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ARK Chimney Service

Chimney Caps, Chimney Repair, Chimney Sweep,

About us

Inspections, Chimney Cleaning, Moss Removal, Monoxide Concerns, Hvac Work, Sealing the Crown.

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Chimney.

Services we don't offer

Licensed and bonded # ARK CHCS 840LZ

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
5.0
value
3.5
professionalism
4.3
responsiveness
4.3
punctuality
5.0
Showing 1-2 of 2 reviews

Tim E.
09/2018
1.0
chimney sweep, chimney caps, chimney repair
  + 1 more
STEER CLEAR! We contacted Michael for a chimney inspection prior to buying a home. He quoted $600. We called a reputable chimney company who charged $150 for the same service. We called Michael cancelling the tentative appointment within 10 minutes of setting it. He became irate, said we owed a $175 cancellation fee, and threatened to sue us. When we refused to give our credit card number, he bombarded us with aggressive text messages, called and lied to our real estate agent, and even the escrow company to force payment at closing or he'd put a lien on the property (not legal). We've never dealt with someone so unhinged. Hateful behavior towards a disabled veteran.
Description of Work: Pre-purchase chimney inspection

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$600

Response from ARK Chimney Service
"Mr. [Member Name Removed]" is not a customer we have in our database. Also, "Mr. [Member Name Removed]" did not give a correct address in his report. Our company has never received a call for an inspection at the address given. Serving my country during the Vietnam era, I am also a veteran. I do not hate anyone as he suggested. Regardless, as with any customer, we apologize for any misunderstanding that we might have made on our part. ARK Chimney Service takes great pride in the fact that the vast majority of our customers are more than pleased with the service we provide them and the work we complete on their home. Safety is our number one concern. To properly perform a safety inspection, as the homeowner says he had requested, with little notice, on a tall home with a steep roof, a metal roof, and to spend the time to write up a report; it is time-consuming and costly. Customer satisfaction is important to ARK Chimney. Since this report, we have taken steps to avoid future misunderstandings. The National Chimney Safety Institute and the National Fire Protection Association recognize three levels of inspections. It appears this homeowner received the lowest level and got what he paid for. Sincerely, Michael of ARK Chimney

Randall B.
03/2017
5.0
chimney caps
  + -1 more
Everything went well. The service providers were clean, professional, prompt and speedy. I would definitely use them again.
Description of Work: Thorough chimney cleaning and brickwork re tuck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

    Contact information

    1028 West Mansfield Ave, Spokane, WA 99205


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Chimney Caps,
    Chimney Repair,
    Chimney Sweep,
    China Repair

    FAQ

    ARK Chimney Service is currently rated 4.3 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 6:00 AM - 7:00 PM

    Tuesday: 6:00 AM - 7:00 PM

    Wednesday: 6:00 AM - 7:00 PM

    Thursday: 6:00 AM - 7:00 PM

    Friday: 6:00 AM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    ARK Chimney Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, ARK Chimney Service does not offer free project estimates.
    No, ARK Chimney Service does not offer eco-friendly accreditations.
    No, ARK Chimney Service does not offer a senior discount.
    Yes, ARK Chimney Service offers emergency services.
    No, ARK Chimney Service does not offer warranties.
    ARK Chimney Service offers the following services: Chimney.
    Licensed and bonded # ARK CHCS 840LZ

    Contact information

    1028 West Mansfield Ave, Spokane, WA 99205


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    6:00 AM - 7:00 PM
    Tuesday:
    6:00 AM - 7:00 PM
    Wednesday:
    6:00 AM - 7:00 PM
    Thursday:
    6:00 AM - 7:00 PM
    Friday:
    6:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM