Electric Smith Inc

I would not recommend them for ceiling fans. I was really disappointed in the amount that was charged and he also charged me for the time it took for another employee to bring a ladder to the guy already at my house, from the other side of town.

It turned out that nothing was wrong with that outlet and they charged me $100 and was here for 10 mins.

I had Electric Smith install a ceiling fan for which they said they would charge $70 an hour with a two-hour minimum. The electrician was in and out of my driveway in an hour and fifty minutes. He did a good job installing the fan, but did not clean up any of the mess caused from insulation falling out of the attic. He used a Ceiling Box and Brace that sells at Lowes, Home Depot, or Amazon for less than $15, but I was charged $40 for it. The invoice also showed 2.5 hours labor for a job that had a 2-hour minimum and took only an hour and fifty minutes. When I asked Electric Smith why the labor was 2.5 hours they told me that travel time was added. I have had service calls for plumbing, appliances, furnaces, air conditioners, sprinklers, carpentry, roofing, and painting, and never been charged travel time, especially without being told prior to the work being done that would be added on to the actual job time. I understand Electric Smith charging more for the Ceiling Box and Brace than Lowes, Home Depot, or Amazon, but $40 for a $15 part is excessive. The travel time was not disclosed at the time of the estimate, so should not have been added after the job was complete.I have contacted Electric Smith three times in an attempt to get these issues resolved and every time they said, they would get back to me. It has now been almost two weeks since the last time I contacted them and they have not responded. At this point I am going to pay their invoice before they claim it is over thirty days past due and add late charges. I give Electric Smith a rating of D minus because they did not clean up when the job was complete, they charged $40 for a $15 Ceiling Box Brace, and they charged an additional $35 for travel time that was not disclosed at the time of the estimate.

Excellent. Did outstanding work and very pleased with his professional demeanor and site clean-up. Was surprise that worker did not ask for payment prior to leaving. Was advised the company had my address and would bill me. Received bill on Saturday, bill stated three (3) hours of labor $210.00 @( $70.00 per hour). However, employee arrived at 8:00 and departed at 10:25. This was not addressed by Rcik Carney, (Electric Smith Co), prior to having an electrician come out. However, Rick did advise a rate of $70.00 an hour minmun, should he get done in less than an hour. Paid the bill and called and spoke with Rick about being billed for three hours. Rick informed me the bill included drive time. So the three hours was correct. I was not informed of drive time billing prior to having the electrician come out and suggest they change their advisements and inform their customers of their drive time billing. Rick acknoowledged he did not inform me of this drive billing practice.

Electric Smith sent Dan K. to the house and we discussed options and my needs. We decided on a 60 amp sub-panel with two 20amp circuit breakers, GFI outlet boxes for each circuit, and a third 20amp circuit for the existing shop wiring. A few days later I called Dan and asked if they could install two special switches for my outdoor lights. The installer (Jim) arrived promptly on the day promised and got right to work. He was easy to work with, pleasant and professional. In just a short time he had cable strung from the main house panel through the attic and even managed to pass it through a covered breezeway for several feet without needing to open up the ceiling to do so. At one point I noticed that the outlet boxes were not positioned as I had originally requested. Jim took the time to understand why I wanted them in particular positions. Without complaint or comment, he took out what he had done and promptly changed it to my wishes. Again, he was very pleasant and professional. The results are very professional, look great and function perfectly. Additionally, he installed the two special remote-control switches in boxes in the house for outside lights. They too work perfectly and much more reliably than the old remote switches I had in place. All in all, a very successful installation. I would not hesitate to use Electric Smith again in the future and/or recommend them to others.

The electrician was prompt, professional, courteous; and worked very quickly. If we ever need any electrical work in the future, we will call this company.

Price was very affordable, service with the Electric Smith office and with the worker at my home was impeccable. I would recommend and use again. They did an all around great job.

He was very courteous and solved my problem over the phone with no cost to me. Great job.. Very knowledgeale. +A+A+A I will use him again if I need an electician.

Scheduled the appointment for the next day. Arrived on time and was extremely professional. Problem was fixed and power was restored. I would highly recommend them to family and friends.

We called him and he came over in the next day or two. Checked our problem, already had the parts he needed. Installed the parts and checked a few other things. Everything was satisfactory and he left.

FAST, FRIENDLY AND EXPERIENCED DONE RIGHT AND THE OFFICE STAFF WAS GREAT WILL HIRE AGAIN

We have used Electric Smith in the past at home and at our office. They helped us add outdoor plug-ins several years ago when we removed and replaced our front driveway and patio. So we used them again when we removed and replaced our 50 year old back patio. This time I tried to plan ahead for it and still ended up doing most of it at the last minute because of pouring concrete. They were very helpful, and I will continue to use their services.

It went great! Very professional and punctual

Work was performed as scheduled and on time, no extra charges.