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Spokane Comfort Systems

Heating and Air Conditioning

About us

Additional phones - (509)324-7884. Cost is determined by the job.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air conditioning, sales, service and installation. Lennox and Rheem furnaces, heat pumps, air conditioners, Mitsubishi ductless units.

Services we don't offer

Installation of products not purchased from Spokane Comfort Systems. Duct cleaning, fireplaces

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.983 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 83 reviews

Arlene B.
05/2021
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
They repaired duct work that my cats destroyed! They repaired, no questions asked and at no charge! They put in cat proof ducting. They did it all with a smile, professionalism and were just all around good guys! Thanks so much! Highly recommend!
Description of Work: Repair ductwork

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KENNETH C.
01/2021
5.0
heating & air conditioning/hvac
  + -1 more
Eric and his team are amazing! My 90 year old parents were taken to the hospital because of carbon monoxide poisoning from a faulty 60 year old furnace. Eric and his team were at my parent's house to assess the situation the same day and were installing a new boiler a few days later. I cannot recommend Spokane Comfort Systems highly enough. They are a lifesaver in more ways than one!
Description of Work: Furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike H.
11/2017
5.0
heating & air conditioning/hvac
  + -1 more
The crew were fun to have at the house as well as patient with all my questions. The installation went quick and efficient. The installation of the furnace and a/c looked great and all the areas were cleaned up well. I'm OCD with detail and efficiency - this crew did well. They will get my next business for sure.
Description of Work: I needed a furnace replacement from electric to gas. I also needed to add an a/c unit to my house. There was some ducting work I needed in a few areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris W.
07/2017
1.0
heating & air conditioning/hvac
  + -1 more
They came out to see the home, but the quote was only for three rooms, not the whole house. I called the next day and told them I needed a whole house system and was told they would get me an updated quote. I followed up 10 days later and was told this was a very busy time for them, but it's now been a month and still no quote. I went with another company.
Description of Work: I was looking for a quote for air conditioning for my home.

Rating CategoryRating out of 5
responsiveness
1.0


Dan M.
06/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
It took care of the problem. I can’t remember the cost, but it was reasonable. The reason I keep going back to them is because of the grades I just gave them. They have good service, good price, and good responsiveness.
Description of Work: They repaired our furnace and did some duct work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
System was installed in a single day as scheduled and is working well.
Description of Work: Needed a new ductless HVAC system installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Stacey P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great service! The tech showed up on time, was efficient, good at explaining what he was doing and had all the parts needed.
Description of Work: Replaced a section of insulation on an exterior pipe and serviced the gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard H.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Spokane Comfort Systems came out promptly, kept us well informed each step of the way, did the work. The price was right where it should be. They also left recommendations for work we will want to have done next fall. Overall, an excellent job. I will most definitely call Spokane Comfort Systems again, and I will recommend them to my friends.
Description of Work: Needed the motor on the furnace replaced. The previous one was installed wrong last December by another heating company, McCleary Heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$423

Krista W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
It's winter and out furnace went out a few weeks ago! Fortunately Spokane Comfort System came to the rescue within 24 hours. They replaced the old furnace with a new one. It's been a very COLD winter and we have been staying WARM. Thank you!
Description of Work: Replaced Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,672.93

Edward D.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman came on time, was quick and professional. Allowed me to watch. The problem was a pressure sensing switch for the exhaust fan. He had the part on the truck and replaced it right away. Total time about a half hour. Charged only the initial service call minimum which didn't allow me to use the coupon I printed off of Angie's List. My only slight disappointment was that the part was priced 3-4 times what I found it as on Amazon, indicating that there is a high markup. I suppose that is pretty normal in the industry. Anyway, overall I was pleased.
Description of Work: Furnace went out.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

James T.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
The job went well. We set up an appointment when I was coming back from vacation. They arrived on time and had the new furnace installed in half a day. I used the $200 off coupon on Angie's List and Comfort Systems sent in the $300 rebate for upgrading to a high efficiency furnace to Avista for me. So far I am very happy.
Description of Work: My air conditioner would operate, so I replaced the capacitor and that didn't work. When I couldn't find anything wrong I started calling companies on Angie's List and the the only company that could respond punctually was Comfort Systems. They were able to come out the next morning and found the motor on my furnace was burned out. I would need a specially ordered motor that was going to cost $600, so, I went with a new Lennox 95% efficient furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Wendy W.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
Completely satisfied will definitely call them the next time too, the technician was friendly and knowledgeable can't thank them enough!
Description of Work: Our central air went out around 5:00 my husband called them at 8:00 the next morning and the air was running cold again by 9:00 a.m.! Very happy with the technician and the service thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Drew B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Exceptional experience! Eric came right out to look at a furnace that was out and needed to be replaced. After spending over 7 days without power the quick service was a relief. A quote was given that was professional and reasonable and it worked out that two wonderful men were able to install the furnace the next day. Highly recommended. Great experience!!
Description of Work: Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda M.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Punctual, efficient and first class work. Completed project early and under budget
Description of Work: Install gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,960

Frank P.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, several tech's arrived at 8 AM and the job was complete before 5 PM. Very Professional installation of a new Lennox heat and air system
Description of Work: remove and replace heat & air system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Bonnie G.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt and professional service. Friendly staff on the phone and technician who did the work. Entire process took less than two hours, including his having to make a run to purchase the control board. We would definitely use this company again.
Description of Work: Replaced control board on furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Marsha O.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I know things are busy for A/C repair companies this time of year. I was pleased the company had a repair person here to repair my A/C so quickly. The appointment was scheduled for between 2-4PM. The repairman, Don, called me at 1 to say he got done with a previous job earlier than expected and could make it to my house at 1 if that would work for me, which it did. Don was extremely personable and professional from the moment he entered the front door. He quickly diagnosed the problem and set about making the repair efficiently and with obvious expertise. When completed, he thoroughly expained everything he found, what he had done to fix the problem, and made sure any questions I had were answered. I asked him about a few other HVAC maintenance issues I need to have done soon, and he was able to explain what would be involved and give me very accurate costs for each. I will not hesitate to call Spokane Comfort Systems in the future, and plan to have them do my fall HVAC maintenance too. Thank you Spokane Comfort Systems for honest and reliable work. Please let Don know how much I appreciate the job he did today.
Description of Work: Diagnosed fan motor failure. Replaced fan motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Lisa B.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Our old furnace was deemed 'unsafe' due to a carbon monoxide leak and had to be shut down. After receiving bids from 4 companies, we chose Spokane Comfort Systems. Their bid was priced well and very easy to read, and they offered an Angie's List coupon too. They started the work the next day (it was February and we had no heat!) and we had a super efficient new gas furnace in just a few hours. Our giant old furnace was hauled off, and the area all cleaned up. They were helpful with the paperwork for the Avista rebate too. A little gap in some caulking developed the next day and they came right back to fix that up. Very pleased with their work and our shiny new furnace!
Description of Work: Replaced gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Alison B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
I thought Spokane Comfort Systems was great. Their salesman was thorough, knowledgeable and had been an installer so was able to tell me exactly what would happen during the install. They prioritized my business because my furnace had given out in December and so were quickly available to do the work. The installers were professional, friendly and efficient and left the workspace clean and neat. The company also filed my registration and energy efficiency rebate. In addition, I received $200 off for finding them through Angie's List, which was appreciated. My entire experience was very positive with this company. I would recommend them to anyone.
Description of Work: A Spokane Comfort Systems salesman came to my home to give me a bid on a new furnace. Two installers came to my home to install the furnace. The office staff called to check to make sure everything went okay, as well as filing my product registration and my rebate materials for an energy efficiency rebate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Rosemary S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Owner, Eric, showed up on time for our appointment. Able to explain options clearly and provide several bids. Available by phone for questions. Workers showed up on time for the 2 day installation and returned to relocate the thermostat. Very efficient and knowledgable.
Description of Work: Install new Lennox heat pump in a new location. Relocate and install Wi Fi programmable thermostat. Bypass humidifer and variable speed air handler also installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,400

Jim R.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
If you need any heating or air conditioning work done, USE this company. Here?s why. The owner Eric came to our home twice, once to gather information and make an estimate and once to answer further questions. Eric was punctual, genial, and honest. It was obvious from the beginning that he had great integrity and would not just tell us what we wanted to hear to make a sale. He was patient and clearly responded to every question, seeing the installation from our perspective. He returned phone calls promptly and politely. We were very impressed with him and trusted him completely. The installers, Darren and Don, were wonderful. They were very knowledgeable, efficient, and respectful of our property. They readily answered questions, and it was clear that our satisfaction was their first priority. The work was started punctually and finished punctually?no surprises, no hidden costs, and excellent workmanship. We felt we got a very good price for a top-of-the-line product. You will not find a better company to deal with than Spokane Comfort Systems. We would highly recommend them to anyone needing HVAC services.
Description of Work: Spokane Comfort Systems installed a new Lennox air handler, humidifier, wifi control, and heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,500

JOHN W.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic Co and Exceptopnal workers! This was a somewhat difficult task and they were willing to work with me in every way. The Co also was willing to meet the lowest bid by other Co's making them the winners of the bid for me. I truly liked this Co over all the others I reviewed and their mannerisms were superior as well as their knowledge base of the products they install. The workers did a magnificent job with the install and everything is working great. There is no way you can go wrong using this Co and you will be very pleased with hte fit and finish of the install or any work they do. Their attention to detail and desire to make things right and look the best possible is top notch! Enjoyable crew and fun to talk with as well. They will always be welcome in my home.
Description of Work: Relocated my Air Conditioner and replaced my old Forced Air Electric Furnace with a 98% efficient Lennox Gas Furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Kim R.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
Same day service for our air conditioning unit, called at 1:00 and service professional arrived within 2 hours. Quickly identified the problem, and was able to replace the broken component with parts he had on the truck. While repairing the failed part, he also identified other items which could potentially cause problems in the future, and adjusted them without charge. Very efficient. I am quite pleased with the service, the price was reasonable for same day service/repair, and they honored the Angie's List coupon.
Description of Work: Replaced failed capacitor in outdoor A/C unit, replaced burn wiring, rerouted wires which were rubbing against metal edge, threatening to wear through the insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Donald H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with this company from the office manager to the tech. It is hot today, and I know they are busy, but the office manager told me if there was any way to get someone out to me before tomorrow she would. She did get a tech out to me just a couple hours later. That tells me they pay attention to detail. The tech was professional, courteous, and knowledgable. He got my AC fixed very quickly. It was a bit pricey though, and that is because they charge that $89.00 fee just to show up. I think most companies do it, at least the ones I have dealt with, and even though it was a bit pricey, I was still very happy with them and I will use them in the future.
Description of Work: Checked out my central air, fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177

W H.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
I visited their website and saw clearly the "Get a FREE ESTIMATE". I called for a free estimate for extending a gas line from my boiler room to my laundry room to install a gas dryer. The first call resulted in a "please hold" for several minutes before I hung up and dialed again. On the second call, I was told that gas lines were done on a time-and-materials basis only. Well, ok, I understand that but I still need some kind of idea how much it will cost so I can make the decision to have the work done or not. Again, I was informed that gas lines are only done on a time-and-materials basis. So, is that $100 or $1000? $10,000? How about $0? I called a competitor who's coming this afternoon to give me an estimate. Free.
Description of Work: FAILED to come and give me an estimate in spite of their web page prominently displaying Get A FREE ESTIMATE.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Spokane Comfort Systems
[Member name removed], I am very sorry your phone call into our company did not get handled to your satisfaction. Unfortunately you called in at a very busy time for us during our Hot Summer days while we were flooded with AC calls. Not that this is a good excuse but our office staff always gives more information than just $99 per hour so you wont think the job could be $100 - $1,000 - $10,000. After talking with our office staff, I completely understand your frustration with your call into our office. Our staff did not give you the time or information you needed to make an informed decision and for that we sincerely apologize. I also understand our FREE Estimate web page could be more specific about our free estimates which we will make changes to. I know we missed our opportunity this time to do any work for you but I really appreciate your Angies List review because it will make us a better company. We try really hard to make everyone happy and can’t be successful without feed back and for that we thank you. At this point all I can say is that we are very sorry for not pointing you in the right direction and for not being more helpful when you called in. If there was anyway we could make it up to you, we would. At Spokane Comfort Systems, we work very hard to make everyone happy as you can see with our outstanding reviews on Angies list. If you ever need anything in the future and decide to try our services, we would greatly appreciate the opportunity to serve you. Sincerely Eric Brulotte Owner Spokane Comfort Systems Inc.

Contact information

620 N Freya St, Spokane, WA 99202

www.spokanecomfortsystems.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
SPOKACS981KA
Trade License Locale
Washington
Trade License Authority
Washington: Contractors
Trade License Expiration
05/04/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Spokane Comfort Systems is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Spokane Comfort Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Spokane Comfort Systems offers free project estimates.
No, Spokane Comfort Systems does not offer eco-friendly accreditations.
No, Spokane Comfort Systems does not offer a senior discount.
Yes, Spokane Comfort Systems offers emergency services.
Yes, Spokane Comfort Systems offers warranties.
Spokane Comfort Systems offers the following services: Heating & Air conditioning, sales, service and installation. Lennox and Rheem furnaces, heat pumps, air conditioners, Mitsubishi ductless units.
Installation of products not purchased from Spokane Comfort Systems. Duct cleaning, fireplaces

Contact information

620 N Freya St, Spokane, WA 99202

www.spokanecomfortsystems.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed