Platinum Mechanical

Plumbing, Drain Cleaning

About us

For plumbing repairs, upgrades, or remodels, let Platinum Mechanical experienced Service plumbers provide you with outstanding service, professionalism and expertise at a fair, flat-rate price for your residential or commercial need or project! Platinum Mechanical’s goal is to cultivate long-term customer relationships in the Spokane and Coeur d’Alene area through personal attention and superior plumbing expertise.​ Contact us today for an estimate from a licensed Washington plumber from a locally-owned and operated plumbing company today!

Business highlights

Minority Owned & Operated
Family Owned & Operated
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
0%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-7 of 7 reviews

Jeffrey C.
02/2024
5.0
electrician, plumbing
  + 0 more
It was great working with Platinum Mechanical to tackle some plumbing and electrical needs.
Description of Work: Misc Electrical

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Platinum Mechanical
Thank you so much! It was great working with you as well! - Tori

Tamra D.
02/2024
5.0
plumbing
  + -1 more
Chandler was very polite and got the job done quickly. Arrived on time and I am very happy with the results!
Description of Work: Replace a leaking hose under the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael Nowak
02/2024
5.0
Google Review
We had Chandler out today and he did awesome. He explained everything in detail with a willingness to explore other unrelated issues with grace and kindness. Great people, quality hardware, and very willing to help explain/explore issues with you.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Platinum Mechanical
Thank you for your business and 5 star review Michael! We are proud that our high quality techs were able to get your services taken care of for you. Thank you for choosing Platinum Mechanical for all your Plumbing, Drain Cleaning, Heating/Cooling and Electrical needs.

Mary Hassler
02/2024
5.0
Google Review
They did a great job on fixing my shower. I would have them come again for plumbing problems
Rating CategoryRating out of 5
Yes, I recommend this pro

J A
02/2024
5.0
Google Review
What an absolutely wonderful experience!!! Amanda and Ernie were professional, kind, knowledgeable, Clean-cut and happy! Walked us through the process of maintaining the hot water heater and went through the install with us. Everything is up to code and looks great! Thank you so much?
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathleen Swan
02/2024
1.0
Google Review
The technician who came was nice and capable; he deserves 5 stars. However, when I called Platinum to book this inspection, I was told by the female that they provide a "complementary inspection." Imagine my horror when I was presented with a bill of over $200.00. This company's word is not to be trusted.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Platinum Mechanical
After receiving this review we immediately tried to contact Kathleen but would only get text responses back that she's unwilling to discuss. After numerous attempts at trying to resolve the matter and ensure this clients satisfaction, but again only receiving short text messages back stating she will not converse about it, we are left with only addressing the matter here. She was never charged the $200 as mentioned but...the estimate appointment turned out to be more than an estimate and the Tech did in fact inform her of a $200 diagnostic charge after locating the issue. For the fact that he didn't inform her of this prior to doing the diagnostic portion she was never charged. Kathleen did however purchase our annual maintenance plan covering her electrical, plumbing, and HVAC systems so our assumption is that she is confusing that $159 Service Plan charge with that $200 bill mention, but again was never charged. She will receive fantastic service and preventive maintenance on this plan and we'll hope to turn her into a 5 star review customer soon.

James Wheatley
02/2024
5.0
Google Review
Great experience, friendly technicians.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    5918 E Trent Ave, Spokane Valley, WA 99212

    https://platinummechanicalnw.com/electrical/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    PLATIRP766R7
    Trade License Locale
    Washington
    Trade License Authority
    L&I
    Trade License Expiration
    12/27/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Platinum Mechanical is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: Closed

    Platinum Mechanical accepts the following forms of payment: Check,CreditCard,Financing Available
    Yes, Platinum Mechanical offers free project estimates.
    Yes, Platinum Mechanical offers eco-friendly accreditations.
    No, Platinum Mechanical does not offer a senior discount.
    Yes, Platinum Mechanical offers emergency services.
    Yes, Platinum Mechanical offers warranties.

    Contact information

    5918 E Trent Ave, Spokane Valley, WA 99212

    https://platinummechanicalnw.com/electrical/

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    Closed