CertaPro Painters® of Spokane

Their service was excellent.  The people were friendly and courteous.  They were careful with my belongings.  They were very efficient in their work.

Exceptional people to work with.  Were very responsive to requests for changes and additions.    Always prompt and reliable.......did what they said they would do.

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They exceeded my expectations.  I particularly liked that they were very timely and right on schedule.  More importantly they were very tidy, which was so important in painting.  I didn’t find any instance s of over spray or drips.  They were very meticulous.

They were great.  They cleaned up every day.  They were really good.  We would use them again.  Their price was less than the other bids we received.  They showed up when they said they were going to be here and worked all day.  They were easy to have around.

They did a great job.  They gave a professional bid.  They communicated with us regularly about the job.  Once they got the job, they got it done.

The service was fine.  He was very professional and had a nice portfolio.

Wonderful, prompt professional, polite, excellent cleanup, perfect!

Got a prompt response to my inquiry, received a bid in short order.  Once the bid was accepted, i was kept informed regarding the date of service.  When the workers came to my house, they were delightful!  Workers were always on time, cleanly dressed, kept the workplace neat and tidy, and always kept me abreast of the job progress.

CertaPro Painters were very polite.  They explained everything they were going to do.  They were very efficient too.  Their paint job was excellent.

Josh of certapro came out in May to do the estimate. He was quick and very professional. He provided me with a written estimate before he left. He was competitive in price with two other bids but a bit higher. But since I had previous experience with his crews work I decided to pay the extra. Later he offered me a $100 discount for being a return customer. He was very open to scheduling the job later in the season, August or September, to help with budgeting.
The job, which was completed on Thurs 8/4, looks great. The two man crew consisting of the job site supervisor, Jeff and Gaylin were very knowledgeable, thorough and efficient in carrying out the painting tasks. They exceeded my expectations in several areas such as Prep, caulking, and double coating some areas. They were especially knowledgeable in the best way to prep the T-111 areas that were rough looking so that the future problems are minimized.
After they left you could not tell they had been here. No mess, no drips left behind so they were very neat painters.
I am very pleased with the results provided and made it worth the cost. I would definitely recommend CertaPro for painting.

A quick note on the paint used. 5 years ago  certapro used sherwin-williams duration paint on the trim and superpaint on the main color. The trim did not need more than a cleaning this year and still looks like new. This time I paid the extra for duration on the main color repaints. I highly reccomend this paint.

The two painters Brad and Nick were outstanding, and I think they put quality before quickness in terms of their work. Their prices were reasonable. I would use them again in the future if necessary.

Josh and his team were great to work with, and the results are incredible! Josh walked through the house and took very good notes on our requests for repairs, scope of work, etc. He obtained paint samples for us to put up and make sure we really like our new color choices, and worked with us to schedule the painting around our work schedules and vacation plans. The two painters did a wonderful job, and were very respectful of our home, belongings and privacy. They were so easy to work with, we wondered why we hadn't done this sooner! We were also impressed that the cost did not vary from the original estimate, and we feel we got a few little extras. For example, two repairs that were bid took more time and effort than we thought, but the price did not go up. Also, we added a section that was not bid. We did pay extra, but it was based on our approving a reasonable change order and estimate. All in all, VERY professional, respectful and easy to work with. There is no doubt in our minds that we will call Certa Pro when we are ready to paint the exterior of our home!

The team of painters showed up when promised and went to work. The foreman of the group was always willing to listen to my concerns and address them. A couple of the guys looked a bit more new to the outfit and needed more direction. Power washing was done effectively. Hard enough to clean, but didn't tear anything up with it. Home was allowed to dry before painting. They knocked out the job and asked for feedback. Unfortunately, the paint has different sheens in a couple of places midwall. The paint store had mixed the color into the wrong base and no one had noticed while putting it one. I let them know that I was not happy and they came and took a look. By golly, they saw the difference too and repainted all sides that showed the paint change. They did it until all the paint matched in color and finish, and I called it good. Overall, a couple of complaints along the way through the job, they addressed each one and they did a great job by the time the finish was done. I would recommend them as honest, professional, and dedicated painters.