Mr Chimney Inc

Unable to get to me until end of the mouth

I never heard from them or the other two submissions I made.

Great. Scott and Matt are so professional and knowledgeable at their craft. I know without a doubt they want me and my home safe from possible fires.

The team that showed up was prompt and extremely professional . They completed the work as required and took the time to show and explain to me the issue(s) with my chimney. They also suggested several solutions to the problems observed and provided an estimate on the spot for one possible fix.

Professional,timely and clean! Very happy customer!

Mr Chimney provided excellent customer service from the time I called to get the estimate to when the job was complete. The guys who repaired the chimney were very knowledgeable and did a great job on the chimney and with the clean up. I will recommend them to others.

They were on-time and very efficient in their work. No work was needed at this time but I asked for an estimate for service anyway. They happily provided it for future reference. The estimate was free

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He was on time and quickly finished work. Explained worked done and explained recommend additional work and reasons.

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The repairs were completed adequately. However, an hour before the initial appointment I got a phone call saying he "couldn't make it" - no reason or explanation given. I was called later and rescheduled for the following week. I waited through the window of time he was supposed to arrive, and then started calling. After two attempts (and more waiting) he called back and said he didn't realize my appointment was on his list for that day. At least he apologized for the inconvenience this time. However, he will not get any further business from me.

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All went well and very nice to deal with.

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I didn't use them, instead I used Arc Contracting who did a fantastic job.

We moved into a new house less than a week before Christmas. We really wanted to have a cozy fire on Christmas Day but we knew from our home inspection that the chimney needed some attention. We called Mr. Chimney hoping they might be available on short notice. They were very accommodating. They inspected and cleaned the chimney and fireplaces. They were very thorough. They covered everything around the hearths up so that not a bit of soot got anywhere on the hearths our surrounding floor. Then they walked us through where and how to control the draft, and even explained how to operate a funky 70's blower insert we have in the basement fireplace. They also let us know about some preventive work that needs to be done this summer on the grout above the roof line and gave us a reasonable quote for the work. We were extremely pleased with their professionalism and customer service.

we compared bids and found theirs to be too high

Mark and Chris ran a little late but called before due to explain why. As important as what they did was what they didn't do - they did not charge me for an unnecessary cleaning. They were very good about explaining the condition of the chimney. They installed caps (on two chimneys) at my request. They were knowledgable, professional and a delight to work with. I would recommend mr. Chimney and will use them again.

Complete satisfaction. We are very glad to have had this company repair and rebuild (partial rebuld) our chimney. Everyone we had contact with was very professional, courteous and skilled. The chimney looks great and quality of workmanship more than meets expectations - A+

They were very thorough and very nice.

Excellent workmanship, prompt service, answered all questions, and I had a lot of questions. Very polite and professional.