At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.
Description of Work: Painted ceilings throughout home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Spokane
Thanks for your review. We appreciate your business!
FT E.
06/2012
5.0
interior painters
+ -1 more
I love the work of CertaPro. I recommend them. We started using them about 5 years ago and keep using them. Josh is honest, professional, and highly responsive. The painters we have had over the years have all been courteous and excellent painters. They help me problem solve troublesome areas. We will use CertaPro again.m
Description of Work: We started using CertaPro about 5 years ago to paint the interior of our new home. We rehire them every year or so to touch up areas and change colors. The last time we had them paint a couple of bedrooms. One area needed some repair. They helped problem solve the various solutions and which would work best for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Shelly S.
05/2012
1.0
interior painters
+ -1 more
They didn’t do anything that they said they would. They said they would not spray inside and they did it anyway. I know this because I caught them doing it. They gave me a 2 week timeframe and they were there 2 months. They sanded drywall with an orbital sander in the kitchen and now there is dust in every nook and cranny of my home. They ruined 4 of my windows. They splattered paint on knotty pine walls. It was an absolute nightmare the entire time they were there.
Description of Work: They repainted the interior of my home.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,600
Response from CertaPro Painters® of Spokane
I'm thankful Angies List provides the contractor with a chance to respond to member postings. Most are fair and accurate, but every now and again one comes through that is an absolute fabrication of the truth. It is telling that by and far most of our reviews are A's and then there comes 1 or 2 F's. Why the extremes. Statiscally these ones are the outliers. There are always two sides to the story as in any case. This job was done 7 year ago and I can't be more sorry we ever took it. We unfortunately found out the hard way that this member is one of the few people in Spokane that is notorious for ripping off contractors. After having done 1200 jobs it is impossible to not come across one or two people that take advantage of you and she is one of the few. The member had neighbors that warned us while we were there and other contractors that informed us of what was to come. The job was done meticously, even the Sherwin Williams representative was on site and commented on the quality. She kept adding more work on, and more work. The original job almost doubled from the start to finish, so thus the reason for 2 weeks to almost a month (not 2 months,she can't even keep her facts straight). We painted every surface of every room in the house including all kitchen cabinets inside and out, the full basement multiple colors. If the quality and professionalism was as bad as she claimed I have no idea why she kept us around for the month and never said anything but compliments. To this day I still have the hand written notes she left my painter on how great of a job it was. It wasn't until the last day when she shut the door on my foreman, through his stuff out on the lawn, handed him a check for $2300 less than the original bid plus her add ons that we realized we had been taken. Not until the job was 100% complete did we ever hear one thing negative but at that momet she said never to contact her again and referred us to her lawyer. I learned the hard way during this job that you always need to have change orders signed and never to accept a check that says paid in full when the job has not paid in full. The member employeed all the tactics of a master scammer. 1) Add on double the work once started with an agreed upon amount, 2) do not sign the change orders (I should have walked at this point), 3) be extremely friendly and kind with written notes while neighbors and others are warning us all the while, 4) cut a final check that says paid in full. The contractor has two choices at this point, do not cash the check and file in superior court or place a lien on her home. Being early on in our career we didn't realize these options and still needed the shorted funds she provided. Despite the headache and stress she caused my company, we are thankful that we could grow from it and learn from it and how to watch for future people like this. I have forgiven her for what she has done and have moved on. I was saddened to see her post after all these years as it reminded me of what a horrible thing she did to us. I truly feel sorry for her as it must be miserable to cheat people out of the money they work hard to obtain to provide for their families. Dishonest gain, gains nothing but misery and heartache in the long run.
Sam H.
03/2012
4.0
house painters
+ -1 more
Ran into a couple of things, like a paint problem, but we communicated and got it worked out no problem.
Description of Work: Exterior painting of home and barn.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Debra R.
03/2012
5.0
interior painters
+ -1 more
We were very happy with the paint project
Description of Work: Painting of a medical office after a reconstruction project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Frank N.
03/2012
4.0
house painters
+ -1 more
Job was well done. Clean up good, they came back for touch up as requested.
Description of Work: Painted exterior of house, deck and cedar fence.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Patrick M.
03/2012
5.0
house painters
+ -1 more
They did a fine job. They were particularly helpful in helping us match the color on the railing on the deck around the house.
Description of Work: They painted the outside of our house and the deck around the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James J.
03/2012
5.0
house painters
+ -1 more
Their service was really awesome. I enjoyed their online software you could use to change the colors of your house when making a decision. They showed up on time. Their bid was good. Their work was good. I was very happy with their service.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Bruce J.
03/2012
5.0
house painters, interior painters
+ 0 more
Their service was excellent. The people were friendly and courteous. They were careful with my belongings. They were very efficient in their work.
Description of Work: They did both interior and exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David M.
03/2012
5.0
house painters
+ -1 more
Exceptional people to work with. Were very responsive to requests for changes and additions. Always prompt and reliable.......did what they said they would do.
Description of Work: Painted deck trim and complete house trim. Also supports under hot tub and deck.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
Mary J.
03/2012
5.0
house painters
+ -1 more
They did a great job. They gave a professional bid. They communicated with us regularly about the job. Once they got the job, they got it done.
Description of Work: They painted the exterior of the house three different colors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patricia G.
03/2012
5.0
house painters
+ -1 more
They were great. They cleaned up every day. They were really good. We would use them again. Their price was less than the other bids we received. They showed up when they said they were going to be here and worked all day. They were easy to have around.
Description of Work: They did exterior painting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Craig J.
03/2012
5.0
house painters
+ -1 more
They exceeded my expectations. I particularly liked that they were very timely and right on schedule. More importantly they were very tidy, which was so important in painting. I didn’t find any instance s of over spray or drips. They were very meticulous.
Description of Work: They painted the exterior of my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Wendy K.
03/2012
4.0
interior painters
+ -1 more
The service was fine. He was very professional and had a nice portfolio.
Description of Work: They did some interior painting.
Description of Work: Painted interior walls of house plus trim.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Larry S.
02/2012
4.0
interior painters
+ -1 more
They were very courteous and professional. Very good at responsive to getting here and providing the quote. The price was very high.
Description of Work: They gave me a quote on interior painting .
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$5,400
Response from CertaPro Painters® of Spokane
Please note that Member never hired us. I appreciate his comments on us being courteous and professional at the estimate and follow up calls. However, we were not hired to complete the work by him and therefore his ratings are mostly on pricing and not on actual production. As you will see the majority of reviews in which we were actually hired and performed work for customers our ratings are mostly in the A category. CertaPro Painters is a highly competitive painting company. We strive with our estimates to make them scientific in nature meaning they are completed using computer software built on the Painting and Decorating Contractors of America industry standards. We measure surfaces and the software allows us to accurately compute square footage and lineal feet thereby producing accurate results and pricing. Often when competing against other painting contractors, they use more of a "guesstimate" approach. Often this results in our estimates being more accurate and sometimes more in price than a competitor. You never can know if you will be higher or lower than others, therefore, we estimate the same way on all jobs. I am confident this was proper pricing for the job, though I accept that others contractors may bid cheap to obtain a job for various reasons. This was a very complex job with over 10+ colors most if not all required two coats of paint, including some ceilings, and most of all the trim work. Moving furniture was also taken into consideration. We strive for quality and will often be under bid, but as history shows, one get's what one pays for. CertaPro Painters tries hard to maintaing competitive pricing will promising to deliver un-paralled customer service in a very un-certain painting market. As always thank you for your consideration and opportunity.
Anna K.
10/2011
5.0
house painters
+ -1 more
Got a prompt response to my inquiry, received a bid in short order. Once the bid was accepted, i was kept informed regarding the date of service. When the workers came to my house, they were delightful! Workers were always on time, cleanly dressed, kept the workplace neat and tidy, and always kept me abreast of the job progress.
Description of Work: Painted the outside and trimwork of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Anna H.
09/2011
5.0
house painters, interior painters
+ 0 more
They were responsive in coming out and giving the bid. They had the technology that printed out all the paper work. They sat down, reviewed with me and talked about the paint. They also told me that they were bonded, licensed and that they warranted their work. They offered the most competitive bid. They have scheduled to do the work in the middle of next week. They gave me a bid for both interior and exterior work but this time we are only having the exterior work done.
Description of Work: CertaPro Painters of Spokane gave me an estimate for exterior and interior painting.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Mary M.
09/2011
5.0
house painters
+ -1 more
CertaPro Painters were very polite. They explained everything they were going to do. They were very efficient too. Their paint job was excellent.
Description of Work: Painted the garage door.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
marty S.
08/2011
5.0
house painters
+ -1 more
Josh of certapro came out in May to do the estimate. He was quick and very professional. He provided me with a written estimate before he left. He was competitive in price with two other bids but a bit higher. But since I had previous experience with his crews work I decided to pay the extra. Later he offered me a $100 discount for being a return customer. He was very open to scheduling the job later in the season, August or September, to help with budgeting. The job, which was completed on Thurs 8/4, looks great. The two man crew consisting of the job site supervisor, Jeff and Gaylin were very knowledgeable, thorough and efficient in carrying out the painting tasks. They exceeded my expectations in several areas such as Prep, caulking, and double coating some areas. They were especially knowledgeable in the best way to prep the T-111 areas that were rough looking so that the future problems are minimized. After they left you could not tell they had been here. No mess, no drips left behind so they were very neat painters. I am very pleased with the results provided and made it worth the cost. I would definitely recommend CertaPro for painting. A quick note on the paint used. 5 years ago certapro used sherwin-williams duration paint on the trim and superpaint on the main color. The trim did not need more than a cleaning this year and still looks like new. This time I paid the extra for duration on the main color repaints. I highly reccomend this paint.
Description of Work: This was a repaint of the southern and portions of the eastern, western exposure of my house. These areas had become weathered looking although it was the T-111 siding had become rough looking in spots breaking the existing paint surface and not a failure of the paint coating itself. With one exception, the very bottom portion of the south side had some paint peeling. CertaPro scraped and wire brushed all the weathered areas, spot primed and then repainted in the original color. CertaPro had originally painted the house just over 5 years earlier and the areas mentioned had needed recoating about every three years in the past. I believe the prep work certapro did 5 years ago along with the quality of the paint helped get some extra life out of the paint.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,588
Response from CertaPro Painters® of Spokane
Hi member Thank you again for your business. I'm very grateful for the kind positing. I'm glad we were able to exceed your expectations. Best Regards
Jean C.
07/2011
5.0
house painters, pressure washing
+ 0 more
They would be coming probably next week to do the work. They are very professional in the way they handled the whole process. I dealt with others who were just plausible. They treated it like a job. They came out, looked and took measurements and were very professional and very respectful of my property. They suggested some points as to what should be done and what not.
Description of Work: Certapro of Spokane WA just came and gave an estimate about a month ago for pressure washing. The estimate was about $4000. They would be doing scraping exterior, decks and porches and the garage.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Janifer B.
10/2010
5.0
house painters, pressure washing
+ 0 more
The two painters Brad and Nick were outstanding, and I think they put quality before quickness in terms of their work. Their prices were reasonable. I would use them again in the future if necessary.
Description of Work: We used CertaPro Painters for the exterior painting of our house and it included pressure washing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CertaPro Painters® of Spokane
Thank you so much for the great ratings. We really enjoyed painting your beautiful home.
Michael K.
09/2010
5.0
interior painters
+ -1 more
Josh and his team were great to work with, and the results are incredible! Josh walked through the house and took very good notes on our requests for repairs, scope of work, etc. He obtained paint samples for us to put up and make sure we really like our new color choices, and worked with us to schedule the painting around our work schedules and vacation plans. The two painters did a wonderful job, and were very respectful of our home, belongings and privacy. They were so easy to work with, we wondered why we hadn't done this sooner! We were also impressed that the cost did not vary from the original estimate, and we feel we got a few little extras. For example, two repairs that were bid took more time and effort than we thought, but the price did not go up. Also, we added a section that was not bid. We did pay extra, but it was based on our approving a reasonable change order and estimate. All in all, VERY professional, respectful and easy to work with. There is no doubt in our minds that we will call Certa Pro when we are ready to paint the exterior of our home!
Description of Work: We had our entire home interior repainted. We wanted professionals because we not only had walls to do, but a lot of white trim and baseboard and some repairs to do, including cracks from settling and some water damage from prior year's heavy snow storms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from CertaPro Painters® of Spokane
Thanks for the great comments. I hope to come back soon and get some pictures of the finished project.
David L.
04/2010
4.0
house painters
+ -1 more
I chose not to go with this company because of the price. Aside from the price, this company was very good when they came out to give the quote.
Description of Work: They gave me a quote on an exterior painting job.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from CertaPro Painters® of Spokane
I appreciate the member's review of CertaPro Painters. My comments would be to restate that we did not actually do any work for him, just provided an estimate. So the B rating comes not from experience with our workmanship, which I'm confident had we done the work he would have been very satisfied as other ratings show. In response to the price I would add that we are very competitive and thus realized by the hundreds of projects we complete each year.
Sam H.
09/2008
5.0
house painters, pressure washing
+ 0 more
The team of painters showed up when promised and went to work. The foreman of the group was always willing to listen to my concerns and address them. A couple of the guys looked a bit more new to the outfit and needed more direction. Power washing was done effectively. Hard enough to clean, but didn't tear anything up with it. Home was allowed to dry before painting. They knocked out the job and asked for feedback. Unfortunately, the paint has different sheens in a couple of places midwall. The paint store had mixed the color into the wrong base and no one had noticed while putting it one. I let them know that I was not happy and they came and took a look. By golly, they saw the difference too and repainted all sides that showed the paint change. They did it until all the paint matched in color and finish, and I called it good. Overall, a couple of complaints along the way through the job, they addressed each one and they did a great job by the time the finish was done. I would recommend them as honest, professional, and dedicated painters.
Description of Work: Complete exterior clean, prep, caulk and paint of upper end home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Exterior Painting,
Interior Painting,
Pressure Washing,
Epoxy Flooring
FAQ
CertaPro Painters® of Spokane is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
CertaPro Painters® of Spokane accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Spokane offers free project estimates.
Yes, CertaPro Painters® of Spokane offers eco-friendly accreditations.
Yes, CertaPro Painters® of Spokane offers a 5% senior discount.
No, CertaPro Painters® of Spokane does not offer emergency services.
Yes, CertaPro Painters® of Spokane offers warranties.
CertaPro Painters® of Spokane offers the following services: Residential interior & exterior painting, pressure washing, staining decks and fences, sealing aggregate and concrete surfaces, garage & basement floors. Kitchen Cabinets, Bathroom Cabinets, Painting Cabinetry.