Neighborhood Fence Inc. is a family-owned fencing installation business. Randy and Ray Spies have been in action in the fencing industry since 1976. In that time they have constructed thousands of fences, and have created a solid relationship with homeowners and contractors throughout Spokane and surrounding areas. DBA Names: Neighborhood Fencing & Neighborhood Fence. Additional contact: (509) 216-9145.
Quality was great fence was perfect however timing awful. delayed, delayed, delayed. nothing on time promised. responded but always had excuse. Would I hire again? Yes with a qualifier that if they were late, there would be a monetary penalty imposed for each day late.
Description of Work: fenced yard with large gates for mower
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
Yes, I recommend this pro
$2,675
Roger T.
01/2017
5.0
fencing, hardscaping
+ 0 more
It took about a week. They left the area clean. They worked with us in terms of what we wanted to do with the fence, and that worked out. We showed them a design and they followed it. So, they did a good job. The only issue that I had was, the post footings, what they called the crown the post footings. They put the footings in and didn?t do any finish work in the base of the post. Once the posts are set in, it?s in concrete, you can?t come back, unless you come back and fill it in. It wasn?t an issue after that, because I did go back and treat all the posts bottoms. The only issue that would come up, would be that in terms of construction if they gave different options. Mainly they used staples to secure the wood on the fence, and if they would give an option to use screws. Normally they would use a nailer, they shoot these large nails into the wood. It slows them down if they use the screws. They had already started so I didn?t, looking back I wished I would?ve. Cause it?s easier to repair with screws.
Description of Work: We used Neighborhood Fence. We had a fence around the whole property and a pergola put in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
MARK E.
08/2016
5.0
fencing
+ -1 more
Got five bids, Neighborhood Fence was in the low middle. Had some challenges: sloped lot, mature landscaping, very definite design and material requirements, and I have done a lot of construction myself and would be home the whole time. Took a while to get started, all the fence companies were very busy this Spring because of the windstorm in November and we had a family trip planned, but Randy was able to begin within a week of my eventual desired date. Building required a big tear out and haul away of the old fences (plural) and a hugely overgrown ivy vine. Post setting on a slope in rocky soil was no picnic. Custom post top details were measured and cleanly cut, And I was asked by Chris, quite a craftsman, many times for input - he wanted to make sure I was satisfied all along the way. The final result is exactly what we hoped for. Very satisfied and would use Neighborhood Fence again. Some suggestions: Know what you want, communicate what you want, be available for questions, and DON'T wait until the end of the project to change your mind or say you wanted something different!
Description of Work: Built a new wood fence to replace an aging fence partially destroyed by the wind storm last winter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$3,500
Beau S.
06/2016
5.0
fencing
+ -1 more
unknown
Description of Work: Initial consultation to price out options on fence installation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michelle B.
05/2016
3.0
fencing
+ -1 more
Overall quality of work seems to be good. Price was competitive. As of now however, 3 weeks after payment in full was made, fence is not complete. There is one panel of our fence that has been left undone. A week after paying (with the assumption that the last panel would be finished in the next couple of days) no one came to finish the job. I called one of the business owners and told him that the work was incomplete. He assured me he'd send someone out to finish the fence. Two weeks later, no one has come and I have not heard back from the company. I called one of the owner's again (Ray Spies, 5/2/16), only to hear a somewhat unintelligible voice mail message on his phone. I left a message. I am hoping I can update this with the news that someone came out to finish the work promptly. Perhaps then I can upgrade the rating somewhat. Otherwise, professionalism, punctuality, and responsiveness will be downgraded to F's. Beware if you are considering this company.
Description of Work: Tore down wooden fence and installed 6 ft white vinyl fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$5,200
Norma H.
03/2016
1.0
fencing
+ -1 more
After estimate (employee was late for that) said would arrange date for repairs within two weeks. After two weeks I called them and they set up an appointment for repairs. Cancelled my appointments for that day and, after waiting - he came to door and said couldn't make it that day but would come the next day. Did not show up the next day. Have made arrangements with another repair co. We consider their actions unprofessional.
Description of Work: Estimated cost of fence repair and said would get to us within two weeks to do the work.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Wilma K.
01/2016
5.0
fencing
+ -1 more
unknown
Description of Work: The owner and his crew did a great job putting in a fence in an almost impossible location. I liked the owner's philosophy "do a good job and you don't have to spend time going back to fix it".
Rating Category
Rating out of 5
Yes, I recommend this pro
MARK J.
07/2015
1.0
fencing
+ -1 more
I joined your service to pass on to others my disapointing experience with Neiborhood Fence. I had some minor damage done to my fence that a renter next door had done .I contacted one of the owners Randy to make this repair which turned into a month long series of a dozen phone calls with none in return and a lot of false promises and excuses why no had come to make this simple 10 minute replacement. I had even asked about them giving me a bid for some additional work why they were here but I guess they have all the work they need without mine. This is really frustrating to me I have been a Licensed General Contractor for 18 years and and would not still be in business if I treated my customers that way. I guess if your going to spend alot of money with Neiborhood Fence then your a priority but if you need additional service in the future even if has been long time ago your out of luck, go some where else. .
Description of Work: This provider installed a vinyl fence 9 years ago for us and did a nice job.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John S.
06/2015
5.0
fencing
+ -1 more
unknown
Description of Work: received estimate only |have not yet used services
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer D.
09/2014
2.0
fencing
+ -1 more
unknown
Description of Work: Our neighbor is the one that contracted with Neighborhood Fence to install their vinyl fence and we had agreed to split the cost of the side that we share with them. Initially we had talked to another company jointly but we decided to hold off - we have a wood fence and it would last another year while we saved to pay for the new fence. Our neighbor told us about 10 days before Neighborhood Fence would arrive to install that they were coming but he didn't know what the cost of our share would be. We attempted to contact them to get the information and get a written quote. After 3 attempts, we finally reached the owner. Never did he call us back. Then we emailed a picture of our yard with all the dimensions and asked for a quote for our entire yard. Plus a separate invoice detailing the cost of the side we were splitting with our neighbor. We did not hear back. Another couple of calls and again finally reached them and he didn't remember us and had no idea who we were. My husband gave him the details and he finally remembered us. He promised to get us the info. We did get a quote and then the details of what we were paying for the split side was provided before tax. My husband called again asking for the total, with tax. We didn't want an estimate - we wanted the actual amount we would owe. We never got this until we received the invoice at the jobs completion. They were scheduled to arrive on a Tuesday to install the posts. The Sunday before my husband and our neighbor worked long hours to pull out our existing fence. Tuesday came and no one showed up. Our neighbor didn't even know what was going on and hadn't gotten any call. After several calls to track them down they said they would be coming out the next week. Someone did show up but all they did was take measurements, even though we had been told the installation of the posts was going to be done. More phone calls to get someone to talk to us and we learned that they would be out the next Friday to install the posts and the following Monday to install the panels. Friday comes and no one shows up. This time they did call our neighbor and indicate 3 crew members had gotten food poisoning so they couldn't work and they would be out on Monday. And once again, Monday comes and no one shows up! No one got a phone call indicating status. Tuesday comes and they did show up and installed posts (during all of this my husband and I are working full time so we never know that the work isn't being done until we get home from work and see no progress). We were not told when they would come back to install the panels. But based on the previous timeframe of posts on Friday, panels on Monday we assumed since the posts went in on Tuesday they would return to install panels on Friday. No, of course not. We waited another 11 days before they returned and installed the panels. During this time no one called and told us when we could expect them. Our neighbor had contracted with them and he didn't have any idea when they would return to finish the job either. Before all the issues with not showing up to complete the work began we had discussed having them install a double gate on our property but when the issues began we called and told them not to install it. The owner didn't even care that we were cancelling an additional $2000 of work. He just said "ok" and hung up - didn't ask why or if there was something he could do to earn our business. Just hung up. We do not recommend you use this company - they were completely unprofessional, difficult to get a hold of and took way to long to complete a project. The quality of the work appears to be okay but it's only been a few days and we've not experienced any kind of bad weather. We hope the work holds up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$1,100
Brenda N.
06/2014
2.0
fencing
+ -1 more
We were impressed when we hired him. When downhill from there: 1) 4 day job ended up being almost two weeks (neighbor with a dog wasn't happy), 2) when the fence was done we noticed our sprinklers ended up on the other side of our fence or underneath the fence, the crew came in around 10-12 inches when they installed the new fence, we lost some yard space and had to get our sprinklers redone (he sent out a friend and quot;who owed him a favorand quot; to repair the sprinklers and he wanted to reroute our whole system, we said no and called our guy who fixed it - Randy did pay for repairs and kept saying this has never happened and had no reason, 3) it was a beautiful fence, then a few days into it, started warping (he only installed 2 cross bars, should have done 3 (that's how he underbids by cutting corners), 4) referred us to a guy who stained the fence, he told us the boards were too fresh and not dried enough (the fence guy disagreed), 5) Randy didn't come by to check on the progress of the job, 6) when they sent someone else out to stain the 3rd cross board they had to install to prevent more warping, he was going to pay for the stain and never did. Our fence is fine, however when the light hits it everyday, you can see all the flaws. We kept asking for warranty information and a chance to see fences he had done, but we never got that information. We should have gone with someone else, we were surprised his reviews on Angie's list were good (that's why we picked him). Live and learn.
Description of Work: They tore down our old fence and installed a new one.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$4,700
Karin S.
05/2014
5.0
fencing
+ -1 more
unknown
Description of Work: The reinforced the existing fence and replaced some of the upright boards. They also replaced 1 gate and added another. They provided excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Janice C.
05/2014
5.0
fencing
+ -1 more
unknown
Description of Work: They installed a vinyl split rail type fence in front and a 6 ft privacy fence in the back yard. We are very satisfied with the company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
anne W.
05/2014
5.0
fencing
+ -1 more
Randy and his crew did a great job. Was willing to customize for us. Fence exceeds all of our expectations
Description of Work: replaced fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Charles R.
11/2013
5.0
fencing
+ -1 more
Did a great job. Looks great.
Description of Work: Installed fence. Enclosed the already 3/4 completed fencing of back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Patricia L.
10/2013
5.0
fencing
+ -1 more
The fence is made of a combination of pressure treated wood and cedar. The posts, bottom rail and top cap are pressure treated wood. The rest of the fencing material is ceder. The style is I believe called shadow box. I plan to paint the pressure treated wood next summer to match the fencing on the other side of my house. The bid was completed by the owner and his daughter. I like the family and neighborhood theme of the company. Various parts of the project were completed by different people and everyone was very friendly, including the black lab and quot;Boand quot; that played with my chocolate lab Cleco. The carpentry was excellent. I am really satisfied with the end result. I plan to use them again.
Description of Work: Installed about 47 feet of fence we needed replaced. I wanted the style to match the existing fencing around the front of our house. Originally I was going to just have them put in the posts, because they offer that service for DIY folks which I think is really cool. I think he quoted $30 per post to have them placed in the ground with concrete. Out of curiosity I asked for a bid to do the entire fencing project. It was a good bid and with their 30 years of fencing experience I decided they could do a better job than me. :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,195
Marcia C.
09/2013
5.0
fencing
+ -1 more
Removed old fencing, replaced fencing. Beautiful job. Friendly, reliable and professional. Provided references for other work that I was looking to complete, and each reference has turned out to be fantastic. Appreciate the and quot;going above and beyondand quot; service attitude. Very helpful
Description of Work: Replace fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Elizabeth P.
06/2013
5.0
fencing
+ -1 more
When I email the man from Neighborhood Fence Inc he always responds and finds all the information with helpful alternatives. He's very willing to create a workable solution and he is knowledgeable of what the options are. I need the approval from the home owners association before I can move forward with the work.
Description of Work: Neighborhood Fence Inc gave me an excellent bid for fencing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edward A.
04/2013
5.0
fencing
+ -1 more
Cost estimate of the work to be done was very reasonable. The quality of the work was very satisfactory and done in a reasonable amount of time. I am sure they found the job much more difficult than they originally thought it would be due to the amount of concrete involved that needed to be jack hammered up, but they didn't complain or ask for more money, they just did it and we paid what the quote was. I found them to be an excellent choice. The only thing I didn't like was on one post they spread the broken concrete pieces around the garden bed instead of leaving it in a pile, so I had to spend a couple hours cleaning it up.
Description of Work: Replacement of two rotted fence posts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Dan P.
01/2013
5.0
fencing
+ -1 more
We are very happy with our new fence. Looks great, works great. Checked out a few other outfits, and feel that we got an excellent price for what we had done. Even in a bad winter storm they got the job done with very little delay. This is a local company, so the money you spend with them stays local.
Description of Work: Fence install
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,700
Roberta E.
09/2012
5.0
fencing
+ -1 more
Randy was available for a bid at 8 am the day after I called. That told me he was serious about wanting my business. I had a drawing of the existing fence done by an architect. Using that, and our discussion of what I wanted done, he gave me a bid in the spot! After studying the Internet and waiting for other bids to come in, I called Randy to tell him I wanted to work with his business. He seemed very pleased and told me they could begin in 4 business days (Friday to thursday). I made visits each day and was impressed with the speed of progress and the manners of the workmen. Despite unanticipated challenges (more jack hammering than anticipated, peculiar sprinkler line issues), the work was finished the following Tuesday afternoon. For a big job like this, finished in under 4 days! I met Randy back at the property for a final review that afternoon. He called me when he realized he would be a few minutes late - again, remarkable customer service. We walked the line, checking thing over and talking about the job. I found this to be an extraordinarily positive business relationship.
Description of Work: An old wooden fence that was half rotten was removed (241 ft plus 4 ft gate and 12 ft gate) and replaced by lovely vinyl posts, gates and fencing. The change is awesome!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Emmet S.
04/2012
5.0
fencing
+ -1 more
Randy gave us a great bid after coming out and viewing the site. We had a good feeling about him and his work, and the bid worked in our budget. After giving him the go-ahead, he put us on the schedule and had the work done in 3 days from start to finish. The design we asked for was a little out of the ordinary. There were a couple of design flaws that were unforeseen in design. Randy and I came up with a solution that didn't cost any extra money, but solved the problems adequately. (The gate is a rolled gate that runs along the length of the garage. It's one piece and heavy enough that it should probably be motorized. The concrete of the drive is not level which impedes the smooth rolling of the gate across it.) We plan to have it motorized in the future and will be calling Randy to get it done.
Description of Work: Replace alley way gate for auto access
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jean C.
07/2011
5.0
fencing
+ -1 more
They were supposed to do the work earlier but were waiting for summer so that the concrete could fix in properly. I liked their professional way of handling things. They did a fabulous job. I did check it with other people for the price and it was okay and that's what I paid. They just really did a fantastic job. Their price was little high but the quality was excellent so I can't really complaint.
Description of Work: I used Neighborhood Fence Inc for fencing. The last time I used them was during early May. They did the fencing and also replaced the concrete post.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
David K.
05/2010
5.0
fencing
+ -1 more
There work was good. They were prompt. The cost was what the said it would be. There were no surprises.
Description of Work: Installed a fence
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Neil W.
11/2009
5.0
fencing
+ -1 more
My neighbor had her entire fence done by them and so I decided to use the same company. They were on time and did the job for what the bid amount was. There were no hassles and no call backs. It all went well and I was satisfied. It was a small business run by him and his brother. I would use them again in future if needed.
Description of Work: I used the Neighborhood Fence Inc to do a small part of my fence.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Pavers and Hardscaping
FAQ
Neighborhood Fence Inc is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday: Closed
Neighborhood Fence Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa