Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

150 years of trusted experience

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Free Estimates
Yes
Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

2.93 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.9
value
3.4
professionalism
1.9
responsiveness
2.4
punctuality
2.4
Showing 1-3 of 3 reviews

Karen B.
07/2015
2.0
home security systems, home automation
  + 0 more
No matter what local ADT service office you call, you get switched to a national ADT representative!! My appointment was cancelled by ADT the morning of the appointment!!!
Description of Work: ADT technician scheduled to come out and look at low battery in siren. After making arrangements to be home during my window of 12:00- 5:00 pm, I get a call the morning of repair to say that they don't have the battery they need and can reschedule for 1 week later! When I told them that I had taken off from work and asked them why they didn't confirm if they had the correct battery when I called 2 days prior to make the appointment, they had no answer! They did suggest that I could take a look at the siren box myself and purchase the needed battery at Target or Walmart since I had the day off!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


justin B.
07/2014
1.0
home security systems
  + -1 more
Without doubt, the worst company I have ever dealt with. Even when you cancel in writing with a letter sent by certified mail, they keep on billing. Look on the internet to see numerous similar complaints. Once they have you checking account number they own you.
Description of Work: Provide home security.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,500

Response from ADT Security Services
Hello. When an account is canceled it normally takes 30 days to process. That last bill/ invoice we show on the customers account was adjusted off. ADT informed [member name removed] of the adjustment as well on 7/7/10. Thank you. -Andrew

Christina B.
06/2014
5.0
home security systems
  + -1 more
Went well except they made a mess drilling holes and stringing wires and didn't clean up after at all. Other than that, they were fine and professional.
Description of Work: Installed new alarm

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50


    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation,
    Home Healthcare - Medical Alert Systems

    FAQ

    ADT Security Services is currently rated 2.9 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, ADT Security Services offers free project estimates.
    No, ADT Security Services does not offer eco-friendly accreditations.
    No, ADT Security Services does not offer a senior discount.
    No, ADT Security Services does not offer emergency services.
    No, ADT Security Services does not offer warranties.
    ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM