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PureClean

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Hello Angies List! Ben Surdi here, owner of PureClean. I am a second generation carpet cleaning expert who has built my family owned business to give the absolute best results and service experience you've ever had. Until you've experienced our expert technicians, in combination with our state-of-the-art equipment, and revolutionary, all natural cleaning system - you truly have not experienced how clean and healthy your carpets can be. We use all natural cleaners that are plant and fruit based so you and your family are safe! The high heat that we clean with kills bacteria, germs and fungi. Your carpet dries faster, smells better and stays clean longer than traditional cleaning. Additional DBA - Pure Clean, Stone Guard, Surdi Enterprise LLC & NW Green Clean

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Tile & grout cleaning & sealing, fine rug cleaning, pet odor removal, dustless hardwood floor, refinishing, upholstery cleaning, mattress cleaning, allergy treatments & pressure washing.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.8634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 551-575 of 634 reviews

Leanne C.
03/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kent B.
03/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned 3 rooms of carpet. They did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Michael B.
03/2015
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets and they look great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$800

Matthew M.
02/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kristin F.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a really good job cleaning 2 pottery barn wool rugs. One had dark stains on a light background from a pet accident. They got it 99.9% out (amazingly) and said they wanted to stop before they removed the color from the rug itself. I was not too hopeful it would look great, because the stain had sat for a while, but they did a great job on it. I was worried I might have to get rid of the rug and thrilled to not have to do that. As for their office/location, they are very courteous, communicative, left me phone messages when my rugs were done for pickup, helped me load/unload them and were generally very pleasant. I will probably hire them to clean my carpets sometime soon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Robert S.
01/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Indira K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two area rugs that I dropped off. Done quickly and well, as before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$149

Gayle S.
12/2014
5.0
carpet cleaners
  + -1 more
Awesome.
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa B.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

DOUGLAS H.
10/2014
5.0
carpet cleaners
  + -1 more
Fine
Description of Work: clean area rug

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Warren K.
09/2014
5.0
carpet cleaners, hardwood floor
  + 0 more
unknown
Description of Work: Eric came in to do a sandless refinishing of our wood floors. We had to keep off the floors for a few hours after he was done but the floors looked great after he was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Amy A.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Really great service. We had a scheduling snafu that they remedied immediately. The work they did was fast, high quality, with no hard upgrade selling. My carpets look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Michael H.
09/2014
5.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: When Pure Clean first did our carpets one room was not up to the level that they had previously done. It was a new person. We had the original cleaner come out and redo the room. It was done very well then. | |In addition the hot water hose marred (left hose trails) the surface of our AZEK decking on the front porch. It turns out that AZEK can be effected by hot temperatures. The owner of Pure Clean did ultimately did get out the hose trails on the AZEK. He worked hard to keep his customers happy. The length of time to resolve the issue was due to our schedule, dealing with AZEK to figure out what to do and the busy schedule of the owner of Pure Clean. | |Pure Clean does a good job but the Angie's list big deals are not always that great. You have to ask how many sq ft are included besides the number of rooms and watch all the extra cleaners, pet treatments, and other treatments. The prices can add up quickly. | |Over all we were pleased with the commitment of the owner to resolve the last deck marring issue. He did well!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christie B.
08/2014
5.0
carpet cleaners, hardwood floor
  + 0 more
unknown
Description of Work: Refurbished hardwood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Karen B.
08/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Initial contact was several days delayed. Then the responder argued that I was within their described service area--I am. Actual service went OK, but the description should have clarified there is a minimum 4 hour (summer, windows open) drying period when the floors could not be walked on. Finally, the provider utilized a laser measure to determine coverage. He might have provided some detail on how it was measuring since there are some spacial deviations in the area. Provider was VERY polite; helped me slide a couple of pieces of furniture.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$400

Jane N.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I took advantage of the Angie Lists deal - 2 area rugs cleaned for the price of one. They are located close to my home so getting the rugs over there was not problem. They were cleaned on time and look great. No toxic smell. Just Pure Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned 2 of my area rugs and did a fantastic job. I would hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Daniel O.
06/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Bought a $119 Angie's list coupon. Upselling when they arrived led to bill 3x that much. Then they billed again for the $119 which we caught and had them refund.

Rating CategoryRating out of 5
quality
4.0
value
1.0
punctuality
4.0


Response from PureClean
Hi [removed member name], i'm sorry that you feel that way. It is my understanding that Brandon recommended pet odor options for you to consider while customizing your cleaning package. Part of the reason of why we have a good reputation is because we are thorough in our pre-cleaning assessments. This allows us to make recommendations that improve the overall result - which we feel results in a happier customer. I believe this is why we're the highest rated company on Angies List. That being said I do apologize that you felt like we were "selling" you something and the billing error is something that we took care of as it was a mistake on our end.

carolee P.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had three rugs to be cleaned. Two had difficult stains and one had been stored in a damp area and had significant mold odor. Two rugs were not color fast. They explained my options in detail and suggested ways to improve the wearability of the rugs. The rug with the mold issues has a very strong odor from the treatment and can't be used yet. However, I don't believe that is the fault of the company; it simply required heavy treatment. |The rugs were not ready for pick up until over a week after the promised delivery date. | |I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Linda S.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Happy with the service and the cleaning products that they are using. My only suggestion is that they give better directions on where they are located and where to drop off the rugs (in the back of the facility). Maybe better signage in the back. Also this is a small family owned business. I was given an appointment as to when to drop off the rugs, but when my timeline changed I then had to pin them down on when someone would be in the office in order to drop off the rugs. When I needed to pick up the rugs everything went smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon C.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelley J.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Kerry M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We used an Angie's list coupon to have the carpets cleaned. The gentleman who came was professional, and helpful. He was also very thorough, the cleaning took longer than I expected, but I feel the results were much better than other carpet cleaners we have had in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

kathie M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned the carpet in my large living room and long hall. Was an excellent job and friendly professional service provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Greg V.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very conscientious, professional work - I'd hire Pure Clean again in a heartbeat! Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

141 MAPLE AVE, Snohomish, WA 98290

http://www.carpetcleanerseattle.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
602987531

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Graphic Design,
Epoxy Flooring,
Dryer Vent Cleaning

FAQ

PureClean is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

PureClean accepts the following forms of payment: Check,CreditCard
No, PureClean does not offer free project estimates.
Yes, PureClean offers eco-friendly accreditations.
No, PureClean does not offer a senior discount.
Yes, PureClean offers emergency services.
No, PureClean does not offer warranties.
PureClean offers the following services: Tile & grout cleaning & sealing, fine rug cleaning, pet odor removal, dustless hardwood floor, refinishing, upholstery cleaning, mattress cleaning, allergy treatments & pressure washing.

Contact information

141 MAPLE AVE, Snohomish, WA 98290

http://www.carpetcleanerseattle.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM