Skips Awnings

Everything went great, fast shipping after placing our order, fast installation, clean neat work, best in Spokane to work with!

Rick is the owner. They are excellent.

They are a local company. They did a very good job. They were very good and very professional. They knew exactly what they were doing. They have been in business for about 40 years.

unknown

It went great they were done in one day and the pergola is beautiful

very good

We didn't get started very well. I was working with the contractor who did the walls and he was going to oversee having the railings done also. The idea was that the wall contractor would pay close attention to what was required for the railings since he was responsible for them and being paid an administrative fee. For the most part, he did a good job on the walls, but seemed to flounder around in making arrangements for the railings. Since he still didn't have arrangements made for the railings when the walls were done I took that responsibility away from him and proceeded on my own. I had the owner of Skips, Rick Jenkins come out and go over the whole project and quote it. I also had another contractor who was recommended come out. He turned out to be overbooked and eventually declined to quote. I contacted a neighbor who had Skips do his railings. He gave them a good recommendation. Based on the good recommendation and what seemed to be reasonable pricing I went ahead with Skips. The railings are attached to the top caps of the walls. The top caps are glued to the blocks below them. The glue job is very critical! A few days after the walls had been completed and the glue had a chance to set up I checked and found about a third of the caps were not glued down. I contacted the wall contractor and he came out and redid the glue job. Just in case, I bought a tube of the glue and had it available to Skips if they encountered a loose cap. Sure enough, they found one loose cap and glued down so there was no delay in doing the railings.

We called Skip's twice to install an awning. The first time, they said they needed to check their calendar to schedule installation of one awning and give us an estimate to repair or replace our other awning. They didn't call us back. The second time we called, same response from another representative of the company. No call backagain! I'm looking into other companies.

The railings Skip's installed four years ago have all lasted well. They use powder coated aluminum, which is a good value. They can do a lot of custom work with it. That why I used them, and because I have noticed that the "subs" my builder uses (Ted Miller) have generally been very good for price, follow-up and quality. By this I assume the price was good, don't really know. I do know the materials are better than the ones at the Big-box stores. On the other hand they are not especially organized. During the housing boom, I twice tried to get them to bid this. So with the recession, and all other backyard projects completed, I went after that gate again. Its a small job, but it needs 2 guys - so I understand its often hard to get these things done. I had looked at an iron gate, big bucks. This time I got a bid, and on it was on time, and they had a good suggestion and spent quite a while going over options. Getting them to complete it took some time, and many times they didn't show when expected. I called to office and they seemed to not have the information centralized. After that first call, everyone knew who I was and what the job was. I work from home, so it's no big deal. 2 years earlier this would have been unacceptable, I would have called it off or took a pill or something. It turned out they didn't know they were out of stock on the right metal. Apparently materials are tight, to make it harder on them. When the arrived they forgot a part and had to come back yet one more time. BUT, it came out looking pretty good. Better than I expected. It looks strong too. Clean-up wasn't perfect, but good enough. No plants damaged or other problems. Once again, they spent quite a while discussing the issue of which way the hinges go. I think he (Dave) knew I had something wrong with my plan and was being polite. That turned out to be important, I could have made a big mistake with the way the gate opened. So I have to say the service itself was very good - they definitely wanted to satisfy me. I have a sturdy little two leafed gate, a pretty good looking gate, that is a custom solution to a problem that cost less than half or a third of what wrought iron would cost. But if I was planning a wedding, We'd give them a long lead time.