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ACCENT STOVE & SPA

Fireplaces, Pool and Spa Service

About us

7 EMPLOYEES. ADDITIONAL BUSINESS NAMES USED:A TO Z DISCOUNT COMPANY, & ACCENT HOME AND LEISURE.

Business highlights

31 years of trusted experience

Services we offer

POOLS & SPA SERVICES, SALE & INSTALLATION. SAUNA'S, FIREPLACES.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.3
responsiveness
4.4
punctuality
4.7
Showing 1-7 of 7 reviews

Andrew R.
10/2016
5.0
fireplaces
  + -1 more
Accent carried the Travis Industries models (Lopi, Avalon, Fireplace-Extr.) which were recommended due to the smaller size available. Love the fireplace and the install was fast and professional. The installer (sorry, I forgot his name) is usually their service guy but also does installs. He took great care in getting the "embers" and logs set up just right. I will definitely use them for the yearly maintenance.
Description of Work: I needed a new gas fireplace insert that would fit a smaller, older masonry fireplace. Switched to direct vent so needed new intake/exhaust pipes and chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

William M.
04/2016
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrew M.
07/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Repaired the top of our natural gas fireplace exhaust (that they installed a year or two before), after a tree fell on it in the July windstorm of 2014. | |We couldn't be happier with them. Always courteous, timely, willing to give advice/explain what they're doing. | |Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Andrew M.
12/2013
5.0
fireplaces
  + -1 more
We began looking for a gas fireplace insert, did a lot of online research, and then visited nearly every vendor in Spokane in a single day, armed with our criteria. It was at the end of the day that we found several stores that stood out from the rest for quality and attentiveness to what we were looking for, rather than what they wanted to push. Accent was the last one we visited, and their product fit our needs better than anyone else. Their price was in line with everyone else, and their product--the Lopi stove--was better built, and had more output range than most others. Most inserts have a very tight BTU output range, with little variation from low to high, whereas the insert we finally purchased could range from less than 10,000 BTUs to 30,000. It is made to run well without power, and can be obtained with or without a lot of electronic controls. The install was very smooth. They arrived on time, and while they had to fight our chimney configuration, they ended up installing things in a more pleasing configuration (gas line routing) than had originally been proposed. They cleaned up well after themselves, and were a pleasure to deal with. This business carries a full line of inserts across the price spectrum, and their prices are all in line or less than competitors, and I believe the quality of product is significantly higher. I gave two B grades above, which, like the scale, I take for "Good." Price was indeed good--it was in line with competitors' offerings for what I considered a better product--though not Excellent, which would have rated an A. Responsiveness also got a B, which again was good. I e-mailed some questions, and they were responded to, but not always same day. I understand, and have no problem with the delay, so have rated it good. Same day would have rated "Excellent."
Description of Work: Installed gas fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from ACCENT STOVE & SPA
Thank you for your review! We always appreciate the feedback, and will do our best to continually improve our services. We are so thrilled to hear that you had a good experience here with us. Again, thank you.

Donna K.
03/2012
2.0
fireplaces
  + -1 more
Our new stove is now installed and working well. However, there were glitches in every step of the process. The estimate was not calculated correctly. The wrong size material was brought so the one- day project turned into a two- day project. The new stove was not put in the same spot as the old one and we were told it "could not be done" until we insisted. Then they magically were able to move it to the correct spot. The installer told me to call for a final county inspection. I did, and waited all day for an inspector to show up. He never did so I called the next day and they said it had been finalized with the installer and no final inspection was needed (so I sat home all day needlessly).
Description of Work: Replaced freestanding wood stove with gas stove.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$3,000

Jonathan P.
12/2010
4.0
fireplaces
  + -1 more
Accent's sales people were knowledgeable and prompt. The installation went very well, we had a small issue with a gas leak when they left but that was an issue with the unit and not the installation. The installer was very prompt and fixed it right away.
Description of Work: Accent put in a natural gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,500

EUGENE K.
05/2005
5.0
pool cleaners
  + -1 more
OUR EXPERIENCE WAS DELIGHTFUL. THE REP. SPENT 2 -3 HOURS TALKING ABOUT ALL TYPES OF SPA'S. HE ENCOURAGED US TO SEE THE COMPETITORS AND COMPARE. IT WAS A GREAT EXPERIENCE.
Description of Work: WE PURCHASED A NEW SPA. THE REPRESENTATIVE WAS VERY HELPFUL IN HELPING US CHOOSE THE RIGHT SPA ALONG WITH SET UP AND SERVICE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$5,400

    Contact information

    1620 N DIVISION, Spokane, WA 99207

    www.accentspokane.com/price_guarantee.php

    Service hours

    Monday:
    10:00 AM - 6:00 AM
    Tuesday:
    10:00 AM - 6:00 AM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 AM
    Friday:
    10:00 AM - 6:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fireplaces,
    Pool and Spa Service

    FAQ

    ACCENT STOVE & SPA is currently rated 4.4 overall out of 5.

    Monday: 10:00 AM - 6:00 AM

    Tuesday: 10:00 AM - 6:00 AM

    Wednesday: 10:00 AM - 6:00 AM

    Thursday: 10:00 AM - 6:00 AM

    Friday: 10:00 AM - 6:00 AM

    ACCENT STOVE & SPA accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, ACCENT STOVE & SPA offers free project estimates.
    No, ACCENT STOVE & SPA does not offer eco-friendly accreditations.
    No, ACCENT STOVE & SPA does not offer a senior discount.
    No, ACCENT STOVE & SPA does not offer emergency services.
    No, ACCENT STOVE & SPA does not offer warranties.
    ACCENT STOVE & SPA offers the following services: POOLS & SPA SERVICES, SALE & INSTALLATION. SAUNA'S, FIREPLACES.

    Contact information

    1620 N DIVISION, Spokane, WA 99207

    www.accentspokane.com/price_guarantee.php

    Service hours

    Monday:
    10:00 AM - 6:00 AM
    Tuesday:
    10:00 AM - 6:00 AM
    Wednesday:
    10:00 AM - 6:00 AM
    Thursday:
    10:00 AM - 6:00 AM
    Friday:
    10:00 AM - 6:00 AM