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Blue Flame Heating & A/C

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

We have been in business since 1994, we do small commercial, residential change outs, new construction.

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

gas or tank less water heaters,electric or gas furnaces, fireplaces,heat pumps & air conditioners, Air Purifiers, humidifiers, thermostats, zoning systems, gas piping,roof tops,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-10 of 10 reviews

Craig B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Rick from Blue Flame was very professional and thorough. We told all contractors who were giving us bids that we were very happy with our old 10 Seer AC & 80K BTU system but since the AC dead, we wanted to replace both units. Even though we said we were happy with the old system, Rick at Blue Flame went ahead and did the full heat loss analysis on our home. Blue Flame was the only one of the contractors that did that and because of that was the only one that determined we did not need another 80K BTU furnace in a high efficiency model. This saved us money at time of purchase and will save money during usage for years to come. They answered all our questions and were willing to listen to what we wanted based on the way we use AC & heating. They did not just give us the ‘industry standard’ statistics of how the ‘average’ homeowner benefits from the latest advances in HVAC technology. They listened to our desire to forego some of the ‘benefits’ of newer technology which we felt didn’t provide a benefit we cared about. They built our system around our higher priority desire to keep all maintenance costs down in the future to avoid repair bills that might be too high to handle in case of a failure at the wrong time. Installation was very professional, smooth & efficient, and all costs had been anticipated in the quote. The system has been running fantastically since being installed 3 weeks ago. This new HVAC system is very quiet compared to the old one and does keep the temperature between all areas of the house better equalized than our old system. We would definitely recommend Blue Flame.
Description of Work: Replaced 17 yr old Gas Furnace & Central Air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steve O.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Blue Flame was extremely professional and very interested in making the project something that we could both be proud of accomplishing. I felt that I got really good value for my dollar and American Standard equipment is of the highest quality. They were on-site for 3 days and I am just so impressed with the system, they went out of their way to design it so that it would not only be efficient, but wouldn't encroach upon my storage space. I would not hesitate to recommend Blue Flame Heating, especially for new construction.
Description of Work: Blue Flame designed and installed a very impressive electric heat pump system in a smaller house we're building out near Cheney.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill & Cheryl B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
It's really good. I was very satisfied.
Description of Work: I used the heating & A/C service of Blue Flame Heating & A/C. They put in a new cooling unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Blue Flame Heating & A/C
Thank you for the review. We appreciate all feed back from all customers.

Lynne S.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was fast, very efficient, and very helpful. We did comparison pricing and felt that he was certainly competitive. He did an excellent presentation and follow through. He was right Johnny on the spot whenever we needed him.
Description of Work: We have used Blue Flame Heating & A/C. They put in a furnace, central Air Conditioning, and a heat pump for us. We also signed up for his regular maintenance program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Blue Flame Heating & A/C
Thank you so much for all feed back. We appreciate it.

Stephanie H.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Rick came out to try to troubleshoot our A/C unit, correctly diagnosed the problem and offered options to get the system operational. Once we chose an option, the owrk was done on time, on budget, as promised. We had a slight glitch in the system shortly after installation and Rick was immediately responsive and fixed the problem.
Description of Work: Replace A/C unit with heat pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Blue Flame Heating & A/C
Thank you so much for the positive feed back

janice J.
01/2013
1.0
heating & air conditioning/hvac
  + -1 more
Repair was completed the end of July (26th). When we started using heat in late October/early November we noticed a small moist spot in rug. Son thought maybe friends had spilled something or dog had had an and quot;accidentand quot; and did not think much about it. He noticed the wetness continuing and getting worse. We investigated and found the source of moisture--a small condenser pipe had been disconnected and had been slowly dripping whenever condensation built up. We pulled up the rug and it was evident it had been and quot;drippingand quot; slowly for months. We took pictures and called Blue Flame. The wife of repairman promised to have him come and check out the damage. Repairman did not show on scheduled day (no show/no call). Repeated phone calls went unanswered until finally able to again connect with wife. She stated the repairman had no reason to be in the closet (seriously?--that is where the unit is housed!) and he would be wiling to come out and fix the leak for a fee (Again, seriously?--no thanks, it was an easy fix that we did ourselves). Just poor customer service all round. I would not recommend or use them again.
Description of Work: Air Conditioner Condenser Motor Replacement with Capacitor TXV Valve Replacement Unit is in an upstairs bedroom closet

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,125

Response from Blue Flame Heating & A/C
We did respond to customer, and we told them that we did not touch in that area at all on furnace, we were there to repair air conditioner. We let them know that we could fix it, but it would cost them, if we found that we had not touched it. And the customer started using language and yelling. We have resolved it through the BBB. The customer was never going to be happy with us at all no matter what.

Debra T.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Debra T.
07/2011
5.0
plumbing
  + -1 more
Job went very well. Permits were acquired and inspections to be performed by city inspector were scheduled. Crew arrived at agreed upon time, made contact and confirmed work to be performed. Drop clothes were place on floors and carpet in work and travel areas. Crew began work immediately and continued until all work was completed. Contact was made with stove manufacturer to confirm gas line size and required gas flow rate. Upon completion of the day's work, all work areas were cleaned and returned to "better than found" condition. After inspection, crew returned for completion of hookups and stove performance test.
Description of Work: Run one inch pipe from gas meter, along outside wall, up to second story and through wall into kitchen. Line was left in pressurized state with air gauge for city inspector. Gas line connected to meter and stove to complete job. Gas line bled of air and burners on stove tested for proper operation. Connections tested to confirm no leaks present.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Debra T.
07/2011
5.0
water heater repair
  + -1 more
Excellent. Very professional. See services performed box.
Description of Work: Replace existing tank water heater with tankless water heater. Received estimate, confirmed necessary actions to be accomplished and received adjusted estimate. Literature related to tankless water heater provided . Permits acquired by contractor and inspection scheduled by contractor. Crew arrived at agreed upon time, work to be accomplished confirmed, drop clothes placed on floors and work began. Old water heater drained and removed. Excess vent pipe removed and connection capped. This job also required new routing of the fresh air intake for the heating and air conditioning fan unit. This was accomplished in a quick and efficient manner. The gas line to the heater was accessed (The tankless water heater required a larger gas line that was available at the old water heater) and ran to the new water heater location. Modifications were made to the wall to properly support the new water heater. Air intake/exhaust venting was accomplished and unit was installed. Leak checks accomplished on the gas line. Unit operation tested. All work areas cleaned to "better than found" condition. Technician present for inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Debra T.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Showed up at time specified, performed all tasks as quoted, cleaned up after completion of tasks. Placed drop cloths cover on all carpeted areas that were affected by the workers immediately at the start of the job.
Description of Work: Heating and Air conditioning fan unit and air conditioning unit disassembled, cleaned, serviced, and reassembled. All parts of system tested for proper operation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Blue Flame Heating & A/C
thank you very much for the nice compliments.. We appreciate all feed back on our company

    Contact information

    5702 E Alki Ste C, Spokane, WA 99212

    blueflameheatingac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters,
    Plumbing,
    Gas Logs,
    Fireplaces

    FAQ

    Blue Flame Heating & A/C is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Blue Flame Heating & A/C accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, Blue Flame Heating & A/C offers free project estimates.
    No, Blue Flame Heating & A/C does not offer eco-friendly accreditations.
    No, Blue Flame Heating & A/C does not offer a senior discount.
    Yes, Blue Flame Heating & A/C offers emergency services.
    Yes, Blue Flame Heating & A/C offers warranties.
    Blue Flame Heating & A/C offers the following services: gas or tank less water heaters,electric or gas furnaces, fireplaces,heat pumps & air conditioners, Air Purifiers, humidifiers, thermostats, zoning systems, gas piping,roof tops,

    Contact information

    5702 E Alki Ste C, Spokane, WA 99212

    blueflameheatingac.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed