mainstream electric and plumbing

If you need an emergency repair service, DON'T call them! They really know how to take advantage of people who is in desperate need! About 3 months ago, one of the outlets in my rental property had short circuit and burned the outlet. My renter called me that they needed an emergency repair due to a potential fire hazard situation. I called the Mainstream Electric because I heard them from their commercial ad on TV. The technician, Jeremy, came and inspected the situation. He described to me the wiring of the house was incorrect installed and needed to tear down 3 walls to correctly rewire the electric circuit and replace the wires in order to fix the problem. His upfront quote was would take almost a whole day of work with a cost almost $5000 with tax. The repair cost seemed reasonable for the material and labor of the emergency work, right? So I agreed to let them do the job. The lady in the office told me the charge amount will be put to my credit card after the work was completed and with my authorization. The next morning the technician came and completed in 2 hours, not as what they had described the work being done originally . They fixed by replacing a section of the burned wires and a new outlet. No rewiring and walls were torn. The technician even didn't do the job right the first time by leaving an half inch big gap by the outlet cover. Immediately, I saw the amount being charged to my credit card as supposedly asking my authorization about the charge. I called the office and asked for an invoice of the items they had fixed that would cost almost $5000 for 2 hours. I have never got the answer and still no invoice being sent to me to itemize their work being done. I called their manager, David Lachapelle couple of times and even had left him messages; but I never got his response. Therefore, I disputed their charge from my credit card company. They had negotiated with me to reduced $1000 to the amount they originally charged. I insisted them to provide me an invoice with the amount of work they actually put on. But again, no invoice was produced and sent to me. And kept promising will get back with me. I have no problem to pay for the amount of work they actually had put on, but not based on their incorrect quote. As the time I wrote this, I still haven't gotten their invoice yet. And yet, they forwarded this dispute to a finance/ collection company to go after the amount they want to. This is the experience I had with this outfit in Spokane, WA. You should think TWICE before calling this company. They only go after your money but not the work they delivered.

Total Scam called and told them I needed A floor drain cleaned out I have paid $100.00 for this about once a year the last 10 yrs. Mainstream ad was for $79.99 Women shows up to do the job and wants $500.00 plus tax. I tell her to leave. She then wants $69.99 for a service call. I laughed at her. On her way out she said the person I talked to on the phone doesn't know anything about plumbing. Unbelievable