does not, nor has he ever, been a contractor or an employee of The Tin Roof. He was one of several options for contractors that Molly suggested and that you interviewed in your home and signed his contract for the work performed at your home. As I understand it, he also attempted to contact you on several occasions to resolve these issues with no response? (But I can not speak for him) As I suggested before, I would contact The Better Business Bureau and see if they can assist you with a resolution regarding your tile and the tile installer in your guest bathroom. I even called them to make sure they would be able to assist you with your dispute and gave you all the contact information you needed to move forward and resolve your issue with the tile installer. The Better Business Bureau will assert that your dispute is with the Tile Installer, whom you have a signed contract with, not The Tin Roof (a furniture store). Your contract for the tile work was with Brandon, not The Tin Roof. The services performed that are in question are that of the Tile Contractor, not The Tin Roof. The payment for the tile and the services went to the Tile Contractor, not The Tin Roof. I fail to understand why you feel The Tin Roof (a furniture store) is responsible for work you interviewed for, contracted with and was performed and paid to another business? If you have any questions or problems with the furnishings you purchased through The Tin Roof through your first designer (an independent designer) or your second designer (Molly Hustoft) please let me know. As far as your displeasure with the tile in your guest bathroom I implore you to please contact (and review) the tile contractor and work with The Better Business Bureau to resolve your dispute regarding Brandon Bowman. I am sorry you are displeased with the work of the Tile Contractor you hired and signed a contract with and understand your frustration. I was not present during your interviews of these contractors, but you did hire Brandon and signed his contractor for the work performed in your guest bathroom. The Tin Roof did not hire or employ the contractor Brandon Bowman - please seek resolution regarding your tile situation with the Tile Contractor.

    Contact information

    1711 E SPRAGUE AVE, Spokane, WA 99202

    www.tinrooffurniture.com

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Interior Design and Decorating,
    Furniture - Sales

    FAQ

    TIN ROOF is currently rated 3 overall out of 5.

    Sunday: 11:00 AM - 4:00 PM

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    TIN ROOF accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, TIN ROOF offers free project estimates.
    Yes, TIN ROOF offers eco-friendly accreditations.
    No, TIN ROOF does not offer a senior discount.
    No, TIN ROOF does not offer emergency services.
    Yes, TIN ROOF offers warranties.
    TIN ROOF offers the following services: We offer furnishings and decor as well as Interior Design Services including home-plan, space planning, decorating as well as home staging and more. We also have delivery, consignment and trade in services.

    Contact information

    1711 E SPRAGUE AVE, Spokane, WA 99202

    www.tinrooffurniture.com

    Service hours

    Sunday:
    11:00 AM - 4:00 PM
    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM