Color & Arches LLC

I have used Kelly and his company many times and also recommended him to family and friends. Excellent work and very good prices.

The did a great job. Came in and knocked everything out in a timely manner and great quality. I would highly recommend for your next project.

My basement flooded so I called Color & Arches using the HomeAdvisor site which lists this business as based in Lynnewood, WA and has a photo of Shawn Moynihan on the site. It also stated it was able to do the work I need to include mounting my flat screen TV and some other handyman type jobs I needed done. My walls had just been painted, the drywall and insulation was in place and I had just had the basement floor sealed with a marble finish for $4300. All Shawn had to do was put in the baseboards and hang the doors. I was leaving for a week so I gave him a key since Color & Arches is licensed, bonded and insured. When I returned 10 days later, I was handed a bill for $2132 and the work was only partially done. He had also hired his son to move furniture (very little since I hadn't moved in completely) for 5 hours and also his wife for 7 hours. He claimed to have worked 25 hours but had installed less than 45 linear feet of baseboard. It just got worse from there. I had invested too much time to fire him so asked him to pick up the pace. He seemed to work best when I wasn't at home and would charge me for times when he would forget something and go to the hardware store to buy it. Eventually, I told him I no longer needed him to build a closet and he was angry. He plastered two small holes in a bedroom that had been used to mount a TV but used so much plaster that the entire wall now needs to be repainted. He was not asked to do any work in that room at all. He didn't cover the vent when he drywalled so I must now have my vents cleaned and my furnace serviced. He cut the baseboards on the basement floor and left a 21 inch gash on my newly stained and sealed floor. The baseboards are poorly jointed and painted and must be removed and redone. They are not sanded. The putty job is messy and amateurish. I gave him the half gallon of A-100 paint that the painters had used the month before to paint the walls of the small room he was working on (the room is only 10'x18'). He then bought an interior paint that was the same color but a different type and it didn't match. He proceeded to paint large areas of the room and hallway with it and then told me that he would paint the entire basement for a mere $40 an hour. There was caulk all over my floor and toxic caulk left on the floor that I had to clean up before my dog could get to it. He drilled holes in my living room wall to mount the TV and missed the studs. He misread the directions on the wall mount and couldn't mount it so he had to return the mount. Now, I have a dozen holes in my newly painted living room wall and an unmounted TV. And then things got shady... He had me pay him through Paypal. He asked me to pay him through "friends and family" to avoid the fee. I don't use Paypal so I didn't realize that meant that I PAY A FEE! He then told me that he wanted to do me a favor by avoiding a paper trail. I explained that I had no problem with a paper trail and I needed receipts for my taxes. He assured me that he was indeed bonded, licensed and insured but couldn't produce paperwork but refer me back to HomeAdvisor, Angie's List and Color & Arches. He then billed me for another 23 hours (we are now at 72 hours and we still aren't done! And he's hired his wife and another friend yet again and billed me for their work!) and I fired him. I research the address in Lynnewood to discover that it's his wife's home address. I call Vernon Lovelace, owner of Color&Arches who states that he only has an Angie's List account: he doesn't have a HomeAdvisor account. He had no idea why Shawn would be doing this! He is willing to come to my home, see the work and make things right! That's the last I heard from Vernon Lovelace. I did discover that Shawn Moynihan has never been a licensed contractor in Washington State: EVER. I called in to Washington State Department of Labor and Industry and reported it. I also had my locks changed. I am out thousands of dollars. I am out money I paid to Color & Arches (or Shawn Moynihan) and I still have to have my baseboards removed and reinstalled as well as have my entire basement painted and my floor repaired. I am also out $300 for replacing my locks. Color & Arches is licensed, bonded and insured but I haven't seen a dime and HomeAdvisor supposedly stands behind their contractors but I haven't seen that either (this is a also a "Don't use HomeAdvisor" review). I wouldn't hire this company. They hire unlicensed contractors that are working illegally on the side and they are turning a blind eye to it. They are not standing behind their company's name or reputation. There is something very disreputable going on here. I tried to make things right with Vernon Lovelace. I called him and spoke with him about the situation before it came to this. What he is doing is illegal. It's no better than hiring day laborers at a vacant lot somewhere. And the whole time Shawn was in my home, I had to listen to him go on and on about what a good Christian he was! Do grifters have a Bible of their own?

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We have been through a lot of contractors in building a recent addition, but these guys are the best we've seen. They were, without exception, courteous, punctual, helpful, friendly, and, most importantly, clever problem solvers. I am a stay-at-home mom and I always felt very comfortable and safe with them around. They really went the extra mile! When we started the project, which is an entryway and bathroom enlargement and a closet, someone else had been working for us. This someone else left a gigantic mess all over our front yard of dangerous torn-up lumber and glass. Color and Arches cleaned it up and for the rest of the project kept a tidy workplace. The someone else had done things how they wanted them to be done, rather than how we wanted it. Color and Arches listened carefully to what we wanted, made suggestions where appropriate, and followed through without needing any supervision. I especially recommend Vernon, Bill, and Pier for any general contracting type construction. The couple of subcontractors they sent in for specific jobs were also top-notch. We did encounter some problems/mistakes (to be expected in a long project), but these guys bent over backwards to fix them. I look forward to working with Color and Arches again on our next project!