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PureClean

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Hello Angies List! Ben Surdi here, owner of PureClean. I am a second generation carpet cleaning expert who has built my family owned business to give the absolute best results and service experience you've ever had. Until you've experienced our expert technicians, in combination with our state-of-the-art equipment, and revolutionary, all natural cleaning system - you truly have not experienced how clean and healthy your carpets can be. We use all natural cleaners that are plant and fruit based so you and your family are safe! The high heat that we clean with kills bacteria, germs and fungi. Your carpet dries faster, smells better and stays clean longer than traditional cleaning. Additional DBA - Pure Clean, Stone Guard, Surdi Enterprise LLC & NW Green Clean

Business highlights

17 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Tile & grout cleaning & sealing, fine rug cleaning, pet odor removal, dustless hardwood floor, refinishing, upholstery cleaning, mattress cleaning, allergy treatments & pressure washing.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.8634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
11%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 426-450 of 634 reviews

Deborah C.
12/2012
5.0
carpet cleaners
  + -1 more
Great. Would use them again.
Description of Work: Cleaned 2 rooms and staircase, one room with areas of heavy staining. Carpet looks great! Very prompt and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Walaiporn B.
12/2012
5.0
ceramic tile, graphic designers
  + 0 more
They did a good job. I was happy with the quality of work and the price.
Description of Work: I bought and used a Big Deal for tile and grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

margaret F.
12/2012
5.0
carpet cleaners
  + -1 more
arrived on time very personable technician listened carefully to what i wanted followed my directives exactly did an excellent cleaning on all carpets
Description of Work: rug cleaning in 3 rooms cleaned synthetic area rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

richard R.
12/2012
5.0
carpet cleaners
  + -1 more
It went very well. Mikel came on Saturday at the appointed time and was done in less than two hours.
Description of Work: 3 rooms (685 sq ft) + stairs. Also included protectant coating

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$190

Eileen U.
12/2012
5.0
carpet cleaners
  + -1 more
The company was very prompt in contacting me to set an appointment, and the technician arrived on time & was very professional and thorough. He did a great job - carpets look great and he finished quickly yet was thorough. The additional services I paid for were reasonably priced and I would use them again in the future without any hesitation.
Description of Work: Had carpets in three rooms cleaned as part of a recent Big Deal, plus stairs & upstairs landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Edward C.
12/2012
4.0
carpet cleaners
  + -1 more
It was Angies fault for not properly filtering the offer out of the Seattle area. Be careful on Angie coupon offers. Vendor did a good job. They performed well q
Description of Work: They cleaned a couple of smal Oriental rugs. They did a good job. Angies failed to mention tat this was for the Snohomish Everett area ONLY. That was Angie's failing. My wife dropped the rugs off in Snohomish. Vendor returned them to us in Newcastle which was nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$50

Gail P.
12/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The carpets look awesome! They are old carpets, so it is a challenge to clean them. There were a couple of gliches (it took longer than expected for the runner to be cleaned), but my overall experience was very positive.
Description of Work: Pure Clean cleaned all our wall-to-wall carpeting and a wool runner. They also treated the carpet with dust mite control and put a fabric protector on the runner and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

ALEXANDRIA N.
12/2012
5.0
carpet cleaners
  + -1 more
Aarrived on time and looked over area. Carpets were very dirty as this had been a rental home before we purchased. Since we were going to be moving in on the next day we added protection package. The only part we were not clear on was stairs. These are not considered in sq ft of areas, but cost is $5/ stair. It would be better if this was mentioned in ad. Still it was very affordable and they did excellent job getting the stains out of carpet.
Description of Work: Carpets 3 areas cleaned with big deal. Added 26 stairs and protection package.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Christine B.
11/2012
4.0
carpet cleaners
  + -1 more
Thought I would try out this company with all of there good reviews, and they had a special going on. Mykel was very friendly and professional. He was very pleasant to work with. He did a good job on the carpets, and they did take a little longer to dry than quoted (still wet after 8 hours). I would work with this company again, but I am still getting over the sticker shock of the price we payed. We do have a large home, but I might go back to Stanley Steamer as they are a little more reasonable and do just as good a job. Even with the $150 3 room special with protector in one room, we still payed over $760 overall....
Description of Work: Cleaned whole house, sprayed protector over family room, one set of stairs, hallway and living room.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$760

Response from PureClean
Hey Customer! Thank you for your input. We always try to provide more value than that of what our client invests into the service. There are a few things that I want to bring to your attention that I think you will really appreciate in the future. 1. We offer our clients a cleaning program that gives you 50% off every other cleaning when you apply our premium protector. This alone will save you hundreds of dollars on your next cleaning. 2. We also offer a fantastic referral rewards program that gives you FREE cleaning and CASH just for referring your friends and family to our business. 3. We also offer 20% off other services performed while in your home when you clean every 6 months. Please let us know if we can do anything to make your experience more enjoyable and we would also like to send you a $50 gift card to use at your next cleaning that hopefully you can put to good use. Thanks for giving us the opportunity and we look forward to working with you and your friends/family :) -Ben Surdi Owner

Diana M.
11/2012
5.0
carpet cleaners
  + -1 more
First, I was late scheduling this appointment as my deal had expired - when I mentioned this during scheduling it was not a problem; they agreed to honor the deal. The rep arrived on time as scheduled. We reviewed the areas in question and discussed options. Some time was then spent while the rep calculated additional costs for extras (extra area and stain guard treatment). The rep encouraged signing up for a maintenance plan; but was respectful when I declined. He then proceeded with the actual cleaning, which he performed quickly and competently. Most stains were removed (including some I did not expect to come out). They even gave us a bottle of carpet cleaner spray for accidental spills. (which I have had the opportunity to use since, and it worked well.) There were a few marks on the baseboards, but this came off pretty easily with a rag. While I didn't sign up for the maintenance plan, I would use them again for service as needed.
Description of Work: Initially purchased a deal for three rooms, but had planned ahead to have extra areas cleaned. After speaking with the service representative I decided to also add on an extra room, but not all of the additional area the rep recommended; there was discussion but the rep was very respectful of this decision. Cleaning included main formal and living areas, a stairway, upper landing, and master bedroom. Many stains (from children, and pets) were successfully removed. In addition, a stain guard treatment was applied to certain high use areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Janelle K.
11/2012
5.0
carpet cleaners
  + -1 more
Smooth. I did move what I could of furniture before he came, as well as knickknacks and such. But when he arrived (and we live in a condo) he was able to easily bring the equipment up the elevator, get the job done and go in a short while. Very nice.
Description of Work: These guys did a terrific job. The big plus for me is that the cleaning is environmentally safe and, though they also sprayed a carpet protection on top, it is not "gooey" or gummy feeling, but just like a brand new carpet. It didn't take very long and since they don't use much water it dries very quickly. Also, the equipment is compact because of that. I thought they would have a machine with a huge water tank and water heat thing, but they did not. It's completely different than that, and works well. Of course it is more expensive than the steam cleaners, but so much better.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Muyin W.
11/2012
5.0
carpet cleaners
  + -1 more
They showed up on time and work really hard to get my carpet cleaned. I also purchased some extra services on site after seeing them doing such good job for cleaning the basement. Will hire them again for sure.
Description of Work: I bought the 3-room carpet clean for $199 on line, but then on-site I also asked them to do some extra at a fee.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathryn L.
11/2012
5.0
carpet cleaners
  + -1 more
They were very helpful and answered every question. I was un-able to use the deal because we are moving to a home with all hardwood floors.
Description of Work: This was a big deal I had purchased. I was un-able to use the deal due to unforseen circumstances.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from PureClean
Hi Member! Sorry that you couldn't use your carpet cleaning deal. However, we offer a large list of premium services that maybe we can work something out for you on - visit our website and maybe take a look and if you see something you're interested in let us know. Have a great weekend!

MARGIE B.
11/2012
5.0
carpet cleaners
  + -1 more
One man came and he worked very hard. He showed up within the window of time he gave me. I have cream colored carpets through my entire house and he cleaned 3 rooms and also my stairs for a little bit extra, as stairs are more time consuming. They were upfront about the cost of the stairs so there wouldn’t be any surprises when they finished. He did the best carpet cleaning, on my stairs, I have ever seen.
Description of Work: I bought a Big Deal for $119 for 3 Areas of Carpet Cleaning plus my stairs for $5 each.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Ruth B.
11/2012
5.0
carpet cleaners
  + -1 more
I couldn't be happier with the results! My carpet looks like new again, and a large spot, which 2 other cleaning companies failed to remove, was gone! I was also impressed with PureClean's Eco-Friendly Accreditations--Green Seal Certified Products, Chemical-Free Rinsing, All Eco-Friendly Products. I love the citrus-scent of the all-natural cleaners (plant and fruit based) that were used. My house smells so clean and fresh! I repeat, I couldn't be happier with the results of the carpet cleaning, and I highly recommend PureClean.
Description of Work: Pre-treated, cleaned and applied PureGuard to 3 areas of carpeting. (We had a "Big Deal" coupon for the cleaning of the carpet. The cost of applying PureGuard was extra.) Eric arrived within the service window and gave me an overview of what he was going to do that day. He also explained what other services PureGuard offers. As a senior citizen, I found him to be professional, courteous and well-spoken. A very pleasant young man!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

Kent B.
11/2012
5.0
oriental rug cleaning
  + -1 more
They damaged the rug and they took it back and repaired it at no charge. Overall the service was good.
Description of Work: They provided oriental rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

greg T.
11/2012
5.0
carpet cleaners
  + -1 more
Everything that was promised was preform efficiently and professionally.
Description of Work: The technician came in explained what he was going to do, sprayed the entire carpet with a precleaner, cleaned the carpet, and set up fans to help dry the carpet. By the time he left the majority of the carpetwas dry enough to walk on and replace the furniture. The last area was not dry for about 6 hours after he left which was fine since we didn't need to use that area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Lisa H.
10/2012
5.0
carpet cleaners
  + -1 more
Michael from PureClean cleaned the Berber carpet in my basement today, and did a great job. He was very professional and helpful, and did the job promptly. He arrived within the service window, and got right to work. The carpet came out very nice, and since it had been quite a while since I'd had it cleaned, I opted to have him apply PureGuard as well. This was a great experience, and I'd definitely recommend them in the future.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith S.
10/2012
5.0
carpet cleaners
  + -1 more
The service tehnician (Mykel) was right on time and thoroughly explained the process prior to beginning. We have off-white carpeting that had some stains in heavy traffic areas and from spill accidents. He pre-treated all areas before the cleaning and took special care with the areas with stains. We were glad that their process does not use soaps or other chemicals in the cleaning process. The carpet turned out beautiful and looks like new again. We were very impressed and pleased with the care he took and the way the carpet looked when he was done. We would definitely use this company again and will recommend them to our neighbors and friends who need their carpets cleaned.
Description of Work: We purchased the Angie's List Big Deal for 3 areas of carpet cleaning, and had them do additional areas over and above the Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Jennifer G.
10/2012
5.0
carpet cleaners
  + -1 more
This is a family owned business, and the owner's brother performed the cleaning. Both he and the scheduling person were very professional and courteous. The carpet we were having cleaned was very dirty, and we couldn't tell if we needed to replace it. After Pure Clean was finished, the carpets looked great and there was no chemical smell. We were glad to discover we didn't need to re-carpet the house!
Description of Work: We used Pure Clean's services on a Big Deal coupon to clean the carpeted areas of a house we were moving in to. One small bedroom, the family room, a hallway and two small staircases.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Diana M.
10/2012
5.0
carpet cleaners
  + -1 more
Mykel did a fantastic job! All the problem areas were taken care of and overall, the carpeting looked brand new. He was very efficient and professional and did nothing more than what was agreed on. We are very pleased with Pure Clean and Mykel in particular. We would not hesitate to use this company again and would certainly recommend them to family and friends. We are very impressed by ork done.
Description of Work: We had a total of five areas of carpeting cleaned. The deal was for three areas but we had a few more rooms that needed work. Mykel, the technician who did the job had no problem with measuring the extra spaces and giving us an estimate for the added work. He paid careful attention to areas we had concerns about ( high traffic areas, stains) and assured us that it will be taken care of. He was scheduled to arrive between 11 and 2 but showed up just a few minutes after 11. He explained what he was going to do and suggested an extra service but did not insist that we do it. He got right to work and finished before 2 pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Dave S.
10/2012
5.0
carpet cleaners
  + -1 more
Vince arrived on time and completed the job in the time he estimated after doing the walk through to see exactly what areas needed to be cleaned. When he was finished the carpets were cleaner than after any other carpet cleaning service we have used in the past.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Michael W.
10/2012
5.0
carpet cleaners
  + -1 more
Timely follow up and a great job with the carpet cleaning. The pickup was as scheduled as was the completed work.
Description of Work: We have two large area rugs which needed cleaning. Pure Clean did a fine job for us and my wife and I were very satisfied with their responsive service and follow up. We plan on using them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ABRAHAM M.
10/2012
5.0
hardwood floor
  + -1 more
They did a good job. They did charge me more since the area was bigger than the deal covered.
Description of Work: I purchased the deal for $149 .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Cos L.
10/2012
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
We hired Pure Clean to clean the tiles in our home after a very disappointing experience with a different cleaning company. I was so impressed with the professionalism, knowledge, efficiency and friendliness of Eric, that we actually extended the scope to include the cleaning of all carpet flooring in the house. These guys use modern equipment, know what they are doing, work efficiently and are results driven. I give my highest recommendation to Pure Clean.
Description of Work: Initially, only wanted to take advantage of a coupon deal to clean 300sqft tiles. In the end, because of the quality of work, professionalism and friendliness displayed during the estimation visit, scheduling, and actual work we ended up using their services to clean the entire house - tiles and carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Contact information

141 MAPLE AVE, Snohomish, WA 98290

http://www.carpetcleanerseattle.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
602987531

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
House Cleaning,
Ceramic Tile,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Carpet Sales and Installation,
Air Duct Cleaning,
Graphic Design,
Epoxy Flooring,
Dryer Vent Cleaning

FAQ

PureClean is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 9:00 AM - 5:00 PM

PureClean accepts the following forms of payment: Check,CreditCard
No, PureClean does not offer free project estimates.
Yes, PureClean offers eco-friendly accreditations.
No, PureClean does not offer a senior discount.
Yes, PureClean offers emergency services.
No, PureClean does not offer warranties.
PureClean offers the following services: Tile & grout cleaning & sealing, fine rug cleaning, pet odor removal, dustless hardwood floor, refinishing, upholstery cleaning, mattress cleaning, allergy treatments & pressure washing.

Contact information

141 MAPLE AVE, Snohomish, WA 98290

http://www.carpetcleanerseattle.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM