Serving Spokane Since 1985. Locally owned and operated with employees that care about getting the job done right. Your satisfaction is 100% guaranteed. The job isn't done until you are happy. Call or click today. TREE SERVICE. SPRINKLER INSTALLATION AND MAINTENANCE. LAWN MOWING AND FERTILIZING. LANDSCAPING. SNOW REMOVAL.
landscaping, lawn service, irrigation systems, tree service
+ 2 more
Absolutely horrible! They did remove the chip bark mostly but left residues in a lot of areas. They did remove plants including some that did not need to be and others were left that should have been removed. I had asked that they move the rock and designate areas for the rock and go to bare dirt in the rest. Also that they replace the plants they removed with nice later growth plants so the landscaping would not look lopsided so to speak. What they did was remove the bulk of the bark, leave the filter cloth instead of going to bare dirt in those areas that the rock was not. They removed the plants but not all the right ones and replaced them with the cheapest crappy plants I could buy at Home Depot for 1.99 to 6.99. Charged me 1200.00 for them. In one bed by the top of the driveway they removed the plant there, left mass roots hanging out of the ground, plopped a crummy little bush plant in there and dumped rock around it. It looks so bad I am extremely embarrassed for people to even look at it. I had asked for something like a Lace Leaf Maple or something along that line. Definitely did not get that! They were suppose to clean up the beds as well by getting all the weeds out. This they did, but left a bunch of weeds in several areas. They supposedly fixed sprinklers but when I had someone else come out to check things because the grass was dying in areas found they charged me for sprinkler parts but the heads were not working, hence dead grass. Also, when they located the sprinkler heads, they put little yellow flags to mark them. When they left, they left all the little yellow flags too.The water feature that they supposedly fixed worked for about half a day then quit again so that was not fixed either. Overall it was the worst job I have ever seen done and incomplete at that. I contacted them in regards to the job done and they would not contact me back after the first time I talked to them and showed my displeasure asking them to come out and look at the poor job done. It took them several weeks to get back to me to begin with. They billed me and when I did not pay right away because I was waiting to talk to them they started charging late fees. I did pay the bill but I was very hard pressed to do so. I actually regret that I did pay them and looking back should not have because they did not complete the job as promised, nor follow up to correct the problem. I have had other landscapers look at the job and without me saying anything to them about how the landscaping got to be in the state they saw, they were horrified about the looks of it and all of them told me I had some serious work that needed to be done to fix this mess. Pretty bad I would say. If you use these people you are making a very bad mistake. If landscapers had licenses, their's should be revoked.
Description of Work: reworked landscaping in front of home moved rock from one area to another. Removed chip bark, dead and dying plants and replaced with others. Fixed water feature.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$5,000
Response from C & C Yard Care
I never like to hear a story like this. I had to investigate. Upon reviewing the contract paperwork I discovered that our company DID perform the work that was agreed to. The full landscape project was initially bid at around $5000. Our customer had a budget of $3500 and could not have the entire project completed as initially bid. The scope of work was changed and therefore reduced to accommodate her budget. The work bid and completed was not meant to be a finished job for [Member's name removed]. She knew she would have to bring in more rock and plants to finish off the job - at an additional cost. We had agreed on $1200 for removing two large loads of old shrubs and bushes and replacing with 12 new plants. The plants came from a local reputable nursery and cost $400.00. They were not from Home Depot. [Member's name removed] may have wanted a nice Japanese Maple, but the reduced budget did not allow that. She was aware of this. Even though I feel we have delivered exactly what was promised with our bid I have offered a couple solutions for[Member's name removed] I offered to return at no additional charge to clean and inspect her water feature. I offered to return and remove some of the weed barrier and re-position some of the rock and plantings at no charge. I also offered to deliver and install the additional rock she needs for only the cost of the material and no charge for the labor. All very reasonable requests and above and beyond what was initially agreed to. [Member's name removed] refused all of my offers and demanded I return half of the job cost. I always want a happy customer and will work with every client to come to an agreeable solution. Because we had completed all of the job details per our written bid, signed by and agreed to by [Member's name removed] I could not meet her request to refund half of her job cost. I feel her request is not only unfounded but also unreasonable and unjust.
Danielle B.
07/2015
2.0
irrigation systems, lawn service
+ 0 more
The guy spent five minutes and said everything looked good. I said, I didn't think so....look at my lawn. It had brown spots all over. I understood the weather had something to do with it, but I pointed out areas that I had consistently had trouble with. He spent another 10, maybe 15 minutes looking at spray patterns and making 1 or 2 adjustments after I encouraged him to do so once again and then asked him to check sprinkler times. My lawn looks no better now. For $70 this was a waste of money. This guy was unprofessional, looked hot and I think just wante3d out of the heat. He didn't seem at all interested in helping me get my system operating at optimal levels. Very disappointed.
Description of Work: They were supposed to adjust my sprinklers and set my sprinkler times.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$69.95
Response from C & C Yard Care
Hi {member name removed}. So sorry that you were not happy with our technician on July 01st. Our goal is always a happy customer. I see that Patrick spent 30 minutes at your property adjusting your heads and timer. We are trying to contact you now about making another visit out to inspect with either our Irrigation Manager or the company owner to see what we can do to improve the coverage of your sprinklers. This will be no additional cost to you. We aim to make it right with you!
Susan C.
06/2015
5.0
lawn service, irrigation systems
+ 0 more
Quick and easy, checked the area where I thought there might be a problem
Description of Work: Sprinkler blowout and turn on
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Response from C & C Yard Care
So glad you are happy with our work! Thank you for the review.
Jeanine D.
06/2015
5.0
lawn service, irrigation systems
+ 0 more
The tech who was supposed to come out was delayed so another tech replaced him. Very friendly, knowledgeable, took 30 minutes to complete service.
Description of Work: Adjusted sprinkler heads, replaced one sprinkler head, checked for leaks, and set the time for the sprinklers to run.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$65
Response from C & C Yard Care
We appreciate your business! Thank you.
Leonard E.
05/2015
3.0
lawn service
+ -1 more
First off I assumed my mistake that when he advertised "check for leaks" he would use a electronic device to look for leaks. Instead he stomped on the ground looking for soggy spots, which without the water running a long time nothing will show up. He did not in my opinion really check all water lines drip etc..to make sure all were working to full capacity.
Description of Work: Checked and set timer. Replaced a couple of sprinkler heads, walked around and checked for leaks.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$65
Rebecca S.
03/2015
4.0
lawn service
+ -1 more
Poor grade on coordination for two reasons: 1) after I accepted the estimate, they were calling me at a wrong number, a phone number that is in no way connected to me. Even after I called and left msgs and emails asking them to please contact me about their schedule, they apparently kept calling me back at a wrong number. Feel bad about that cause they sort of tried, but they just weren't paying attention to my msgs and emails in which I kept leaving contact info. Eventually they just showed up, on a day I happened to be home. 2) The estimator had made note that trimming the one large tree would require coordination with Avista. However, when the crew came to cut they were surprised, they had not coordinated with Avista, so that had to be put off for a few more days. Overall however, the estimate was better than others. The Angies List deal worked well, and the work was done just fine.
Description of Work: cut down one tree, trimmed other trees
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$400
Response from C & C Yard Care
[member name removed], I apologize that your tree work didn't go smoothly. Our goal is always good communication and a quality job. It looks like your contact information from Angieslist was incorrect and we did have a hard time reaching you. I'm glad in the end the job ended up meeting your satisfaction. And the $200 Angieslist discount was definitely a good deal! Thank you for your business. We hope you will try us again when you need some help!
deborah L.
03/2015
5.0
tree service, landscaping
+ 0 more
It was great! Would definitely use them again in the future!
Description of Work: $199 for $400 Worth of Tree Service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Response from C & C Yard Care
Thank you for your business! I'm glad you are happy with our work.
John S.
12/2014
5.0
lawn service, tree service
+ 0 more
With all the rain we had we had to reschedule a few times, but they showed up early the day we decided on, and were done within about 1-2 hours. There was a crew chief there and he showed the workers what to do and how to do it. Very pleased with their work. They removed all the branches and limbs and the stumps were ground out and no no longer visible at all.
Description of Work: C&C was great. They cut down 3 trees and ground out the stumps. I was concerned about the stumps being ground out and they did a super job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from C & C Yard Care
It is important that we do a nice job for our customers and I'm glad you took the time to tell others about our service! Thank you for your business and kind review! Happy Holidays!
Lon M.
11/2014
5.0
lawn service, tree service
+ 0 more
Removed 2 large trees (one a 120 year old maple, and the second a 80 foot tall fir tree) from my front yard, both were close to our house and the street. Trees were dropped exactly where they needed to be. Friendly work crew. Hard working and paying attention to detail. They cleaned up and left everything better than it was.
Description of Work: Trees removed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from C & C Yard Care
Thank you for taking the time to write a review about your tree removal job! Your business and satisfaction is important to us and we work hard to provide a quality job at a fair price. I'm glad you are satisfied with the job. Let us know if we can do anything else to help!
Joel F.
11/2014
1.0
landscaping, lawn service, irrigation systems
+ 1 more
It didn't. Our plan to use them for all our new house landscape needs is cancelled.
Description of Work: We had an appointment between 1-5 scheduled to blow out our sprinklers. Yes, an unruly cold snap has come in. No one showed up. No call was made. At 515 we called to inquire about what was up. We were told it went slow today. No explanation for why they didn't call. When asked if we could be done tomorrow, he simply said no. They could get us next week. And got off the phone. No plan for when next week. No apology.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
Martina W.
11/2014
5.0
lawn service, irrigation systems
+ 0 more
It was pouring down rain and he went about his business and didn't skip a beat.
Description of Work: Blowout lawn sprinklers
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$52
Anthony G.
09/2014
5.0
irrigation systems
+ -1 more
First of all let me say I have never had a sprinkler system in my life and I just moved into this house that has one but it looked pretty jacked up so I hired these guys through Angie's List and they came out and showed me the ropes on how to operate it and to test it and see if it was working or not and it was! which was great but it is an old system and he had to replace a few sprinkler heads that were damaged and then also gave me advice on what to do before winter hits which I of course was clueless on so that was great! But anyway, I highly recommend these guys. There very professional and on time and very informative and went the extra mile and because of that the will have my business for years to come. The Angie's lit price wasn't bad either! Worth every penny
Description of Work: Sprinkler system tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from C & C Yard Care
Glad to hear we could help! Thank you for your business.
BARB A.
08/2014
5.0
irrigation systems, lawn service
+ 0 more
The person who came out was punctual (early in fact) and set about getting our info on the sprinkler system. He checked the timing of the sprinkler and the zones and how they worked. All in all was a great experience. The employee was extremely polite and helpful in locating all our sprinkler heads. Made recommendations which we followed. We would definitely use this company again!
Description of Work: Check over the sprinkler system and replace broken sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from C & C Yard Care
Thank you so much for taking the time to write a review. We appreciate your business and are glad that things went well!
Melissa C.
08/2014
1.0
lawn service, lawn treatment
+ 0 more
Their product didn't work. Period. I switched to C and C because they were cheaper than the great company Sure Green that I had been using. I hated to quit them but just couldn't afford it anymore. What I learned is that the service is worth zero if it simply doesn't work...at all. I called to ask them about it and decide what can we do. The girl who answered was not pleasant at all and basically said then that I should use a different service. They did pro rate the amount I had paid and provided a partial refund but for the first time since I've owned my home the yard is overrun with weeds and the value of what they had done was zero.
Description of Work: Shrub bed weed control and lawn treatment
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
3.0
$500
Response from C & C Yard Care
So sorry to hear about your experience, [rmember name removed]. Our goal is always a quality job and a happy client. Our shrub bed weed control program includes unlimited service calls to correct any breakthrough weed problems. I do not see any notes that you had called in for a free touch up service. I see that we have refunded back a portion of the program cost to you. There are a few factors that are beyond our control that affect the quality of our shrub bed weed program (weather, soil, etc.). We realize this and always stand behind our service with additional treatments at no charge or a refund. So sorry our service was not up to par for you.
Joel M.
08/2014
5.0
lawn service, irrigation systems
+ 0 more
They were on time and very proffesional. We had just scheduled the sprinkler evalution, but when they discovered there was repairs that were needed they took the time and fixed them. Their prices that we had to pay for the additional services were very reasonable.
Description of Work: He checked our entire sprinkler system to make sure that everything was working properly and repaired broken sprinkler heads and faulty wiring that was causing one section of our sprinkler system to not work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from C & C Yard Care
Thank you for using our services! Let us know if we can help with anything else.
Barbara B.
07/2014
5.0
irrigation systems
+ -1 more
My sprinkler system has never worked this good!! I am so super impressed with their service and ability to get my system running properly!! Keep up the good work!!
Description of Work: They had their work cut out trying to find a leak and fix sprinkler heads.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from C & C Yard Care
Wow! Thank you for taking the time to write such a nice review. We appreciate your business and look forward to helping again soon! Thank you again!
Paul B.
06/2014
2.0
lawn service
+ -1 more
Very, professional, showed up on time and completed the job well. After much landscaping in my yard, c+c came out and fixed all broken sprinklers, tuned the others, then adjusted the spray to appropriate locations and strengths. Knowledgeable and clean. Excellent service. UPDATE.....After 7 phone calls to state I was billed 180 dollars for work I was told would be 80 dollars (extra, after the angies list deal) I FINALLY got a call back stating, "well, it takes a long time to adjust sprinkler heads". The "deal" is for twice as many sprinkler zones as I have in my yard, (comprehensive tune up) and now I am being told that I am being charged for spending time fixing my heads. In other words, I am being charged a service call and all the time for the whole job because I had them replace two heads and a diaphragm at my main junction. These people are crooked, and when you try to get ahold of them, don't expect them to call you back until file a complaint with angies list and the BBB. Oh and if you would like to complain in person, you will have to do it to a P.O. box. If you use them, good luck.
Description of Work: sprinkler tune up
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Yes, I recommend this pro
$120
Response from C & C Yard Care
Thank you for your review! Let us know if we can do anything else to help.
Kristin B.
06/2014
5.0
lawn service, lawn treatment
+ 0 more
The office is responsive and respectful when called. Services are provided in a timely manner and done well.
Description of Work: Provide lawn fertilization, yard clean up, weed control on shrub areas.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from C & C Yard Care
Thank you for the review! We appreciate your business!
Holly F.
06/2014
4.0
lawn service
+ -1 more
When I called the office they told me that he would get back to me in a day or so to discuss my needs. The provider never called me on my cell although he had the number, he only left polite messages at the house so it took over 3 weeks to actually connect with him. I finally connected with him after I left a message again with the office stating I was an Angie's list customer. I finally got the quote for aeration. It was really overpriced for my tiny lawn. I needed it done so bad I made the appointment, but when I told everyone the price they were really shocked and so I cancelled.
Description of Work: When I called the office they told me that he would get back to me in a day or so to discuss my needs. The provider never called me on my cell although he had the number, he only left polite messages at the house so it took over 3 weeks to actually connect with him. I finally connected with him after I left a message again with the office stating I was an Angie's list customer. I finally got the quote for aeration. It was really overpriced for my tiny lawn.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$60
Response from C & C Yard Care
[Removed Member's Name] - I don't feel your review is fair or truthful. You called for an estimate on lawn aeration on June 03. You left only a home number for contact. Our representative left messages until he contacted you. He priced the service correctly and you accepted. I feel the price he quoted of $59.99 is fair for your medium sized yard of 6,000 square feet. You called to cancel the upcoming job on June 12th. That means the entire process took 9 days and not 3 weeks. Regardless, I am sorry things did not work out.
Jordan E.
06/2014
4.0
lawn service, irrigation systems
+ 0 more
Overall, I was satisfied with the work and even got a call back after posting this review.
Description of Work: They turned my water on for me and checked my sprinkler heads to make sure that they were working properly and I had no breaks or leakage. There are spots that are not getting watered, but I do not know if that was in the service. I figured a complete overhaul meant checking that and informing me of any problems as well. But maybe not.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66
Response from C & C Yard Care
Thank you for your review! Our Angieslist Sprinkler Consult consists of starting up the system, adjusting heads and your timer for the best coverage possible. Any leaks or problems will be brought to your attention and repairs can be made at that time. Please call our office if you have any further questions or if we can do anything else to help.
Lesly S.
05/2014
5.0
lawn service
+ -1 more
So far, the service is very good. They arrived for the first appointment promptly and all services performed to date, have been without problem or concerns. Services are paid for as they complete each phase throughout the summer, making the it an affordable option.
Description of Work: Aerate lawn and routine fertilizing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Response from C & C Yard Care
Thank you for your business! Let us know if we can do anything else to help.
Oliver S.
05/2014
3.0
lawn service, irrigation systems
+ 0 more
Apparently, Angie's List deal only got me 30 minutes of their time not including parts. When I called in to see why I was billed an additional $70 over the original deal for $65, I was told that he had gone over his 30 minutes by an additional 45 minutes and that they charge $60 / hour. Seems a little steep for a sprinkler jockey, but what do I know? I also had them repair 4 leaking main valves for which I approved the total charge of $260 including parts. Some of the sprinklers in the front still look as though they have small pebbles stuck in them as they don't spray out the middle so I'm wondering exactly what I paid for...can't wait for those dead patches again this summer. Overall, a little disappointed with what felt like a bait & switch on the deal and fairly pricey service. No follow up by the company to see if they work they did for $400 was satisfactory.
Description of Work: Replaced a few sprinkler heads, cleaned some old ones out and adjusted all necessary heads. Replaced 4 leaky main valves. Overall system evaluation.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$400
Response from C & C Yard Care
I am sorry to hear that you are disappointed with our service Oliver. We aim for 110% but sometimes we may fall short when things get busy. I apologize for that. Please give our office a call if you'd like us to take a peek at those heads that don't seem to be spraying right. We can schedule another visit free of charge to evaluate. And thank you for the comment about the $65 Angieslist service. I was under the impression that the terms and conditions stated that the service included 30 minutes of repair time and that any parts used would be an additional charge. I'll look into that.
dee F.
04/2014
5.0
lawn service
+ -1 more
very well, they made an extra effort to schedule everything together to avoid an extra service charge for the work under the deck. they have been servicing my yard for many (15+) years, they do a good job, take time to answer questions and always do that little bit extra to make things right
Description of Work: turned on and repaired sprinklers, tied off extra lines under deck repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Response from C & C Yard Care
Thanks (removed member name). We appreciate your honest feedback!
Norma H.
04/2014
5.0
landscaping, lawn service
+ 0 more
They did a great job, were very pleasant to work with, and did extra things without charging. I was very pleased with their service.
Description of Work: Removed old shrubs from front of house and installed new plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from C & C Yard Care
I am glad that you were happy with our service! Thank you for your business and review. Please let us know if we can do anything else to help.
Melanie L.
03/2014
5.0
landscaping
+ -1 more
I am very happy with their work. We've been using them for about 3 years.
Description of Work: They come each winter and spring to winterize and set up our sprinkler system. I am a landlord and they contact my tenants by a postcard notice and take care of the work. It is great to have someone who is reliable so that I don't have to worry about remembering when I need to take care of my sprinklers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from C & C Yard Care
Thank you for your many years of support [member name removed]! We appreciate the nice review as well.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Lawn Irrigation,
Landscaping,
Tree Service,
Lawn Fertilization & Treatment,
Pavers and Hardscaping,
Snow Removal,
Pest Control,
Leaf Removal
FAQ
C & C Yard Care is currently rated 4.3 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
C & C Yard Care accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, C & C Yard Care offers free project estimates.
No, C & C Yard Care does not offer eco-friendly accreditations.
Yes, C & C Yard Care offers a 5% senior discount.
No, C & C Yard Care does not offer emergency services.
Yes, C & C Yard Care offers warranties.
C & C Yard Care offers the following services: Landscape design & installation, retaining walls, paver patios & walkways, sprinkler system repair & installation, Landscape maintenance, mowing, lawn fertilizing, weed control, core aeration, lawn renovation, pruning, tree removal, sprinkler start-up & shut-down, snow removal & ice melt.