I have been using Oakenshield for about 7 years. I have never experienced any issues with tardiness or unprofessionalism. Price is standard for industry and their attitude is above and beyond expectations. I highly recommend their services.
Description of Work: Woodstove snd chimney cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Theresa F.
06/2018
5.0
chimney sweep
 + -1 more
They gave a thorough cleaning and safety inspection
Description of Work: Clean and inspect chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Steven T.
12/2017
1.0
chimney sweep
 + -1 more
They never followed up on my inquiry? Didn't return my call?
Description of Work: Chimney sweep
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Oakenshield Chimney Service
HI [Member Name Removed]: Sorry but Our records indicate We never received a message or a call from you. Phone calling is always best. Spokane (509) 624-4000 N Idaho (208) 777-1022 Please give us another try. Thank you!
Jeanne H.
09/2017
5.0
chimney sweep, fireplaces
 + 0 more
Very professional. Let us know what needed fixing and what was fine to use.
Description of Work: Chimney , clay liner, exterior bricks and fireplace insert inspected
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Sidney H.
03/2017
5.0
chimney sweep, fireplaces
 + 0 more
Extremely well; we liked Mark very much and his knowledge is rooted in decades of experience. It was great talking with him and we'll definitely contact Oakenshield Chimney Service henceforth.
Description of Work: Inspected our fireplace and gave advice on maintenance and future upgrading.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$151.09
Teresa E.
12/2016
5.0
chimney sweep
 + -1 more
Excellent! Very professional, explained everything he was going to do before he started. Since there was a lot of snow on the roof he cleaned our woodstove from inside the house. He wore booties to protect our carpet and worked efficiently to get the job done. There was absolutely no mess at all. We were scheduled on 12/27 but because they had a cancellation on the 19th we were able to have a very cozy warm xmas! I would definitely hire them again!
Description of Work: Clean woodstove and pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mark T.
11/2016
5.0
chimney sweep, chimney repair, fireplaces
 + 1 more
Very personable service. Since our house is 117 years old I had many questions and all were answered in an informative and professional manner.
Description of Work: Inspect chimney and firebox, make repairs as needed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Laura M.
10/2016
5.0
chimney sweep
 + -1 more
Mark did a fantastic job. He was prompt, professional, and did a very thorough job. He left everything neat and clean, and explained things very well. I will definitely rehire him.
Description of Work: Chimney needed to be cleaned after several years of use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David O.
06/2016
5.0
chimney sweep, fireplaces
 + 0 more
Cleaned my two chimneys so they could be in good, safe working order. Checked the third (from old oil furnace) and confirmed it was sealed up (great job furnace provider!). Also made sure my dampers were not needing repairs. One did not close prior to cleaning. Showed up a few minutes early, which is "on time". Completed job in just over an hour. Clean, knowledgeable and friendly service! Thank you Mark!
Description of Work: cleaned/sweep 2 chimneys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Margaret P.
02/2016
5.0
chimney repair, chimney sweep
 + 0 more
The chimney had been damaged from a tree that had fallen on the roof during a wind storm and they were very quick to go inspect and give me the condition report and work proposal. The inspection was done on 1/25/15 and the work was completed on 1/30/15. I talked to Tim Swartout and he was very nice, professional & communicative throughout the whole process. I even received before/after pictures when the job was completed. I am extremely happy with the work ethic and professionalism from Oakenshield Chimney Service and highly recommend them to anyone needing work done on their chimney.
Description of Work: Inspected & swept chimney top to bottom, cleaned creosote debris, removed and replaced 2 damaged chimney flues, added a stainless steel rain guard & spark arrestor, cleaned job site.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$645.68
janet M.
12/2015
5.0
chimney repair, chimney sweep, fireplaces
 + 1 more
Mark was great! Very thorough and knowledgeable. He did a full inspection of both chimneys and fireplaces and provided me with a detailed report, including recommendations and photos. He was on-time, professional and courteous. Definitely recommend!
Description of Work: Inspected 2 FP/chimneys
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jerry L.
11/2015
5.0
chimney repair, chimney sweep, fireplaces
 + 1 more
Mark was really great to work with. Showed up on time, courteous, professional and careful to keep things clean. The house we were buying just had new carpet installed. Mark was careful in protecting the carpet around the wood stove and the fireplace, he even removed his shoes whenever he entered the house. He did a thorough job of cleaning the two flues and inspecting them. His inspection revealed that one flue had hairline cracks from top to bottom, so was unsafe to use the one fireplace. I was really grateful to know that. I'm very pleased and happy with the service Mark provided and the job he did. Highly recommend!
Description of Work: Inspected and cleaned the flues in the chimney of the house we were buying. Price was fair considering two flues to deal with, and included a discount in the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$268
Bryan K.
07/2015
5.0
chimney repair, chimney sweep, fireplaces
 + 1 more
This company was great. We had an appointment to meet at the house at 1 pm. I arrived about 12:45. He was already working on the inspection when I arrived. Very professional and very knowledgeable on building codes and the proper installation of wood stoves. He cleaned the stove and when he was done wrote a full report that I could give to my insurance agent to verify the stove was safe and up to code. He was profesional and kept the work area clean through the whole process. I would recomend this company to anyone needing chimney cleaning services.
Description of Work: Inspected and cleaned a wood stove in a house I was considering buying. Before I made the decision to purchase the home I wanted to make sure the old stove in it was safe and up to code.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Steve P.
02/2015
5.0
chimney sweep
 + -1 more
On time, highly professional, extremely careful to avoid making any kind of a mess, provided much useful information about what he was doing and what he was finding, did a very good job of cleaning the chimney.
Description of Work: Cleaned 10 years worth of crud from inside our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Michael M.
01/2015
5.0
chimney repair, chimney sweep, fireplaces
 + 1 more
I was so impressed with this company! I highly recommend Mark for any chimney or fireplace needs. You could tell he had a passion for what he does and he is very good at it! He arrived on time, explained the procedure and what he was going to do and gave recommendations for his findings. No sales pressure, just helpful information and a clean fireplace and chimney! He spent about an hour inside and outside on the roof of the house (note, this was December...cold and icy!) so I felt the fee of $139 was more than reasonable for the service we received. He will be our go-to fireplace guy from now on.
Description of Work: Inspected and cleaned our wood-burning fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Cindy M.
12/2014
5.0
chimney repair, chimney sweep, fireplaces
 + 1 more
Mark was meticulous, courteous, and professional. Not only did he clean the chimney, he removed and disposed of a huge old woodburner for a very reasonable added cost. I would recommend Oakenshield to anyone needed chimney/fireplace work.
Description of Work: Swept chimney bottom to top. Remove creosote debris. Cleaned firebox. Also removed and disposed of an old woodburning insert that required a second worker and a bigger truck. Mark took care to get all of the work done quickly and cleanly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Joe P.
11/2014
5.0
chimney sweep
 + -1 more
We are repeat customers of Mark, and this is the second review I have written for Oakenshield. He arrived on time, laid protective coverings on the floor all the way to the door, and got to work. Minor adjustments to stove pipe; discussed suggestions for future replacement needs. And as always, left the space cleaner than he found it. We highly recommend Mark for his professional skills and manner. Though the entire family was home during this year's visit, I appreciate the fact that, as a woman, I have always felt extremely comfortable having him work in our home whether alone or with the kids home. Professional, friendly, knowledgeable, and excellent to work with.
Description of Work: Annual cleaning of stove. Suggested (and added) a temp gage to help us regulate our fires. Cleaned stove and pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Linda P.
11/2014
5.0
chimney sweep, fireplaces
 + 0 more
Oakenshield was extraordinarily professional. Mark was on time, took off his shoes when entering our home, spread covers to protect floors, didn't make a mess, and removed a lot of soot. He cleaned our wood stove, its glass, and vacuumed its inside. Mark provided a great deal of information on proper operation of the stove, and the ideal wood to burn. He charged $159 which was his quote when the appointment was made. I would recommend him unconditionally.
Description of Work: Cleaned chimney & wood stove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Clifford M.
10/2014
5.0
chimney sweep
 + -1 more
Couldnt have been more professional. very neat appearence, took shoes off even though i said he didnt have to. He took pictures which made it easier for me see the condition.
Description of Work: Inspected and swept chimney
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Michelle A N.
09/2014
5.0
chimney sweep, fireplaces
 + 0 more
AWESOME!!!! My house was built in 1911 and I have a newer free standing Country woodstove. Mark arrived right on time. Very professional. Explained what he was going to do and asked if I had any questions. He laid out a drop cloth from my front door to the wood stove and then proceeded to go out to the roof and work. When he came back in he showed me pictures of both chimneys. He explained the condition of each. My original chimney is what my gas furnace vents out of. My woodstove chimney is the one he cleaned. After explaining about the condition of each in detail, which was very helpful he proceeded to continue the cleaning of the woodstove from inside. After he was done he explained what he had done and gave me advice on how to use and left a pamphlet on 'proper' burning. You'd never even know he was there. Cleaner than when he came. Will definitely use again. Thank you Mark!!
Description of Work: Cleaned chimney and woodstove, took pictures of both chimneys and explained condition etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Carol S.
09/2014
5.0
chimney sweep
 + -1 more
Mark was on time. He was courteous and explained everything clearly. He gave us a discount for having the job done before his busy time, as well as giving us a container of creosote removing granules to use when burning, no charge. He also cleaned up thoroughly. After he had already put away his ladder, my husband had a question about the chimney to a downstairs fireplace we have never used, so Mark graciously and cheerfully got his ladder back out, went up on the roof again as well as downstairs to look at the unused fireplace box in order to answer my husband's question. He answered all questions to our satisfaction. He also recommended a thermometer for our wood stove so we can burn at the right temperature, which no previous chimney sweeps had done. I have no complaints at all. There is not much to write because he was very professional and things went so smoothly. I thought the price was fair and competitive with previous chimney sweeps.
Description of Work: Inspected and cleaned chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
James D.
08/2014
5.0
chimney sweep
 + -1 more
Mark arrived approximately 30 min early (Yay!). He was very friendly, professional and began work immediately. He completed the work in his estimated time of one hour. There was absolutely no trace of his ever being in the house (very careful with carpet covering and area surrounding fireplace), so Yay, again! Very reasonable cost for fireplace use peace of mind.
Description of Work: Inspected and cleaned fireplace chimney
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Jon A.
06/2014
5.0
chimney sweep
 + -1 more
The two man crew arrived on time. We have a steep two story roof which they scaled to do the flue cleaning. Removed three gallons of creosote. Cleaned the inside of the stove and the window. Inspected chimney cap screen. Inspected inside of stove for any possible problem areas. Were very careful about leaving no trace of residue in the house. Communicated clearly about the results of their cleaning and inspection. Very professional. Honored their 15% June discount.
Description of Work: inspected wood stove, cleaned chimney flue, cleaned inside of stove and stove window.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$128
Martin S.
05/2014
5.0
chimney sweep, fireplaces
 + 0 more
They are professional and timely on their service call. He found a large hole in the chimney and sealed it. I am satisfied with there service. It was 13 years since we had the chimney serviced.
Description of Work: Cleaned our chimney on the main floor and cleaned the Fireplace insert in the basement. Sealed a large crack in chimney. Put a second chimney cap on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$397
Rebecca D.
12/2013
5.0
chimney sweep
 + -1 more
Very professional and friendly, gave good advice of how to conserve heat and future possibilities. Very clean and quick with service. Extremely please and will be using them from here on. Will be telling others to use Oakenshield for their chimney needs.
Description of Work: Chimney sweep and evaluation of chimney
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Fireplaces,
Chimney Repair
FAQ
Oakenshield Chimney Service is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 8:30 AM - 4:00 PM
Oakenshield Chimney Service accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Oakenshield Chimney Service does not offer free project estimates.
No, Oakenshield Chimney Service does not offer eco-friendly accreditations.
No, Oakenshield Chimney Service does not offer a senior discount.
Yes, Oakenshield Chimney Service offers emergency services.
No, Oakenshield Chimney Service does not offer warranties.
Oakenshield Chimney Service offers the following services: Inspections Maintenance Repairs Restoration