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Alta Pest Control

Pest Control

About us

Established in 2018. After being in the industry for years and with multiple companies, the owners decided to break loose from big corporations and build their own small business. After college, they took all the good and the bad they learned along the way to create Alta. The owners are brothers who were taught honesty, hard work, and serving others by their parents. They are excited to bring these traits to a business level and provide superior service to the residents of Spokane Valley.

Business highlights

LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

-Ants -Spiders -Wasps/Hornets -Carpet beetles -Roaches -Fleas -Rodents -Earwigs -Silverfish

Services we don't offer

- Bed bugs - Animal Removal -Termites -We do not treat apartments

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

2.916 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
6%
3
0%
2
6%
1
50%


Rating CategoryRating out of 5
quality
2.5
value
2.7
professionalism
2.6
responsiveness
2.6
punctuality
2.6
Showing 1-16 of 16 reviews

Trish J.
09/2024
1.0
pest control
  + -1 more
This company is horrible. They talked my dad into a contract promised him the world, then didn't do what they said. He tried to call them about it but couldn't get through. He went to the bank and had them cancel the payment. Visa investigated and determined that Alta was in the wrong so Alta threatened him with collections of the full contract, so he paid. Please avoid them. They also delete bad reviews in Google. The sales person put his wrong name, wrong address and created a fake email for the contract to go to. My dad only owns a mobile phone. The office when we called to complain didn't care.
Description of Work: Spray for Spiders, bugs etc.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$167

Viktor L.
06/2024
1.0
pest control
  + -1 more
We hired Alta past control last year contract is for year This Company is a HUGE SCAM They DON'T Do What they say they do. Don't sign a contract for a year Bugs are still coming in the house there are several times I watched my Video surveillance when they come to the house don't even get the equipment out. The guy came in and out less then 3 minutes. Two times came in walked around the house with a web duster and he didn't even use it DID NOT spray anything then left DON'T WASTE YOUR hard earned MONEY !!!! ALTA PAST CONTROL is a bad Company. NOT RECOMANDEN IT
Description of Work: Spray for insects and bugs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Iris M.
10/2023
1.0
pest control
  + -1 more
They are the worst. They schedule whenever they feel like it. I went months without service and then they decided to start my service back up and sent me and email the DAY BEFORE they were to come out. I have responded to their email to cancel, which has not been a problem in the past, but this time they decided I needed to cal or they were going to come out anyway, even if I did not authorize it. So they did and now expect me to pay for services I did not agree to. Not only that but I have two cameras around my home. In watching the recordings I see them doing absolutely nothing other than pretending to clean webs around my back porch camera. Alta pest control is a scam.
Description of Work: None. I had no need for their services.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0


Tess R.
08/2023
1.0
pest control
  + -1 more
SCAM. They say you will get services quarterly for quarterly payments which I approved but they are charging monthly when calling to address the issue I was told they wouldnt cancel my service without a deferment plan which I will have to call in January to let them know if I'm staying or not..... If I don't stay I have to pay an additional $300. for a service I don't want.
Description of Work: Spray for spiders and wasps.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$343

shawnna L.
07/2023
5.0
pest control
  + -1 more
I love working with this company. All of their employees are so helpful and thorough. Most recently our property was serviced by the most awesome bearded ginger! He spent quite a while meticulously searching for wasps nests (and collected 10!) and almost passed out from heat exhaustion in the process. We are so grateful for his efforts. 11 out of 10 stars. Would most definitely recommend!!
Description of Work: Our quarterly pest control service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Eric H.
06/2023
1.0
pest control
  + -1 more
My experience was basically the same as all the 1-star reviews. HORIBLE company to do business with!! The number they gave me to cancel was so bad, T-Mobile would not let me complete the call. I have a note on that number that says 'Block this Spam Number' with 2 exclamation points after!! So they keep sending the agreement saying I have to pay up or they will turn me over to a collection agency. Do yourself a BIG favor and do business with someone else! VERY sleazy business!
Description of Work: Wanted to get rid of yellow jackets and hornets (just once!)

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$420

Austin B.
03/2023
1.0
pest control
  + -1 more
Alta will come to your door, use high pressure sales tactics, and sign you up for a contract while not disclosing up front the highly expensive cancellation fees. The kid salesman told me they'd bill me 4 times for 4 treatments. I'm being billed monthly and cannot exit early due to a $300 cancellation fee. Alta will scam anyone and everyone just to make a buck.
Description of Work: Basic Pest Prevention.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Sue S.
02/2023
1.0
pest control
  + -1 more
Don’t waist your money with this bad company who cares zero about customer service and over charging vets . Say they will spray first week of the month that doesn’t happen. I have get paid once a month beginning of the month if you want payment I only pay bills 1 time a month , your company assured me I would be service and billed first week of the month . Lies . And then they say they will be here between 9am and noon . Wells it’s now 2 pm zero calls from this company. Sorry will take my business to a better company..
Description of Work: Pest control

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Tre P.
01/2023
1.0
pest control
  + -1 more
Alta has been the worst company and biggest headache I’ve ever had to deal with. They play contract games and trick customers into signing long contracts and then charge a crazy expensive fee that’s more that the service cost to cancel it. They don’t call or schedule appointments when they come to complete the quarterly service, they just show up and “complete” services without notifying the home owner. I have a back yard that is included in the service agreement and they never complete because they cant access it without the homeowner (myself) providing the access. When I call to complain that the full services weren’t complete the head office is rude and unprofessional and lie saying the services were complete and that the backyard was fully serviced, they then try to charge a fee to send someone out again. Once I explain that no one can get in the back yard without someone being home to let them in, then then send someone back out. All the repeat the process again next quarter.
Description of Work: Quarterly service for spiders and insects.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

David W.
03/2022
5.0
pest control
  + -1 more
We want to say thank you to Stephen. He came out to service our house today. He was thorough, friendly, and made sure to ask if we had any special needs. He is a great representative for your company. We would like to have him back if he is available on our next scheduled service. We are glad that we switched to your service. Sincerely, Dave
Description of Work: Pest Service at Residents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
10/2021
2.0
pest control
  + -1 more
I will never deal with t his company again. We had nothing but problems in their services from the very start. I had to call the owner after the first application, as technician claimed to be there much longer than he was, verified by our camera system, and they had to come out again. I asked the the tech what he was sweeping for and he told me wasps and spiders. After he left, I found two wasp nests in an open area around the 6-7 foot height. I got many assurances from them but nothing has changed. I did finally get to cancel the service after paying the $290 cancellation fee, that I don't agree with as the services were terrible. Customer service was friendly, but again I still got charged their cancellation fee because I didn't want to continue with their service. Very disappointed and would not recommend to anyone. It seemed to be a VERY quick service and I was completely dissatisfied with them. Beware.
Description of Work: Pest Service

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$290

Eric L.
12/2020
5.0
pest control
  + -1 more
It went very well. The price was reasonable, and the workers were friendly and thorough.
Description of Work: They did preventive pest control.
Rating CategoryRating out of 5
Yes, I recommend this pro
$120

carolyn N.
12/2020
4.0
pest control
  + -1 more
I just want someone to get a hold of me to let me know that someone is coming out or not . I would like to know the day before you come out. Thank you
Description of Work: Pest Control/Exterminating Spiders,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$38.12

David F.
12/2020
5.0
pest control
  + -1 more
Great price and employee's always on time and professional!
Description of Work: Pest Control/Exterminating
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve Y.
11/2020
5.0
pest control
  + -1 more
Excellent service came back as many times as I needed them to to perform whatever I needed done very professional they did an awesome job.
Description of Work: Major ants and wasps everywhere

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzann M.
11/2020
5.0
pest control
  + -1 more
Fantastic. These guys are the best. Professional, reliable and their products work.
Description of Work: Quarterly pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Alta Pest Control
Thank you [Member Name Removed] for your kind review. We appreciate you taking the time to do so and we look forward to ongoing service at your home.

    Contact information

    9608 E Montgomery Ave Suite 3, Spokane, WA 99206

    https://www.altapestcontrol.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    91972
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pest Control

    FAQ

    Alta Pest Control is currently rated 2.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Alta Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Alta Pest Control offers free project estimates.
    No, Alta Pest Control does not offer eco-friendly accreditations.
    No, Alta Pest Control does not offer a senior discount.
    No, Alta Pest Control does not offer emergency services.
    Yes, Alta Pest Control offers warranties.
    Alta Pest Control offers the following services: -Ants -Spiders -Wasps/Hornets -Carpet beetles -Roaches -Fleas -Rodents -Earwigs -Silverfish
    - Bed bugs - Animal Removal -Termites -We do not treat apartments

    Contact information

    9608 E Montgomery Ave Suite 3, Spokane, WA 99206

    https://www.altapestcontrol.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed