We recently purchased a home and needed some fence repair, We scheduled a bid/estimate appointment for about a week later. During the intervening days, we were able to rectify the problem. As is common when purchasing a new home, moving, unpacking, and work-life occupies one's existence. When the office employee called to confirm the appointment for the next day, She was offended that I had not called them first. If you are looking for a company where the employees berate you, this is the company for you.
Description of Work: Fence Repair
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Response from Moran Fence Inc
When a business gives you the courteously of scheduling you a 'free' estimate and they are busy enough you have to wait more than a week to get onto their schedule a common courtesy would be to cancel the appointment so someone else could use the time slot. A customer who believes we're not worth their time for a phone call isn't someone we would chose to do business with anyway. Everything works out best for everyone in the long run.
Fred H.
07/2017
4.0
fencing
+ -1 more
.
Description of Work: They gave me a quote for fence work for $4800.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Gloria K.
05/2017
5.0
fencing
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Glenda S.
05/2015
5.0
fencing
+ -1 more
First off I called about 5 companies from Angie's list and of the ones that did show for an estimate Moran was the only one that could do all the required work and they were the only one that offered alternatives to what I needed. The previous owners had created raised beds using basalt rock on two sides of the yard and as there was existing landscaping I wanted to save the beds. The problem with the raised beds and the fence install was created by the fact that the previous owner had used the old wooden fence to hold the dirt in the beds and of course these were rotting out and I would have to have something to retain the dirt in place. All previous companies said I would have to subcontract for cement work on my own and they could do the rest. All I could see was a major mess and a huge cost. Moran fence arrived and saved the day! Not only could they do all work necessary to build a retaining system along with the fence, they offered an alternative to a concrete retaining wall using a product called gravel board. Wow! Did that impress me! That one suggestion saved me thousands of dollars. I was given a detailed quote with alternative pricing for wood and chain link in writing. I set a date for install in the spring and they were there at the crack of daylight on the appointed date. It happened to be one of the worse weather days you could imagine - rain and cold - and they worked through it all. Within two hours my old fence was down and on the truck and the post holes were being dug. They allowed two days for the posts to set then returned and finished the job - and I do mean finish. (Thank goodness they had a beautiful day this time). Not only did they finish the fence but they put all the dirt back in place in the raised beds, they raked and cleaned up to include every scrap of anything. The whole process was amazing and professional. Their price was a little more but they are well worth it! As their motto says "We Install The Best and Fix The Rest". I can only add Amen! I was assured that Moran Fence will stand behind the install at any time. It was a pleasure to work with such a professional company and I recommend them to anyone that wants a fence done right the first time!
Description of Work: Installed a 6ft chain link fence with a gravel board base of about 2 feet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,350
Amy H.
01/2015
5.0
fencing
+ -1 more
They did a good job.
Description of Work: Installed a fence for a rental home for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janet M.
12/2014
5.0
fencing
+ -1 more
The staff were courteous, professional, and returned my call promptly.
Description of Work: Answered questions about fencing products.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy F.
11/2014
4.0
fencing
+ -1 more
They did what they were hired to do. The fence is in place and the gates work just fine. They didn't give us a schedule for the work to be completed and were difficult to get a hold of. The job took longer than I expected, but they did good work. Don't call them if you are in a hurry, but if you have the time to wait and patience for multiple calls to them for service then go for it. I actually called them back to get pricing for fencing on another part of my yard, but they never returned the call.
Description of Work: Put in some field fencing for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$3,000
Katy K.
11/2014
4.0
fencing
+ -1 more
I went with a company that was able to simply fix the gate lock to keep it closed. for about $100 dollars.
Description of Work: I needed an inexpensive way to keep my fence gate closed. However, the estimate I received was for entirely rebuilding the side fence and gate, at a price of $1600.
Rating Category
Rating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Jim H.
11/2014
3.0
fencing
+ -1 more
It seemed a little slow and disorganized; not the highest level of professionalism.
Description of Work: Reinforced fence; did not "hide" the bars in front and work on the back of fence.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Brooke O.
11/2014
3.0
fencing
+ -1 more
We didn't go with them because they were $4000 higher that the other 4 bids we received.
Description of Work: I give them credit for actually coming to our house to give us a bid, a lot of people we called wouldn't even do that.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$10,000
STACEY R.
08/2014
5.0
fencing
+ -1 more
They were too expensive, but they were nice. He said he would only replace it and he quoted me about $16000, which was crazy.
Description of Work: They came out for a bid. I was looking to have a fence either repaired or replaced.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jenifer G.
07/2014
5.0
fencing
+ -1 more
The fellas initially said the project would be completed much later than we needed, but we didn't have an option. Then they came 2 weeks before that, which was GREAT! Squeezed us in, as it was extremely important for our pets. The other company we interviewed would have charged us about the same, but that was using OUR materials! Nice enough guy, but way too expensive. This outfit was expensive, also, but the going rate, from what we understand.
Description of Work: Fenced in our back yard, with several gates, using chain link.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Pamella P.
04/2014
4.0
fencing
+ -1 more
I have not yet made a decision on who or when to use someone to fix the fence.
Description of Work: Gave estimate for fence repair
Rating Category
Rating out of 5
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Stephanie L.
03/2014
5.0
fencing
+ -1 more
I contacted Moran Fence regarding getting a 6 foot chain link fence installed on Monday January 20th and Jerry came out to give a quote on Wednesday January 22nd. Out of the 3 companies that came out he was the only one to give a written quote on the spot. I read the other reviews and noticed that most of them said Moran Fence is not the cheapest so I was expecting a higher quote from them. In fact, they were the LOWEST quote. We had the fence installed last week and they did a fantastic job! It was a 2-man team and they came out on Tuesday the 25th of February to set the poles. They also removed a few of the old poles we weren't able to remove ourselves. They said they would be back on Friday to finish because we were very much wanting it done by the end of the week. Imagine my surprise when they showed up on Thursday, a day early, to finish the job. They worked quickly and efficiently and I am ecstatic about the finished product. I would definitely recommend them to anyone looking for a high quality fence at a great price.
Description of Work: Installed Chain Link Fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Steve B.
02/2014
5.0
fencing
+ -1 more
A bit more than others but trusted the quality and reputation. Great warranty. Great employees, friendly, hard-workers, prompt, and fast. Highly recommend.
Description of Work: 372 feet of cedar fence, metal posts, 3 rail, 2 gates, on hilly terrain. Cleared brush, hauled debris. A bit more than others but trusted the quality and reputation. Great warranty. Great employees, friendly, hard-workers, prompt, and fast. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Theresa C.
08/2013
3.0
fencing
+ -1 more
I contacted them via email. I live in Seatle and the job is in Spokane. They would not give a bid unless I would make an appointment to meet them when I was in town. They said there was many types of fench and questioned gate placement. I explained via email that there is an existing wood fence there to match. The bid would be for the whole span along the alley or replace the missing sections and include a walk through gate, big enough for a wheel barrow to go through. There are scrubs so the gate placement is obvious. I also asked for a bid on 6' cain link of good quality - 11 ga. The request was a simple quote with obvious needs. I was not happy with this unhelpful approach to a request for a bid.
Description of Work: I asked for a bid for replacing and or fixing an existing wood fench and for a bid for 6 foot chain link fench.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
4.0
Steven N.
06/2013
5.0
fencing
+ -1 more
They were not the lowest bidder. They knew what they were doing. Quick. Professional. Fence is better than I expected.
Description of Work: Buit backyard fence ... about 100 plus feet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jon M.
04/2013
5.0
fencing
+ -1 more
They were great and they looked at the property and said that the back of the property looked well but they were on time, fine to work with but wasn't the job they are willing to take on which I don't blame them for that, they're the only one who said no. The price was good but not the best out there.
Description of Work: I got an estimate from Moran Fence Inc to put up a fence.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda N.
12/2012
5.0
fencing
+ -1 more
We went with another company who was less expensive and now wish we hadn't. Lesson learned - you get what you pay for. Moran has been around for awhile and you see alot of their fences in the community and they look beatiful year after year.
Description of Work: The gave us an estimate. They were very professional with their estimate and pricing. Their estimate was very well written and e-mailed to us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Steven N.
12/2012
5.0
fencing
+ -1 more
My 20 year old fence blew down in a storm about 1.5 years ago. I needed a new one. I wanted to discuss different styles of fencing with somebody who knew fencing well. I contacted three contractors for estimates and advice. I chose MORAN FENCING after seeing some of their work elsewhere and because they have been in business for years. The estimate and advice was professionally provided. MORAN FENCE was not the lowest bid. We scheduled the project to start on 12-6-2012 and be completed on 12-10-2012. MORAN did exactly that. The new section of fence looks great and is well constructed. The builders knew what they were doing and arrived at the time they said they would. I don't know what else I could have asked for or expected. MORAN did a GREAT JOB. SMN, 12-10-2012
Description of Work: My 20 year old fence blew down in a storm about 1.5 years ago. I needed a new one. I wanted to discuss different styles of fencing with somebody who knew fencing well. I contacted three contractors for estimates and advice. I chose MORAN FENCING after seeing some of their work elsewhere and because they have been in business for years. The estimate and advice was professionally provided. MORAN FENCE was not the lowest bid. We scheduled the project to starte on 12-6-2012 and be completed on 12-10-2012. MORAN did exactly that. The new section of fence looks great and is well constructed. The builders knew what they were doing and arrived at the time they said they would. I don't know what else I could have asked for or expected. MORAN did a great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Alfred H.
07/2012
5.0
fencing
+ -1 more
The job included removing old fence, setting new posts, attaching horizontal rails and attaching vertical fence boards. All personnel that I worked with were very friendly and courteous. They were extremely punctual, and cleaned up the work area well. We had many "special" requests about how we wanted certain aspects of the job done, and the company worked with us through all of these requests. Even with the established nature of the yard (lots of shrubs, trees, etc. near the fence line), they never complained about having to work around 'natural' obstructions. The end result is a beautiful fence that will undoubtedly be standing much longer than I will be!My only complaint is that due to scheduling issues (some not the company's fault: holiday, weather), it was about 10 days between when the posts were set and when they came back to install the fencing. However, this was a small inconvenience to pay for the overall high quality of their work. Highly recommended!!!
Description of Work: Replaced a cedar fence around perimeter of yard.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Bill T.
06/2012
5.0
fencing
+ -1 more
did not use
Description of Work: Received a bid on fencing and found that their bid was too high. They were very responsive to my bid request and very provessional but used another bidder.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
David B.
06/2012
2.0
fencing
+ -1 more
The salesman was very jocular; however, it appeared that his comments about what we could do did not necessarily jive with the crew foreman. We were told the fence could go to the street where the original fence stood; the foreman said we should have 2 foot setback for utilities. We went with what seemed to be accurate with the set back; I believe the city recently told me that is incorrect. The crew foreman was very rude in general and seemed to take issue when my mom asked about the job. We also wanted the lock placed on the outside of the fence for accessibility during the winter; instead telling the downside to that plan, he just did opposite of what we wanted and installed the lock on the inside. I couldn't believe that even the $6,500 check in his hand didn't even evoke a thank you on his part. I was also disappointed that the company didn't have set of customers willing to allow potential customers to view the company's work. My biggest complaint involved the foreman's attitude. Except for the black marks bleeding down the gate from the screws and one cracked stringer, the fence currently looks ok structure-wise; however, it is aesthetically unpleasant, some of it our fault due to stain application and some of it based on listening to the foreman's suggestion regarding time before staining. I gave a B for responsiveness for the company; however, I would give a D for responsiveness from the foreman. I gave a B for professionalism, but, again, I'd give a D to the foreman.
Description of Work: The date is not accurate; I can't remember the date although the fence was completed at least few years ago. A new wood fence was installed to replace a fence that had collapsed.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$6,500
Mary Kay H.
02/2012
5.0
concrete repair, fencing
+ 0 more
Moran fencing started first thing Monday morning and completed the first phase by noon on Tuesday. It consisted of removimg the old fence and cementing in the poles for the new fence. The following Monday they finished the regular chain link fence in the back. Monday, 20 Feb 12, they finished installing the black chain link fence and gates. It took less than 24 working hours to complete the project. The crew did an awesome job. They worked throught wind, rain and snow. The teamwork of the crew was amazing. We would like to thank Moran Fencing for their awesome service and professionalism.
Description of Work: Moran Fencing, Inc. installed a chain link fence for us. The fence covered over 1 acre. It involved removing the old wood rail fencing, disposing of it and installing the new fence. The new fence consisted of a combination of regular and black chain link. Installing 2 fourteen foot steel gates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob V.
02/2012
5.0
fencing
+ -1 more
The quality of work was fantastic and they guaranteed their quality of work for life along with the materials. They have finished 2 fazes as of today but we still have two more to go. The work crew, along with the owner, are very friendly and focused on the quality of work. They always cleaned up after themselves.
Description of Work: Their sale manager, Ben, was very reactive to my questions whenever I called. He responded to every email and phone call much faster than other companies. He was able to give me feedback within 2-3 hours with an estimate. They were very competitive with their rates and came in with the best rate. We even voiced to them after the estimate was done, we explained some financial issues we can across and they were able to come up with different fazes to install and meet our needs.
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Service Categories
Fencing,
Concrete Pouring and Repair,
General Remodeling
FAQ
Moran Fence Inc is currently rated 4.5 overall out of 5.
Monday: 7:00 AM - 4:30 PM
Tuesday: 7:00 AM - 4:30 PM
Wednesday: 7:00 AM - 4:30 PM
Thursday: 7:00 AM - 4:30 PM
Friday: 7:00 AM - 4:00 PM
Moran Fence Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa