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Austin Air Handling

Heating and Air Conditioning, Natural Gas Lines, Water Heaters

About us

Austin Air Handling is a full service heating and cooling company serving the residents of Spokane and surrounding areas. We offer sales, service and replacement of furnaces, heat pumps, air conditioners and hot water heaters. We specialize in Day and Night, AO Smith and Honeywell products. All work performed is guaranteed.Next day changes and installs are common practice. Work always continues until complete and operational. Customer satisfaction is our most valuable asset.

Business highlights

13 years of trusted experience

Services we offer

Heating & Air Conditioning Installation & Repair. Oil, Gas, & Electric System Installation. Retrofits. Sheet Metal Installation & Repair. Heating Ventilation. Duct Work. Exhaust Fan Installation & Repair. Gas Line Installation. Humidifier & Dehumidifier Installation & Repair. Water Heaters. Heat Pumps. Air Handlers. Thermostats. Furnaces.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.95 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.8
responsiveness
2.8
punctuality
4.0
Showing 1-5 of 5 reviews

Larry R.
06/2018
2.0
heating & air conditioning/hvac
  + -1 more
Called them on a Friday and the man (Mr. Austin) said he might be able to come out on Saturday to give a quote. He did say he would call first. He did not call which was fine since I figured he would call back early in the next week. But, it's now been seven days and I've heard nothing from him. Business must be good!
Description of Work: Run gas lines for BBQ and patio fire pit off of existing gas line.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Joe D.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
From the start Bob the owner seemed very professional. Not by any means is the owner or his installers professionals. Both heads installed uneven and in the middle of the wall. His remedy was to take them off add about a hundred little holes all over my walls. Put cigarettes out on my outdoor patio carpet and on the top of the outdoor compressor. He came back 3 different times demanded payment for some real faulty installation. I paid him with him promising to come fix the unit. And he has no intention fixing it properly. I'm stuck with a messed up brand new system. Scratches all over it and on the inside the unit is so bent and un even that I can't even fix it myself. He said he's never had someone complain so much about an ac install. Well my condo is in elite condition and now I feel like I got slapped in the face after I paid 8 grand for a professional install. I'm left in the dark knowing this guy will not fix it the right way. If I could post pictures you would be blown away. I will be contacting mitsubishi about this to let them know this company is damaging their units as well. He says it came from mitsubishis factory damaged and scratched. Not even a chance. It was brand new. Super unprofessional. The aluminum fins were bent and folded over in several locations. Which I didn't even see until after the last conversation with Bob. If anybody has any questions. Gladly call me 5092161115. Hope no one else gets stuck in this predicament.
Description of Work: Install mitsubishi mini split system with 2 heads. You would think for a professional company this would be easy.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$8,000

Loren T.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Austin Heating and Cooling is a rock solid professional organization that looks after your interests. We had no major problems in doing the work on time. Austin Heating and Cooling was proactive to save me thousands of dollars in assuring that AVISTA's rebate forms were properly filled out to the point that with all the rebates from converting from electricity to gas resulted in my out-of-pocket expenses were no more than 10% or the total cost. I will use them again to do the same thing in my other duplex
Description of Work: conversion from electric heater to high efficiency gas heater and on-demand gas water heater for my duplex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Loren T.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are honest, reliable and gave us a reasonable price for the furnace. They were also friendly.
Description of Work: They are good guys and they came out for us last Friday. They installed a furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

Steven H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$3,000

    Contact information

    6310 E Sprague Ave, Spokane, WA 99212

    www.austinairhandling.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    AUSTIAH874JDCC
    Trade License Locale
    Washington State
    Trade License Authority
    LnI

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Natural Gas Lines,
    Water Heaters

    FAQ

    Austin Air Handling is currently rated 3.9 overall out of 5.

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Austin Air Handling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Austin Air Handling does not offer free project estimates.
    Yes, Austin Air Handling offers eco-friendly accreditations.
    No, Austin Air Handling does not offer a senior discount.
    No, Austin Air Handling does not offer emergency services.
    Yes, Austin Air Handling offers warranties.
    Austin Air Handling offers the following services: Heating & Air Conditioning Installation & Repair. Oil, Gas, & Electric System Installation. Retrofits. Sheet Metal Installation & Repair. Heating Ventilation. Duct Work. Exhaust Fan Installation & Repair. Gas Line Installation. Humidifier & Dehumidifier Installation & Repair. Water Heaters. Heat Pumps. Air Handlers. Thermostats. Furnaces.

    Contact information

    6310 E Sprague Ave, Spokane, WA 99212

    www.austinairhandling.com

    Service hours

    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM